Bug Reports

Finally I am seeing people having similar issues with PS 2020 and hoping to make some noise and get Adobe to address this bug eventually.Every time I close and reopen PS, on my WIN PC or WIN laptop, it resets the panels to it's default values. It all started with the layers panel, shuffing all my custom, neatly organized layer styles into one folder calling it 'Your Styles', resets the panel settings and adds the default layer styles.The same goes for the Brushes and Swatches Panel now, only started a day or two ago. But these two panels get completly wiped out, removing all my custom assets and leaving me with the default assets and resetted panel settings.I have done so much troubleshooting which did not make one bit of a difference, even uninstalled the whole CC suit and starting from scratch.Adobe community thread: https://adobe.ly/2vhbIzKMany, many more people reporting this issue!Thanks.Janine

Hi Adobe,I just bought a brand-new Mac, which shipped with macOS Catalina 10.15.2. I went to the Adobe Website and installed the latest Creative Cloud Desktop App, and Photoshop CC 2020 (latest version). Whenever I double-click a .PSD or .JPG file in the macOS Finder, with Photoshop set as my default App, The Photoshop Application itself opens, but the file does not open, so I have to manually choose File > Open, navigate to the file in the folder. This is especially disruptive to my creative workflow, since I use many different versions of my .PSD and .JPG files in the Finder and right click and then choose open with Photoshop CC 2020. I've tried reinstalling macOS (clean install), and updating to macOS 10.15.3, as well as uninstalling and reinstalling Photoshop and Bridge several times but the issue persists. Could you please help me get Photoshop to open images by selecting (Open with > Photoshop 2020) from the macOS Finder? I read somewhere online that it may be a macOS Launc

If I set Advanced Blending mode to Knockout: Shallow or Deep, then set the layer fill to 0% it causes the program to crash. I updated to 21.0.3 and the same issue occurs.I was following this tutorial: https://clicks.aweber.com/y/ct/?l=Bln2a&m=3hbVhYaHjsxrHbi&b=76PRgZMW1A2uuZhqpZIQfw

I use photoshop v21.0 on macOS Catalina. when I add some tool presets in photoshop, these presets will disappear when photoshop restarted. Moreover, I found that there is no ToolPresets.psp file in Preferences folder, and when I copy old ToolPresets into Preferences, and add some new presets, It will disappear again when Photoshop restarted.

Where did Adobe hide the ability to open a file file with transparent background when copying an image from another file? All I get is the option for white, black or custom color?

when running a batch to save as a jpg from tif files, anything with a (.--) is removed....For example, file ABCD23.5.tif is saved as ABCD23.jpg, so .5 is removed... and other files are skipped or not processed at all.... previous versions has no issue with this... but when running an action while the file is opened, it is saving with a .5, but with thousands of image, i can't be opening them all as opposed to running a batch. Something done different from previous version?https://feedback.photoshop.com/

Whenever I add a Pattern Fill layer and start scaling it down from 100%, the quality of the image changes drastically. Even 1 % makes a huge difference. I've been on remote assistance with Adobe 3 times now and every time the conclusion is that it must be my graphics card. It is indeed old and I have some problems with it, but I did try the pattern scaling feature on a gaming computer with a decent graphics card and the result is always the same. On 99% the image blurs visibly, while on 101% the change from 100 is not very visible. Let's say I have a pattern swatch I made in 2000x2000 px with 300ppi. I open a 5000x5000px document, apply the pattern and most of the time I don't need to do any scaling. However when I need to put the same pattern on a 1000x1000px canvas, I do need to scale it down quite a bit to get a good result. I took screenshots on the PC with great GPU to demonstrate the issue. 

