Bug Reports

not working or appearing after trying Ai

Wir haben eine Sammlung von Vorlagen im Bibliothekenbereich. Diese sind nicht mehr vorhanden. Der Hinweis eines vorherigen Mitarbeiters, es nach dem leeren des Caches im Inkognito-Modus zu versuchen, hat nicht geholfen.

Adobe express is not loading my files. I can create a new file but when trying to use stock media, it just applies a gray rectangle. I have the premium membership and it has been like this for two days.

I am logged into my account and all of my previous files are missing - can you advise? I need to duplicate my last month's template for this month.

Both my uploaded video content and the template content are not working. It is having trouble loading and is not rendering correctly, the videos turn out pixelated and won't allow me to play the content to view it.

Anything I click it does not load the page. Has been happening all week.

I have no access to stock photos and my old files

I keep getting this error. I've tried 3 different browsers and the app t no prevail.   

Exporting file to PDF (in order to be able to have it send to print) fails when using an arrow from the Design Elements.

Every time there is a change like fast forward a piece of the video, the 'play' button stays 'thinking' and I have to start over the video. Or close the website and re-enter again

PDF versions changed special characters in Indigenous languages and replaces with multiple letters instead. This causes margins to change and ultimately changes the layout of the document. You can see this on the first page of the document attached where overlap occurred and extra letters were added in the "thank you" message at the back of the brochure. This is causing issues for print and saving documents.

It very slow at work

Can't seem to get more than 3 clicks without it crashing and forcing me to reload.

I have created a newsletter and photos that I upload to it and having it saved on the cloud are not showing up on the published product. PLEASE ADVISE!

This is rediculous!!!

Why do you continue to offer me things that sound good but just don't work? This is very frustrating!!!

Does not work. I just get a message that says "file not supported" after it asked me to drag and drop a video...? If I try to browse my videos, the option to upload one is not even on the list.

now the option to set a default brand is missing and with that the option to apply it to a template. Is useless to build the brand with colors, type and logo if there is no way to apply them.

Every time I open a design I have created or go to edit a design, the sections spin non stop. This happens every time and after I reload it happens again. I can't seem to edit anything

I cannot download my 0:50 second video as adobe is "still working on it"-- How can I download it?

I'm trying to add exponents to a equations and they are coming out as errors.

I cannot edit the text on the file.

Arrows, can you please compare this arrow types and details of capabilities of shapes with Canva. It is poor. I couldnt make a simple line connector. And I will be back to Canva. You are Adobe, you need to do much better not poorer

The layers menu (when dropped down to view all page elements) is entirely in the way of the right arrow icon to switch to the next page making it where I have to close the layers then switch the page then reopen the layers again, over and over. While perhaps not a bug but rather a design flaw, this surely could be considered undesirable, and surely I am not the only one to have noticed this.

When I duplicate an existing express, I am unable to change the preview image that is shown. This used to not be an issue with the previous version of express/spark. I have to re-create an entire document from scratch to fix this. There does not seem to be a way to edit the cover/preview photo of these express pages.