Bug Reports

Can't download or save work. Says, "we're working on your file"

each time I hit the rotate button it glitches and kicks me out of the program

Our .MTS video files are not uploading to the program.

Tengo acceso premium, pero no lo solicité

I have a document with images and and video on separate pages. When I go to download the files, the video is correct but the images are flipped vertically so they look upside down. I've noticed this only when I have the images and video in one file. Does anyone know why Express is doing this?

I keep getting a something went wrong error and can't do anyhthing

A pesar de que SÍ ESTÁ CONECTADO A MI RED, esta es la tercera vez que sale ERROR AL PUBLICAR

I need the URL to my project to submit for a class, but it won't allow me to publish to web. I just continuously get a pop-up to sign up for premium. I already had premium but I signed up again for the free trial from the pop-up just so I could get the link. Unfortunately, it still isn't working and I'm getting the same pop-up. How can I resolve this? https://www.loom.com/share/e9d12498bb5d416295f649a664482855?sid=6338f19b-812a-49b4-a6db-039dd31fb473

This product is amazing! There is just one problem though, the application on the web can just slow down all of a sudden out of nowhere and you will not be able to do anything on the app for a second or two. Is there any way that this can be fixed, or do you guys have to do something about this?

Nothing working - can not use

I am unsure if this is a bug but I have lost all content in a webpage document, the image dissapeared and the content too, all that remained was the title. This is 6 weeks of work that needed to be submitted next week please help....

The amount of lag I experience when using Adobe Express is the most annoying thing ever when attempting to have a productive morning !!!!!!!

uno programa las publicaciones, y sale error de IG

Hello, I have images in my library that I used to create graphics in the former version of Adobe Express. Now when I try to use them in the new version I either get a "We were unable to add your element. Please try again." message or low quality imaged is added (e.g. vector graphics have jagged edges).  Is there anything I can do to fix this? Thanks for your help!

Students are using Animate from Audio, and some students are at times able to download or publish their video, but most students are unable to and getting a message that it cannot be downloaded or the link cannot be published.

Often when I open a project to edit it will change images that I have added randomly to other images I have used before. The thumbnail shows it correctly, but when I open it changes the image, so I cannot edit as I need to when it does not show it correctly. This seems to happen randomly.

krijg de melding dat bepaalde stock activa niet meer beschikbaar zijn. Zie in het bestand geen enkele afbeelding die niet meer bruikbaar is. waarom kan ik het bestand niet downloaden?

Je n'arrive pas à télécharger le fichier "Témoignage_Gaelle et Theis_1". Lorsque j'appuie sur télécharger, un message s'affiche en disant : Nous sommes en en train de travailler sur votre fichier, vous pourrez bientôt le télécharger"

some side panels when clicked are not popping up

Most of the human faces are really bad in the images generated from the text. I am not sure if this is intentional or that's how product is designed. I selected "text to image" generation option and type the text - "Skiing in Hunter Mountain". I am attaching such an output here.

I am working on a video, and the program is not loading images I've imported. They just stay gray.

Express can't open and is stucked on loading a project. I'm using Brave Browser.

I have cleared cache and cookies, signed out and back in, and am still encountering an error after download progress reaches 20%

I just finished my webpage and I cant share it

I am unable to add a new font to my brand. There is no option to upload new font in the drop down menu and I can not drag and drop. I've cleared my cookie based on what the customer service rep told me but it still doesn't work