Bug Reports

So Im using a german keyboard and I always used to press the "ß" button to lock the pixels on a layer. This button is also for the "?". But in the newest PS version this doesnt work anymore and it seems like you cant set a shortcut for it either.And no "/" doesnt work. I can only click on the icon which is very annoying.     ["German keyboard" added to title by moderator for clarity]    

When uploading from Adobe Creative Cloud Desktop, PSD files are not converted to Cloud Documents (psdc) if the file extension is capitalized.   Please check the following for details as reported by users in the Japanese community.   https://community.adobe.com/t5/creative-cloud%E3%82%B5%E3%83%BC%E3%83%93%E3%82%B9-discussions/%E5%A4%89%E6%8F%9B%E3%81%A8%E3%82%A2%E3%83%83%E3%83%97%E3%83%AD%E3%83%BC%E3%83%89%E3%81%AB%E3%81%A4%E3%81%84%E3%81%A6/m-p/13617069?profile.language=ja#M4091 We also recorded the following video of the phenomenon taking place.   https://clipchamp.com/watch/VlE8RVbOvh7   Windows 11 Home 22H2(Japanese version)Adobe Creative Cloud Desktop Ver 5.510.0.573 I hope you can improve this phenomenon because there are cases where we have to deal with old Photoshop files that have capital letter extensions.   (Translated from Japanese to English by DeepL)

Hi, I keep seeing this error in Photoshop for Web (beta). I don't think it's a memory issue because I have gotten the same message on different desktops and laptops as well as different browsers.   It's not letting me save my work at all, so this is very annoying.   Please help resolve the bug asap. Thank you!

Command+Z is acting erratic and is not reverting to the prior state. I've experienced it undoing several recent changes but also jumping to random layers. Is there a bug? Can you please advise?   Running 24.1 on Mac (Ventura)   Thank you, Jason    

Since upgrading to CC from CS4 i can no longer put text inside a closed shape, such as the heart. I can put text AROUND the path but not inside.  The cursor does not change and just types as regular text.  Windows 10

This bug often occurs on the Ryzen CPU5900x desktop. I don't know how exactly reproduce. but just step was simple.   1. Just pick Object Selection tool -> Sometimes Crash. 2. Just click "Select Subject" -> Sometimes Crash too.   This Computer driver is Nvidia Studio driver(Rtx2070) latest version.   I've only seen those crashes happen randomly in those two tools.(or function?) Of course, every time a crash report appears, I pressed OK to submit it. Since there were several errors since last month... I think I pressed the error report about 20 times.  

So I just downloaded the new 2023 version of Photoshop. Photoshop told me that if I did not have the latest version of MacOS there could be some performance issues, so I made sure everything was up to date and downloaded the latest MacOS. However, now whenever I move around my workspace in Photoshop my screen glitches and I get weird green flashes that make it next to impossible to work.   Zooming in and out using the trackpad/mouse causes this, as well as just moving left, right, up, and down. I purged my cache and still the same issue. Restarted Photshop and my computer, still the same issue.   Someone please help as I have a lot of work to do!     

24.1 Mac OS Ventura 13.01 While using Gradient Tool the OPTION key doesn't sample colors like the eye dropper anymore.   Using the previous version of PSD on the same computer works fine  

Yesterday, some part on the left side went missing. I reported the bug but nothing. Cant really use it. How can i fix it?

Normally when using the "Pulled String Mode" smoothing option, a pink circle will appear when drawing to show at what distance the brush will start moving. However, when multiple layers exist in the file (no matter which layer you have selected), the pink circle does not appear until already reached by the mouse cursor.   This is incredibly frustrating as the Pulled String mode is supposed to be great for drawing precise lines, but this issue takes me off guard when the brush starts moving before I expect it to. This has been an issue for over 3 years, by the way. I'm unsure if this is a problem on other platforms, but it is on Windows.

In latest update 24.1 and previous update of Photoshop, whenever I open Liquify photoshop crashes after I hit ok, even if I don't make any liquify changes. I'm on Windows 11, with a 3970X 32 core CPU, RTX 3090 with the latest Studio Driver and 128gb of ram. 

I am trying to open photoshop and the program is frozen on "Adding extension... Halide Bottlenecks" has this happened to anyone else and is there any way to fix this problem...I am working on a deadline and need Photoshop to open as soon as possible... Thanks in advance for any suggestions.  

I can't access my cloud documents after updating my photoshop to the latest version, and I keep getting this message "Can't load cloud documents. Something went wrong. Please restart your app and try again."    

Hi there.... I use the Macbook Pro 16" Apple M1 Max with 32GB RAM. After updating the macOS 12.5.1, I found out that I couldn't open/import the jpg and raw file in photoshop (but I can open/import jpg file in Ai...)Once I open the photos with Photoshop, it will crash... (and I even cannot open Lightroom...) Can anyone tell me what's happen... I've tried to use previous version before but not work.

