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Participating Frequently
July 2, 2024

P: Adding to/Creation of a new Target collection takes minutes unless Sync is paused

Hello everyone.

I've been using LR for a long time, previously on an intel based Windows 10 laptop. It was a bit slow, but usable.

Now I am using m1 macbookair, both MacOS and LR are up to date and the issue persists.

Since couple versions ago - LR is not usable for me. My collection is huge, has photos on several external hard drives, but i mostly use one, with most current shots. Since 3-6 months my LR is UNUSABLE. I push the B key to add image to target collection - nothing happens. I push it again - nothing happens. After couple minutes - some photos appear in the target collection, others don't, because i pushed the button more than once. It's very annoying. Sync activity goes back to some photos on random external hdd (not currently connected) form way back - i haven't done anything with those photos but there are sync errors for some reason, because why not?

Also - i create a collection - and it doesn't appear immediately.I create another one - after 20 minutes LR wakes up, that the collection I want to create has to have a unique name and boom, the firs one I created magically appears. Seriously - my impression is that this has something to do with syncing - as I sync some collections to cloud to be ableto do some additional culling on my mobile while on the go.

I cannot work like this and instead of having a pleasant experience with culling photos - I am very annoyed and I am unable to work like that. What can i do to make it work smooth again?

返信数 28

Known Participant
September 23, 2024

Same issues for me. Catalog with 500k images, 400k synchronized. All was working fine before sync mechanism changed (on another platform?) and the conversion on my catalog. I think issues are related to the structure of the catalog (bug in the database?) . it work with a new catalog but i need several days/weeks to import old one. And I lost too much information with sync. collections . This is a nightmare ..

Known Participant
September 22, 2024

My RAM usage is "kind of" withing normal - 11-12Gb after several hours syncing

Da, Moroshka!
Participating Frequently
September 22, 2024
I turned my syncing on the other day - after the sync finished, I was maxed
out on ram with 32 Gb... :-(. Once I turned sync off and restarted Lr, it
was fine.

-- Dave

Photography
www.dabourphoto.com
Participating Frequently
September 21, 2024

Same here, Lightroom Classic is still unusable. 

 

However, right now I've noticed that as soon as the synchronization starts, RAM fills slowly up.

With sync deactivated Lightroom uses between 2GB and 5GB of the 32GB RAM of my Mac and works as intended.

When I start the synchronization Lightroom tries to reserve more and more memory. 

After an hour it still has not uploaded any photos, but tries to use 85GB RAM....which just does not work.

Lightroom Classic becomes unusable at this point.

 

Strangely enough, this continues even if I pause sync again.

 

Known Participant
September 21, 2024

The bug is still rampant and makes my Lightroom impossible to use, as of 21 Septermber 2024! I have also noticed that if the sync queue is above 10 thousand images, the lags become atrocious! 

Da, Moroshka!
Known Participant
September 18, 2024

Hey Rikk,

Despite the fact that  you've now been forced to accept  that my thread which you worked so hard to dumb down and downgrade and silence is indeed indicative of an issue,  you are still continuing with your old tricks!

You merged it with the bug report which only deals with specific "Lag in new target collection creation"  and was filed September 15. My thread was much more broad and descriptive, it reflected the nature of the issue more fully, since it is not limited to only Collections, and it was initially posted in early July!

May I observe here that your Process Version update lag (which you were able to reproduce, halliluja!)  is just one of the dozen possible lags happening as a result of this bug. Similarly,  updating the Loop preview can lag (after editing in Develop module, switch back to Loop and the preview is not updated to reflect edits), the apply auto tone corrections command lags, export image lags, create new collection lags, add image to collection, apply AI masked presets, and several others. What is interesting, is the fact that other commands, like making edits with sliders, etc - all work fine.

So the lags are present only within a specific set of commands (that somehow got intertwined with the background sync processor thread which is only allowed a very limited CPU resource). Please update the title and issue descriptoin to reflect all the above,  if you are indeed interested in helping the community to fix the issue, and not only in exercising you moderation powers by locking, merging and editing titles in a way that makes it very hard to find the issue or understand its nature (senior management is now watching you, so tread carefully)!

 

Da, Moroshka!
Rikk Flohr_Photography
Community Manager
September 17, 2024

I was able to replicate this with the following instructions: 

  1. Select a PV2 Image
  2. Create a new Collection, make it sync, include the currently selected image, and set a target collection in the dialog
  3. Attempt to update the image to PV6
  4. The image does not update to PV6 until several minutes have passed or will update immediately if you pause syncing.

 

Rikk Flohr: Adobe Photography Org
Community Expert
September 15, 2024

Do you by any chance have sync and automatic xmp writes turned on. There are some reports of a bug that leads to extreme slowdowns if both of these are on even when doing simple stuff such as adding to a collection. Try turning off automatic xmp writes and pausing sync. 

wroublin作成者
Participating Frequently
September 16, 2024

I'm going trough thepreferences for a second time, but there's no automatic xmp writes setting. Where can i turn it off?

Community Expert
September 16, 2024

It's in catalog settings

Known Participant
August 15, 2024

Thas all started when they changed the sync mechanism (13.3 I think) , and has been living hell since then. I try to create new collection - have to wait 2 minutes for it to appear in the list. I hit B to add a picture to current target collection - have to wait 2 minutes for it to register in the collection. Apply Portrait effect (auto masking) - have to wait 2 minutes for it to appear. The bug is intermittent - sometimes all works fine (rare occasions) - and the AI masks themselve take only 1-2 sec to calculate on my M2 MaX Macbook Pro.  But when it lags, oh boy!  the lags and freezes are unbearable, they happen with many library operations, especially related to collections creations, adding pics to collections and enabling/disabling cloud sync for a given collection - that all makes Lightroom barely usable. 
the lags are all tied to the cloud sync operation - when there are images in the sync queue many operations lag unbearably, including quitting the app. 

