Bug Reports

After rotating a photo within the iPhone's lightroom app, the adjust white balance feature does not align itself with the rotation. So one cannot use the eyedropper tool since the colour on the wheel doesn't match the colour in the rotated photo's pixel

Roundtripping to PS with as a smart object does not carry over the RAW development settings done in LR. If I do the same thing in LrC it works as expected. Please see the screencast I recorded:   https://youtu.be/sDTwr69MByE   MacBook Pro M1 Max Sequoia 15.2 Lightroom 8.1

I an getting a folder called "auxiliary" showing up when I export a file(s) to a seperate folder. Nothing appears to be saved to this folder, but it appears the first time I export a file. If I delete the folder it does not reappear if I expoet more files.   Ian Winter    

Product: Adobe Lightroom Version: 8.1 Operating System: MacOS OS Version: Sonoma 14.5   Issue: When exporting a User Preset to the same file name, despite the warning about the file being replaced, the file is not overwritten.    How to replicate: 1. Create a User Preset 2. Adjust White Balance Temperature 3. Right Click and Export Preset with filename Test.xmp 4. Open the Test.xmp exported preset file in a Text editor like TextEdit and Note down the Temperature value. (should be something like: (crs:Temperature="5000") 4. Change the Temperature value in Lightroom 5. Right Click and Update Preset with Current Settings 6. Right Click and Export Preset, select the same location and file from Step 3 7. Click Replace when the warning about overwriting the file shows up. 8. Open the preset file in a Text editor and look at the Temperature value.   What is expected: To see the changed temperature value   What is observed: The same, unchanged temperature value.  

I recently got a new computer. When I try to use lightroom CC, the tone curve is blank. Even if I adjust exposure settings or drag the curve, I can't view the histogram. It's still compltely fine on my old computer. I tried quitting and restarting and nothing has fixed it. Any suggestions?

Hello, I would like to use lightroom to correct the distortion by the ETZ Adapter ring. And when I want to choose the profile manually, the select box only jump to "内置" , and can't change anymore. But I use the lightroom classic, it works well. Is it a bug on lightroom or my wrong operation?       The normal on lightroom classic:     And by the way, is there a way that I can correct at jpeg by using profile manually? There are only few profiles at jpeg profile. However most profile (like sigma 90 dgdn can't be used at jpeg but it can be used at raw)  only can used at raw?  

I'm so devastated.  I finally finished all of my edits from a photoshoot, all 7,613 photos, on my ipad and went to open the desktop version to send them off to Smugmug, just to watch as slowly, thousands of edits were reverted. The amount of time it's going to take for me to go back through each of these photos and undo this bizarre bug is just heartbreaking.    The worst part? This isn't the first time this has happened on this same batch of photos. Something has to be done about this. I made sure my iPad was fully synced before opening the desktop, and it still appears to be a consistent issue.   Everything is much faster to edit from my iPad, as the desktop app takes far too long to load each photo when going one by one. 

Lightroom has been having issues with some, but not all video files, saying it cannot import because I do not have disk space for thousands of petabytes (which isn't even possible). I have had this issue with videos from both my GoPro and Nikon Z30. Lightroom thinks the file size is enormous, but everywhere else the file size is correct.   If I import with Browse and navigate to the camera folder, it does not have any issues, but that's not a good fix for me when I have to hunt through an import of 400 files to uncheck the culprits so I can import the rest normally. 😞   I have no idea why this is happening or how to fix - I am trying to do more video editing, and it'll keep being a pain in the butt if I can't get to the bottom of it. Happy to take any advice.   Thanks, Sarah

I'm running LR 8.1 on a Mac (Sequoia 15.1.1), and there seem to be some really severe bugs. First off, some of the slider controls will suddenly disappear - I can see the number value, but not the slider itself (e.g. Temp under Color, but I can manually enter a new number for the temp, which is very time intensive when I'm trying to hit the sweet spot). In the Info section (metadata), the fields and their titles will initially appear, but if I've entered something, those fields may disappear and I only see the titles (and sometimes I can click on the solid grey area below the titles to make the text appear when highlighted, but not always). Closing and restarting LR seems to help for a bit.   Finally, the memory issue with LR has gotten even worse with this version. I have to close and restart the app a couple of times a day, and *never* leave it open overnight, because otherwise it'll freeze up, with a system message saying that it's using nearly *60GB* of application resources (

I have been trying for hours to export / save my edited videos from Lightroom app on my iPhone. Every single time the video is just exporting as it was originally before I edited it. I have tried so many suggestions on other message boards such as making sure I am not ticking 'original' when exporting. Nothing and I mean nothing is working. I am so frustrated and feel like giving up. Please someone help me. I have taken a screen shot from with the app (where you can see the colour adjustment) and then a screenshot of the exported video where the edit has not been saved. Please help.     

スマホでアルバム作成。 アルバム名を入力しようとする母音しか日本語にならない。 ”かきくけこ”なら kあ  kい kう kえ kおって感じ。    

Hi .. on importing to LR mobile via a camera device (SD card via reader) the images have suddenly started to appear blurred and pixelated.  I have plenty of cloud storage free and this has only started recently.. prior to this all appeared clear and sharp .. allowing them to be reviewed prior to import. see sample image  any help greatly appreciated 😁

Hey All,   Since updating to the latest version of Lightroom (as of June 20th, 2023), this message pops up as soon as I press the app icon to open it on my Mac. It happens on my M1 mac as well as my Intel macbook pro.    Anyone else havbing this issue? It's rendered my business dead in the water until I can access my photos again.   Pete

