Bug Reports

Lightroom (installed from App Store) cannot import images directly from SD card. By browsing the SD card Lightroom finds the images and is able to import them. In the system security and privacy settings Lightroom has full disc access. I've also tried only to allow to access the SD card but it doesn't work neither. Restarting the computer and Lightroom multiple times doesn't change anything. My wife uses a similar configuration and is not able to import her images from a Sony Alpha IV. She has to browse the SD card to import the images, too. This problem exists for a long time now, even on newly installed MacOS, but eventually I wanted to report it. Maybe it's only a issue on installations from the App Store. Thank you very much. Lightroom-Version: 8.5.1 MAS arm64 [ 20250821-1548-c6398d5 ] (Aug 21 2025) NGL-Version: 1.41.0.11 WF-Version: 7.4 a9dfbad VF-Version: 1.0.154 HIL-Version: 40501 CAI-Version: c2pa-c/0.6.0 c2pa-rs/0.46.0 PH-Version: 5.2.3 Betriebssystem: macOS Betrieb

Hi, I've recently bought an ASUS ProArt P16, it has a 4K 16:10 monitor, and I also purchased a ProArt '27 monitor, but that one is 2K and 16:9; since the two different resolutions, I have Windows 11 set on the 4K one at 250%, and the other at 100%. The problem is that when I open Lightroom CC in one of the two monitors, and then move it to the other, the app doesn't scale the UI and everything either appears huge, or tiny, and I have to close and reopen the program in the same screen to have it scale properly, which is pretty annoying...

Product: Adobe Photoshop Lightroom (Desktop/Cloud-based version) Version: 8.3 Operating System: Windows 11 Pro, Version 24H2, OS build 26100.3915 Date: April 30, 2025 Issue Description: Since updating to Lightroom Desktop version 8.3, I am experiencing an inconsistent issue where mask overlays for certain AI-generated masks fail to display on some images. This makes visually confirming or refining these specific AI selections difficult or impossible when the issue occurs. Specifically: Mask overlays for Select Background and Select People appear to work correctly and consistently display their overlays. Mask overlays for Select Subject, Select Sky, Select Objects, and the new Landscape Masking features are intermittently invisible. The overlay simply fails to appear on certain images for these mask types, while potentially working correctly on others. When the overlay is invisible for these specific AI masks, the mask itself is generated (adjustments affect the correct area), bu

When Adobe first introduced it’s iOS import Shortcut for Lightroom I started using it often and reliably. However, it suddenly stopped working on both my 2021 M1 iPad Pro and iPhone 13 Pro Max. Now when I try to use the shortcut to import an image from Photos it gives the error “The operation could not be completed. (WFActionErrorDomain error 1” Has anyone else encountered this problem? I have tried deleting he shortcut and recreating it, but it did not help.

I downloaded and tried importing some presets today and my Lightroom Web stays loading if I open the presets tab which affects the other tabs from making changes to the photos. 

I facing an issue with my Lightroom Cloud, where the camera profiles are not being uploaded to the cloud. I'm adding these profiles using Lightroom desktop app for Mac, however as they are not syncing, they are not available on Mobile/Web. I've tried everything, removed, added them back, reinstalled the software, cleaned cr_cameraprofiles directory as well as completely removed the catalog and rebuilt it from the cloud. But for some reason - while they are available locally in Mac Lightroom Application, they won't upload to the cloud. After installing them, the sync gets stuck (I guess in uploading...) sync indicator keeps spinning, but nothing happens. .Pausing/resuming sync, won't do much either. Removing the profiles stops the sync, but the problem is not solved.   I'm a software engineer, and it does seem obvious to me that the issue is on the server side, where those profiles are either refused or not correctly processed. I cannot however access upload logs that apparent

When creating mask using luminance range, changing range is lagging (choppy performance) with GPU acceleration turned on. On CPU only it’s very smooth.Please see attached video. You can also see CPU and GPU usage on it, and GPU is barely used (which makes sense, it’s just displaying simple 2D image with some colors).Attaching dxdiag file. Drivers are newest, nothing else works in the background, games run crazy fast, the image is medium size JPG, not even heavy RAW.GPU: 4070Ti. 

I did a migration from a Lightroom classic catalog to cloud, and the migration said it was successful without any issues, but none of the files are showing up. Looking at the log, none of the actual files were transferred. None of the photos are showing up in Lightroom Cloud, and it won't let me re-run the migration because it has already been migrated. If I open Lightroom classic, all of the folders and photos are found, with no issues. I optimized the catalog before migrating. The catalog and files are stored on an external hard drive. How do I move forward and get my files onto Lightroom cloud Here is the log file: *******************************MIGRATION SUMMARY*******************************STATUS : [ COMPLETED with NOTIFICATIONS ]Source Catalog : D:\Lightroom\Backups\2023-03-17 1524\Lightroom 4 Catalog.lrcatAssets from Catalog : 19455Assets Migrated to Lightroom : 0Number of Collections Migrated : Migrate-able( 0 ) After Migration( 2 )Number of Stacks Mig

Why are all my watermarks now inverting upon export? I have not rotated the images. How do I fix? This just started happening.

In any other app in Windows, Ctrl + Backspace will delete the word to the left of the cursor. This keyboard combo does not work in Lightroom; instead, some kind of unprintable character is _added_ to the contents of the text field.   Lightroom 9.1 Windows 11

hello everybody, im done with my nerves. yesterday i downloaded lightroom again but my problem is or was that it crashed after starting and froze with a error. after many many tries with troublehooting and help from the discord server we didnt came far. After doing the CC adobe software to delete everyhing my lightroom wonnt start now at all... pls help me somebody.

