Bug Reports

Hi, Is there a reason why my mobile pictures are exported with the geotag while video aren't? It's kinda frustrating, I don't want to lose gps data for a color grading.. 

Hi, the translation of "vibrancex patameter in Lightroom mobile to Ukrainian is not correct (in a context of this app) and informative . It was translated as коливання. Should be something like соковитість.

Hello! My LR Android Mobile App Version 8.1.0 has been crashing since early yesterday (12-17-22) afternoon. I have done everything on my end to try and fix this issue. I've signed out and signed back in, uninstalled and reinstalled, clear cache, restarted my phone, etc. Nothing seems to work. It is not sinking my photos to my computer. Each time I try and open the App it opens for three seconds before it crashes and kicks me out. Any other suggestions on how to fix this issue? I pay monthly to use this App and how I edit pictures for my clients. This is already effecting how soon I return my pictures to my clients. I don't want to pay for a service that doesn't allow me to use it. Thanks for any help!

Since one of the recents releases, a very serious bug is happening. I synchroninze two Lightroom Desktop CC and two Lightoom Mobile instances and I alaways have been  confronted with synchronization problems, and give or take, scratching the install on one of my macs eventually resolved the problem (at the expenses of countless hours spent on this).   Now, I much more worrysome problem occurs (very frequently) : when I try to edit a photo on my main Mac, LR CC tells me that editing parameters are missing and that I should open the app on the mac where the edits where made... which is precisely that Mac, which makes the alert totally meaningless. Therefore, as far as I can tell, all my edits are lost (and I have an exhibition next week). Please help, this is very very bad.   FYI, I also every month open Lightroom Classic and let synchronization terminate in order to have a backup (you know, as for cases like this). I've seen the "Known Issues" page and tried the solu

had about 13pics I was adjusting, and after 11 it froze and wouldn't paste to the rest. Also I had tried to do the same thing earlier with a larger amount and had problems as well, it got to about 80done and froze.   Love the update otherwise though!

Lr mobile: On my android phone and android tablet (kindle fire) when in landscape orientation - "Light" and "Curve" - the Blue curve is not visible. In portrait mode - the Blue curve is visible and selectable.

Buenas mi problema es que no puedo usar lightroom mobile en mi pc, tengo un aviso de que debo realizar la suscripcion, cosa que tengo. Al darle a renovar se me pone el aviso en verde de todo perfecto, pulso ok y vuelta a empezar no se me desbloquea para poder usarlo.

Vignette cannot be applied AFTER "Modern 3" profile is applied in Lightroom Mobile on Android. If vignette is applied beforehand it works fine but it cannot be changed after. I tried many other profiles, "Modern" and others, and didn't run into this. They worked fine. I use this one often and has been going on for awhile. I usually end up putting a radial filter on to bypass this issue.My current device, an LG G7 w/ Android 9. Also happened before upgrade when it still was Android 8. This also happens on my LG G Tab X 8.0 (LG-V521) tablet w/ Android 7.0.I have not tried this on a PC version of Lightroom CC or Lightroom Classic to see if the results were the same.

My images start off as PNG's with no background and once edited and exported out of Lightroom, they have white backgrounds added. Save transparency is selected and in the past, never had this issue. This is a bug

I have been using Lightroom since 2007. I have used the web-based version on both the Mac and PC when they were released and stopped using LR Classic a long time ago. My work flow includes photo uploads using PC, Mac and iPad and all full resolution images are kept in Adobe Cloud. Despite all the irritations one has come to expect from Adobe, the Desk Top version has served me well and I have produced 11 photo books on the Blurb platform. Two weeks ago I was working on my 12th book and Lightroom started to play up. Most photos I uploaded after 2018 seemed to have lost all the smart previews.  I have included a screen shot from my M1 mac mini.   1. LR proclaims all photos are synced and backed up. In the bottom right hand corner of the screen shot it says "pending". I could not access thousands of photos and produced the same error message.   2. I could however access and edit all the same photos on the iPad or on the web version of LR.   3. Giving all disk access et

So I've successfully done all the updates mentioned, and attempted my first run with this process. It did NOT work. 36,191 images in my LR at the point of 'Edit in Photoshop' - PS launches, image appears, I make adjustements, duplicate a layer or two, close the file (and obviously agree to save the changes), image closes, and when I go back to LR (and wait a few mins to be sure), nothing has updated with the modified image.    I still have 36,191 images in my library.   So, these updates have not made any difference to me. 

