Bug Reports

I cannot change background after software update version 23.0

I updated Character Animator from 22.4 to 22.5 this morning and suddenly my dragger handles for wrists and heels have stopped working and only non-labeled general draggers seem to work. Meaning I have to have one handle labeled wrist and a separate handle designated draggable on the same area. The extra handles - and having to update previously working puppets - is getting very annoying.

Attempted using two different PC's and installations of the software with the same result. Was able to paste the data to a text document so it is there. Character Animator won't accept it. This is a bug. Please fix it.

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This isn't an idea. I'm doing the tutorial (auditions), I have 0 contro over the red monster or the doctor looking guy so far. My camera is on and I am on the top right screen but nothing I do including talking syncs with the character in the tutrial

When I press the home button CA closes. I reinstalled the program and still happens

When I create a new character style in characterizer, or attempt to edit an existing one, the brush does not work. Trying to change what is hair, face, etc.. does not function.

Ever since 2020 came out each time I reopen Character Animator all of my Arm movements are completely off. I can post a video for a better example. but the arms get turned around and down. almost like everything was flipped upon re-entry.

I noticed that I can edit visemes with a .psd import but not Illustrator artwork

This is a bug report. I'm working in Character Animator but cannot get my puppet into Photoshop to Edit even though I have the program open. I've followed instructions to use either control E or Edit Original in the Edit icon but nothing happening. Could you advise any further action.Many thanks,Victoria

Hi,I'm working in Character Animation and I cannot get into Photoshop with my puppet even though I have the program open,Can you help?Many thanks,Victoria

37447774_WhatsApp_Image_2019-04-23_at_12-27-51_PM.jpg

Bug Report - using left and right arrows no longer causes the Sticky character to walk since latest upgrade. It was working fine before upgrade, but as soon as I upgraded, it no longer works.

I am getting an error when I import the free puppet Tull. I have the latest version of Character animator but I am getting an error code.

after you open the project, " OpenGL invalid operation. "I get the error.

Bug report. My characters will not pin to the ground and I cannot find a solution, I've been stuck for days.

If I have a puppet rigged like OKSamurai's Yoga girl, and I want some draggers to be "hold in place" like the arms and feet, but I want the torso dragger to be "return to rest" then I would need a local Dragger Behavior for the independent leg layer.But when I do that, if Ground detection is enabled, then the heel/dragger moves fine, but the toe remains pinned to the ground.This works fine when there's only one global dragger behavior, but no matter where I put a second one, the toe information is lost.Nesting local dragger behaviors in the arm layers works fine though, it's just the ground detection info that isn't passed through the second dragger behavior.Is this fixable?Thanks!

I have back hair that is independent. Suddenly it started to stutter. I tried to re-rig the puppet and suddenly it started again. It looks like this: [https://community.adobe.com/legacyfs/online/1663494_Dangle%20Capture.gif]The stutter is only visible if I move my head slowly. If I hold my head still and then move it fast to another location and then hold still, the jitter is not noticeable.Win10 64, GTX1080Ti, Ryzen 7 1700[Community Post describing the issue](https://community.adobe.com/t5/character-animator/dangle-hair-jitters-stutters/td-p/10276831?page=1)

I have not been able to switch to pro mode in over a week! I have the entire adobe suite subscription! This is getting very disappointing!

I can't open projects. I just updated the new version and it does not allow me to start new projects

I tried CC last year and stopped using it when I started having webcam issues. A year later, I still have issues with it. I have a Logitech C922 and Blackmagic Capture Recorder. At first, I got the "Camera Busy" with NO other applications running. I tested it, I opened OBS and the C922 turned on no problem. I closed OBS, restarted, went to Device Manager disabled Blackmagic, restarted, opened CC and still the same issue "Camera Busy".Yes, I went to the 'Switch camera' option, yes I 'Default Camera' too, still same issue. I performed another test, closed CC opened Skype and the C922 turned on no problem. I closed Skype and gave up CC for another program.

Hi, I am experiencing a GL error when I try to run Character Animator and haven't managed to run it successfully yet. I have attached screenshots to give you more information

It would be great if this issue can be resolved soon, I can prep and record just fine, but when i try to re-rig the bones, it crashed before the skeleton loads up

I work with two screens and put my timeline on one, the rest on the other. When I switch to rig mode and switch back, the timeline has changed to a small spot inside the big grey window. When I change the width it comes back. I work with Windows 10.

On Mojave (10.14.3), the camera doesn't work: It is "Waiting for camera" forever. The green light next to the camera comes on, but CA stays waiting. I've tried all the ideas found in google searches:- I can't change to the next camera (there's only 1).- I have given permission to the camera, and even rebooted after.- The mic works fine. - The camera works in other apps, e.g. Chrome (which also has permission, I just didn't include that in the screenshot).Version2.0.1 (Build 😎