Hello all,   I have this problem with Photoshop where it crashes upon opening one specific file. The crash report is attached below. I'm not at liberty to share the PSD file at this moment.   Not sure if this is related, but it is worth noting that in the crash report, the Nvidia GPU seems to be detected as offline, which seems wrong as: It shows up correctly in PS under Settings / Preferences / Performance I have double-checked the Nvidia settings to make sure PS is set to run on the Nvidia GPU I have double-checked the Windows graphics settings to make sure PS is set to run on the High performance (Nvidia) GPU   Being a dev myself I can get a few clues from the crash log, but nothing to save my life. As I said so far I know this is a division by zero exception that occurred in a call to boost::archive::codecvt_null<wchar_t>::do_max_length (according to stack trace), which is AFAIK a function related to serialization in the Boost C++ lib. This tells me

I am on the current version of Photoshop on my iPad. I can slide the brush hardness up/down, but the tool is not displaying the correct hardness. The brush works correctly when I'm actually painting, but I rely on that display icon.  I uninstalled the app and reinstalled. I reset the preferences in the app settings. Like I said, the brush works, but just really want this visual cue back.  

In the Material view, groups such as Material Properties, Substance Properties, Positions are always expanded and cannot be collapsed even when we click on the down arrow at the left side.

So after a clean install of Windows 10, all the latest updates and the latest updates for PS 2020, I was hoping this would be fixed, but it's still an issue.   In PS 2019, I open a high res TIFF, and go to: Select -> Select Subject. In about 2 seconds my subject is selected. Perfect.   In PS 2020, I open that same TIFF, Select -> Select Subject... and... waiting... BSOD. Every time. What's worse is it even crashes the BSOD and it just hangs on 0%.   My Spec: Win 10 Pro 64 i9-7940X 64GB Ram 1TB 970 Pro GTX 1080 Ti  

Cmd+J duplicates a layer (group).   When doing Cmd+Opt+J on a layer, I get a popup to name the new layer. When doing Cmd+Opt+J on a layer group I don't get the dialog, it just duplicates the group, as would Cmd+J.   I think this is a bug?

In V22.0.1 the eyedropper sampling ring is missing. Toggling the checkbox in teh options bar does nothing.   Resetting preferences does not resolve.   Windows 10 v20H2  and NVidia RTX2080ti driver 456.71   The tool works correctly in v21 and earlier on the same system   Dave

Using macOS (latest version) on an iMac Pro. Changing the opacity on a PSB freezes up the program for 5 to 10 minutes at a time where you cannot do anything in the program. No spinning beach ball, just stuck on the arrow with no ability to cancel, exit, or do anything. Just started after I updated. Super wierd, but problematic.    {Thread title edited by moderator}

Proof of bug: https://www.screencast.com/t/ekno4wgJLzXR   Process Create several artboards Place SMART OBJECTS on the boards with transparrent BG's Export the items using EXPORT AS Select PNG and transparrent bg Change the size from 100% to anything, lock the aspect ratio Items "move" on the artboard - they should not

Hello, Long time user, 25 yrs profesional retoucher. Discovered a random little bug today I thought I'd pass on. Using PS 2023 24.1.1 on various Macs, all "up to date" etc.The bug is this:If you make a marquee selection over a Smart Object you can then "move" those pixels by selecting the move tool and then using the keyboard shortcut arrow keys on the keyboard. I also was able to "move" some pixels and then even transform them wtih "command T" All of this is on a smart object layer, not an open smart object. Basiclly "editing" a smart object that isn't open.Not sure if I can post a video if my discription isn't clear enough, and happy to pass one on if needed.Cheers 

Hello there1. Photoshop V 24.12. PC window 10About 3 photoshop updates ago (roughly 5 months ago), I used to be able to convert video to smart object then use filter > camera raw filter to add some minor adjustments to it then go to file > export > render video.However, now it just stops the rendering process EVERYTIME at about the 35% ~ 40% mark and not giving me an error message or anything. The video is obviously unuseable since the rendering process is not completed.Can you please take a look to see what happen? Is this a bug or am i forced to rolled back to the previous version in order to do this?This is a huge draw back for me since all I wanna do is adding some minor adjustment from camera raw filter to my video before rendering it. Any suggestion to overcome this issue would be greatly appreciated. I also attached my rendering setting below.Thank you,Nick

Hello, When modifying the name of a mask in Camera Raw, if the pointer goes out of the area of the "input text", the name is not editable because the "input text" loses focus.So to be able to edit the name of the mask, I have to double click the name of the mask, and let the mouse hover the "input text". If I just move outside the pointer, focus is lost and I can't write.Thank you