Skip to main content
Inspiring
Oct 11, 2019 1:52 PM UTC
Released

P: Fails to import photos and stalls out on macOS 10.15 Catalina

When attempting to import photos from my Nikon D850, Lightroom Classic states it is importing photos but status bar is not progressing and no photos are being imported. Restarted system and program along with camera and still has issue. This is all been occurring with macOS Catalina 10.15.

This topic is closed to new replies. Start a new post to keep the conversation going.

82 replies

Inspiring
Oct 29, 2019 3:22 AM UTC
Onyx for Catalina is out: https://www.titanium-software.fr/en/onyx.html 
Translate
GoldingD
Legend
Oct 28, 2019 5:00 PM UTC
Actually, bitch at Apple.

Now, perhaps a solution. On your MAC bring up the System Preferences. Select the Security an Privacy icon. Select the Privacy tab. Scroll down to Files and Folders. Make sure Adobe Lightroom Classic and while you are at it a Photoshop have full rights.


Translate
Antonio Leitao-Marques
Participating Frequently
Oct 28, 2019 12:32 PM UTC
I agree totally. It's very important that Adobe or Apple, solve this problem as soon as possible.
Translate
guero_gordo
Participating Frequently
Oct 28, 2019 7:49 AM UTC
to clarify, multiple error messages, one of which is directly useful, and none of which are returned until I manually stop the hung/stillborn import process
Translate
Participant
Oct 28, 2019 7:27 AM UTC
OK. reading again your email, I found workaround.
Instead of importing pics from my camera, I imported them from SD reader, and proceeded as you suggested. It finally worked.
Nice bug 🙂
Hope Adobe (or Apple ?) will fix it soon
Thx
Laurent
Translate
guero_gordo
Participating Frequently
Oct 26, 2019 7:19 PM UTC
Another one failed due to lack of disk space, but it just hung and only returned an error message after I stopped the import. The general problem seems to be that import does not detect a failure. Error messages could be clearer as well.
Translate
GoldingD
Legend
Oct 26, 2019 6:45 PM UTC
Inspect/replace card reader?
Translate
Inspiring
Oct 26, 2019 6:03 PM UTC
I'm having same issue with imports from SD cards to new iMac - files don't complete - shows exclamation mark and error. Thought it was a corrupted card, but works fine on older MacBook Pro running an older version of LR CC. Both computers have been upgraded to Catalina (bad decision) but laptop is working, and the iMac is not.
Translate
guero_gordo
Participating Frequently
Oct 26, 2019 8:21 AM UTC
I had the same issue, import never starts, error messages about a few things, but one was that the destination folder was not writable. My issue was that the import presets had changed on upgrade from LR5, and it had indeed defaulted to the wrong folder. Trivial to fix, but egregious error handling.
Translate
Inspiring
Oct 25, 2019 11:09 PM UTC
Jean you should blame your IT guys for upgrading you too soon, not Adobe (not this time!)
Translate