The Smart Object icon overlays in the Layers panel are often clipped. Issue when using small thumbnails in the Layers panel, layer bounds vs document bounds or a wide and narrow document. It can be impossible to see if it's a linked or embedded smart object and difficult to double click to edit. Very obvious UXfix is to overlay the icon on the thumbnail rather than clipping it within the Layer Thumbnail.    1. Current UI - Smart Object icon invisible   2. Needed UI - Smart Object icon visible  

Hi, I have been having this issue for a while now...it's been an issue on Photoshop 2020 and now on 2021 as well. Bottoms of emojis are being cut off, I have tried changing the baseline shift and other Character settings but nothing seems to fix it. I am running the macOS Big Sur public beta (11.0.1) and Photoshop 22.0.0. From what I can tell a solution used to be turning on Legacy Compositing under Performance settings but it seems that option has been removed. I appreciate any help!

I keep running into render issues in the new PS 2020. Here's the most recent example. I loaded a large pano into the first tab then opened a PSD file into the second tab. This second tab should show me a couch and kitchen as indicated by the view in the layers, yet it's showing me the pano from the first tab. This has happened to me dozens of times in past few days. When I pull the tab out, it then renders the PSD correctly:Another issue was when I went to restart the computer and had a dozen files open in PS that weren't saved. PS 2020 just closed it all out and skipped the "Do you want to save?" dialog. Just trashed the file progress.

Hi, when I try to load an action pack Photoshop quits unexpectedly. Tks.  

The grid lines disappear for different positions on a 4k monitor + nvidia 2070 + win 10   {Moderator edited title - PS-72601}  

打算什么时候修复Photoshop 2021这些UI问题？Adobe。 请看我的截图，画板上很多UI元素模糊或者错位，全选选框右侧线条丢失，菜单栏上的文字居然不在一条线上！从Photoshop 2020开始就有了这些很明显的UI问题，现在更新到Photoshop 2021 22.5了依然不修复，这些开发者是看不见还是根本不在乎！作为一个专业的设计软件，这么明显的UI问题都看不见？你们在开玩笑？Photoshop是个很棒的软件，但这些年软件越来越大，越来越慢，还有这些明显的UI问题这么长时间了视而不见，到底在搞什么？   Google translate： Please look at my screenshot. Many UI elements on the drawing board are blurred or misplaced, the lines on the right side of the select all box are missing, and the text on the menu bar is not on the same line! Since Photoshop 2020, there have been these obvious UI problems, and now they are still not fixed after updating to Photoshop 2021 22.5. These developers can’t see it or don’t care at all! As a professional design software, you can't see such obvious UI problems? Are you kidding me? Photoshop is a great software, but the software has become bigger and slower in recent years, and these obvious UI problems have been ignored for so long. What are you doing?   Screenshot-full-size-1 Screenshot-ful

When a smart object is created, it gets the file reference property from the name of the top layer, which is then used to create a temporary file (when edited). If such a name contains characters that are not supported by the file system, then an error will occur when trying to edit a smart object, for example:       activeDocument.activeLayer.name = activeDocument.activeLayer.name +"\n" executeAction( stringIDToTypeID('newPlacedLayer'), undefined, DialogModes.NO ); executeAction( stringIDToTypeID('placedLayerEditContents'), undefined, DialogModes.NO ); //error       Please help, error when placedLayerEditContents.

Hello, I just noticed that the"Color Settings.csf" found in the preferences folder of the computer I'm facing (still running 22.4.3) is listed as "Color Settingscsf", without the period. and therefore without an extension... According to the help files, it should have the period in the name... I wonder if it works properly as is... the file properly updated, still without the period.   Users\[user name]\AppData\Roaming\Adobe\Adobe Photoshop [version]\Adobe Photoshop [version] Settings   Can anyone check if it is also the case on their machine? 

I thought I would make a comment about the Select Object and maybe it can filter back to the people who do marvelous things like that.  First of all, I want to let everyone know I am amazed at how the "AI system" does its thing!  But I have an image that doesn't do the norm.  The image is of an elk, and the "blue" silouette doesn't follow the "ants" selection - the blue outline is better!  I was wondering if I could get the "ants" to follow the blue outline?  (I am on a Windows 10 computer.)

