Bug Reports

Double-clicking on a composition does not open it in the project window.I’s the same issue on the composition window. It is impossible to access the menu by left-clicking on a composition in the project window.

I have a comp size solid that I have a layer style stroke on and. when I change the Advanced Blending it punches through all layers below as if it was on Stencil Alpha. And oddly enough trying Stencil Alpha or Silhouette Alpha changes nothing. But if I move the layer 1 pixel it operates as expected. Also if I draw a mask on it. So my workaround right now is to have a mask that is bigger than the layer.

I'm on Windows, using a UHD 4K monitor and running 175% display scaling.After Effects scales the UI correctly, but the performance of the Timeline panel especially is atrocious. Merely trying to scrub the timeline is very laggy. There are also visual glitches, like vertical black lines, and the playhead not redrawing correctly when using J & K to move between keyframes (the playhead gets disconnected from the line in a redraw glitch). Even doing a RAM preview on a fully cached timeline causes frame drops.If I use the Windows high DPI settings dialog to override the scaling behavior (set scaling to be performed by System), all these performance and glitch issues go away. Scrubbing the timeline and resizing panels is smooth, and no visual glitches appear. Unfortunately, the entire UI is drawn in low res - pixellated and blurry, so it is not usable like this.This has been a long-standing bug and I reported it over a year ago, thinking it was a graphics card issue, but it is clearly re

I have had this before in earlier AE versions, but it's back, or still here. About one third of my keystrokes are not registering. It's not the keyboard, all other apps work fine. Just typing to rename a layer will ignore some of the letters, copy-past via keyboard is totally unpredictable because a lot of the times the copy or paste keystrokes are not registered. Changing tools, entering numbers, anything that uses the keyboard is becoming unpredictable because a lot of the keystrokes are just ignored. Sometimes I have to press a key several times (like 4 or 5 times) before it’s registered. Also there sometimes is a lag before a keystroke is registered, which is extra super annoying, having to press 5 times, and ending up with 2 times the keystroke with a delay.This is becoming unworkable, I fear my keyboard will not survive my frustration…I’m using a Mac Studio Ultra with 128GB RAM, macOS 12.6.2, AE 23.1It wasn’t doing this before, nothing was changed or updated in my setup.Only thin

Hi everyone, I have been having this issue with after effects that has confused my professors and I. I will be editing on the app and eventually the preview panel will freeze. Not only on the frame but when I try to start the preview it will go forward a frame and stop. Even when I switch to a different composition it will only show that frame and nothing else. When I do try to edit anyways I can’t see the edits I am making but when I come back to the project they are still there. On top of this I tried starting a completely new project without restarting after effects and even though the composition is blank it still shows the frame from my previous project. I purged my cache, restarted after effects and my computer, reset preferences, and tried uninstalling and reinstalling the current version along with the one directly prior, I also have tried changing my drivers and that hasn’t worked. My professors have never seen anything like this. The app doesn’t crash but literally just freez

I have brought a new laptop, new MSI Stealth A16 - 5090 RTX, AMD Ryzen 9hx. For some reason when using after effects for just a minuet, the compositon will free, cant zoom, nothing updates. but the app contiunes working, I can add layers, add effects, delete, import.. but the compsiton freezes and I can see the zoom going up and down but nothing in the viewport changes, add new solid, nothing changes in the viewport.  After effects 2025 25.3.2Windows I have tried all the recommendations:Clearing cacheram allocation disable gpu accelerationupdating driversvideo rending and effects multiframe rendering off Its a brand new laptop, any ideas? 

When setting Loop to a value greater than 2 under Interpret Footage > Other Options, it appears that the cache does not behave correctly from the second loop onward.If I duplicate the same footage as multiple layers in a composition and place them sequentially, the timeline clearly shows that the second and subsequent layers are cached as expected.However, when using the Loop option, the footage seems to be treated as one very long single clip, and it appears that playback triggers reloading even in the second and subsequent loops.This feature is very useful for cases such as overlay textures, so I would like the cache to work correctly when looping footage via Interpret Footage.Duplicate layersLoop 100 