 

P.S. whats with the "topics" that this forum suggest to select "to help users find my post" and selection is FROM THREE topics - macOS, Windows and SDK! WHere are other topics???

 

Da, Moroshka!
johnrellis
Legend
August 15, 2024

@DaMoroshka!and @MatthewDoudt, to narrow down the issue and find a fix and/or file an actionable bug report:

 

1. Ensure you're on the most recent version released two days ago. Do Help > System Info, and if it says LR 13.4 or earlier, do Help > Updates to install 13.5, which fixes some serious bugs with syncing.

 

2. If that doesn't help, then pause syncing. Do operations with collections now work reasonably fast?

 

3. If that doesn't help, try deleting the Helper.lrdata folder:

a) Do Catalog Settings > General > Show to open Finder / File Explorer on the current catalog folder.
b) Exit LR.
c) In that folder, delete the folder "<catalog> Helper.lrdata".
d) Restart LR, and it will rebuild the folder.

The Helper.lrdata folder caches information about metadata, keywords, folders, collections, and other things to speed the performance of LR and it can sometimes get corrupted. In recent versions, LR has used it more heavily to improve the speed of displaying metadata, folders, and collections, and there have been a fair number of bugs with it.

 

4. If that doesn't help, do the LR menu command Help > System Info and copy/paste the entire contents here so we can see exactly which versions of hardware and software LR thinks you're running and important LR options that are set.

 

* * *

To help others, please update us on what does and doesn't help.

AxelMatt
Community Expert
Community Expert
August 16, 2024

Starting with 13.3 (I think, if thats when they changed the sync engine) I'm having nothing but trouble with my Lightroom on the same Mac, same catalogue that used to work just fine is now super laggy with countless issues - I want to create a collection, have to wait MINUTES before it appears in the list, I want to add pic to collection - same lag, I add AI masking like auto-Portrait preset - when it works its 1-2 seconds and done, but again - sometimes it just won't start and lags FOR MINUTES. 

Now with 13.5 the issues got worse - My import has become so laggy that I have to wait 5 minutes before the import progress bar appears and new images start to show in the grid. 

I have tried deleting the "catalog name"Helper file to no avail. 

WE NEED A FIX, ADOBE!

 

Below is my system info.

Lightroom Classic version: 13.5 [ 202408062022-6258095b ]
License: Creative Cloud
Language setting: en-ID
Operating system: Mac OS 14
Version: 14.5.0 [23F79]
Application architecture: arm64
Logical processor count: 12
Processor speed: NA
SqLite Version: 3.36.0
Power Source: Plugged In, 69%
Built-in memory: 65.536,0 MB
Dedicated GPU memory used by Lightroom: 825,8MB / 49.152,0MB (1%)
Real memory available to Lightroom: 65.536,0 MB
Real memory used by Lightroom: 10.178,3 MB (15,5%)
Virtual memory used by Lightroom: 426.220,9 MB
Memory cache size: 977,5MB
Internal Camera Raw version: 16.5 [ 1953 ]
Maximum thread count used by Camera Raw: 5
Camera Raw SIMD optimization: SSE2
Camera Raw virtual memory: 253MB / 32767MB (0%)
Camera Raw real memory: 254MB / 65536MB (0%)

Cache1:
Final1- RAM:158,0MB, VRAM:0,0MB, DSC08110.ARW
NT- RAM:158,0MB, VRAM:0,0MB, Combined:158,0MB

Cache2:
m:977,5MB, n:169,8MB

U-main: 307,0MB

Standard Preview Size: 5120 pixels
Displays: 1) 3456x2234, 2) 5120x2880

Graphics Processor Info:
Metal: Apple M2 Max
Init State: GPU for Export supported by default
User Preference: Auto
Enable HDR in Library: OFF

Application folder: /Applications/Adobe Lightroom Classic
Library Path: /Users/sunlit/Pictures/LR6/LR6-May25_24.lrcat
Settings Folder: /Users/sunlit/Library/Application Support/Adobe/Lightroom

Installed Plugins:
1) AdobeStock
2) Aperture/iPhoto Importer Plug-in
3) DxO PhotoLab 7
4) DxO PhotoLab 7 Importer
5) Flickr
6) jf Preview Extraction
7) Nikon Tether Plugin

Config.lua flags:

 

 


First, try to reset the preferences of Lightroom Classic:

https://helpx.adobe.com/lightroom-classic/help/setting-preferences-lightroom.html

I'll recommended to backup your preferences before resetting the preferences: 

https://helpx.adobe.com/lightroom-classic/kb/preference-file-and-other-file-locations.html

 

Another try is to switch off the GPU support from the Lightroom preferences and check if that helps to fix the issue. Go to Lightroom > Preferences > Performance tab > Uncheck "Use Graphics Processor" > Restart Lightroom.

https://helpx.adobe.com/lightroom-classic/kb/troubleshoot-gpu.html

 

Is your system up-to-date? Do you have installed all recent updates and patches for the operating system and the device drivers, especially the graphic driver. If you have a NVidia graphic card installed, make sure that you are using the recent Studio version of the driver, not the Game Ready version.

 

Try to create a new catalog and import some pictures. Then check.

I've have some performance issue on a Windows machine in the past. The creation of a new catalog had solved them. 

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 6 - Topaz Photo AI