Bug Reports

hello, I had some slider on a layer and have keyframes on it, and when I tried to stagger these keyframes.I didn't behave as I expected.You can watch the video to see the bug.Thank you!

I've read multiple posts here over recent years complaining about the working performance when using .csv files and I'm still experiencing those issues in AE 25.0.1 (and AE 24.6.3 too). I inherited a project that is using some expressions to pull in the csv data into some essential graphics comps. The problem is so bad I'm about to scrap this entire project and rebuild it using an aescript plugin and not touch csv's again. Are there any other workarounds or updates coming soon that may help? My setup:Recent Windows 11 Intel/nvidia PC workstation that works perfectly in any other AE/C4D project. CSV (exported from a spreadsheet) that is less than 20kb. I don't touch or update the csv while AE is open. In the Essential Graphics comps my frame render time is around 200ms. In my main comp that has just that same EG comp and a precomp of the csv text data (that is freeze framed) has a frame render time of ~5 seconds. Performance in this project is generally slow (click and wait +1 seco

 Issue - I created a new comp within a file to play around with video color. When I clicked back to the original composition, I got the error as seen in the screenshot. I cannot continue, and am essentially forced to close AE. Opening that comp at all results in the same error. Steps to reproduce - I am not sure what caused this issue. I updated AE, and had the issue out of nowhere. Adobe After Effects version - 25.4Operating system - Mac Sonoma 14.7.7Steps I have tried to fix Reverting back to an older version of AEOpening an older version of the file before the error happenedSent the file to another person, had them save it, then sent it back. Did not work.Restarted the computer after updatingTried deleting Comp 1 to only have the problem composition left.Tried deleting the last added files to the project. Tried opening with the caps lock onComparative information  I was able to complete another project without issues. But o

Hello Adobe staff. I have written a script in AE2025 that uses the app.scheduleTask method to switch icons in the listbox to achieve the effect of playing sequences. But when the listbox switches icons, the computer's memory keeps rising until it is full. If the sequence image is relatively large, or if there are many items in the listbox, this situation will be particularly obvious and severe. I think the problem is with the listbox. As long as the listbox displays images, the memory usage will accumulate and not be released. And the same script has no problem in versions below AE2025, and the memory is normal. My computer is a PC and uses the Windows 10 operating system. Hope Adobe staff can check this bug, thank you!

Hi All, I'm Using after effects 25.4.0 (win10). Turbulent Displace with amount set to 0 creates at glitch with some sort of memory dump (bad!)Quick temp fix:  set value to 0,0001  or any number that is not 0. Has anyone the same problem? /J  

Hi guys, I am hoping someone can help.I have the creative cloud suite and use these daily, but after effects seems to crash routinely, sometime within minutes, some times within about 45 minutes. This will then crash my entire machine, and while some functionality comes back eventually, I have to restart to be able to do anything useful. It always pops up with the same error about running out of memory, but having spoken to my internal IT team, the laptop is more than powerful enough to run this (HP ZBook Firefly G11, 32GB RAM), and i use to run it on a lesser machine perfectly fine. Is there any settings that might be causing this? I'm pulling my hair out! Thanks!Sam 

I'm trying to make a comp that is 1px wide for a slit scan type effect but the minimum seems to be 4px? I've never run into this before is this a known limitation?  

Issue with the Radio Waves Effect — Not Showing on Screen in After EffectsDescription:Hi everyone, how are you?I’m facing a strange problem with the Radio Waves effect in After Effects.When I apply the effect to a solid, the solid becomes invisible and nothing shows on the screen (even with the Toggle Transparency Grid enabled to check).In the tutorial I’m following, when the effect is applied, the waves appear immediately on the screen, but nothing happens for me — it seems the effect simply doesn’t generate anything visible.What I’ve already tried:Changing the main parameters (Wave Type, Polygon with multiple sides, Stroke, Expansion, Frequency, Lifespan).Setting Stroke Opacity to high values.Switching the composition preview mode to Full Resolution.Adjusting Render Quality within the effect.Using solids of different sizes (200x200, 1920x1080).Clearing media cache and disk cache.Turning GPU acceleration on/off.Creating a new composition from scratch.Additional details:After Effects v