Recent difficulties with custom sort order for collections in LR Mobile on my iPad Air. Sometimes, if I drag an image to the left border to move the image in front of an image that is currently at the left edge of the matrix, the sort order for the whole collection reverses top to bottom. It's as though the Sort by Capture Date reverse order arrow had been applied, but, of course, there is no reverse order arrow for Custom Order. Sometimes repeating the maneuver or tapping at the top border switches the order back. Sometimes, you have to manually drag the entire collection, one image at a time, back into the original order. Also, the sort function erratically fails to move the image into the correct spot. If I release a dragged image when the blue highlight is at the desired spot between two images, the dragged image will be placed one spot to the right instead. With the blue target line to the left border of the target image, LR deposits the moved image after that image instead of in

Lightroom CC (v1) is showing a few greyed out photos when I import from my SD card. It believes these are duplicates but they are not - I just took them this afternoon. After searching around for the filenames in my library, there are indeed other photos with the same file name (from 2013). So I'm unable to import my new photos as there's no option to ignore the suspected duplicate warnings. Lightroom Classic doesn't seem to have this problem, and allows me to import without finding these 'faux' duplicates. Perhaps it's to do with folder structure in Classic vs CC whereas the folders are all segregated in Classic and one heap in CC? Either way, even if Classic were to find duplicates, there's an option to ignore these. Lightroom CC needs smarter ways to detect duplicates, have the ability to override the suggestions, compare the suspected duplicates and offer a choice to rename. The suspected photos in my case are very different (apart from sharing the same file name).

I'm migrating a Ligthroom Classic 11.0 library to Lightroom (Cloud-based) 5.0 on a MacOS Monterey 12.0.1 and the gradients applied, either radial or linear, are not carried over.   I've attached a screenshot.   Is this a known bug?

Issue:  Lightroom Version Number: 7.2.1 OS Version Number: 15.4 Steps to reproduce: Click on the cloud icon Click on the gear icon In this screen, the translation for unused storage is incorrectly translated Expected result: In Dutch, we would say "vrij" (free) or "ongebruikt" (unused). In the Mac version, it's "vrij". Actual result: "Ontgrendeld" (meaning Unlocked)

  Ao abrir o aplicativo lightroon ao carregar uma foto já editada aparece "foto não editável" sendo que eu já editarei e sempre a foto ficou no app sempre aberta para editar e reajustar. Mais as fotos que já estão editadas dentro do app não abre. Se essa for uma opção deveriam tirá-la para atingir mais usuários 

I have what I think is a relatively modest Lightroom footprint (just under 39k photos in the cloud, with local replica, just under a TB of data).   Most of my Lightroom use is on a Mac Studio (M1 Max, 32GB ram), MacOS 12.6.   I previously rolled back from LR 5.5 to LR 5.4, as 5.5 performance was abysmal.  Performance returned to normal with the rollback to 5.4.   I upgraded from 5.4 to 6.0 2 days ago.  Since then, it takes an extended period of time (hours) for folders/albums/photos to appear in the left side navigation, and even once it does, Lightroom 6.0 is unsuable--clicking between albums doesn't trigger an update in the photo pane, creation of new albums/folders doesn't appear in the navigation pane, etc.     Everything still works fine directly via the web and in the iOS apps.   I'm tempted to roll back to 5.4, but was curious if anyone else has experienced this, and if there's anything I should do first before rolling back.

