Bug Reports

so i do not have access to a media library with all of my uploaded assets. its so annoying because every time i create a graphic i have to RE UPLOAD something

The Circles shape tab is glitching. None of the other tabs have the same issue though.

When i selected a background image on a template and clicked "info" button on upper left of panel, it shows wrong info about background image. instead of telling background image info, it is telling about the another image info which has a women in template.

when i try to download my video after editing and waiting for it o upload, it tells me "we are working on your file, you will be able to download it shortly" but it never works. I've waited minutes, hours, just for it to say "file upload failed".

in a number of my projects the uploaded pictures are being swapped for other uploaded pictures from other projects. Sometimes it looks correct in the preview but when I go into the project all the pictures have swapped out

how do i add music to my slide show

the schedule section does not load videos to post hardly ever and it is incredibly frustrating

"We've encountered an unexpected problem. Try refreshing the page or return back to home. UUID: f73e969d-0b07-4627-9829-7bbe62f03ddf" I get this error message every time i try to access my files. I've cleared my cache & shut down my computer fully, updated chrome, etc. The only way i can properly use the server now is in an incognito browser.

The resume wont let me download. Its saying there is some Adobe Stock asset that isnt there, is preventing me from downloading. PLEASE HELP!!!!

I am trying to insert a vimeo link into a spark webpage but it keeps saying "sorry we're having a little trouble.' Youtube works fine but the link I need is on Vimeo . I have never had a problem in the past. Can anyone help?

My video is glitching and freezing whenever I try to play it.

Hello. Every scheduled post I have is failing. It was working fine for months, and suddenly my token is no longer working. I keep reconnecting it, and it says successful, only for it to fail posting again. I have fully removed my account, reset the permissions, reinstalled my Instagram app, everything. It says it's connected and fine but still fails to publish. I have tried to just post directly from Express to Instagram and that will not work either.

Shared and my own libraries are not appearing in adobe express

I have tried resizing, different formats, resetting, clearing cache and cookies. No matter which photo I place it shows as a gray box with red exclamation point.

Hello, the connections with Meta are not working correctly. When I try to connect to Facebook, I'm given options on a drop down menu - one of them is an actual page I own (but I don't wish to connect) and the other 20+ are Facebook groups for some reasons. With Instagram i am given an error despite the account I want to connect is a business account, and it worked before I had to reconnect to it.

trying to publish is failing

I was working on my files and suddenly I can't open them. At times, I couldn't even see them.

i cannot edit my flyer

This appears to be a common problem based on a Search. I cannot find a working solution. I have spent 2 days & multiple browsers trying to add 15 minutes that was split and clipped off of a Digital conversion from a VHS I made. I am just trying to combine them into one video. Download has failed repeatedly. Nothing works. I can't understand why this problem is so common and there is no explanation, assistance or FAQ on your website anywhere as to why.

Não estou conseguindo exportar um criativo. Da erro iD

Buenas tardes, hemos estado queriendo cambiar el perfil de LinkedIn en el que requerimos realizar nuestras programaciones de post, pero nos aparece este error, pudieran ayudarnos a resolverlo. Gracias.

Ich kann unter "Branding" keine eigene Schrift hinzufügen

If i download my video in MP4, it can't be played on Media Player.

I have been trying to create animated characters from audio files but after uploading the file and opening it for editing it fails to load in the editor. I have tried refreshing and re-animating several times but always get the same result.

I used to be able to access my uploaded photos, but now I only have the option to upload photos. I cannot see my photo library