Bug Reports

I've been working in each of the ACES OCIO configurations for about a year now, but there are a number of go to effects I usually need to use which unfortunately completely clip the highlights making them unuseable. Most of the effects I've seen with this issue so far are distortion effects but also some noise/grain effects too.On a current project I really need to warp areas of the plate but mesh warp, liquify and others cause this highlight clipping issue so there are no other effects I can go to for what I need. How can I resolve this or can Adobe please fix?This is before one of the effects is appliedand this is afterThis project is ACES 1.3 Studio v1.0 32 bit, but the issue happens in the other configurations too.

Dear Adobe,Me again. Please stop everything that you're doing with the development of new bells and whistles and doodads and put all your resources and firepower into resolving the years-old issue of the Slow and Laggy Interface in After Effects. Seriously. It's been YEARS. I kept thinking, "ah, they'll fix it soon.." and hope for the best and I end up feeling like Charlie Brown trying to kick the football every time a new update for After Effects comes out. "Maybe they fixed it!" And it's still not fixed.When I contact Support I'm told, "the issue that you are facing is a known issue and the same has been highlighted to the designated team who are working on getting the issue fixed in the future releases," but it has yet to be fixed.Old After Effects was FASTER on OLDER laptops - I have been on modern workstation-build DESKTOPS that are slower in response. Makes me not want to work in After Effects. I feel bad for those starting out in motion graphics in 2020 and this

In the attached image 'before.png' you can see a shape layer rigged with one simple expression with an IF statement that outputs either `thisLayer.content ("Shape 2").content("Path 1").path` or `thisLayer.content ("Shape 1").content("Path 1").path`depending on the state of a checkbox. If the name of the referenced Path that is currently evaluated by the if statement is changed by the user, the name of both Paths is updated in the expression, which is incorrect - since the non-evaluated one is inside a different group with a different group name. See the `after.png` for the resulting expression.

Hello guys,I am using AE 24.1 and AME 24.2.1/I created C4D(lite) files from AE which I integrated into my comp.When I try to have a render, the visualization shows my animation quite well, but the MP4 video is empty.The same happens with AME for export.I learned that there was a bug regarding CIneware/C4D and After effects with AE 24.1 version.Is that why I am having this issue and how to fix it?Thank you! I have to deliver this project this week 🙂 

When I open Mocha AE it opens with the Working Colorspace "default (ACES - ACES 2065-1)".I have to open up the Viewer Preferences every time I open it to set the Working Colorspace to "*data (Utility - Raw" and then set the viewer Gamma to 2.2 so my footage looks correct. Can either the AE or Boris FX devs change Mocha AE so that it remembers it's settings when it is closed and opened? I regularly have to close it and open it as Mocha AE can get very sluggish when you're rotoscoping for 10-15 mins, and restarting it makes it speed up again. Running After Effects 2024 on Windows 10, with ACES 1.2 config.ocio.

Working some projects with color management. Color engine set to "Adobe color managed". Working Color Space was set to "sRGB IEC61966-2.1". My current EIZO monitor's color profile was hardware calibrated as sRGB too.Here is the issue: When I turn off "Use Display Color Management" in After Effects, sRGB footage had a huge color shift that it should not be. Some projects are totally fine. I didn't figure out any project setting differences.Attached two sample project to reproduce this issue. "After_Effects_color_management_normal.aep" act normal, and "After_Effects_color_management_issue.aep" act wired.Tested in After Effects 2024 on Windows 11 machine and Macbook Pro M1 with latest OS installed.

Hi there--I've encountered a bug while working on a team project with some coworkers.  We're been editing in Premiere and adding in motion graphics through After Effects as usual, but have recently found that After Effects will no longer load up when we try to open the team project through it.  The program will begin to load, but gets stuck on this step:  The odd thing is that we are able to still open up the Team Project through Premiere without getting stuck on this step, but we're completely locked out of AE.  Luckily we have been doing local backups every night in case of something like this happening, but I'm at a loss for what to do. I've reset preferences, tried starting it up in Safe Mode, recreated the Team Project as a new file, and reinstalled AE.  Everytime it's the same; It'll open in Premiere but not AE.  I've tried accessing older TeamProjects through AE and they're able to open, so I have no idea why this one would be any differen

When working with ARRI ALEXA MINI ProRes4444XQ footagelumetrics glitching, jumping on individual frames up and down. Very slightly, on all colors.Rendering ProRes4444XQ. On each render in different places glitch. Some glitch remaining in the same places. 1. M1 Max export resulting lots of glitches2. Intel based mac less glitches3. On the same render setting form M1 max and Intel mac different color results.4. On After Effects version 23.x.x Perfect renders without any glitches or errors. This problem was always with the new updates of After effects. Now it's taking too long.Impossible to work. Always need to to make final renders on older version. Problem on this machines:After Effects version 24.3.0 macOS 14.4.1macbook Pro M1 maxand also:After Effects version 24.0.1macOS 14.0Intel macPro 2019  

I didn't even do any additional work on said files, AE works perfectly with my other (larger in size) projects. I tried everything from copying to renaming to importing to new projects, I disabled all fonts.The projects opens and some compositions open up (while on caps lock) but other comps just crash the whole thing. This is months of work so I need a fix hahaha. Sent crash reports with email ID, please help X(

