Bug Reports

I got an error called "the importer reported a generic error" from premiere, that only transfers few clips to after effects,I want to edit a sequence of like 10 seconds? into after effects. The clips doesn't have any effects or so.Aspects: Ryzen 9 3900x, rtx2070 super gigabyte 8 gb, 64 ram 

Hey all -- I can't seem to run after fx because I keep getting this error. I just bought a new $4000 PC so it should be able to run it easily, but I can't seem to get around this or find any help on it... any ideas? I'm gonna have a meltdown LMAO After Effects Warning: Unknown ExceptionError report for "AfterFX.exe"  

Today I tried to open the "hands on tutorials" and adobe after effects (AE) crashed. It didn't crash for keyframe animation, but it did crash for the visual effects one. And I'm on the screen that initially loads when opening AE. It definitely isn't due to my computer being too slow. I initially thought it was due to some cache problem since I did get a space warning, but I cleared cache and changed location. After testing again, keyframe still loads, but VFX doesn't. 

I recently updated to v23.3 and opened the app to this error "Sorry, an error occurred" message. I have no indication of what has happened. I've reverted back to previous versions and still the same error. Uninstalling, restarting my computer and logging out of CC has no effect on this issue. I've removed all third party plugins to see if that helped and nothing. Any feedback or help would be appreciated

When I isntall trapcode 16 or lower in after effect 2023 it works great, but new version of trapcode such as "red giant trapcode 2023" gives me this error "could not find main entry point for particular.aex 48::72"I have been tring solutions such as update Opencl.dll etc "did not work with me Any idea ?cheersSincerely Hüseyin DurakKibrit Creative SolutionsCloud Render Farm

Every time I try to export a video without first clicking on the blue text to specify output, I get the "the directory specified by the output module" message. Several versions ago I had it nicely set up so all renders would export to a particular folder. After a version upgrade I started to get this message. Is it at all possible to set a default output directory now?

I've been wrestling with this problem for a long while now. I've searched for solutions but nothing that that seems to describe what I'm experiencing. Basically my stage will stop updating. It will show the cached frame but if I manipulate any layer it doesn't update and if I scrub the timeline it goes black. I usually have to restart AE in order to fix it although sometimes it will resolve on its own. Any one have any idea wth is going on? Specs: MPB '19 running Ventura 13.2.1 and AE 23.2.1 (Build 3)

Im trying to use multiple plugins which i always used before, but the fx do not show on the layers.magic bullet looks/ae23amd rx590 i7479012gb ram

Ich arbeite an einem Mac und nutze After Effects (23.2.1). Gelegentlich erstelle ich Templates, die von meinen KollegInnen in Premiere Pro (23.2.0) auf einem Windows-Computer genutzt werden, auf denen kein After Effects installiert ist. Seit einigen Monaten beobachte ich schon das Problem, dass gewisse Funktionen der Templates auf meinem Mac bei Premiere Pro (23.2.0) funktionieren, auf den Windows-Computern der KollegInnen jedoch nicht. Mittlerweile ist klar: Es handelt sich ausschließlich um Befehle, die über das Dropdown-Menü gesteuert werden. Wird z.B. die Deckkraft zweier Ebenen mit der Dropdown-Menüsteuerung über folgende Expression verknüpft if (thisComp.layer("Einstellungsebene").effect("Effekt")("Menü")==1) {t=100;} else {t=0;} t;bzw.if (thisComp.layer("Einstellungsebene").effect("Effekt")("Menü")==2) {t=100;} else {t=0;} t; sind beide(!) Ebenen in Premiere Pro (Windows) sichtbar, vollkommen egal, welche Nummer des Dropdown-Menüs man im Template au

Issue: RGBA *.mov rendered motion blur including compositon bg color.Versions: AE 23.2.1, MacOS 12.3.1Steps to reproduce: Make an animatin in a precomp. Place precomp in main comp. Activate "motion blur" for precomp layer. Render "logo reveal.mov" RGBA . AE main comp had a green background color, so i can see the animation. Imported "logo reveal.mov" in PR. Animation has green gradient around the blury edges. I expeced it to be blurred from solid color to transparent, not including any color from AE comp bg.^ Logo reveal comp AE ^ Logo reveal.mov (RGBA) in PR

I like to pop out my timeline in AFX, to have it side by side with my comp viewer as i have an ultrawide monitor.  I normally just draw this window out to be roughly half of the screen.This is great asd i can use the ~ key to expand and solo either my comp viewer, and/or my layers, and it's brilliant.The undocked panel that After Effects creates though, doesn't work with the PowerToys FancyZones feature.  When i'm using Windows Powertoys to snap the main AFX window to half of the screen, it works fine.  However, the other UI window with the timeline cannot be snapped.  At first I thought this was an issue with PowerToy's FancyZones, but it was updated to allow 'child window snapping'.  This works really well with Cinema4D for example, where I can snap the picture viewer into a zone that is separate from the main program.Seems like a bug with AFX?

