Bug Reports

Getting an error and I can't locate the asset it's mentioning

I am an educator, using my educator account, however, I do not have access to Premium. Why?

How do I delete the 2nd video and add different video? There does not seem to be a delete the layer option that is easy to find

I uploaded a short 10 sec video and wanted to remove the video background. Even after 20+ minutes, I was unable to click the "Remove Background Button" - see image attached. This occurs on Google Chrome. On Firefox, the video is never playable so I assume it never processes.

design elements randomly disappear and change into something else when I leave the file

Unable to download more than one page at a time.

There's nothing in my files yet it's telling me my storage is full. Every time I press the + button and import media, once the media loads in it tells me my storage is full. I don't know why it's doing this since I have deleted all my files and restarted the app and my computer.

I keep finishing my project and then all of a sudden my video files go bad and I have to redo them. There's no way to edit the length of text appearance and no way to fade in and out audio. Aren't you guys supposed to be the best in the business? This should have all been figured out by now! I finished my project but am afraid to exit out because I think when I come back my files will go bad again. It won't let me download it as it says it's still "working on it". Thanks for wasting hours of my life.

Branding Bibliothek lädt nicht, es lässt sich auch keine neue Bibliothek hinzufügen

I cannot upload images from my computer. I click upload image and nothing pops up to allow me.

finished my work, proceded to download, sign in and after logging in my work was resetted

Cant place Text over video, the timing gets all jacked up and it appears on the entire clip, persistent. Very Glitchy and never used to be please have a look at the text timing issues

Seems to be ahving an issue recognizing wooden elements on white . I take my product pics in a white lightbox, with wooden hangers and stands, and it keeps removing the branded wooden parts in my images

The Logo maker doesn't work for me. The application/action opens but none of the pre-filled entries can be changed and I can't move off the startup screen

La aplicación no me deja editar ninguna plantilla supuestamente por falta de espacio; sin embargo, tengo espacio tanto en el teléfono como en la nube. Podrían ayudarme por favor

je suis pris a attendre depuis 5 minutes car le dossier n'enregistre pas, il a seulement une page et ca ne veux pas enregistrer quoi faire ???????

frozen locked text

Hi, I just want to share a file with project members but it doesn't let me , it asks me to update who has accesss instead.

Creating a document and there is no spell correction at any point in the document

I have pulled over every type of image and nothing will stick. What's wrong? I pay for all of this!

5秒に1回くらい以下の画面が表示されます。 どうしたら表示されなくなりますか？非常に困ってます

操作しようとする度に操作ナビみたいなのか表示されて編集が進められません 非常に困ります。

When I try and create a new project, I click the create plus and "see more" to view templates for the format, but when I hover over a category to select a protect format, it closes. I am unable to

For some reason i am unable to download anything i make, it gets to 73 % then fails ?

I created a video project back in 2019 that I worked very hard on. It took me over 3 weeks to make, and it was a special video for my family. Now, I need to access that project again and it won't even let me download it let alone edit. It keeps saying to wait and let it download in the background, but I have been waiting for hours and nothing is happening. I am very disappointed as I have also purchased the Adobe Premium Membership recently, but it seems it is not worth. I would hope to atleast be able to download MY previous work