Bug Reports

1. version used11.3.3 build 5430 commit 15760e94 Release (2022-01-20) - Steam edition2. OS : Windows 10----------------------I don't understand why this issue is occurring.3.The 'Gradient Editor' of the 'Gradient Map' node does not work.The node itself is working, but the 'Editor' window does not appear.No response. I tried the following way- Reinstall the program- Reset Layout I am suspecting the following situation.- Editor is open but goes out of the monitor screen But I can't figure out how to get it.'Alt+Space > move' doesn't work.This only works for Substance 3D windows.Windows such as the editor or colorpicker require you to click on the window at least once for this to work, so that doesn't help in this situation...Anyone know how to fix this?

   I couldnt tell you wehat the issue is. The Nodes are clean and fine TILL they reach the AO and normal. I cant tell what would be cuasing the issue. Any help or info would be great!

Hello, For several weeks now I am unable to access the substance documentation link https://substance3d.adobe.com/documentation It gives me an 504 Gateway ime-out error. I have checked with my colleagues from another location and they seem to have the same issue. Do you have any suggestion where else can I access the Substance Designer documentation? Thank you.Eliza 

In a recent Designer version, resetting a parameter to its default value was also resetting the range to the initial min/max, which is a very good thing. However this doesn't work in the preset/preview view.

Hello Forum,As i was working i noticed that the 2D preview of my texture wasn't as white as i would expect it to be. It looked closer to mid gray than what i'd expect pure white to look like. I'm working in aces and when i switch my 2D preview to RAW, the whites become the whites i'd expect to see but that's obviously not a good sollution for working since when i start adding any colour to my texture, working in RAW will scew the final results in my renderer.I've attached images of what i see below.I was wondering if there's any way around this or if that's just how it's supposed to work ? If so how can i ever use pure white as a colour IF i wanted to?I get the monitor can't display full aces and there are LUTS involved.

 I have some issues with Project Configuration: we are trying to set up Project Configuration across users on both Windows & macOS. The library path/library folders & filters/alias path worked seemlessly for PC users, but for Mac users the library & alias paths are not showing up at all. The .sbsprj is saved in a shared location and it's at the root of both library and alias folder, so they show up like this in the .sbsprj: <watchedpaths> <size>1</size> <_1 prefix="_"> <url>$(PROJECT_DIR)://</url> </_1> </watchedpaths> <urlaliases> <size>1</size> <_1 prefix="_"> <path>file:.</path> <name>Library</name> </_1> </urlaliases> How can I solve this issue for Mac users? It this a path compatibility issue between PC/Mac?

Update: it looks like this has been fixed in Designer 12.4.0, thanks! Can it be confirmed this has been fixed? I didn't see it in release notes.

I'm not sure who supports the old perpetual licenses now but I have been unable to use Substance Designer for months. I purchased a perpatual license years ago and I am using 2018.2.2 every time I place a node the program closes. I can open Substance files, and import images, but as soon as I place a node it crashes. I can not afford to pay for the subscription service at the moment and I just want to be able to use the software that I have already paid for. 

SD does not recognize a Step option other than the default 0.01 for a Float parameter.Select an unused portion of the Graph to view INPUT PARAMETERS.Select Parameters to view the list of exposed parameters for the graph.Select > for any Float parameter to view the options for that parameter.Notice the default value, 0.01, for the Step option.Edit the default value so that it becomes 0.1 or 0.001.Select the parameter under Preview or Presets.Select the increase or decrease (step) controls to change the parameter value.Notice that the parameter is changed in steps of 0.01. It is inconvenient to scroll through hundredths of a unit of the parameter when tenths are suffient.It is more inconvenient to have to repeatedly delete and enter hundredth of a unit after 0.99 when changing the Mask Random value for a node with a large Tiling Amount. 

Substance Engine: OpenGL 3.x Memory: 8% Version: 12.3.1 macOS Monterey 12.6.2 32GB I have a graph with two dozen Value Processor instances that consist of a Get Float node and either a Rotation Matrix or a Scale Matrix node that I use to expose one of eight input parameters at the Graph level along with many other input parameters. I have included a Full Graph View to illustrate the extent of this project. I noticed this morning that various graphic components were oriented in the same direction. Editing the exposed parameter in the Get Float node of a VP instance, I found that SD is synchronizing the Get Float and Matrix nodes and the exposed parameter in the Get Float node in all of the VP instances!  I thought that copying and pasting VP instances and adjusting the parameters might have caused the problems, but recreating the VP instances fron scratch doesn't resolve the problem. I thought that VP instances within a Frame might be made consistent, but neither removing