After installing AE 2026. The application opens but then freezes. ALL UI panels present has white and the dark mode gradually appears. When any click is attempted the application freezes. Requiring a re-boot to clear. I’m running a Yoga 9i Pro with an RTX 4070 Laptop GPU. STUDIO DRIVERWith Microsoft warning the Jan-26 patch Tuesday “2026-01 Security Update (KB5074109) (26200.7623)” has caused widespread user issues. I suspect this may be the smoking gun?Has any community experienced similar performance issues? And are there any work aroundsAE 2025 works just fine.Regards Leicester48

Hoje eu estava editando um video no After Effects, e aconteceu o seguinte erro: "Aviso do After Effects: formato incorreto ou ilegível", isso se deu depois que eu reiniciei o computador para a atualização do Windows Update, após esse erro, tentei restaurar o computador para um horário antes da atualização! Assim fiz, e o problema ainda persistiu, não sei mais o que fazer, já olhei diversos videos no youtube e não tem nenhuma solução para esse tipo de problema, alguém poderia comentar a respeito, se tem como recuperar o arquivo ou eu posso abandonar?!

After effect version 25.4.0 After importing a sequence of exr images that were used as a black and white mask for rotoscoping, the silhouette was offset or cut off completely. After refreshing the composition and sequence, these offsets randomly appear in other places. I checked in the program "nuke" and there was no problem with these exr.

After Effects refuses to consolidate duplicate assets that share an identical file path.In Premiere Pro, I use the "Replace with After Effects Composition" command to send clips to a new project. This process automatically places the media at the root level of the After Effects Project Panel. At the end of the project, I need the assets in After Effects to match the organization I have in Windows Explorer so I manually import my Footage and Images folders from my hard drive into the project. This results in two versions of lots of different files. One version is the asset sent from Premiere Pro at the root level, and the second version is the one nested within my imported folder structure. Both versions point to the exact same file path on my disk and share identical interpretation settings. When I run the Consolidate All Footage command, After Effects fails to recognize them as duplicates and nothing is removed.How do I get this to work? I can’t have a messy project at the end and I d

Steps to reproduce: Open After Effects Work on a new or existing project - add text / images / video Preview the composition    Result:  After 2 minutes of working on anything, AE reports it does not have enough RAM Windows desktop image goes black Chrome browser produces the "Aww snap" message Expected:  Normal After Effects operations. System info    Application: After Effects v25.3.1.3    OS: Windows v10.0.26120, RAM: 63.69 GB GB, CPUs (logical): 20Adding to this: Nvidia GPU: NVIDIA GeForce RTX 3060 Dedicated video memory: 12288 MB GDDR6 Total available graphics memory: 44897 MB Running on Studio driver   This issue occurs in all versions of After Effects (25.1 to latest beta) and in Safe Mode.  This issue has been occuring for me since 4th July.  It occurs on old projects and new ones.  It feels like either AE or Windows is no longer using the "Reserve RAM for other programs" feature in

I can’t modify my shortcuts or switch them because I keep having this.Even with “ After Effects default “.I tried : reset preferences cc cleaner safe modeNothing works as usual. Can someone help me with this ? 

Subject: After Effects Freezing Issue on High-End Laptop - Urgent Help NeededDear Adobe After Effects Support Team,I'm experiencing severe freezing issues with After Effects on my brand new XMG gaming laptop equipped with an Intel Core Ultra 9 275HX processor. All my projects are stored locally on the C: drive (internal SSD).Problem Details: AE freezes after just a few simple steps (e.g., adding a new element like text or shape) The element appears in the timeline/project panel, but nothing updates in the Composition viewer No error messages - complete freeze requiring full restart of AE Issue persists across ALL projects, even simple new ones Cannot perform basic editing without freezing every few minutes System Specs: CPU: Intel Core Ultra 9 275HX (24 cores, up to 5.4GHz) Laptop: Brand new XMG gaming laptop Projects: All on local C: drive (no external drives) OS: Windows 11 (latest updates) I've tried: Restarting AE completely Creating new projects Different project

For the past few months I've been trying to talk to support about this issue because I'm unable to use any version of AE past 2025.1 Something is really wrong with the color management for HDR projects when sending them to Media encoder. I've had tech support remotely connect to my computer to try and figure out (like disabling all my plugins which of course didn't work, the issue is internal to AE/ME themselves). Every time the beta versions get updated I download them and check to see if it's finally fixed and nope. I am still waiting for responses from higher levels of support and honestly this is pretty frustrating.Even 2025.1 isn't working 100% like when I import h.265 HLG project the image is interpreted way brighter than it should be. Can you please stop focusing 100% of your time on the AI features and get the color management fixed? -UON PS I posted this directly from Media Encoder beta "Report a bug" and it says it copied my system info, but it didn't paste and I don't see it

Has the option to remove the Tips of the Day when loading into the latest version of After Effects (25.6.4 Build 3) been removed? It's not listed anymore in the usual spot in the Preferences > Start Up and Repair. Screenshots attached.  

