Bug Reports

I made a video at home, and when I got on it at school to show it did not work and I was sent back onto the first slide. I fear it was deleted on my other account too.

Hola, no me sale el menú de editar imagenes, quiero borrar el fondo de una foto pero este me borra un elemento más y quiero deseleccionar

My clients are unable to see the brands and libraries I am sharing with them.

I have no idea how to delete a project from My Stuff?! Not intuitive at all and Im a very long time Adobe user. I'm a premium member working on a Mac in Chrome and I cannot delete files so I'm ending up with a ton of them and it's unusable.

I add a crisp video, downloaded from Adobe Stock (same resolution size as presentation), and it compresses and becomes blurry. Please help!

The Schedule button from the Scheduler is greyed out regardless of what kind of post I want to schedule. I use it for Instagram, LinkedIn, Facebook, Twitter posts, however even if I select them all or separately, the button stays greyed out

I need to reconnect my LinkedIn page, but when I click "connect" the new window (in Safari browser) briefly shows a LinkedIn logo then immediately redirects to the Adobe Express main page.

After finishing a project, the share button does not work. Floating over it will show that it is for social media but clicking on it does nothing. FB and platforms are all connected.

Hello, background removal tool not working, when i download the video i see a grey background added instead.

Ik kan sinds deze morgen mijn video's niet meer bijsnijden, wat is de reden hiervan, krijg steeds foutmelding( zie bijlage) .er is niets veranderd sinds gisteren en toen ging het nog wel

This error shows up when I try to open a document in Adobe Express: I am using Microsoft Edge on a Windows 10 system. Can this be fixed?Thank you for your time.

hi i have this problem and i dont know what to do 

Since yesterday, 02/09/24, I can't retrieve my previous work. I click on 'My stuff' and empty boxes appear, like a long retrieval time.

i use this every week and it all the sudden is failing every upload to resize videos. this is not what i pay for

Hi, I am having issues downloading and I have updated my subscription. can you help me.

Template pop-up screen does not open, this is a very important problem!

When a reopen the file, that I did not shared, all links are wrong. My libraries do not upload every time. It is a mess

Frescoにダウンロードしたブラシが、Expressのライブラリ画面で２つずつ表示されています。

Video will upload, size is being detected, but uploads will fail ( mp4 format) save from express

the animate from audio isunable to reach the server

Gives me error every time

I have been trying to upload a video for subtitles, but its not working.

Audio animation features experience this same error. Same thing with Chrome, Edge, and I turned off the firewall in a Windows 10 environment. I've turned off all the security programs. I've tried updating the router. But I keep having this problem. I get this problem while uploading and converting audio.

Hola, me da error la carga de archivos, en concreto, de videos para convertir a gif. Sale el texto: "No se ha podido cargar el archivo" Este error lleva un tiempo saltando

The Design Area is not working. Not adding Template. Cannot Design Anything