In the 2.8.1 version it looks as though not all metadata is correctly exported no matter the settings in the options. I am not talking about the caption etc but all the other IPTC metadata. If I use another application to set this data on import to the ipad  - If there is no caption - The copyright already in the photos stays intact.   If a caption exists the copyright is stripped. There are also "strange" things happening with exporting images with metadata to camera roll on the ipad. In previous releases the images exported fine and the metadata was untouched by lightroom mobile.  Now it seems the exported data is reliant on there being a title and caption. There are times where i see images with no capture time after export.

I've been noticing a big performance decrease after updating to 5.4 both my iMac Pro and MacBook pro with M1 Pro CPU.  After I open the app and start working in the beginning everything is alright, snappy and quick. After a while (5-10 min or less) I experience slow loading of photos - when switching from one to another; when zooming and when switching panels. Sometimes this lag is around 3-4 sec which is very noticable. The GPU is doing its thing because the graphics are not choppy, but there's just a delay in doing the above mentioned processes.  Anyone else experiencing such issue on Mac?

 Issue:  The filmstrip in Lightroom CC 5.4 is not shown in Compare view (and the filmstrip icon is greyed out).   Lightroom version: Lightroom version: 5.4 x64 [ 20220607-0605-ab0fd72 ] (Jun 7 2022)OS and version: Windows 10   Steps to reproduce the behavior: Step 1 : In Detail or Edit view, switch OFF the filmstrip by clicking on the filmstrip icon (bottom right corner)Step 2 : Go to Compare view by clicking on Compare icon (bottom left corner) Expected result: Lightroom should show the filmstrip in the bottom on the screen (or at least have the filmstrip icon not greyed out to be able to activate it).Actual result: Lightroom doesn't show the filmstrip and the filmstrip icon (in the bottom right corner) is greyed out.   See screenshot attached.  

Hi everyone! So recently I noticed that my lightroom catalog was not showing all of the photos when in grid view. The more recent photos are visible, but as I scroll down in my catalog, all photos do not show up. What I see is just a few photos sprinkled around the grid with many blanks in between. I can click on all the blanks and their size is shown in their outlines but nothing shows up. I have tried uninstalling the app and reinstalling it but that did not work. In my settings I have my originals saved to my external SSD and a copy of smart previews stored on my computer's drive. I also have a photo cache of 10GB set up which is the default. What is weird is I can click on the missing photos and they pull up normally and display correctly in detail view. Then when I go back to grid view, they are gone. If it makes a difference I am using a M1 Macbook Pro. Does anyone know how to fix this issue?

Hi,   While working with Lightroom (Cloud-based) I see under the versions of my picture an indicator on what device the picture at that stage was edited. Here I found a common made mistake in localizing from English to Dutch. Here is Desktop translated as Bureaublad (what is the literal translation). For us this means the main screen of your computer with all the icons etc. or the top panel of your desk and it doesn't describe the computer (device) itself. The correct translation would be either just the same as in English Desktop or another option would be Computer. Many words in the Dutch languages are borrowed from the English language and mainly when it comes to computers 😄.   Screenshot of where this issue is located:      

Hey folks, trying to navigate an issue where my phone display turns off with the pro camera in Lightroom pulled up  and when my phone is reopened the display is reduced to the size it would be if the phone was being held portrait. This persisted even when rotated, after closing and reopening the app. I was able to reset the issue by redownloading the app for a short period before the issue reoccurred. Pleas asssist with any advice on how to resolve. I love the pro camera feature. It provides a lot of basic control over the cameras in an iPhone.  Thank You!

I use lightroom on ipad. When I finished importing photos with the camera, a dialog box popped up "you can check progress in the cloud menu." I clicked on "View" and entered this album, and I can no longer return to the homepage or view other albums. After uninstalling the APP and reinstalling it, opening Lr also stays in this "cloud menu". I can't enter the other albums still.

hello,   for some reason, lightroom is not exporting in the order shown in the catalogue.   can anyone help please?   thanks 🙂