recently switches from 1050ti to a rx590, and none of my plugins are working i re intalled and uninstalled, uninstalled ae and re installed, nothing is working,

The Guide Layers set to ON are rendered to the output when doing Composition>Same frame as.Never happened to me before.I'm using the new ACES workflow.The layers aren't rendered when doing a regular image sequence render.Thank you for your help! 

Hi! I defined the Displacement Drop Down from the Turbulent Displace Effect as an Essential Graphics Parameter. When I change the the Drop Down setting from let's say 'Turbulent' to 'Bulge' two warnings always pop up. It's still fully functional but the warnings are kinda annoying.  I'm in the latest AE Version 2023 and Windows 10 Pro. Could you please have a look at it? Thanks in advance Michael      

Hi,I just started to learn Animate and After Effects.When I import a Animate file in After Effects, it is changed. What am I doing wrong?Thank you for your help.

I've struggling a lot lately with this package, and it's becoming very frustrating how many bugs and glitches this software has, to be a standart industry, this time, is happening this the comp simply choose not to show anything, does anybody knows what's happening here?thankyou.And please adobe fix your mess¡¡

I have script that renders video that started by windows scheduler"C:\Program Files\Adobe\Adobe After Effects 2023\Support Files\AfterFX.com" -noui -r "C:\after_effects\launcher.jsx"If i'll start script manually or [Run only when user is logged in] it processes correctly. Steps to reproduce:1. Make temlate with custom downloaded font and save it somewhere2. Make script: app.project.renderQueue.render();3. Add it to scheduler (as on screenshow below)4. Run it

AE bug. Not a single frame from the composition is loaded. In other projects everything is loaded normally.

Hello, Has anyone had this issue where in after effects, when upading if you set the project to one color space, and then open the file later it will swith the color space back to the deault settings? It is drivng me crazy.  Mac OS Ventura 13.2.1AE 2023

Using after effects to add graphics to a premiere project. When I make any change to the timeliine in premiere, I lose the audio from the sequence in after effects. Only solution so far is to quit after effects every time and restart it... Way too time consuming.

Using a non round (Fit) number slows AE down and causes lag in ram previewed frames. The weird part is usually it gets worse when it gets replayed. Example below here is 100% scalehttps://i.gyazo.com/cc271c2d34db830a9002261e702c42e9.mp4 Example below here is set to fit and is 132% scalehttps://i.gyazo.com/6bb216e313426c00f321a8bf0a8d9c79.mp4 As you can see the performance tanks when you have it set to fit. Even when its ram previewed. Ventura 13.2Using an M1 MAX 64gb of ram  Ae 23.2.1 build 3

hiI'm sorry if my English is not very good and it's hard to understand, but I would appreciate your help.When I render in 1024X564 resolution, the colors are bright.So it's troublesome to colorize directly with levels.Does anyone know why this happens and how to fix it? The right side is the original color. 

I'm able to repeat this: two layers of cineon/DPX sequences, layer underneath is displayed while top layer doesn't begin for several frames. Select top layer, hit open bracket ([) to bring top layers' start point back to current frame. We see the outline and center point display, but the image pixels are still from the lower layer, which should now be hidden by the top. Touch nothing, and this will remain for a good long while. Tap Caps Lock twice, and the display is refreshed. Move the mouse/trackpad, and the display is refreshed. But if you brought the top layer back in order to A/B something, you'll need to incorporate a second step to get that displayed. "[" alone won't do it. Mac OS 12.6.3, AE 23.2.1

Issue: Keyframes get stuck and can't be moved on stretched composition layers with protected regionsAdobe After Effects version number: 23.2.1 & 23.1.0Operating system: Windows 10 Pro (Version 10.0.19044)Steps to reproduce: Make a comp with animated text layers and put a protected region on the animation. Place this comp into another comp and stretch it to make it shorter. Animate the scale property on that composition layer and try to move the keyframes afterwards.Expected result: Keyframes should move to another position in time.Actual result: The Keyframes get stuck and can't be moved (sometimes not immediately). Try to ease them causes the error 27 :: 15 "attempt to get an item address from a position outside of list length".

when I play animation Composition footage(ai  files) preview flick(footage is not showing in between(or fotage is cutting in between) no shy layer (shy opt. is off)