Lets start with something I found regarding these issues.So, I have found there are sort of 3 levels to these crashes I have been having. Level 1: the preview screen just freezes and wont work again at all, then I have to close the program and open it again. Level 2: The whole program freezes goes blank and then either closes or just stays loading with a kinf of blank page and I am not able to even close it, so I'll have to either just open another window of After Effects and continue my work from there while the other stays there (that is if the new window doesnt crash either). Level 3: The whole program crashes and even after closing it won't open back up again so I'll have to restart my computer altogether to continue with my work. What Cases the Crashes? It's hard to pinned down,Sometimes I am just adding another clip (literally just adding it onto the timeline, nothing more) and something like level 1 will happen. Other times when I add an effect (there is no especific effect

I've been using After Effects for about 5-6 years now, but I only started facing this problem very recently. Essentially, the colors on my After Effects projects become washed out post-rendering, though it looks fine in the project file.Now I know a post discussing this issue already exists, and that this is a very common problem, with typically a quick-fix, however, I have tried to re-interpret the footage, change the bit-depth and color engine settings, enabled and disabled color management, altered my render settings to match my output, and tried various Working Color Space settings, including ones that match my footage and correct the coloring while in the project file, but as soon as I render, it automatically washes out the colors, and increases the exposure dramatically. I contacted an Adobe After Effects agent via the help tab on the Creative Cloud app, who described himself as a "Adobe After Effects expert", however after taking control of my monitor, he essentially did t

New bug with decklink drivers. Expected behaviour:Toggling between Premiere and After Effects switches the Decklink output(worked for decades) Current Behaviour:No After effects Declklink output if Premiere was using it.Premiere disconnects but AE does not connect.Latest OS/Drivers etc.Todays' latest updates of AE and PR but was exhibiting the same behaviour in previous build.Beta versions also installed Windows11Pro 25H2 26200.7623AsusWRX90256GB DDR5 56005090 Founders Studio Drivers 591.74Crucial T705 x3 OS/Cache/Storage Decklink 4k Extreme Desktop video 15.3.1 

Se que parece que estoy acudiendo a esta pagina más a seguido, así que necesito que me ayuden con esto.Como sabran yo estoy haciendo un parallax en after effects, y puse las laminas para moverlas, pero la pantalla se queda quieta a cada rato por mas que la intente moverla, no hay resultado alguno, a menos que uds. sepan como resolverlo. ¿Me pueden como siempre ayudarme a como arreglar este problema?Espero que lo lean hasta mañana durante el dia, ya que es muy tarde como para que respondan.Disculpen las molestias.

when i try opening after effects it doesn't open. a window opens saying unknown exception. then another one opens and this one says something about the permissions. but i checked the permissions and it says "read & write" which should be fine. What is the problem?   

Bonjour !Je suis entrain de faire un motion design sur after effects et je rencontre un problème avec les calques d'effets. J'ai avancé sur mon projet, et je voudrais juste ajouter un flou gaussien au début..Mais dès que je met le calque sur la timeline (sans effet) les calques qui se trouvent en dessous disparaisent avant la fin de leur mouvement (vidéo à l'appuie) Est-ce que vous auriez une solutions, j'ai essayé de relier le calque à un objet nul, de le mettre en 3D. Rien ne change et je ne peux pas précomposer sans que ça détruisse tous mon travail.

I'm running AE 25.6.4, with copyright 2026, so I presume this is where my masks do not work.  Restarted, shut down restarted, gave it overnight - masks just do not work. I'll see if I can go back to the previous version of AE 2025.  Tried AE 2026 of course, but it repeatedly froze in places during render ... things that had rendered fine in AE 2025.  2026 froze rendering different comps in different projects, so I can't use that yet. I'm running a Mac Studio M4 with maxed out everything, new but haven't had any problems with anything else.