Using Export -> Original + Settings for TIF or JPG files is not exporting the develop settings - in a readable fashion.   I export from Lightroom Cloud Desktop and then import the exported file into LRC (I'm looking to backup my cloud images). On import I do nothing but move it to a new folder.  There are no edits picked up from the file. This is for Light adjustments eg exposure, contrast or applied crops.    If it then use lightroom Desktop Local to browse the file it too does not pick up the edits. I re-exported the file from lightroom cloud and just viewed the file with the desktop local mode without importing into LRC and the same issue - no edits applied.   Looking at the exported files with exiftool they appear to have the edits listed - so I am totally lost as to what the problem is.   Note. I have set up a dfferent LRC catalog that syncs with the Cloud and for the same image the edits are correctly applied. Also viewing with Local mode wor

 hello my subtract from maskhas not been working for about a year and I'm using the Samsung Edge 25 and I've updated everything and I've been using Lightroom for years and never used to have an issue in the previous years. I've now given up and I am posting an example of when I highlight the subject and then I clicked on subtract from mask, but the options to erase or the brush on the left hand side disappears when I highlight the mask. 

Hola, desde la actualización a la versión 9 de lightroom no se aplican los mencionados ajustes de forma automática a todas las fotografías de mi galería, cosa que si se hacía antes. Un saludo.

I was forced to buy a new phone recently and just went for the base level Pixel 10, but I was surprised to find that upon uploading some RAW images to LR that they look completely busted? - Like the file isn't supported?    Which is weird because the profile says 'Google Pixel'? I assumed (probably incorrectly) that all Pixels used the same software from Google and it was only the hardware that varied slightly?   Can anyone she any light?

Hi,Bug 1)  I've been running into this issue for a couple weeks now.  Whenever I copy edit settings, it'll paste fine onto one image, but if I try to paste onto another image, it does nothing.Bug 2)  I also tried pasting onto multiple images at once and it turned a bunch of them weird colors until I let them update AI settings.  I think it might have something to do with the denoise features, TBH.The attached green image is after pasting settings, but before updating AI.  Normal looking image is after updating AI.-MattEdit:  I'd like to note that Bug 1 is intermittent.  I'd say it's like 1 in every 3 times I copy settings.  Sometimes it'll paste an infinite number of times, others I get one paste and I'm done.

The text box to enter link to YouTube page/channel doesn't allow hyphens.  But most such URLs have hyphens.  Same likely true of Facebook.

So it says Lightroom works on my device but it only loads in safe mode on windows 11 for me. It is allowed in my norton firewall and antivirus.    So I used the help in creative cloud where I went into the directory yes creative cloud, lightroom, lightroom classic and photoshop are all up to date as the AI asked me to check. They were and no it didn't work as the AI asked me. Yes, I opened Lightroom classic and photoshop fine but lightroom (cloud) still crashes when I open it. I rebooted and no that didnt work either.   So now I am at a loss as to what to do and I cannot seem to talk or email anyone.   Michael

When i edit on ipad lightroom, it's not sync to cloud. Always load to old versions from cloud

Ricoh GRIIIx camera matching profiles are missing in LR mobile, but present in LR desktop.   I'm running the latest version on both my iPad and iPhone, same result, but they appear fine on my Mac     

Hi I have noticed recently that all my raw photos from my phone are being stretched horizontally on import to lightroom mobile app for android. I have never had this problem before. The pics are unusable if editing on lightroom now. Can't fix the aspect ratio or the crop. Anyone else having this problem with raw files, and has anyone found a solution? 

Hallo, Mein ausgewähltes Preset wird beim importieren von RAW Bildern nicht mehr angewendet. Der Fehler tritt jetzt erst nach dem Letzten LR Update auf. In den Voreinstellungen habe ich mein Preset gewählt. Woran kann das liegen? Windows 11 Pro,  Gruß Uli  

I'm using Lightroom 9.0 in Windows to organize photos. I've learned that if I manually add keywords to a photo in the "Cloud" tab, the same photo on the "Local" tab doesn't get the keyword whereas if I add keywords to a photo on the "Local" tab and then copy it to the cloud the keyword appears in both places. If I had previously copied the photo to the cloud, I just need to check the box to overwite metadata. Today I noticed there's a catch: Overwriting the metadata removes all the facial recognition people tags from the cloud version of the photo. I've lost thousands of photos worth of facial recognition people tags by working on the manual tagging in "Local" and copying the manual tags to the cloud. Steps to reproduce the issue: In Lightroom 9.0 on desktop in the "Local" tab, copy a photo of a person's face to cloud On the "Cloud" tab, note that Lightroom identified a face Return to the "Local" tab, add a manual keyword and copy to cloud again, checking "overwrite metadata" On the "

When I tried to import HIEF photos taken with a Sony camera from the SD card using Lightroom for iphone, only the photos with portrait composition could not be imported. I would like to know if this is a problem that is only happening on my device.

I shoot large DNG raw files on a Leica Q2, usually on a 64gb SD card but sometimes 128gb.  I shoot until the card is full, then I import the images to Lightroom on my iPad via an SD card reader USB-C adapter.  A 64gb card holds around 800 images or so.  Whenever I try to import, it takes a very long time, and approximately half the time, it just crashes and I have to re-start, usually four or five tries before it works.  The import process just seems extremely buggy and unstable when processing large volumes of high resolution images.  I am happy to use my M2 MacBook instead, but I was really hoping that the M1 iPad Pro could handle this sort of typical prosumer level workflow dependably.  It works fine for importing fewer images that are smaller in size, but you think it should be able to handle an entire 64gb SD card's worth of photos, since that is a pretty typical (even low end) size photo shoot.  Surely they must be working on this issue--strikes