Dear Adobe-Team, I switched to a new Mac Studio (Apple M2 Ultra, Sonoma 14.4.1 - all updates installed as of today, 7.Apr 2024) and am using Adobe 2024 Media Encoder and After Effetcs (all updates installed as of today, 7.Apr 2024). A file I need for work and which I created on my old Mac Book Pro (2,4 GHz 8-Core Intel Core i9, Monterey 12.6.6) can not be rendered. I reduced the problem to one effect: the write-on effect. I deleted everthing else from the file (its attached) so you can see the isolated problem - I called the Komp "Does NOT work". The file is still rendering on my old Mac and on a Windows Computer (I borrowed one for testing) but stops the rendering on my new Mac Studio (and also on the new Mac Home with an M2 chip from a friend who tested it for me). I made a new Komp on the new Mac Studio and replicated the layer - Komp "Works" - this renders sometimes and sometimes not (once it stopped working when I activated "write on transparency" but then after the

In both Photoshop and Illustrator apps, trackpad gestures function as follows: Pinch in/out with two fingers → Zoom in/outTwo-finger swipe → Pan tool According to this Adobe's tutorial video (https://youtu.be/Twp181u24Bc?t=102), the same gestures should work in After Effects as well. However, for some reason, when swiping (moving) with two fingers on a trackpad, the canvas is zooming in/out instead of panning. So, both gestures result in zooming." I'm using v24.0.2.

When I precompose a text layer,I found that although the outPoint time displayed in the precomp seems correct,the actual outPoint  time obtained is incorrect,resulting in issues with the outPoint expression,requiring a readjustment of the outPoint to be correct.After Effects 2024 24.3

this happens with all my keyframes. when i easy ease them and then try, as soon as i move it the handle just snaps right back to where it was. i literally can not use the value graphs at all! video: example of my issuescreenshot: how it affects my speed graph

Generative fill extreemly slow. Like taking upwards of 5 minutes to generate 1 frame. 1 was 4kslog3 footage the other was 4k hlg footage from two different devices so format isnt the problem. I normally shoot/edit 4k footage and thats buttery smooth I have no problems. What seems to be the issue?

After converting the .r3d material using the OCIO display conversion effect in the OCIO environment, I could not restore it even if I applied the same inverse conversion effect. The dark parts are a little different. This symptom has been confirmed in 2024 and 2023. Am I doing it wrong?MacOS 13.6.6

I wasn't sure where to post this as this is just happening generally across most Adobe software, it's particularly bad in After Effects though. Every time I go to name a file it won't let me, it keeps highlighting a word and kind of greying it out (not sure how else to explain this), to the point where I can't click in the search bar to rename the file at all. It feels like there's a lot of bugs with Adobe right now along with the dynamic linking also not working. These things are really slowing down my work process, making me late for deadlines and making me reconsider paying so much for this software. I appreciate that many have told me the dynamic linking bug is being sorted out but it's been going on for such a long time now and the work arounds become so complex. 

I need color science help! On the right, you see the AE preview. On the left is the rendered video. I am working with a linear ".exr" sequence in Agx transform from Blender. Conversion in AE happens with the OpenColorIO plugin. The problem is that the final video rendered from AE has ugly bright shadows, which is different from the AE preview. I want it to look like what I see in AE. Final render happens through Adobe Media Encoder to ".mp4 " Maybe it doesn't even relate to the Agx conversion, because when I input a regular .jpg with normal color transform, and I disable the OCIO conversion effects, the output also has the brighter shadows

Rotobrush worked fine until recently, and then it is not clear why it started to close after effect without any error, it ran in safe mode and without plug-ins, without result 

AfterEffects 2023（23.6.2） と2024（24.2.1）でREDの素材を使うとフリッカーが出ます。しかし、PremiereProやDavinci で確認してもフリッカーは確認できませんでした。AfterEffectsでしか出ない症状でした。MacOS 13.6.6

I can just say that you guys suck. I am ALWAYS losing hours finding a solution to get around bugs. And people pay for this crap I can just yelling at you since this stuff is always graphic driver related.

Dear Adobe Team,I hope this message finds you well.I am writing to highlight a critical issue we've encountered regarding the compatibility of certain Adobe Creative Suite applications with the macOS File Provider API, particularly but possibly not exclusively limited to when integrated with Google Drive. Following thorough investigation, we have identified a significant obstacle that we want to bring to your attention. The issue stems from the continuous background scanning and indexing operations initiated by these applications upon access to Google Drive, resulting in the hydration of file provider stub files. Specifically, Adobe After Effects, Adobe Premiere, and Media Encoder are experiencing notable performance and functionality issues when accessing files stored on Google Drive via the new macOS File Provider API. This activity not only disrupts our deployment workflow but also poses a significant hindrance to regular Google Drive operations.Despite our internal efforts to

Link is broken for mxf files pre-imported to the project.An error message occurs when importing a new mxf file, saying it is not supported.This is a recurring error; it already happened with the update to version 23.2.The same file will be read normally AfterEffect 24.2, the previous version update of AfterEffect.All Users in my company are experiencing the same issue.

Whenever I open a project with the Keylight effect it appears a sign warning that the effect is missed-.Can i install it manually? i didnt find it.Help! 

I'm using a Mac Studio M2 Ultra with 128GB RAM, and working on After Effects has become extremely challenging. The preview bar consistently freezes, rendering only a portion of the animation, and loops without completing the preview rendering process. Tasks that should be completed in a day are now taking longer. I've already taken steps like cleaning the cache and managing memory, but I'm unsure of what else to try. Any assistance would be greatly appreciate.

hi after effect is using too much ram for no reason and I can only playback about 2 seconds.here is the process:1-impoted one 4k video2-tracked in mocha ae3- duplicate layer and mask one3- applied a stroke to the track data I used two versions:23.6.2beta 24.2 Im using macbook pro m3 pro 18 gigs of ram. tried using proxies and the other methods, they doesn't work, so I'm using my windows laptop core i5, 24 gigs ram 3050 to rxt I don't have any ram issues it works but it is just slower. it esspecialy happens when i apply a stroke to masked track data and keframe the stroke