Hi, I'm encountering a bug with a steam version of the Substance Designer, most thumbnails in the Library are missing. After some time I was able to figure out the cause, it's a missing dependency. To generate thumbnails SD uses sbscooker which depends on libGLU.so and libGLU does not ship with the SD. This can be fixed by providing the required file but it's not an ideal solution. I'm using flatpak version of the steam which does not have access to system libraries, everything is contained within the flatpak. Given that libGLU is the only missing dependency I belive this is a bug and it should be shipped with the software. Extra links:My steam post about it: Steam Post My flatpak issue about it: Github Issue 

Hi! New to Adobe Substance here, need some help troubleshootingSo my 3D viewer stopped previewing.saved and close my file after working on it3D view showed texture i was working on, with the scene being on plane (hi- res) as I've set it to be.opened it next day to find that the 3D view was in "Rounded Square", with no texture at all. graph remains the same. what happened and how do i fix it?  Version of App: 12.3.1 build 6274 commit 23ad2214 Release (2022-11-21)Platform and OS version: Windows 11 Home 22000.1219 

The following site is returning a 504 Gateway Time-out.  https://substance3d.adobe.com/documentation Testing on Windows 10 21H2 using both Chrome and Edge.  

Hello,I ran into an issue where the text and line work on the SVG I imported looked great in Substance Designer but was poor looking alias when importing the SBSAR file into Painter. I tried looking up info to see if there was a good anti-alias solution. One option I found was converting the svg and adding a slight blur. It didn't look great but it worked. The best was simply exporting to bitmaps. So I'll probably just be exporting my future SVG files into bitmaps. I wanted to suggest adding an option for converting the SVG into a PNG file when publishing SBSAR. This would seem to be the best way to get high quality anti-aliasing from the SVG image.

When saving a preset (.sbprs) to file then loading it into a node, its resolution is turned to 256x256. This problem has been there for years.

When an SBSAR has embedded presets containing boolean parameters, these are not being set properly in Designer when enabling those presets. Works fine in SBS and in SBSAR in other hosts, but not for SBSAR being used in Designer.

I've made a decal material for Unity with a series of custom inputs for the user to control, with one of them being a float slider to determine the value of the height mask. However, when I import to Unity, every input is visible and working except the height slider, which doesn't even show up. Is there something I'm doing wrong? Or is it because it's a decal material?

Hi! Since the latest update I can no longer send substance model graphs to Stager. If lathe is used anywwhere in the model, Stager just recieves/produces a lowpoly ball. 

About 2 years ago I created a bat file that uses the Substance Automation Toolkit.When I update the .sbs file that the bat file references with the latest Substance Designer, I get a warning and can no longer process the file.When I update the Substance Automation Toolkit to the latest (Substance_Automation_Toolkit_Pro-12.1.0-1081-msvc14-x64-adobe), I get the same warning.What should I do?  b'[WARNING][SBSMutator]Application is too old to open URL\r\nURL : "file:///D:/****.sbs"\r\nCurrent application manages format version "1.1.0.202201" instead of "1.1.0.202204"\r\nCannot load: D:/****.sbs\r\n[ERROR][SBSMutator]At least one input file cannot be correctly loaded.\r\n[ERROR][SBSMutator]Terminating...\r\n'  

Hello. I noticed that several of my graphs, which I created from scratch with no element pulled from anywhere else, somehow end up locked, and I can no longer edit them. That usually happen after I've published the sbsar, and it's not consistent or happens immediately after the publishing (I can actually republish several times, edit, and suddenly, it's locked). Is there a way to unlock the graph since I'm the author, and what can I do to prevent this from happening (other than keeping several copies in case one gets locked, but it's too late for some of my work). Thank you.

Here :It is NOT the same issue as seen here :https://community.adobe.com/t5/substance-3d-designer-discussions/exposed-parameters-in-dependency-not-show-up-in-main-graph/m-p/12771040 I do have read the documentation, all "glitched" exposed parameters come from an Histogram Range, which is not limited. They're regular floats like any other float.I can see all exposed parameters I exposed last week, but since today, I can't expose anything. Not a color or any float, nothing more exposes.What is happening here ? (Using Substance 13.2.0 build 6140)

The resolution/bit depth text in the Blend - 2D View is black and unreadable against the background. Please FIX!!!! Version 12.2.1

Thumbnails are not updated and images cannot be exported.Also, the 2d view is not updated even though the display output is pressed in the 2d view. You can't even export images. I tried reinstalling it and clicking Recreate Thumbnails, but it didn't work. It's been working fine until now, and when I put together a heavier and more complicated node than this, it worked fine, so I don't think there's a problem with the computer's machine specs. Please let me know if there is a solution.

I have a full RGBA exr with alpha.  The alpha only appears pure white.If I import the full RGBA as a psd, I DO indeed see the alpha data. Am I missing something for getting an EXR alpha to come through on import?