Bug Reports

All sizes in Adobe Express are in imperial system (inches, mostly). I need to create an A4 poster and cannot find this size. Furthermore, I cannot find an equivalent size because they are all expressed in inches. (well of course, I can convert, ... but I believe it should be built-in).

Text, Elements, Grids, Templates are all not showing anything in either Chrome or Firefox browser. Home page of Express doesn't load either. Only thing you can do is pull up old projects. I've refreshed, closed the browser, reopened, tried private mode, etc. Awesome not being able to make graphics on Black Friday.

my video now keeps crashing after working fine previously

Hello! I have the Creative Cloud All Apps plan, which as I understand, should include the premium version of Adobe Express (per this help article)...but when I look at the apps included in my plan through the "Manage Account" page, it only says Adobe Express Free Plan...but yet I'm able to access the premium assets within Adobe Express. The crux of my issue is that I need to upload some additional fonts and I'm no longer seeing the "upload" option in the font drop down of my text box (see screenshot). I've been able to upload my own fonts in the past, but now I just don't have that option anymore. Am I missing something/confused about my plan, or is this a bug? Thanks!

I need help to bring back my account to normal. Everytime, I try to edit something the website crashes

Unless I can't figure out how, it doesn't seem like I can edit text from scenes that I have duplicated. I can change the design of it, but I can't actually change the copy, which is a huge time sink recreating it every scene!

"an error occurred while downloading your file. please try again. " this happening while I am trying download my video, please help me. I couldn't download.

Hello! I have two items to report. 1. the screenshots show that when I click on the 'learn how credits work' link, I get to a 404 page. 2. we are a school district and I am trying to set up the free teacher accounts for my teachers. My account doesn't indicate that I have a teacher account but I do have access to an admin console. Is there someone I can contact to learn how to help my teachers/district sign up for the free education access? Thanks for any help you can provide! Betsy Hood eLearning Director Eastwood Local Schools Pemberville, Ohio eastwoodschools.org

Non mi permette di pubblicare modifiche. Cosa posso fare? grazie. File: Classe 2B Natale.

Hello. I keep on getting the same error message saying that "Something Went Wrong" with opening my files. Sometimes the error message is immediate, and other times I get a few seconds before it pops up. Refreshing browser or returning to home does not seem to help. This is the message: UUID: 65895ec9-8611-470f-a9c5-2545c32bce62 Thank you to anyone who can help me troubleshoot this your help.

all day the program in general is not functioning in a proper way. Issues with paying sounds and videos. It is not possible to work in this conditions! Please, help  Ive tried to reload the computer 2 times, along with the page of Adobe Express - there is no use at all.

I've tried downloading it on a different browser, creating a copy to download it, and even a different device and it keeps failing at 20%

Has been 'loading' for twenty minutes, cannot actually use it

I changed the theme and when I pressed undo it just went back a step but the theme stayed in its new colours. Wasn't able to find the same theme to change it back and the whole progress was gone

I am deeply embedded in creating a flyer on a deadline and i cannot alter the text to the template you provided even though I have Adobe Ckous without upgrading to premiere. Why do you tell me now? After I have already invested so much time? This is what Adobe does. Constantly trying to seel you new platforms making it nearly impossible to use your existing one or to know which platforms actually come with you expensive packages. It is so unweildy and illogical. It makes me not like ANY adobe products, such a bad taste gets left.

I've created a template from my file twice and it's not appearing in my brand

When selecting a background, I can see the photo I would like, and when I click to add it, the background stays grey. I have reloaded the page many times; signed out, closed windows completely; and nothing is working. It will not let me view any pictures I select for a background.

A semester's worth of work was deleted when our tech support reset my browser data. I can still access the webpage from an external view, but I cannot edit it. Can this be recovered, or do I have to start all over? Please help! https://new.express.adobe.com/webpage/Bp2CTDnSqGMOJ

There are no templates, no media. blank sidebar. I can open my stuff, but cannot add templates, media.. I can resize the blank page, though 😄

Hi! I can't copy or paste in the application at all. Thank you.

My file is failing to download, it reaches 90% then says an error has occured. I really need this file as its a business proposal.

Hi guyz, I was trying the brand tool from my library, was not that satisfied so I deleted it from de Brands, and poof... I cannot find a way to get it back. You should pop an alert to ask "Delete or Turn into Library?" Thank you 🙂

nao consigo concluir o pagamento

None of the editing options are visible its just a plain white blank screen on the left side of the editing pane I have designs that i have aldready created for work that needs changes and now i am unable to do nothing adobe express has proved to be the most unreliable editor out there please fix this

removing background removes a word - can't figure out how to get it back.