Bug Reports

Hi! I recently installed the newest photoshop version  and all works smoothly. But sometimes (not everytime I think) the eydropper doesn't work. It gives the warning "die pipette konnte nicht verwendet werden, weil ein programmfehler aufgetreten ist." which roughly translates with "The eyedropper couldn't work because of a system error". The thing is: It even pics the right colour & colour code. But then the error window appears and I can't chose it. So I have to manually look at the RGB code and type it in manually when picking a colour.. Very frustrating.. I tried to deinstall photoshop and install it again. Didn't change anything.. I have a 2019 MacBook Pro with MacOS Sonoma 14.3. The computer should be good enough and the MacOS is also quite new.. (Had the OS version before and it showed the same error..) Any help would be good! Thank you!

Bei mir öffnet sich bei JEDEM Start von PS ein Bild, wo ich die Sache mit dem KI ausprobieren soll.Will ich aber nicht, und kann es nicht ausschalten. Ich will einen leeren Startbildschirm.

First bug:   1. Open a .PSDC file 2. Save A Copy (save to creative cloud) 3. Remove Copy in the file name 4. Click "On the computer" button 5. Change the format to WebP 6. Sometimes (mostly initial attempt) it won't let you save it.   Second bug:   1. Open a Quebec Flag Icon.PSDC file (only that file has this particular issue) 2. Save A Copy (save to creative cloud) 3. Remove Copy in the file name 4. Click "On the computer" button 5. Change the format (WebP is not on the list of choices... why?)

While dragging around the image using the space bar, releasing the left mouse button will switch the currently active file window to another one that's underneath it. I've noticed it happens when windows are not docked and occurs more often after updating to Photoshop v.25 (but I had that issue on previous versions as well).One way to deal with it is to minimize every other document I'm not currently working on.I'm on Win10 with multimonitor setup, installed Wacom tablet drivers (used old ones for Intuos 4 PTK-840 as well as the new release, no change in behaviour was noticed). In the video I've attached I caught it when one of the files is maximized but I'm very often experiencing the problem when both windows are smaller than max as well.Another, perhaps related issue, is that the focus will sometimes switch in a similar manner when using the Ctrl+T transform tool - moving the object would result in a file in window underneath becoming the active document.I've tried resetti

When dragging a guide in from one of the edge rulers in a document, since about 1st August 2022, it somehow is now left selected as the active element of the document. This means it's broken a considerable amount of workflow. Example: Drag a rectanguar marquee. Drag a guide to snap to the edge of the marquee. Ctrl-delete to fill the marquee.   This used to work. When you do it now, Ctrl-delete deletes the newly-created guide because it has been left as the active element, instead of filling the marquee which is what it should have done.   There's no way to de-select the guide without removing the marquee selection first. This is a significant change to the most basic functionality and has removed the ability to have selections in a document if you're trying to use guides.

If you look at the size of a smart object in Photoshop, you will see that the smart object only occupies a corner of the canvas.But at the same time, if I try to stretch an object onto the canvas, I see that it already occupies the entire space. After finishing the transformation, I see that the object is small again and located in the corner. Adobe Photoshop: 25.3.1 20231212.r.241 46eb480  x64Windows 10 64-bit

Adobe Photoshop Version: 25.3.1 20231212.r.241 46eb480 arm64 (also occurs on beta)Operating System: Mac OS 14.2.1System architecture: Apple M2 Pro, HybridCPU(8:4) (also occurs on personal M1)   PLEASE view attached video before commenting.   When both a layer and it's clipped layer are moved inside a masked group: The display updates as if the mask is also selected and moved Disabling and enabling the group mask corrects the display render as does saving, closing and reopening the psd Moving the layers near the boundries of the document may display duplicate sections Disabling graphics processor and/or native canvas and relaunching photoshop does not correct issue   {Thread title updated by moderator}         {

無法使用滴管工具，因為程式錯誤。I wanna add gradient to the shape, so I open the layer effects window. As I use eyedropper tool to create the gradient, this window pop up saying "the eyedropper tool is unavailable due to a programming error". Below the sentence there are two options, left one is "Understand how to fix/resolve.", but "Sorry, we couldn’t find that page." showed up after clicking it.The eyedropper tool is completely fine until I get to the “layer effects” window, the problem also appears as I double click the shape layer, then try to use eyedropper tool to pick color. Please, anyone know how to fix it, much appreciated.

Hi, I'm using Photoshop 25.4.0 on Windows 11. Since quite some time, I noticed some weird behaviour on my brushes when painting. When the "Color Dynamics" option are enabled, and any of the stauration/hue/etc.. slider is set, the way the brush apply paint is altered, not to say broken. I join a picture that demonstrate the issue. Does anyone has this issue too ?

Atualizei recentemente o meu Photoshop 2024 e comecei a ter esse erro com a minha ferramenta de seleção de cores. Quando eu utilizo apenas a ferramenta ela funciona, mas não consigo usar em formas ou fontes que dá esse erro. Quando clico em "saiba consertar", apenas me direciona pra página de erro pra salvar ou abrir arquivos, que não está sendo o problema, não encontrei nada que me ajudasse. Alguém sabe como resolver?  

