Bug Reports

al darle a generar el video desde mi trablaro, dijo que no podian generarlo en estte momento por un error. Luego, ademas no generar ningun tipo de video, no me devolvio los puntos ia cuando de normal si lo hace. Ademas luego, le di a generar de nuevo con 110 puntos restantes a un video de un coste de 125 puntos y me saco los puntos cuando no deberia ni siquiera permitirme generarlo

credit masih banyak tapi malah bermaslah terus dan gagal terus.

Everytime i try to generate video from first frame, it says that it cannot load or there was an error, try again. I have enough credits, this is basic feature, it is what I pay for and I tried even switching browser to Firefox, there I am not even able to upload the first frame, I cannot upload my own photo.

The character says my Bulgarian line, then continues in another language despite clear instructions to stop. This happens repeatedly and costs credits each time. How can I prevent the unwanted speech?

IT KEEPS REPEATING THE WRONG IMAGE 

Bonjour,Je souhaite effectuer une réclamation concernant l’utilisation de mes crédits sur Adobe Firefly.J’ai récemment lancé la génération de plusieurs vidéos avec Firefly. La génération a bien démarré, mais elle s’est ensuite interrompue automatiquement, le système indiquant que la génération ne pouvait pas être effectuée en raison de la présence de visages/personnes apparentes.Je comprends parfaitement que certaines générations puissent être refusées en raison des règles d’utilisation de Firefly. En revanche, je constate que les crédits correspondant à ces générations ont tout de même été débités de mon compte.Ces tentatives ont consommé l’intégralité de mes crédits restants alors qu’aucune vidéo n’a finalement été générée ni délivrée.Je trouve cette situation anormale : puisque la génération a été interrompue par Firefly et que je n’ai obtenu aucun résultat exploitable, je souhaiterais que les crédits consommés pour ces générations échouées soient recrédités sur mon compte.Je vous r

open files folder, click on a file to open, nothing opens 

Videos from my library do not upload. When it happense that they do upload they have nonsense prompt, which is not correct

Adobe for ChatGPT is installed and authenticated successfully, and Adobe tools are exposed to ChatGPT. However, every actual Adobe tool call fails before execution with:MCP streamable transport probe failed with HTTP 403 from adobe.ioEndpoint:https://photoshop-mcp-service.adobe.io/v3-creativity-b8f2a/mcpTested with Adobe Firefly image generation and Adobe initialization. The same error occurs consistently.I have already reconnected the Adobe plugin, reauthorized the Adobe account, changed plugin settings, and tested again. The tools remain visible, but execution is blocked by the MCP transport 403.Environment:ChatGPT Plus Adobe Firefly Pro Plus Personal Adobe account JapanThis appears to occur at the Adobe/ChatGPT MCP transport layer before the requested Adobe operation is executed.Please investigate the authorization/transport configuration for the Adobe for ChatGPT MCP endpoint.

Hello Adobe team,Over the past days and weeks, Firefly Picture Generation has become almost unusable.The web interface frequently stops responding. Mouse clicks are often ignored, input fields don't react reliably, and menus either fail to open or stop responding. Simple tasks often require multiple attempts, and sometimes it is impossible to continue working.Before contacting you, I performed the usual troubleshooting steps:Cleared the browser cache Tested in Firefox and Chrome Disabled ad blockers and browser extensionsThe behavior remains exactly the same.I therefore believe the problem is related to the current Firefly web interface rather than my local system.Could you please check whether there are any known issues or recent changes affecting Firefly Picture Generation?Kind regards,

Generated about 6 videos before it stopped letting me download. The video continues to render. It still cost me credits despite me being unable to use it. 

Its been a week, firefly not responding properly,Video generations continuously getting failed to generate.Even after refreshing and restarting and re connecting to firefly also same issue.  credits also not displaying properly. when i use multi shot with kling 3.O omni, of 15 seconds where shot 1 is just 3 seconds duration, shot 2 is 5 sec, shot 3 as 7 sec. but firefly showing just 75 credits it will take to generate, but it has to take 375 credits for 15 seconds video. and then video generation fails all the time. facing since from a week, please fix this.​​​​​

Generating video...Keep this browser tab open and your video will load momentarily. Closing the tab clears your browser session and all video progress will be lost.despite Charging and reducing credits there is no change in the video and it is stock with message. 

The AI generator is getting many of my requests BLATANTLY wrong yet I'm still charged credits for the mistakes. Sometimes there is no change made at all after editing prompts and I'm still getting charged credits. I’ll ask to remove a certain object from an image and the AI will either not remove it or if it does remove it it will add some other thing I didn’t ask for. I’m getting charged a lot of credits for the AI mistakes that I have to redo over and over again until I get what I was asking for or I settle for what I get. 

I’m trying to upgrade adobe podcast enhance speech tool but I’m not able to, even though I have firefly and just paid $10 for credits

Tengo un problema, es que al exportar mi vídeo queda sin audio.esta todo configurado a detalle. Pestañas activas. He cambiado hasta el formato de exportación y no funciona. Intenté con Media Encoder.  Hasta el momento no he obtenido alguna solución. 

says “Something went wrongPlease try again later.”

I am trying to create 8 second video clip in Firefly and it is not generating the video.  It says that it is generating video but after 20 minutes, the video has still not generated.  It is using up my credits but not giving a result.  I am trying Seedance 2 and Veo3 and neither are working.i’m left without my credits and not video.  Please help.

I get an error when trying to use every model

My computer (new) can’t run the videos when I click play and everything starts to get really slow 

I asked something simple.  Move text over so it is centered.  Move a ribbon down so it is not over the A in a specific word.  11 tries, about 600 credits and I’m in photoshop cutting and pasting because Nano Banana Pro and Nano Banana 2 do NOTHING.  Really a waste of credits and time and frustration for something so simple.  I’ve tried communicating in simple language, writing comments and drawing on the image I gave them to work form.  Nothing.  not one try of moving the words over or the ribbon down.  They did, however add a name for the Rodeo Club at the top of the image.  Wasn’t the name of the rodeo club though and it took several generations to get them to remove the made up name (even though it was marked out).  Cancelling my extra plans.  Nano Banana used to be really good.  Don’t know what’s happened in the last month or so.  You don’t offer anything else (and don’t even suggest firefly).

credit deducted but video not edit or generated through prompt

I have several that I used and sadly, the prompts were not kept. 

The characters speak the wrong lines