Bug Reports

i cant download any generated video, so im paying for nothing, i have tried in every browser and still the same

Fantastic tool with just one complaint so far: In words to image generator, human hands are a mess.

When generating a full-body picture of a person, the model's face is obscenely distorted.After stopping generating full-body images, it is also affected when generating other images that only show up to the waist.

I repeatedly requested participants at a networking event. NOT looking at the camera -- but every version had them looking forward, not at each other as requested.

I keeps producing the same exact images. It is so iferior to other apps out there

I can`t use video generator on adobe firefly. I have premium account on adobe express. See video.

*Si è verificato un problemaQuesta immagine ha generato un errore. Riprova.*Ho chiesto la generazioni in base ad un'immagine caricata e per diverse volte ma non ha prodotto risultati lasciando questo testo di errore.Però ha comunque utilizzato i crediti che da 1000 sono passati a 993. Ok che sono tanti ma questo non è corretto. Soprattutto se la generazione non funziona per questioni di server o di incomprensione. Non credo sia giusto vengano utilizzati crediti a vuoto senza la restituzione di un risultato, nemmeno di un risultato di bassa qualità, proprio zero.

Estou tentando fazer a tradução de um video e está dando esse erro - Algo deu errado. Tente novamente ou entre em contato com o suporte para obter ajuda. alguém consegue me ajudar?

i NEVER MISUSED THE APP. STILL SHOWING THE ERROR. HELP

Not able to generate image due to misuse, i haven't misused anything 

Bom dia, apos tentar por varias vezes gerar imagens realistas com o Adobe Firefly, observo que todas sao de extrema baixa qualidade no que trata a gerar personagens fotorealistas, ou seja, o ambiente e background sao perfeitos e em foco, os personagens estao sempre desfocados ou em relativa baixa qualidade. utilito esta ferramenta de forma profissional e preciso de imagens fiaveis de forma a criar publicidade identificada como sendo gerada com AI, e pelo valor que estou a pagar, não estou nada satisfeito. Existe alguma forma de corrigir isto?Ja tentei com prompts especificos e esclarecedores e nada funciona.. Agradeço toda a ajuda..

나는 이미 Creative Cloud 모든 앱 100GB PLAN을 이용하고 있다.크래딧은 987 남아있다.하지만 Firefly를 이용하고 싶어도, 계속 NEW PLAN을 결제하라고 말한다.이것은 무슨 오류인가요? 

I'm having trouble downloading my past generation. The totol is around 7000 images. I've successfully higlighted them all and clicked Download, but it always returns and error. I do get a .zip file but it only contains between 50 and 200 pictures. Is there a more reliable way to D/L all my past images, as I've had a disk faliure and need to recover them.   Thanks a million, Tito   title changed by mod  

Hello, I would like to animate two images (1080 x 1350px) I created in PS CC using them as the starting frame and end frame. But Firefly does not except my images - it fails to generate:"Unable to loadWe cannot process this prompt because the reference imagedoes not comply with our usage guidelines. You can upload another imageand try again."I don't see any violation of the user guidelines on my part.Can anyone please help me! Best regards, Patrick iPad / iOS 17.7.510.5 inchAdobe Firefly current version

J'ai payé pour 1 mois Firefly et au bout d'une semaine on me demande de re payer ???Je ne comprends pas . Merci de votre réponse.

los favoritos de firefly me dan error, no puedo encontrar mis creaciones guardadas

After the video is generated, I have to wait several minutes just to generate a new prompt.

Desde hace un par de h ora no funciona la generacino de imagenes SalkudosPaco Ortega

i was download a transparent image but actual downloaded result is with background image 

Hi Adobe Firefly, How to get more generative AI video credits? And I am using my school accounts. Thank you.

why did the language become turkish? why i can't upscale my last result (always error)? what's going on here   title renamed by moderator

I have provided a reference image and style image of my character. When I ask Firefly to generate more versions of the character, it is cropping part of the head and the body, despite that not being the case in the reference or style images. No matter how I ask Firefly not to do this, it continue created versions where part of the head and body are cropped, making them unuseable. I try asking it to zoom out, nope, keeps generate more or less the same image with the cropping over part of the head and body. It is infurating and makes the product complete unusable. It is pity because I like some of the designs, but can't use them because I only have part of the image. Seriously why doesn't Firefly follow the prompts?

Label: Text Rendering Issue, Video Generation Description:The text in videos generated by Adobe Firefly is highly inaccurate and unreadable. Even when providing clear and structured input, the text output is:Distorted or gibberish, making it difficult to read.Inconsistent in font, placement, and clarity compared to the given prompt.Missing or altered words, leading to incorrect messaging.This severely impacts promotional, educational, and business videos, where precise text display is crucial.Steps to Reproduce:Use Adobe Firefly’s text-to-video feature.Provide a structured prompt with specific text.Generate the video and observe the inaccuracies in the text output.Expected Outcome:The text should appear exactly as provided, with clear readability and correct formatting.Actual Outcome:The text appears distorted, unreadable, or incorrect, making it unusable for professional videos.Request:Please improve the text rendering accuracy in future updates so that it precisely matches the i

I uploaded a still of a kayak on water to turn into a video.I have several times, in increasing exasperation, told Firefly to ONLY make the water ripple slightly and NOT to move the kayak, the kayaker, the man, or anything else in the frame. It started out madly animating the camera, and when I told it to keep the frame static it won't stop adding mad animations to the kayaker, inserting a man's arms in the front of the frame paddling - every time, I tell it DON'T MOVE THE KAYAK, DON'T MOVE THE MAN. DON'T ADD A MAN BEHIND THE CAMERA PADDLING. But it won't listen. I'm 8 prompts in and writing prompts now like GO BACK TO THE ORIGINAL IMAGE. DO NOT MOVE THE KAYAKS. DO NOT MOVE THE KAYAKS. DO NOT ADD PADDLING. THE KAYAK MUST BE STATIC. THE MAN MUST BE STATIC. THERE MUST BE NO MOVEMENT IN THE FRONT OF THE FRAME. DO NOT ADD ANOTHER MOVEMENT.And then like it's trolling me, it makes the man paddle backwards past the camera. And then in the next one still makes the man paddle but has

Hello, Please check this issue that I'm encountering that In the upper-right corner from the Profile in the opened tab appears that I have 1000/1000 credits but i had spent them at it doesn't dissappear. Thank you!