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Participant
September 27, 2024

Library pop-ups are still an issue

  • September 27, 2024
  • 返信数 3.
  • 253 ビュー

Commenting again as another annoyed Libraries user about the pop-up "tips" that just won't ever stop. Looking back through the forums, it seems like this was an issue a few years back that was then "fixed". Well, it's back. Please look into this. It's a minor annoyance that just gets bigger every day. Enough that I'm spending time commenting in this forum! Thank you in advance for working on this.

返信数 3

jono-wordsimagesdesigns
Participant
October 3, 2024

This has been an issue for the entire year, I think. Cannot do a thing until clearing the popups. You really need to prioritize this, not to give you any advice on retaining customer base, but it's a needless, uncontrollable, and prodctivity-blocking annoyance in InDesign, Illustrator, and likely other places. Folks cannot to a thing with the Libraries until this popup, and several of them, at that, have been cleared. Thanks!

Participant
September 27, 2024

Having the same issue here... I've managed for two months. Hope a fix comes sooner than later!

Patrick Adbe
Adobe Employee
Adobe Employee
September 27, 2024

Hello! Thanks for taking the time to report this instance of this issue that you are seeing with these pop-ups. Our team has been made aware of the issue and I can confirm that this has been documented. We are investigating the issue, however we are unable to provide any sort of timeline on a potential fix. I will be sure to inform our team that you are affected by this as well and add your report to this issue for additional context. 

Thank you again for bringing this to our attention.