Calling new Date() while running a progress bar causes the progress bar to never close. Even when the task is complete, I'm unable to close the progress window without restarting After Effects. The issue remains even when using $.hiresTimer instead of new Date(). The expectation is to estimate and display the time remaining inside the progress bar window and have the window close after the task is complete. I've yet to find a workaround. Working on Windows 10 / AE 2025Mike

When I export AE hangs at the end, the progress bar gets to the end and then AE just hangs for 5 to 20 mins. Export is always fine immediately after progress bar gets to 100% but AE is unresponsive like its still processing the last frame.Doesn't happen all the time normally after I have had it open for and hour or 2. Happens with any format (mov, h264, jpeg, tiff) and any duration even a single frame export.  

IssueFrames randomly not showing in EXR sequencesThe affected frames appear completely empty, fully showing transparent background checkerboardReloading the footage in the project panel will bring back the active missing frame but none of the othersAdobe After Effects version number25.4.0 (Build 83)25.6 (Beta) has the same issueNot an issue in 25.3.2 (Build 2) or previous buildsOther steps taken to fix the issuePurged all cacheTested exr sequences in new AE projectClean installed latest AE version along with a system restartSystem InfoWindows 11 (24H2)AMD Ryzen 9 7950xNvidia 4090580.97 Studio Driver192GB Memory

When opening an After Effects project saved with an english AE, in a German language version, the Fill effect gets reported as missing. (The German version obviously has the “Maske füllen” effect installed) AE Version 25 (German)MacOS 14.7.8 We tried to open the same project with AE 23.x (German) and it worked without problems.

its not about capslock and i deleted and re-downloaded After Effects. still not working   

I am having the exact same issues. Just navigating the UI causes freezing and the beach ball.  MacBook Pro, 64gb RAM, M2 Max Pro and I can't even do basic AE work that was easy and quick to do 10 years ago.  Adobe's quality control is absolutely unacceptable. 

Hi everyone,I am receiving the message above in screen crab when I activate the 3d effect on any layer, the message appears, and the rest of the work stops. The message is showing that "Cannot create font 'Tahoma", but actually, this is an incorrect message. I don't have the font Tahoma installed in my system.If one has the same glitch or something, please guide me on how to get rid of this issue. It is very annoying, and I am also not able to work on 3d in AEs.

Estoy aprendiendo a hacer un tipo de edición y me sucede que quiero hacer la capa del texto matte alpha de la capa luz pero no tengo forma de hacerlo a menos que retire que la capa sea 3D. Como muestro en el video, en el tutorial la persona tiene sus capas en 3D y le aparece para convertir sus capas en matte alpha pero yo toda capa que esta activada en 3D me quita la posibilidad de convertirla en matte alpha. De que forma podría solucionar esto?

Hey everyone,I’m having a weird issue in After Effects and I’m stuck.Every time I try to export a composition using Render Queue, I get this error:“After Effects error: An unexpected error occurred while exporting a composition. Error Code: 19972.”I’ve tried restarting AE and my computer, clearing cache, and changing the output format/folder… but it still happens.Has anyone run into this before? Any tips or fixes would be amazing!Thanks a lot 

Here it is: https://youtu.be/OXCNKZnXjeYThe two color properties are master properties. The two comps have the same fps.

Motion tile stopped working like it used to. If I change the output width or height over 100, over a turbulent displaced effect, it just crops everything... It works fine on 2024 😞

I have had After Effects for months and never had an issue with it. For some reason, when I booted it up today, it opens then crashes immediately. I then recieve this error message:Process: AfterFX.exe [20632]Product Version: 17.5.0.40File Version: 17.5.0.40Code Type: x64Parent Process: explorer.exe [5468]Date/Time: 2025-08-29 14:30:04 GMT Summer TimeOS Version: 10.0.26100.4768Time Awake Since Boot: 94 secondsCrashed thread: 55 [23032] THREAD_PRIORITY_NORMALException Code: EXCEPTION_ACCESS_VIOLATIONException Parameters: Access violation reading location 0x00007ffd4c956458Exception Message: 3221225477 The instruction at 0x%p referenced memory at 0x%p. The memory could not be %s. I'm not techcnical, so I have no idea what this means. I really need help as I have many projects to finish. I have tried updating my drivers but nothing has worked. I have not tampered with the files, they've been untouched for ages. Thank you!

