Bug Reports

I created collections synced with Lightroom Classic on Windows 11.I can successfully load these collections onto my Android smartphone and store the photos locally.When I try to do the same thing on my iPad Pro, I encounter the following issue: the initial loading of the collections works fine, and I can store the photos from these collections locally: But when I return to the app, the photos in these collections load but do not display. If I close and restart the app, I get error 19651012. I’ve already uninstalled and reinstalled the app several times, without success. I should note that I’m running the latest version of iPadOS.

TitleGhost keywords remain in Lightroom Desktop/Web after removing them from all photosProductAdobe Lightroom (Cloud Desktop)Version9.4.1PlatformmacOSDescriptionAfter removing a keyword from all photos, the keyword remains visible in the keyword list even though it is no longer assigned to any photo.The keyword returns 0 photos when selected, but it is still present in the keyword list. The same ghost keywords are visible in Lightroom Web, so the issue appears to be synchronized through the cloud rather than being caused by a local database.Steps to reproduceSelect an existing keyword. Filter the library by that keyword. Select all matching photos. Remove the keyword from all selected photos in a single operation. Wait until cloud synchronization is complete. Select another keyword or reopen Lightroom.Expected resultIf no photos contain the keyword anymore, the keyword should disappear from the keyword list (or be removable permanently).Actual resultThe keyword remains visible in the k

Since updating to Lightroom Desktop 9.4.1 on macOS, the "Choose" button for Graphic Watermark always opens the last photo export folder instead of remembering the last folder used for watermark PNG files. Even after selecting a logo from a different folder, clicking "Choose" again still opens the last export folder. Resetting Lightroom preferences does not resolve the issue.

Here we go again. Lightroom began crashing on me over the last few days. All updates are current. Working fine thru the editing process and just began crashing. I have filed many reports and no contact from Lightroom yet. Anyone else have this issue just begin? Hoping for a work around.    [Mod: Moved to the appropriate Lightroom ecosystem forum]  

Photographe de mariage, j’ai pour habitude d’effectuer mon tri directement sur lightroom via le système de notation par étoile. Or depuis 3 jours, celui-ci bug et est obsolète. Lorsque je met une étoile, celle-ci disparait instantanément et n’est pas sélectionnée. Parfois lorsque je met une étoile sur UNE photo, toutes les autres photos possèdent une étoile également mais ne sont pas sélectionnées malgré tout. Le seul moyen pour que ma notation soit pas obsolète, je suis obligé de faire clic-droit sur la photo, définir la note, une étoile. Sauf que cette manière me fait perdre un temps considérable !! Faire un clic-droit sur chaque photo que je souhaite noter sur un tri de +6000 photos c’est pas possible…. J’ai constaté ce bug depuis la dernière MAJ. J’ai quitté le logiciel +5 fois, j’ai redémarré mon PC mais SURTOUT j’ai désinstallé l’application et rien n’y fait. 

Lightroom mobile (Version 11.4.10) seems to have introduced a new bug. On the iPad Pro (11' M4) scrolling through albums or photos using two fingers on the touchpad of the Magic keyboard does not work properly anymore. In landscape mode, swiping up/down (scrolling) moves photos left/right. Swiping left/right actually scrolls up/down. It's as if the touchpad and Lightroom would be 90° off.

Unable to edit the text in the “Add watermark” field. As soon as I attempt to edit it, it deletes everything. Text does not appear on the image in the preview or after export. I have tried both black and white colour options, tried with drop shadow and without, etc. I am running macOS Sequoia 15.7.7.

Hello, I would like to report an issue with “Save copy to device” in Lightroom Mobile for Android.Device / PlatformMy smartphone is an Android phone.I am using Lightroom Mobile v11.3.1 on my Android smartphone.IssueWhen I open a photo in Lightroom Mobile and chooseShare → Save copy to device,I get the error message:“Couldn’t complete export”and the photo is not saved to my Android device.What I have already checkedMy Adobe account is correct. Cloud sync is working properly. The same photos are visible in Lightroom on my laptop. The same photos are also visible in Lightroom Web. My Android phone has enough free storage space. I restarted the phone. I uninstalled and reinstalled Lightroom. After reinstalling, I signed in again and completed syncing. Use Cellular Data is enabled in Lightroom settings. I force-stopped the app and reopened it. I also cleared the app cache. I tried Store locally for an album, but it also did not work properly.Comparison testOn my Galaxy Tab / Lightroom v11.2

