Bug Reports

Quero excluir minha conta

When I upload a graphic I have made in Illustrator, no matter the size (8000px) or format (.jpeg, .png), the site compresses the graphic and makes it look terrible. It does not do this to photo graphics only illustration files. Can someone please remove the compression of graphic content when we upload images to the site? Thank you. 

text is not showing when duplicate the artwork

Whenever i do changed in the erase tool I'm not seeing them actively, With the object remover i dont see the blue brush line, i can only see the changes after confirming, which wasn't before I tried reinstalling, older versions and other accounts but nothing is working.

Essa tela não finaliza o carregamento e fica aparecendo essa mensagem: no momento estamos carregando suas marcas.

Jokin meni vikaan. Adobe Express väittää tiedoston sisältävän äänitiesotoja 2, mutta tiedosto ei sisällä kuin kuvija. Olen aiemmin saanut tiedoston ladattua, mutta nyt muokkailun jälkeen en.

I was charged 30£ for a subscription what I never applied for

Hallo, leider sind viele Seiten meiner Beiträge gelöscht: Unter "Deine Inhalte" - "Dateien" - "Posts" - waren eben noch ca. 6-8 Seiten und nun wird nur noch eine Seite angezeigt. Wie kann ich die gelöschten Seiten wiederherstellen?

can't download or share my work. when clicking download button it states getting files ready for download but nothing happens even waited for over 2hrs

can't download or share. eaited over 2hrs still says its processing and getting my files ready for download. I have the paid version not free one.

The creation became invisible after trying generative fill. I really need it

Doesn't work, stays grey and unclickable

I scheduled part of a file as a post, which worked and the scheduled post is still available in my schedule. However, the pages used have vanished in the post's file and cannot be found in the version history.

Não consigo excluir essa conta no meu celular

Adobe please can you do better? e cant download the work or save. Sitting here saying "we can't download your file right now?" All other websites work and come up fast. What am I paying for here? This is exactly why cancelled our subscription to Adobe Stock after years.

The preview for my post displays all the text in the caption but as soon as I add a link, more than half of it disappears in the preview

Media not importing when I try to upload an image

Hello. I frequently use the Anchor Points on my Adobe Express pages to create a "table of Contents". For a while now, the anchor point links do not automatically take you to the header for which the anchor is associated with and instead just take you to the bottom of the page. can someone investigate this?

When I go to edit my webpage, this error message pops up. This started after I clicked the "full width" option on one of my pictures.

Wenn ich versuche eine Verbindung zwischen Adobe Express und Linkedin herzustellen, bekomme ich den Fehler 502 Bad Gateway und selten timeout 504 (wenn ich mich nicht täusche). Ich habe folgendes in den letzten 48 Std probiert:- FF, Chrome, Safari, Incognito Modus, Handy (App), VPN - nichts hilft! Ich bin sicher, es ist ein Fehler auf der Seite selbst, ein Fehler zwischen Adobe und Linkedin und extrem frustrierend.  Bitte löst das Problem!  Same problem as here: https://community.adobe.com/t5/adobe-express-bugs/cannot-connect-linkedin-in-scheduler/idi-p/14558684

The site says my storage is full, but I deleted everything

I am not able to save them download the items

I was previously able to publish my website but in the past week or so, have been getting this message.

This is quite a serious issue - upon opening up a recent animated video design to make updates, none of the text is appearing! Discovered the text layers ARE still there, but when you click on the layer it just brings up an empty field. And if you run the video in preview, none of the text appears! NOTE 1: If you download the video - all the text appears as expected!? NOTE 2: If you slightly stretch out each text field, suddenly the text reappears. That's exactly what I've had to do to about 20 text layers/fields to update my latest design. NOTE 3: It does not affect the graphic elements!? BUT - upon checking, this problem affects ALL previous projects I have created... so at the moment, if I want to continue with ongoing projects or update them, I would have to manually modify as described above... a painful and timely thing to have to do. I have examples if needed, but of course I cannot send you a download because the problem is happening at the front end.

A video that I've done it played then just disappeared