Bug Reports

My projects are not loading. If they do, I cannot download them - they pause at 90% and never complete.

why aren't all of my projects appearing allowing me to get access

I have many teachers who use the Adobe Presentation template with each slide having an individual audio recording. I can no longer find this format. Many of my previous projects are missing and when I try to open one it says it is unsupported. This format was particularly good for middle schoolers. I can no longer find it, and the presentation and video options are not showing narration tools.

I opened my Bookshare (BSD) glidepage. This is a page I created for my school district. The conversion deleted a photo and added in random add in boxes. I tried to add a photo to replace the missing one. It put the image below where it should be along with a text or photo side box. When I tried to delete it, it said it was going to delete the entire glidepage. When I tried to delete it again, it said it was going to remove text boxes and four images.

i lost all my previous creation. And all the set up of the brand

In animate frm audio section on ur website I am facing this error when creating animated video frm audio. When the video is created not able to download or open in editor to edit the video because of this error.Pls check all screenshots attached. Pls remove this error as quickly as possible fr you. So that I can use this animate frm audio section to create animated videos frm audios of 2 minutes easily without any problem. Reply quickly

My logo is blurry if I change the size at all. I did originally create in this program. And even tried to recreate it thinking it may be an issue since the change over. But made no difference. I am extremely dissapointed as I use this program for my product labels and would rather stick using this. But if it cannot be fixed I will need to change programs. And will be very annoyed.

i can zoom but cannot pan around on page

Hi Team,   I created a webpage via express and named it but after publishing it:    1. it is coming as untitled, 2. Appreciate button is missing at the bottom, 3. Credit is missing   What to do? Check with Service desk agent as well but he could not help.    Regards, Kratika 

nao aparece nenhuma ferramenta para recortar as imagens. Faz tempo deixei de usar Adobe Express por isso. Hoje tentei outra vez

When I click play, it says the video is still loading, but it does that all the time and I still can't play th evideo even after an hour. How can I fix this bug?

My videos don't open and some have gone from my library!!!!!!!

Mon soucis est que je ne peux pas utiliser Adobe express...Comme sur la photo , ça mouline et le squeleton tourne sans rien retourner.Probleme c'est que j'ai pris adobe notament pour express. Mais si je veux arreter l'abonement je dois payer... ça fait deux semaine que je fis des retour de bug mais rien, aucune info de la part de Adobe..J'aimeraisjuste que l'on me fasse un retour ou que l'on arrete mon abvonement. Mais aucun contact... que dois-je faire ?

My brands are not syncing across my mobile app, ipad app and the Adobe Express web version. Why are they not syncing? The Express app on my phone will not show me multiple brands it only shows one brand. I no longer need the brand and want to use another brand or be able to have multiple brands.

Hi, The search is not appearing for anything but 'add-ons' when I'm working in Adobe Express. This obviously makes the platform unusable if I cannot create new content or even edit my old content. I am using chrome on my desktop to access the web version of Adobe Express. This first started on 10/18, is anyone else seeing this issue? I've refreshed the page several times and logged in and out several times as well and I always get the same result.

While working a new project my uploaded videos will not play. I can make all the edit but when I try to watch the video it just loads and never plays.

プルダウンで「テンプレート」にして検索ワードを入れても検索結果で「ありません」との結果がでる

編集後の画像をダウンロードできません。

Can I save a video file as a template? The video file I made was unable to be saved as a template."there was an issue saving template" always comes up. 

I cannot find anything in the FAQ regarding size requirements. I am trying to resize the agave photo attached to feature it in an advertisement. PLease help! (personal email removed by moderator)

When using Adobe Express in the Chrome browser, colors are displayed incorrectly. The output color of a created PDF matches the proper color, but while on screen in Adobe Express the asribed HEX color is displayed incorrectly - in this example 00bdf6 is displayed as 4bbbf2 within the app, but correctly outputs to 00bdf6 in PDF form

Impossible de télécharger le fichier

This problem continues. Everything is cropped and can't be resized. Attaching a video. Again: this used to be the MOST useful feature of Express. And it worked pretty well when this stupid new version was first unleashed upon your unsuspecting users.

Wenn ich links den Reiter "Elemente" öffne, sind nicht wie gewohnt alle Elemente zu finden. Es bleibt einfach nur weiß. Internetverbindung ist laut Google "Sehr schnell" und Pc ist auf dem neuesten Stand der Technik.

Ich habe in meinem Dokument immer die wichtigsten Schlagwörter FETT markiert. Beim Export als PDF-Datei sind dann nicht mehr nur noch einzelne Schlagwörter, sondern ganze Abschnitte FETT markiert. Auch wenn ich die Schriftart ändere, tritt das Problem immer noch auf. Ist das ein Bug?