Hi, I'm having an issue with Lightroom Mobile on my iPhone 11 running iOS 26.5. The AI Retouch tool is not working correctly. It processes for a few seconds and then says "No retouchable areas could be found," even when the subject's face is clearly visible. This issue started immediately after updating to iOS 26.5.I have already:Updated Lightroom to version 11.4.0 Reinstalled the app Restarted my iPhone Confirmed I have an active Lightroom Premium subscription Tested on both Wi-Fi and cellular Tested Adobe's sample image, which also fails with the same errorSome photos work, while others do not, even though they were all taken on the same Sony a6400 camera with the same settings. Since the sample image also fails, I believe this is a bug with Lightroom Mobile or an iOS 26.5 compatibility issue.Could you please check whether this is a known issue and escalate it to the Lightroom engineering team if necessary?

LR Mobile (Android v11.4.1) is losing the synced Albums when on a cellular network. The synced images can still be seen in the All Images folder.  Interestingly, returning to a Wi-Fi connection, the Albums will eventually return. If I’m on cellular, I can get the albums to appear by logging out of LR Mobile, clear cache, and then going through two factor authorization to log back in. However, that is not sustainable.I verified that the setting for “Use Cellular Data” was still turned OnI had no issues with my 100 albums appearing in the LR Mobile Android app while on the cellular network prior to installing the v11.4.1 update.

I’m trying to open the Lightroom desktop app on a 2021 Macbook Pro. It looks as if the app starts to open, but then crashes immediately. I’ve tried restarting my laptop, uninstalling and reinstalling lightroom, and signing out/signing back into the Adobe Creative Cloud app. I’m still able to access other Adobe products on the laptop, it’s just Lightroom itself that’s unable to open. I can’t provide any screenshots, since the app itself won’t open.  It’s not Lightroom Classic, but the new Lightroom app. 

Lightroom Version 7.0 Operating System - macOS 14 Sonoma I was excited to learn that LR had the ability to work on local drives. I have used Bridge for the last several years after getting frustrated with Classic's performance. I like what I see in the new LR and am giving it a try. I have run into a problem that I am not able to delete any photos in LR that reside in folders on my Synology NAS drive. After asking if I want to move the photo to the trash I get a response saying "This file cannot be moved to the trash. Please try deleting directly from the disk." I have the gone into my Synology settings and I cannot find anything there that would cause this response. I have no issues deleting photos when in Bridge.  I have administer rights on the NAS drive as well as read/write privileges.  Photos residing on the internal SSD or attached drives delete just fine.  I also can copy files into NAS folders, Move photos from one folder to another on the NAS.  I hav

Over the past 3 days, lightroom mobile does not work, period. It won't add photos from my photos app, and any photos that are in there are unable to be edited. All I get is the spinning wheel.It also will not export any photos. Basically it is unusable. I am using the latest Android version, on a pixel 10 pro XL.Look forward to hearing feedback and how the issue can be rectified 

The shortcut Command-V for pasting text no longer working for new album naming - edit paste menu item does work on MacBook Pro using Tahoe 26.5.1Also, having copied styles, it now only pastes to the first frame selected, rather than the complete range of images 

When I paste GPS data into Lightroom in the info panel where it says GPS, it doesn't save. I've done this before without any problem in the previous version of Lightroom. Updated to version 9.4 now it doesn't work. Is this a bug? Does anyone know?

Arrowing through a number of images suddenly this image was overlayed with the previous one. Restarting Lightroom Desktop 9.3 on my MacBook Pro M2 Pro did not fix this. I was able to use the Versions tab to revert the image. Then I started arrowing through again and a minute later the same thing happened to a different image. At the time I wasn’t processing anything heavy on my MacBook, but the fan was running pretty fast so something was going on. A few minutes later and I now can’t duplicate the issue.  

Thanks for fixing the bug with Adobe Lightroom 9.2 where “Export with Previous” (Ctrl/Cmd + E) wasn’t working.The issue is mostly resolved now. However, pressing Return/Enter does not complete the export to the selected folder in the updated 9.3 version. The key works as expected in earlier steps of the dialog (including Return and Tab navigation), but it does not submit the final export action.Regards

“Free space” is “Espace libre” in French. So on the screenshot, the good word is “libre(s)” and not “gratuit(s)”. “Gratuit” in this case is a non sense (it mean it cost 0$).

