Bug Reports

LrC Version 11.3 Os Windows 10 21H2 Problem: Panoramas shot on iPhone 13pro and imported in Lightroom Classic in heic-Format. When opened in the develop-module,  the colors are changing completely without touching any button. This also happens when a heic-pano is exported to jpg from the library-module right after import. The attached picture shows the original and the exported jpg.

When saving a file that was originally a JPG to a DNG file, the camera maker notes are written incorrectly and have become corrupted. Together with Phil Harvey (author of exiftool) I analysed the issue and we found that the makernotes are copied from an area in the original file that is off by 12 bytes; the maker note data is prefixed with 12 bytes (from other metadata tags) and the final 12 bytes are missing. This is problematic as my workflow uses information from the makernotes…   The problem has been around for a while and is still present in the latest verion of camera raw (14.3).   If you need, I can provide example files.   Hope you can fix this soon,Hayo Baan

Starting with ACR version 13, zooming while using Option + Scroll Wheel doesn't work when using the Adjustment Brush (k) and Spot Removal (b) tools. The scroll wheel adjusts the brush size *regardless* of whether the Option key is pressed or not. This is NOT the case when other tools are in use, and was not the case with version 12. Option + Scroll Wheel works to zoom with all other tools except the Adjustment Brush (k) and Spot Removal (b) tools.   As far as I can tell, this is a BUG that persists since version 12.   This is inconsistent with every other Adobe product, including Photoshop, Illustrator, etc. Zooming using Option key + Scroll Wheel and panning with the space bar behavior is consistent across all Adobe platforms, but for some reason stopped with ACR version 13.   Thus, the only reason is it must be a bug.   Please FIX it!

Hi, I'm using the Camera Raw 2022 (ver. 14.1), and when I work with the mask feature, it crashes. I ended up saving the image to DNG every single step. Also, sometimes it doesn't let me use the visible/invisible toggle key for a mask, and if you insist it will crash. Imac 27" i5 2019 8 gb RAM    

A client of mine had reported this earlier and I thought it couldn't be possible, but just tested it across machines and it is easily replicable. Working with high resolution images in Camera Raw, the adjusment brush lags several seconds behind when using external mice, switching to the trackpad on the same operation (without closing the file or removing the mouse) works smoothly. I'm guessing it has to do with the polling rate and spacing that is normally adjustable in Photoshop.   Macbook Pro 14" M1 Max (10 core) 16 GB Ram Camera Raw 14.2

Hi there,   I just tried out the enhance and super resolution feature on an HDR image and was really impressed, until I found these strange artifacts that can be seen everywhere.   I combined 3 images into an HDR image in Lightroom, then edited the photo in Lightroom and exported it as a DNG raw file to then open in ACR and enhance. I also tried stripping the image of the edits and enhance the original combined HDR, but it still presented those artifacts and lines.   Can anyone help me with this?   Thank and best regards, Max

I edit about 30 images per day by selecting the below command, within Lightroom Classic (recently updated): PHOTO > EDIT IN > OPEN AS LAYERS IN PHOTOSHOP (also recently updated) But after the most recent update of PS and LrC I have reliability lost this ability.  If I select 5 images in LrC and try to do the above, only about 1-2 images appear in my layered PS file as a layer, then a blank "LOAD LAYERS" layer appears (see attached) and one more image will open in a separate PS file and not a part of the layered file - then the import quits. After I am done editing the layered file and when I save it - it will automatically save and load the modified layered file in LrC - which it does not do anymore. I was able to get it to work properly  couple times, but it always ends up giving me this problem about 80% of the time. Obviously the only work around is for me to copy and past each layer individually and then manually save the file and impor