I was using Photoshop just fine. Then today, when I opened photoshop, this started to happen. I can't edit any text this way. I can't read it. I'm using the photoshops latest version v25.4. I also tried with v24.7.2. All my graphics drivers are up to date. No other program was installed or uninstalled before this problem started to occur. I have also uninstalled and re-installed photoshop and no result. All the photoshop preferences and settings are default. Please help...

Hey all wondering if someone else has encountered this issue or knows of a solution. I'm running PS 2023, updated to version 24.6. I'm working off a Macbook Pro, OS Ventura 13.4.1. My issue is that some PSD files open without issue in PS, and some, when I try to open them, nothing happens. No error message ever appears, and I don't know what is causing certain files to not open. Basically I'll double click on some select PSD files, Photoshop will start up like normal, but then the file never opens. Anyone have any solutions? I've uninstalled PS and reinstalled several times, and I"ve made sure both the laptop and app are completely updated.

Some time ago I experienced a bug that caused the brush tool to "paint" over the canvas with white/black graphical boxes that would vary in shapes and sizes. The fix then was to go to preferences -> technology previews -> check off the 2016 gpu mode. This no longer works anymore (I've had this mode on since the first problem and and it remained working until yesterday.) I have also experienced that after a couple of minutes after opening a file the canvas will get laggy. When trying to move the canvas in any way I would experience a significant time delay. The entire service is practically unusable to me right now. This seemingly happened after the auto update yesterday (27.01.2024).

 What is the problem? Why is this happening?

2024-01-27_10-37-02.mp4

Quando eu uso a mascara e vou apagar com o pincel branco, aparece esses quadrados brancos, Tanto quando uso a máscara quanto uso alguma fonte.Nas fontes, quando aumento o tamanho fica branco também. 

Me ajudem! O photoshop fica criando esses blocos brancos por cima do texto como se fosse um erro de renderização.

I just updated photo shop today two version 24.1 and I have noticed delete and fill has been removed. This is really disheartening because it works so much better than content aware fill. Normally you can right click on the selection to access this, but I have looked through all the menus and have not found it since this update.    

When using the File Info section of the previous version of PS CC prior to the newest 2014 version, I could simply type in the first one or two letters of any of the fields and the program would auto-fill (or suggest) the rest of the text for that field. With the newest (2014) version of PS CC it isn't doing that...and I'm told this feature was no longer included in the newest version. To me that's ridiculous that they removed this feature, as it saved me a ton of time. Is there any way that we can request that this auto-complete feature be reinstated into the newest version?

Hi there not sure if this is a bug or not but during the upload of the CC 2022 software I was reading the What's New features in Photoshop Feature summary | Photoshop desktop (October 2021 release) (adobe.com) And it was mentioned that the new version was to have in the Export As the option of outputing an animated GIF. However I only find the static GIF option in version 5.5.9 with the ablity to output a static one frame gif. The only way I can still output animated GIFs is to use the Save for Web Legacy. So I am just wondering if this new feature for "Export As" is really there or not? Also it does not allow me to output with a transparency, while the Save for Web will.

I thought the whole point of the Generate Assets feature was the multi-resolution output, but apparently the only input data the exporter makes use of is the layer’s raster data, and not the original resolution of a linked or embedded smart object, thus making any upscaling from a 1x version unfeasible. This way the ‘retina’ versions of the image are simply created as blurry memory-intensive pixel-bloats of the original size, which is nothing anyone could want 😞

If you have any undocked panels in Photoshop, when you close all of the open documents and return to the Home screen, the panels are on top of the Home screen. It appears that if the panels are docked then don't behave like this.  Here's a screen shot.I

Since Ps 23.x most adjustment layers, unfortunately specially Curves, are super slow, throtteled and jerky. - Please fix that asap, thanks. MBP 16, 2019, Core i9, 64 GB RAM, AMD Radeon Pro 5500 8 GB MacOS Monterey 12.0.1 Appreciate any feedback. Specially if ther is a workaround to fix this prior to bug fix. A video explains more than 1000 words: 

When in Pattern Preview mode, a Gaussian Blur will normally work across the image seams to give a smoothly tiling seamless result. However I have found that if the Blur is done as part of an Action, that it will act as if Pattern Preview were not on.   This happens even if the Action was recorded with Pattern Preview on, and also even if turning on Pattern Preview is a previous recorded step in the Action.   Steps to Reproduce:1. With any image open, use View> Pattern Preview to see it tile. 2. Start recording a new Action 3. Use Filter > Blur > Gaussian Blur 4. See that it blurs seamless, which is correct. 5. Stop recording your Action. 6. Undo all changes to the image. 7. With Pattern Preview still active, play the new Action. 8. See that there are seams on this blur.   Bug seen in Photoshop version 25.3.1, on Windows     {Thread title updated by moderator}

Photoshop v24.7, Windows 10.  Note: this did not happen in the previous version. The attached movie shows the problem. The top-most layer in my layer stack is a multiply layer - it has the UV's on it for a 3D model I'm working on. If I pick and drag anything around in the layers beneath this multiply layer, everything gets corrupted and does not revert to a 'clean' document view until I hide and then unhide the top-most multiply layer. It seems to be provoked by the presence of text layers.