At some point over the past few months, Lightroom updated the Filename options on export and completely broke how sequential filenaming worked. I’ve noticed each of the following behavior changes.In 2025 and Prior:When exporting a sufficient number of photos at once, Lr would automatically add leading zeros. (EXAMPLE: If exporting at least 10 photos, the first photos would sequence as 01, 02, 03, etc., if exporting at least 100, the first photos would sequence as 001, 002, 003, etc.) When executing multiple exports at different times, Lr would recall the previously used filename AND remember what the last used sequence number was (EXAMPLE: After exporting 15 photos with the Custom Name - Sequence defined as “PhotoName” with a starting number of “1,” if another export was later begun, the options would be preloaded with “PhotoName” still in the Custom Name field and the starting number would update to “16.”Now, when using Lightroom, both of these behaviors are completely broken.No matte

Go to the crop tool Click ‘Guided Upright’ Clear auto geometry Set 4 guide lines Type ‘L’ to create a linear gradientThe image should no longer render correctly, with the guided upright geometry not holding

I tried to export my photos from Lightroom, but I keep getting message "Some images were exported with outdated AI Settings". I updated the AI Settings from Photo, and then updated the AI Settings as what instructed from the forum I saw. But still error. I tried to to it on my phone, same image, no problem at all. But this message only appears when I export it on my laptop. Version of the app : Lightroom 9.0 Platform and OS version : Apple M1 Pro, Tahoe 26.1 Basic steps to reproduce the problem : Exporting the photo from PC, then Error Message Appeared, then updated the AI Settings Expected result and actual result : After updating AI Settings, same error message still appears

Issue: Search bar won’t find keywords in version 8 Version: Latest version 8 OS and version: macOS 13.5.2 Issue: To reproduce the issue; type a keyword name (tag) into the search bar. Press enter. Expected result: Lightroom should show only the photos related to that keyword Actual result: Lightroom makes the normal sound; however does show the photos related to the keyword search.   Note: I rolled back to version 7 and everything works as expected. Seems to only be a problem in version 8. Thank you!

In Lightroom mobile using the “add border and share feature” using the eyedropper to sample a color or using any of the preset colors - upon export a massive gamma shift and color shift is applied to only the border lightening it and desaturating it. I have tried many potential fixes and nothing works. This appears to be a color pipeline issue or something clashing with iOS? I’m not sure. But I am essentially unable to create colored borders that match the image now. There are no deeper export settings available to tweak in the “add border and share” dialog box. attached image: on the left is a dark red border applied > right is how it exports turning it light pink 

Hey Adobe Lightroom Community !    So, I've got this super annoying problem where my notifications inside the Lightroom mobile app just aren't showing up. It's been going on for like two months now, and it's happening on both my iPhone (when I had it) and now my Android phone. Super frustrating!   1. App Version: Lightroom Mobile App: Version 10.4.2   2. What Phone/OS I'm Using: Right now: Android 14 (on my Google Pixel) Before: iOS (on my iPhone 11 Pro Max)   3. How to See the Problem (Steps to Reproduce): Open up the Lightroom app (Version 10.4.2) on my Android 14 phone. Go to the in-app notification section (you know, where you see likes, remixes, all that good stuff). Have something happen that should give me a notification (like someone liking one of my photos, or remixing it, or if I get featured). But then... nothing new shows up in that notification panel in the app. Nada.   4. What Should Happen vs. What's Actually Happening: What should happen:

Steps to Recreate:     Select a Fish Eye Image  Apply Lens Profile  Turn Distortion control to +100  Select a Linear Gradient and draw on the image (it is easy to see if you hold down shift to ensure horizontal)  With Mask selected, grab either the upper or lower handle and increase or decrease the size of the gradient area  Note: There is a subtle rotation of the gradient clockwise or counterclockwise depending upon the direction of the drag.  Note: the upper or lower boundary of the gradient becomes discontinuousTested Win 10 (nVidia GTX 970 576.2 (5/19/2025)Make a linear gradient then resize it by a good amount. While you're doing so, you'll notice the whole gradient subtly starts to rotate. I don't think this happened before the recent LR update, but I could be wrong.   Running on Windows 11.   Editing to add info: This happens with all images when lens corrections are enabled with a profile selected, assuming the profile has