Adobe Photoshop Lightroom Classic 11.1 Build 202112022200-7fd1f998  Camera Raw 14.1   ISSUE: An unknown combination of adjustments 'breaks' the new mask / brush mask tool, causing LR classic to make the brush size 'maximum size' regardless of what the brush settings are actually set to.  Steps to reproduce the bug:  1) Open a RAW file - In my case, raw from a Nikon D600 (Full exif on request)  (1a / OPTIONAL: Confirm the mask/brush tool is working as expected) 2) Apply the preset (made by me) "Frosty Caravan" (preset attached) 3) Attempt to use the brush tool. If the issue has been replicated you will notice it that regardless of whatever brush size, feather, strength you select, the brush will act as if all sliders have been set to max - size, feather, flow, etc - all act as if set to max, despite this change not being inputted to or reflected by the sliders.   Picture attached of a single click using the mask/brush tool - note the settings to the right,

I'm using LrC 11.1 on a Windows 10 system with Canon 8-15mm F4 Fisheye USM lens and Canon EOS 5D MKII camera. When processing a CR2 file with Photo> Enhance> Super Resolution the resulting DNG file has a circular negative vigenette applied. I tried with GPU both enabled and disabled with the same results. Camera Raw 14.1 produces a DNG file with the same circular negative vigenette as shown below. If the file is exported to a TIFF file it does not exhibit the vignetting when applying Enhance Super Resoltution. It only happens with raw CR2 files.  

Again, again, again and again, this is insufferable, I have already lost count of the times that Camera Raw closes unexpectedly with edited photos and I lose everything, I am sick of losing my job because said program closes without warning , This happens since the last update of CAMERA RAW 14.0.0.950 and Photoshop 23.0.0, I have been working in the same way for 15 years and this has never happened, it closes without warning, suddenly, according to what they say happens to More users and they assure me that they are working on it and that in future updates it will be fixed, incredible in "future updates" from which I deduce that I will have to continue predicting my work and my patience while waiting for several months or more, this does not It's serious Adobe gentlemen. My computer is iMac 27 Retina 5K with masOS Big Sur 11.5.2 with a 4.2 processor - Intel core i7 of 4 cores with 48gb ram and graphics a Radeon Pro 580 8GB  

i installed the latest version of Lightroom that was release last week i believe,  When i try to import or export some jpg files the program hangs.  you can wait for hours and it will not complete.  Is anyone else seeing this  I have do this test on three windows computers.  Has anyone seen this problem?   I am running Windows 10 on two machines and Windows 11 on the other.    

I used third-party brush presets in Camera Raw, and in the new upgrade the narrow dialog box that comes up to select them is TOO narrow -- it cuts off the names. So, for example, for five presets for brightness brushes from Matt K, all with different names, all I see for them is "MK -DodgeBurn Bright..." - the identifiers for the different styles are not visible. This is the case even if expanding Camera Raw to full screen. The box remains narrow. The only fix, it would appear, is to rename all my presets to fit in the available skinny space, which is ridiculous. I'll get used to the overall changes, but please - FIX THIS. Wasn't an issue before the upgrade.

A few months ago I updated all of my adobe apps. They collectivley stopped working, crashing as soon as I launched them. So I went back to the previous version, and they all worked just fine. Photoshop though had a few bars that were transparent, but I was fine with it. I decided to ask a tech guy if he could fix that and he did. Everything went smoothly until two days ago - everytime I try to work on a picture the app crashes. I removed it and re-installed it, making sure it was the version that is supported in the long term. I also tried the suggested procedure when the app crashed, looking for bad fonts, checking whether it was a GPU problem or a plug-in issue but nothing seems to work. What can be causing this issue?

The update introduced, and set as default, a version 2 lens correction profile for the Canon RF24-240 lens which causes the Raw image to display incorrectly by showing an area outside that of the matching camera Jpeg which is  blurred and distorted (I have only found this for images shot at zooms of 38mm upwards).  This region can of course be cropped out as it is not part of the intended image.  Reversion to the previous profile removes the problem.

