Bug Reports

The Add Presets From File functionality consisting in creating an embedded preset from a preset file is not working.

Hi, I'm just experiencing MDL Graphs in Designer and want to use them in Painter or Stager. The exported MDL file indicates that version is 1.7.- In Stager a popup message saying this version of MDL file is not supported(this popup also includes a link to "Learn about the Adobe Standard Material" version of .mdl used by Stager, but this link goes to an inexistent page...).- In Painter, even if I add the MDL file in the \shaders\mdl directory, nothing happens. As I cannot change the MDL version, I am stuck to use MDL only in Designer, what is quite useless. Why this kind of feature is not maintained in version updates and when it will be available for the current MDL version ?   

Every time I close Designer, the chosen shader switches back to Adobe Standard Material. So, each time, I have to go back, set the shader to metallic roughness, and, on top of that, I have to re-enter the specific parameters I wanted for this shader. In my 3D view I have a cube, although I had a plane (hi res).Why is this happening?Why doesn't Designer keep my settings?

I tried to renew my Substance 3D Education license by submitting a new request for a mail with my Adobe ID. But this mail was never received and no, it isn't in my spam folder. I can't resend the mail, because I now get the error: "UniqueID already exists" in the forms input field. I tried to reach out to the chat support but I was only told that the student license is not free for longer than 12 months and that I should try to apply for the license with a different Adobe ID. But this statement is in direct contradiction to the FAQ, which states: "The free Substance 3D for Students and Teachers license is valid for 12 months. If you are still eligible at the end of the 12 months, you can renew your student license following the same redemption process." Since other people have closed their post with the above workaround, I felt compelled to open a post myself to get a real solution to this problem.

it may not be a bug but to me it seems like a bug. definitely shouldnt be the default behaviour in my opinion. ive noticed that if i have 2 identical structured projects. specifcally i had 2 folders (core & main) in each project. the python editor as well as the plugin manager would load 1 project but not the other. on a rare occasion i even witnessed 1 project "bleeding" into another.. i.e i saw a print stmt from project 1 in project 2 console.to get around this atm, when i import any module that resides in a folder, i give the folder names a very unique name to ensure they never match any other project folders of which have modules i wish to import.

Designer is up to date.13.1.1 build 7509.PC. Expected result - A linked PSD should provide usable layers as resources. Actual result - it displays the layers with warnings rendering them unusable. The psd file has simple layers.All use transparency.No folders,No layer effects,Just 8 painted layers.Link it into Designer, it sees the layers, you can tick them.But on loading every layer displays a warning and cannot be used in the graph.The warning suggests its trying to find a .png thats obviously not there or hasn't been converted to. NOTE it DOES work if you IMPORT.Just not if you want to LINK. 

 These two identical tile samplers create different 2D images. How can I get the same thing? 

Hi Adobe,With the new release of Designer my templates won't show up anymore in my template list.I think it's a bug but maybe I'm doing something wrong.ps: if I put the same .sbs inside <Program Files\Adobe\Adobe Substance 3D Designer\resources\templates> it shows up correctly.Thank you.Max 

I'm not really sure what is happening, but I am trying to find the flood fill to position node and it is not appearing as an option for me?

The bottom screenshot shows what my 2x2 material looks like. The top one shows the same material at 4x4 resolution. Why does the base color change so significantly? Is this a bug? Is there a way to fix it? sbs file attached. 

 Hi,Ive been having a weird issue with designer where when baking mesh which has already being previously baked, it will produce textures with incorrect names & create an extra texture.  This screenshot should show the difference, you can from the thumbnails on the second bake that the height map baked into what was previously the normal map, the world space normal into the thickness, etc, and an extra thickness texture with the _1 suffix was created. I didn't change any parameters or bakers between bakes, just pressed start render a second time after the first one was finished, without closing the baking window. Ive had this issue on multiple pc's on a few versions of designer, but this test was done on the 13.1.0.  This is also not just a case of thumbnails not updating, this is one of the actual textures seen below, as you can see its a height map in what was previously my normal map texture. Really have no idea what's causing this, any suggestions

Hi. I was trying to recreate this texture from this tutorial, but there is a part at 4:13, when they used Alpha Source Mode, but that function is disabled for me. What can I do?Thanks!https://www.youtube.com/watch?v=PBkFaeKzhGE&t=298sThat function is enabled when it's not connected to other nodes. Once I add a connection that option is disabled. In the attachment you can see both. 