Photoshop CC Version: 23.0.1 Operating System: Windows 10   I am a new user to Photoshop CC, but I have been using Photoshop CS6 and older versions over the course of 15 years.  A quality of life change that I noticed in CC is that whenever I use the type tool, it no longer allows me to move the text by dragging anywhere outside the editable area when the type tool is active.  There appears to be an invisible "bounding box" that only allows me to move the text within a specific region before the cursor reverts back to my OS cursor and immediately commits the text rather than letting me drag it around.  Additionally, when I click to place text and the line is blank, I have no option whatsoever to move the text unless one character is added.  This is incredibly frustrating to work with as the type tool has never behaved this way prior to CC and I don't understand why this functionality was changed.   Upon further research, I noticed optional extensions

Hello,   I just came across a bizarre Polish translation of the menu in the new Photoshop 23. In the Export as ... menu, we can choose the quality of the jpg file in which the graphics should be, we can choose 7 values. The last two are: - doskonała and świetna. Doskonała means perfect, świetna means great. There can't be something better than PERFECT i supouse. Anyway, We should can choose quality just as with old "Save as for internet". Especially when we need to save a file with a specific value in kb, and the difference between the grades to choose from is too significant.

Hi Team, when importing a layered PSD into InDesign (all software versions have been updated) the adjustment layers are not rendering correctly. Specifically, using a Black and White adjustment layer with a Gradient Map above. The preview shows the masked area as mono, yet when a composite layer is placed at the top of the stack it renders correctly in InDesign. Any ideas? Cheers, Mark

Hi,I have recently "upgraded" to Windows 11 and now I am having issues with the Photoshop UI. I am not sure if this is really Adobe's fault but since it's happening in the Software I'm posting here first.The issue is that on popup windows the mouse pointer is offset downwards. I have reinstalled Windows 11 on Friday because I heard upgrading instead of re-installing can cause issues but this did not resolve the issue (and neither my other Windows 11 issues).Here is a video explaining it a lot better than words could do: Photoshop:Version 23.0.3 OS:Edition Windows 11 HomeVersion 21H2OS build 22000.318Experience Windows Feature Experience Pack 1000.22000.318.0Thank you for your help!

I was unable to open photoshop after I have perform the update today. It was constantly crashing. Please help.

I keep having an issue with white boxes obscuring portions of my files when I am zooming in and out or saving the image. It happens when I try to flatten the image, save as a PDF, or save as a JPG. Prior to updating to version 22, I had found a workaround to the issue by using the Legacy Compositing checkbox. However in this version, that option is no longer available and I cannot find any way to stop the boxes now. I am running on a Macmini using macOS Catalina. Someone please help!

We can manually access 3 Performance checkboxes (Accelerated, Step by Step, Pause for: / value) in 'Playback Options' from dropdown menu of 'Actions' Panel. There is no problem to set them by script. Unfortunately we can not read them:     sTT = stringIDToTypeID, ref = new ActionReference() ref.putProperty(sTT('property'), sTT('playbackOptions')) ref.putEnumerated(sTT('application'), sTT('ordinal'), sTT('targetEnum')) executeActionGet(ref)     The above codes gives error, but the similar one to read 'Add "copy" to Copied Layers and Groups' (which manually we access from 'Panel Options' of 'Layers' panel dropdown menu) works with no problem from first CC release (as in CS6 it didn't work yet):     sTT = stringIDToTypeID, ref = new ActionReference() ref.putProperty(sTT('property'), sTT('addCopyToLayerNames')) ref.putEnumerated(sTT('application'), sTT('ordinal'), sTT('targetEnum')) executeActionGet(ref).getBoolean(sTT('addCopyToLayerNames'))    

If a guide is ctrl/cmd-dragged while a transform is in process, the guide creation is not added to History. 1. Create new document 2. Use marquee tool to select an area of the canvas 3. Select Free Transform 4. Ctrl/cmd-drag a guide onto the canvas 5. Enter a rotation value 6. Apply the transform Result- transform is applied, new guide is added, guide creation not in history (see attached video) Windows 10 Pro, PS 22.5.3

After updating the photoshop in my mac pro, when I use the zoom in the trackpad it works with some delay, like if it was trying to make it "smooth" but it's actually really annoying. Anyone with the same problem?   {Moderator note: Edited the thread title, PS-63413}