This TIF file downloadable from this link below was saved with Photoshop 23.0.1.  We cannot open it back into Photoshop 23.0.1 unless we set the Camera Raw Preferences to "Disable TIF Support" under File Handling.  https://skyfile.sharefile.com/d-scfe838c840c74f6a8dc217cd163a2630

See this screenshot: http://i.imgur.com/Wia6xSn.jpgIt's a 400% close-up of an .orf raw file. Note the indicated area (and elsewhere) where 2x2 pixels are nearly the same colour and produce blocking artifacts. Lightroom version is 6.6, image was only imported with no additional adjustments.Edit: Capture One and Olympus Viewer don't have the same problem. Here's a screenshot from Olympus Viewer: http://i.imgur.com/n3QXKJl.png

I'm working on digitizing film on a copystand with the camera aimed down, so the photos tend to be rotated every which way. With the new ACR update today, it appears to be keeping my my edits but will not keep the rotation change. I've even tried rotating in Bridge but it doesn't keep the rotation once I open in ACR. Anyone else have this problem?   ACR is version 14.0.0.950 Bridge is version 11.1.1.185 Windows 10 Enterprise version 21H1

  the first image is not in full screen mode. the second image is in full screen mode.   photoshop CC has been running fine for me for a long time. ever since this new most recent update, the camera raw filter window has been larger than my computer screen. at first, it was super wide. i hovered my mouse over the edge of the window and i brought it in as far as it will go. i tried using the full screen option, but half of the histogram is cut off. the smallest available size for that camera raw window is still too big. is there a way to make it fit on my screen like it did last week and before?     running windows 10 by the way.

When using the select subject in the mask on this image it is not completely selecting the two main subjects. on both the head is missing. one arm is missing. and the shoes on subject two are also missing.I think this function could have some improvements also alter edit afterwards would be nice.  

Hi everyone,   Just wondering if anyone can help me with this bug.  1. Using lightroom classic, or Adobe Camera Raw in Photoshop CS6 or Photoshop CC 2021 2. Windows 10 3. Slide the "shadows" slider in parametric curve and observe shadows and histogram 4. Expected result - from left to right shadows get pushed uniformly into the blacks. Actual result - at certain points shadows abruptly reform, unnaturally losing detail, as seen here:   https://youtu.be/QrYbNXMl4LQ   This makes it very difficult/sometimes impossible to adjust blacks properly.  I've already tried every combination of "use GPU for..." in camera raw preferences and fully updated each app.    Thanks for any help!      

Canon R5 RAW images are underexposed by 1.5 to 2 stops when imported into Lightroom. 

Both Photoshop and Lightroom Classic seem to have difficulties handling the RAW image (.CR3) files from my Canon EOS R5 with RS 24-240 f4-6.3 IS USM lens, primarily when I am using that lens at 24mm focal length.  Both the Adobe apps show significant distortion in the images and still have quite noticeable distortion even after using optical correction using Adobe's lens profiles.  I have my camera set up to produce both the RAW (.CR3) files as well as .jpg versions.  The Canon .jpg files do not show any of the distortion that I see in both Lightroom and Photoshop.  When viewing the RAW (.CR3) files in Canon's Digital Photo Professional they also do not have the distortion seen in Lightroom and Photoshop.   I could provide copies of a sample RAW file along with .jpg files from the camera and generated from Photoshop both with and without the optical lens correction if you would like to see what I am talking about.   Thanks

Since updating to ACR 13.3 if I have multiple dng files open and I am pressing Shift a window pops up with "Analyzing image" very briefly and all basic setting names change to Auto. The problem is that I use shift to select multiple files in the filmstrip, but the window that pops up stops me from doing that in my normal workflow if I don't do it extra slow. I reverted back to 13.1 and the shift key behaves normally again, no interruptions.   Windows 10 with Bridge 11.0.2

I updated to Lightroom 10.3 (from LR9.4), and when I did so the colors in my images changed and have taken on a green/yellow cast. The image on the left was exported from LR10 and the image on the right from LR9. Absolutely nothing changed in any of the settings. All of the images in my LR10 catalog now have a similar green/yellow tint. Has anyone experienced this and is there something I can do to fix it?  

Hello,   I recently identified a problem where let's say I have 10.000 images in queue for export it does the job fine but sometimes it fails to recognise my drive for a second.   Now the failure isn't the problem but what is the problem is that Ik keeps going and just skips the files. and then starts again when it has regained access.   It would be really great that if the files can't be found it would either pause or keep trying until it regained access because I end up losing files in batches of 100.000 which are sequences and identififying where something went wrong is a real pain in the asss.