Substance Designer 13.1.0Windows 11 Prior to version 13.1.0 you could hold shift and click on an output connector to reroute it, regardless of what it was connected to. However, that no longer works when connected to an output node. Please test for yourself and/or watch the video below: ps. I don't have permission to upload video directly, so here is a WeTransfer link: https://we.tl/t-aPOVWGxwoi

I am working in Substance Designer 3D 13.1.0 on my Macbook Pro m1 Max and I noticed very slow perfomance of NEON engine on some nodes, such as Shape Extrude, Voronoi and others. OpenGL works more fast now, but potential of NEON is hugeI hope that it will be fix over time

I am having issues getting the add-on for Blender to be enabled, I install the zip file Adobe_Substance_3D_for_Blender-1.0.2+default-176-any-multi  and it appears in the add-on, but when I try to enable it it gives me this error. I have restarted the blender a few times after removing the add-on and trying to reinstall it.  Blender 4.0Windows 10

13.0.2 build 6942 commit f2a4d8a0 Release (07/20/2023) Windows 10 Pro19045.3693

Designer won't give you warning If you are using a sbsar from higher version. It just output nothing. No error massage. I'm using 12.3.1 load this file ArtStation - Slope Blur HD | Resources (It requires 13.0).

Is it known  thing and I can't do anything except turning the mask into square first?

Hello, I'm trying to use the spline mapper grayscale node.  When I connect a grayscale node to the Color Map Input, nothing happens.  I've confirmed that the Spline Mapper Color node seems to work correctly when I use a color map.   

I set up the P4 version control script path according to the official technical documentation. After that, I added and submitted the package file. During the submission process, I always reported an error. The error message is as follows:[MSG][1182][ActionMgr]Traceback (most recent call last): File "D:/toolset/SubstanceDesigner/Tools/ManageLibrary/ManageLibrary/perforce.py", line 520, in <module> exitCode = execute(context) File "D:/toolset/SubstanceDesigner/Tools/ManageLibrary/ManageLibrary/perforce.py", line 493, in execute return executeSubmit(aContext) File "D:/toolset/SubstanceDesigner/Tools/ManageLibrary/ManageLibrary/perforce.py", line 439, in executeSubmit changeListID = p4ChangeList.create(aContext.getDescription()) File "D:/toolset/SubstanceDesigner/Tools/ManageLibrary/ManageLibrary/perforce.py", li

 ive noticed that when removing an input from a node that has a connection it doesnt remove the input/break the connection automatically? not even with the multi_node_preset. we have to break the connection and then increment/decrement the input number by 1 for it to update. regards,phil

You have a display mode for the Boolean parameter, called "side by side". It does not display correctly in Painter. Can you please fix this, I often make instruments for myself via SD.

Hi, I am trying to load a substance 3D designer file into substance painter and I have this error message:"[EngineProcedural] Failed to decode Substance.resource://your_assets/headLight_generator_controls_v001/headLight_generator?version=987d39414efaa9cf2fae535744e6046c24fc6c59.sbsar" It's not the first time that I experience this issue, the only workaround I found is to copy past all the nodes and redo all the parameter exposition. But in the case of this one it's  kind of a complex one and if someone have any idea on how to fix it I'd be glad to have some insight on how to do it.I have no errors in substance designer, everything works nicely, it's just when I export a .sbsar and load it into painter it doesn't work, but the .SBSAR works in substance designer!If someone from the support need the original .sbs file please send me your email and I can email it to you.Thank you for your support!

Hey I have an issue with Substance Designer Exporting textures all in lower case even when I am giving it Upper and lower case in the Output name.  

I am trying to leverage graph/node input  paramter to control the blending mode of blend node. Seems it cannot work, looks like all value above 0 is treated as 0, so it's always the defalut "Copy" mode.  Here's the version information