I recently (had to) upgraded to a newer tablet because the old one was no longer going to work with T-Mobile. So, I moved my Lightroom mobile over to it and get a message that 'Syncing over cellular network is currently disabled. Tap here to change the settings.' So, I tap here and am taken to the preference menu. There is no sync options here. I have deleted and reinstalled the app, still, no joy.   While I sync over WiFi when available, when I am away from WiFi, I still need to be able to sync over cellular to edit, show clients, etc.   Other posts refer to a Cloud Storage and Sync option, but that is not there. Syncing over WiFi seems to work fine.   Thanks, Chris

I’m experiencing a bug when exporting HDR photos from Lightroom directly to Instagram using the integrated sharing button on my iPhone 16 Pro Max running iOS 18.4.   When I export an HDR photo using Lightroom’s built-in Instagram integration, the resulting AVEIF file appears corrupted or incompatible, preventing me from uploading it as a post. However, when I manually create an AVEIF file, it works perfectly and uploads without issues.   The integration button is extremely convenient, and I would love to have this bug fixed so I can fully use it. Thanks!   [moved from bugs to discussions according to the community rules - Mod.]

Just downloaded Lightroom. Brand new user and newbie. Clean machine -- Ryzen 9 16-core, 128GB RAM, Nvidia 5070 GPU. Crashes before can even access menus. Crash dumps sent.

So the other day the app was running smoothly (even AI Denoise) till this time.Lightroom crashes everytime I try to AI Denoise a RAW image (the pop up doesn't even show up) and also started to crash on start.Also Lightroom Classic crashes when I try to AI Denoise a RAW image (the pop up with the loading comes up but it freezes and crashes)I tried to uninstall and reinstall everything, cleared every cache i found, but nothing changed.I also followed this discussion (https://community.adobe.com/t5/creative-cloud-services-discussions/deleting-all-cache-files-under-adobe-and-old-stuff-in-application-support-after-running-cc-clean/td-p/13491138) but still no solution.This is my system info:   Lightroom version: 8.2 x64 [ 20250201-0700-1b12095 ] (Feb 1 2025)NGL Version: 1.39.0.9WF Version: 7.2 963a5a9VF Version: 1.0.154HIL Version: 40501CAI Version: adobe_c2pa/0.9.3 c2pa-rs/0.31.0PH Version: 5.0 Operating system: Windows 11OS Version: Windows 11 Home (2009)Application architecture: x64S

This happens with all my L Mount lenses. My camera is a Panasonic Lumix S5iiLenses:Lumix S Pro 16-35Lumix S 24-105Lumix S 70-300Lumix S 35 1.8Lumix S 50 1.8Sigma 28-70/2.8 DG DNTested on this machine: (but als on Apple Sillicon Macbook Pro)Lightroom version: 8.2 MAS x64 [ 20250201-0700-1b12095 ] (Jan 31 2025)NGL Version: 1.39.0.9WF Version: 7.2 963a5a9VF Version: 1.0.154HIL Version: 40501CAI Version: adobe_c2pa/0.9.3 c2pa-rs/0.31.0PH Version: 5.0Operating system: macOSOS Version: macOS 15.3.2 (24D81)Application architecture: x64Computer model: iMac19,1 / Intel(R) Core(TM) i5-9600K CPU @ 3.70GHzLogical processor count: 6Processor speed: 3,7 GHzReal memory available to Lightroom: 24.576,0 MBReal memory used by Lightroom: 4.020,0 MB (16,3%)Peak memory used by Lightroom: 8.997,0 MBMemory cache size: 5.860,0 MB The lens profile for for example the Sigma 28-70/2.8 the Vignetting is not enough corrected, but I can not use the slider in this correction field. The Vignette control in the E

I updated to the new version of Lightroom on my M4 ipad pro a few days back and have had many small issues since.    The first issue I ran into was that ~25K changes to color temp no longer seem to work, and if you make that change on the slider, and undo, if you redo, it wont go forward again and even when you do it on the slider there doesnt seem to be any change. The behavior when you tap next to the tab on the slider has also changed to moving the amount by 250K instead of 50K, this is too large of a jump, though i think this amount should be configurable in settings.   Another issue I am seeing is photos not loading in the full res version until switching to another photo and back.   Another issue I am seeing is even worse behavior than before around two finger zooming, now it will often pan or switch to the previous or next photo instead of zooming. There was also poor behavior on this front before as well, I often do this is rating mode, and it would often se

Using finger wil work, using pencil for radial and linear mask also no problem. Using the latest version of  IPadOS, Lightroom App on IPad Pro 11 inch.

Unable to export to Instagram

This issue has resurfaced again when attempting to import images into LR on IOS using an Apple Shortcut      

ANROID LIGHTOOM MOBILE: Can't Post Photos Exported from LR Mobile to Instagram   Has anyone else had issues posting exported photos from Lightroom Mobile (Android) to Instagram? I have a Samsung S24 Ultra and have not been able to share edited images to Instagram since I got my phone a month ago or so. My work around has been to post edited photos to Facebook which works, then save that file back to my phone from Facebook, then upload that to Instagram.   I get a "Photo can't be posted" error every time regardless if I'm on cell or Wi-Fi.

Is anyone experiencing download issues currently? The process begins to download and then arrives at a point about a quarter way of the downloads then seems to start freezing up. If I go individually through each picture it allows for the download but as a group I'm having issues. Anyone know what it is causing it?     {title modified by Moderator to be clearer}

I'm feeling discouraged, as purchasing a new phone is a big expense, and now I have a problem I can't fix (yes I've called Adobe). With photos taken with my new iPhone 16, after automatically importing in the Lightroom app, when clicked on, the photo changes without being prompted to do so. A twirling icon pops up and voilà the image becomes washed out, and ruined. When I look at the image in my iPhone library it's fine. I've tried everything.....called adobe, painstainingly combed through settings...even went to AT&T just in case they could help me. The problem is we PAY for Lightroom and Adobe customer service is not helping.