Bug Reports

all my folders were here yesterday - logged n this morning and all gone.

Ich hab gerade auf "Deine Inhalte" versucht zuzugreifen - worüber wir uns nach Monaten die Inhalte strukturieren - und nun werden mir dort Einzeldateien angezeigt und vor Allem nicht alle. Die gesamte Ordnerstruktur ist weg. Bitte umgehend wiederherstellen!

The names for the various movements, themes, techniques, etc. are all gone and the pictures are tiny 😞

the edit timeline will not go off my screen

Hello, unfortunately, as of this morning, all of our different project-folders have disappeared. The individual posts are now unsorted (without folders) next to each other and we cannot find anything anymore. Is there any way to fix this problem?Thanks in advance!  Best,Luca-Marie Bauer    

When I logged into Express today, all my folders have disappeared and I no longer have the option to create a folder.

I used to have all my files organized by topic, and when I logged in today, all my projects are not organized, there are no folders... what the heck happened?!?!

After editing for some time, the sound of the video no longer synchornises and the speech is now out of sync with my speaking on the video. https://new.express.adobe.com/id/urn:aaid:sc:EU:3de70b71-678a-4fea-a083-61ba623a673f?category=media

Can't click anything

Hi there, I am downloading the pdf of my flyer as usual but when I save it, all the background images disappear.

See title. I was literally just in Adobe express a few minutes ago and I have folders...now they are gone and it's just a huge mess.

the site will not work, nothing will drag to the canvas

I have two different projects on adobe express (different languages in body) that have the same publishing link.

The video crop tool seems to only set the background white and doesn't actually crop the video. There is no option to apply the crop

Why can't i merge videos created in Adobe express? why do i need to download them then re-upload them to be merged? It would be better if I could just grab the content already created in express and merge them together to create a longer video or compilation for others to view.

I can no longer apply my brands to projects.

Tried to use Adobe Express. I have a fast computer and fast internet and nothing is loading. No presets, Fotos, Videos etc. I have a creative Cloud bundle for a week now, but if this is how it works I have to cancel and ask for a refund. Regards, Deniz

J'ai converti un fichier et toutes les photos qui figuraient dessus ont dusparu

Quiero programar una publicacion pero agrege la cuenta de instagram incorrecta, ahora no veo la opcion para remover esa cuenta y agregar otra, ayuda por favir.

Hi - I have been trying to create square Instagram images but when I select "square Instagram" - Express starts loading but then hangs and never opens the design template. This has been happening since ~9am this morning. I cleared my cache but still occurring.

For 2 days, I have been unable to work through the entirety of a project in Adobe Express due to continuous unexpected problems. I have refreshed, updated, rebooted with no success. I have also tried to start the project from scratch, but that doesn't help either.

Hi, I can't access media and text

I cannot publish or republish. I keep gettin an error message.

no good pixel

The whole reason I signed up is to remove the background from a logo that I created. It didn't work