Bug Reports

all images i try upload or add to my project from the stock images, just appears as a grey box and no photo shows.

I've received this error message ~10 times in the past 15 minutes. We've encountered an unexpected problem. Try refreshing the page or return back to home. UUID: fca654f2-c141-4a3a-bc61-e1b44123a4b4

its still giving errors for me: We've encountered an unexpected problem. Try refreshing the page or return back to home. UUID: add83c5e-bb2f-4617-857b-19b1433615fc

Wenn ich meine Karussels als PDF ausgebe, schmeißt mir Adobe Express leider die Zeilenabstände durcheinander. Mein Workaround ist es die Seiten als JPG auszugeben und diese als PDF zu sammeln, das kostet aber unnötig Zeit.

Hola no me deja guardar diseños si los guarda ,peor cuando cierro Adobe y lo vuelvo abrir , me desaparece el diseño hecho con la palntilla, Ayuda por favor

Error message when downloading file

Hi, I've been trying to upload my own font on the Adobe Express and it is not letting me do it. I've done it on the past with no trouble, but now, when I try to add my fonts on my brands file, it only let me choose from the list and not upload. Tried in several computers.

Please I can't edit my text on Adobe Express, anytime I try to do that a little canceled out eyedropper tool just appears at the top left corner of my text box. 

I forgot to cancel the membership please cancel it and give me my money back

al añadir una url aún no creada no me permite general el código QR (es genial que se compruebe, pero si quiero preparar el QR antes de que la url esté operativa, preferiría que me avisase pero me dejase generarlo igulamente)

The Create Feature has not been working since you made some changes. It shows an infinitive loading in the canva.

I have a problem with Adobe Express, it stops at the sixth second, and does not want to advance at all. The problem is not with the Internet. I tried the website on Chrome and on the Microsoft Store app and the problem is still the same Please help quickly, because I have pending work for my clients, and this is a big problem for me.

If I change the video speed to 150%, the video is blanked out on the timeline

Multiple times over, when I am editing my video, the preview will get stuck in one or more videos (with audio). What I mean by stuck is that the video or audio do not play, and the "play" button is stuck, spinning. I have over 15-20 different videos uploaded where I am using about 3s of each.

Video will not download. Other videos will download fine. I've tried reducing the amount of effects I'm using and removing the music/audio, but it still will not download.

When I click in download, I cant download the video. I tried several times with different formats. please help

When i download all page some of then are low quality more than the others

Finalizei um vídeo, antes com duração maior entres a cenas, e agora reduzir o tempo de duração das cenas e mesmo assim não consigo baixar, acusa um, que em breve poderei baixar o mesmo, mas é o terceiro dia que aparece a mesma mensagem

Text boxes down widen when pulled with side handled. They just get larger. So 4 lines of text are not able to be pulled out into one long line of text.

Crop option doesn't resize the canvas at all. Canvas still exists whenever using crop, leaving a white or transparent background behind the image. No visible button to crop

After spending hours in designing posters, I'm not being able to download the file.

Hello, I have a premium account until September 27th and now my account is saying that I lost access to my existing assets. Can someone help?

when using the site (which has worked perfectly before) now there is a huge lag when using the product. when clicking boxes to change ANYTHING!!! I did not have any of these problems this past spring but now its so frustrating to use.

Hi Team, my colleague has shared this editable file for me to update the document. But I am unable to load this. It is taking forever to open the document https://new.express.adobe.com/webpage/design/urn:aaid:sc:US:a5446ab5-8bed-51cd-a4e7-5ed57eef3e49

None of my previous projects are on the new express