When writing a script that calls replaceWithPlaceholder(), an error is thrown if the 'name' parameter is greater than 31 characters/bytes in length: "Unable to call 'replaceWithPlaceholder' because of parameter 1. The string is too long, it can only be 31 bytes after conversion." I've seen forum threads from 2014 regarding this, so it's a very old issue. Thanks!

Headphones are crashing after effects...So.. I got new bluetooth headphones. These don't connect to my pc very well and get disconnected every few minutes but connect back a few seconds later. If I'm trying to use After effects while using these headphones the playback just stop working after a few minutes of editing and After Effect crashes. If the playback stoped working but after effects didn't crashed yet, opening the audio output menu in the preferences panel will crash it.It's unusable.Changes on the audio output shouldn't crash After Effects.Does anyone has any idea on how can I fix this? It only happen with these headphones, but I'd like to keep using them because the older ones I had brought me medical problems with my ear.   Is there a fix for this?(I can use other bluetooth headphones fine with After Effect. This problem only happen when I'm using these new bluetooth headphones, which work well on my phone but not on the pc)windows 10i5-10400fnvidia

I've been actively working on an Ae project for 3-4 days now, and I've been experiencing a “freezing image” issue since this morning that is completely blocking my progress on the project. After the error occurred, I tried to exit but couldn't, and Ae's error message said that 3D part plugins were the root cause of the problem. Frankly, I don't know what to do, but I've already spent over 25 hours on this project and still have a long way to go. Using After Effects without 3D part plugins is impossible for me, and this error isn't my fault. Thanks. My system: Macbook Pro | M4 Pro - 48 GB RAM

Bonjour, J'ai récemment acheté un nouveau pc plus performant que mon ancient pour travailler sur de plus gros montage vidéos pour mes clients seulement depuis que je l'ai acquis, after effect ne fais que crash à répétition, et "ne répond plus" et lorsque je force l'arrêt avec le gestionnaire de tâche, c'est impossible d'arrêter de processus, même à partir de l'onglet détail et arrêter l'arborescence du processus ça me marque "accès refusé" celà fait 4 jours que j'essaie de trouver une solution avec l'aide de chat GPT mais rien n'y fait.Mon nouvel ordinateur : MSI vestor 16 HX AI A2WIGJe tourne sous Windows 11 Famille 10.0.26100Carte graphique : NVIDIA GeForce RTX 5080 Laptop GPUPilotes à jour : 580.97Porocesseur :  Intel Core Ultra 9 275HXRAM : 32Vram :16Stockage NVMe Samsung 1ToJ'ai déjà desinstaller tous mes plugins, desinstaller adobe puis réinstaller, puis reinstaller mes pilotes graphiques, essayer de mettre en logiciel mercury, enlever le rendu multi image, enlever l'accélér

Bug: On Windows, After Effects fallback fonts are broken for 5 major international character languages: Arabic, Persian, Urdu, Hebrew, and Korean.   When After Effects encounters these fonts, it uses "Myriad Pro" as a fallback font which does not contain characters for these languages. After Effects displays blank, missing text and it appears broken and empty. The text does not appear unless user manually changes to a font with supporting unicode characters. This bug is also in MOGRTs exported from AE / imported in PPro.   This bug is not present on Mac devices, and the languages correctly use the following fallback fonts on Mac: Arabic: Damascus Persian: Damascus Urdu: Damascus Hebrew: Arial Korean: Apple Gothic   The languages below display correctly on Windows with their appropriate fallback fonts: Chinese: Meiryo Japanese: Meiryo Hindi: Adobe Devanagari Bengali: Nirmala UI Telugu: Nirmala UI Russian: Myriad Pro -------------------------------------