Bug Reports

Still won't let me download the video I created. Please fix this. I really need these videos for work.

i can't seem to download anything all of a sudden

I keep trying to open it up to work on it and its just unable to open

Hello. I cannot use addons. There is no button on the left side of the workspace for addons. Other people have told me to look for the button there when I have a document open. It does not appear.

Hi! For some reason, when I click on Templates and a few other options in the left hand toolbar, nothing happens. I am not able to access any templates or obtain any search results?? Thank you!

Bonjour, Je ne parviens pas à télécharger ma vidéo, il y a constamment une erreur. Pouvez-vous m'aider ? Merci

I upgraded to Premium but I'm not able to download my design or remove that corner message.

Please help me to understand why I can' post on instagram?

Notification that storage is full, and I cannot create new files. But there is nothing IN my files. I have no saved anything.

CANNOT DOWNLOAD MY FILES, AFTER HAVING DONE SO FOR MULTIPLE FILES ALL OF A SUDDEN CANNOT DO SO (MESSAGE - WE ARE WORKING ON IT) FOR "DAYS"

Hoi ik ben al mijn verslagen kwijt van de afgelopen maanden. Is dit terug te vinden? Ik hoor graag van jullie terug.

I have a problem with uploading files as a new scene. The first time I tried it wasn't an allowed file type so I tried again with a webm file, which it said was allowed, but it wasn't letting it upload.

tento fazer postagem e agendamento, mas não consigo. aparece uma mensagem e não ahabilita o botão azul de postar ou agendar.

動画の編集時にタイムラインの音声を変更・削除したい場合に、マウスオーバーで、強制的に横スクロールが発動し、動画のスタートラインに戻されてしまいます。 このため、音声ファイルを選択することができず、変更や削除ができないです。

Images are missing once the project is published. They view ok for me but not for my client, they have tried it on different computers and different platforms (firefox, chrome, safari) but some images are still missing. I have made sure they're all small. here is the link to the page: https://new.express.adobe.com/webpage/K5vdtkyrBZHRf I need this sorted asap as the client wants to launch today.

why won't my files download?! this is a massive pain

Any images i upload to my projects show up extremely blurry / low quality. Both images that i upload, and images from Adobe Stock.This has been an issue for a few weeks already. How can i make the images appear crisp? 

Bonjour, je n'arrive plus à importer des images depuis mon IPad Pro sur Adobe Express. Celle-ci n'apparaissent pas, que faire ?

LES EXPORTS NE FONCTIONNENT PAS

Elements window is glitching when selecting Lines and Arrows tab

warum kann man baukasten elemente nur proportional skalieren und nich stauchen oder dehnen (schrift photo etc.?) das menü mit allen bedienfunktionen müsste einfacher erreichbar sein, statt immer zu scrollen. und logisch automatisch konfiguriert werden zu den aktuellen bearbeitungsschritten. wenn elemente positioniert sind lassen sie sich nicht ficieren! bei kleinen elementen sind die finger zu dick und diese darum schwer auf dem screen anwählbar!

The LEAVE function only works occasionally. I have 80-100 students sharing their web portfolio with me every semester. I MUST be able to LEAVE these web pages after the class is over. I have hundreds of shared files and it has become unmanageable. Are you working on adding a LEAVE function where I can select several at a time?? I will not continue using this platform unless this is fixed soon. Frustrated teacher...

siehe oben.

Just hangs at 90%. Left it downloading all night and it was still downloading in the morning

Adobe received a payment from me without my permission and I still have 7 days before end of free trial. Why did Adobe received it? I want refund and cancel my subscription. When I try to cancel and get a refund on Apple, Apple couldn't help me because there is no bill on purchase history. Also there is no bill email too. My only prove is from my bank account. I want refund.