P: Completely broken Hand tool (PS24.5) Hand Tool Sticking, sticky, not seeing mouse-up

I wasn't trying to "recommend" a version. I implied I installed all versions down from 24.6 and the issue happens consistantly in every one of them but 24.1.1. I didn't see anybody pinpoint the exact version in which the issue starts happening, and it seemed a valid point. 

Well, I was not expecting any improvement. But this DID work for me. So far. I have only tried it on one image. And it is early in the day. I will get back later. Keeping my fingers crossed.

I did first try the 24.7 Beta. Without doing these steps, it also had the sticky hand tool. But after doing these steps, it goes away. Very odd. But it works for me.

@Nik Hagialas Of course, we realize that these bugs are not intentional. But for those of us who actually use Photoshop for a living, these bugs can be really frustrating.

@Matias29988476et9e Well done, hopefully this routine of recommending downgrades to each other is now broken.

@MathiaArkoniel I've reinstalled my Windows OS dozens of times to test this. This is clearly a 24.5 and 24.6 issue, not a user issue. It's not a matter of turning some options on and off.
It's not a matter of turning any options on or off, because this bug happens even if you just reinstalled Windows OS and installed Photoshop and didn't touch anything, so it's something that's already built into the release installation that's causing the bug. It's not your fault.

@gendrix13 If you've rolled back (downgraded) to a previous version of 24.5 and still encounter the bug, try forcing a reset of your preferences.
The installers for 24.5 and 24.6 seem to pollute the configuration, and we expect that to reproduce the bug in other versions.

@mohameda24324359 Is this a new beta 24.7? The 24.7 I tested some time ago had the same issue.

The following cleared the problem.
Incidentally, the problem occurred even after reverting back to 24.4.1, so it may occur regardless of the version.

(1)Uninstall Photoshop (delete preferences as well)
　※Backup " \AppData\Roaming\Adobe\Adobe Photoshop 2023Roaming".
(2) Installed Photoshop 24.6.
　※The problem was not fixed.

(3)Uncheck [Use graphics processor].

(4) Operate appropriately with Ctrl+Space+Left mouse (zoom) or Alt+Right mouse (brush size change), etc. →No problem. (However, the operation is slow.) → No problem.
　Open the "Distortion" filter. (But it works slowly.)
　Close the "Distortion" filter.

(5) Check the "Use graphics processor" checkbox again.
(6) Restart Photoshop.
　★It now works without any problems.
　※After this, there was no problem even after reverting the backed up preferences.

Based on the above, it is likely that Photoshop is repeatedly updating itself, causing some problem with loading the graphics processor and slowing down its performance.
It may be possible to fix the problem by doing steps (3) through (6) above, turning off the graphics processor, manipulating the "distortion" filter, which is primarily used by the graphics processor, as appropriate, and then turning it back on.

I am going to wait and see with this for a while.

I would be happy if as many people as possible could get it fixed before 24.7 fixes it.

※Used "DeepL Translator"

The bug seems to have been fixed in Beta Version: 24.7.0 20230628.m.2223 0770f83 x64
Using the mouse or pen (WinTab); panning and zooming seem to be working fine as it was back in Version 24.4.1. No more "stickiness". 

24.4.1 is starting to have the same issue as well for me. Draw with about 6 clicks of the pen tool and then is just stalls out, sticks. GAH!  Might be going back another version. 

This issue is driving me crazy. It makes working fast and in a fluid manner very difficult. As everyone and OP said, the hand tool becomes sitcky. The magnifying tool is also sticky. I release all keyboard shortcuts. I am not holding down any buttons on the mouse/pen, and the zoom or handtool are still there, moving the canvas around like nobodys' business. I need to Left Click several times to have this effect go away.

I am using a Wacom Cintiq Pro 24, latest driver (Driver 6.4.2-3). I have tried older versions of the driver.
NVIDIA GeForce RTX 2080 SUPER also on latest Studio Driver (Version 536.40)

64GB RAM, 3.60GHz Intel Core

All drivers are up to date.

I have read through other threads. Tried resetting preferences. Tried reinstalling Photoshop after fully uninstalling it. Tried disabling Overscroll and Flick features. I reenabled Overscroll because it's a feature I need. Disabling features should not be the solution to a bug.

Adobe Please fix this bug. This happened in the past, and it was fixed. I don't get how the bug returned unless the same old fault code was reintroduced.

Thank you very much.

I reversed to version 24.1.1. For me it's the last working version before this was broken (plus the synthwave car intro is sick)

I am having the same problem and it's driving me nuts. I don't understand how every few months Adobe seemingly breaks something that is crucial to any artist's workflow and has worked previously for years... 

@Nguyen Mau23434306fl9b  Yes. This bug occurs in 24.5 and 24.6, so if you want to be sure to avoid it, you should roll back to a version earlier than 24.5.

@mohameda24324359  I honestly don't think it has anything to do with Windows ink and PSuserconfig at all, because it's easily reproducible with a mouse, and it's not that tinkering with PSuserconfig fixed the problem, it's that tinkering with the options changed some behavior tied to specific code that made it look like the problem was "fixed".

@aurélienl26589931 
I actually experienced this bug a little less on Wacom in 24.6, and it was still 100% reproducible with a mouse.
I think people are focusing incorrectly.
This doesn't seem to be a single issue with tablets or mice.
I can reproduce this bug no matter what tool I use.

@DLBT 

If you're sure you've rolled back to a version prior to 24.5, try resetting your user settings once and restarting, and that should fix the problem.
The default installer/default preferences in 24.5 and 24.6 are what is causing and contaminating this bug, so we need to wipe them clean.

@com30846216qz1t 

I hope this is fixed soon, because some of the other bugs are reproducible when taking certain actions.
However, this is not something you can do anything about, as it is a problem with the full release installation and configuration of Photoshop itself.
I thought this would be a quick fix when it was first discovered in 24.5, but I'm surprised, it should be fixed in 24.7...

@B3c03 

Honestly, there are different bugs in each version. The important thing is how much you can tolerate. To be precise, certain bugs may not have a big impact on you, so you should look at the bug list to find a stable version that works for you and...
Personally, I think 2020 is the most stable version with some new features (21.0.3 to be exact).
And if you don't need the new features(Such as ObjectSelection or Select Subject things), I'm sure you'll be happy with the stability and lightning-fast speed of 2019, 2018, or even earlier versions of 2015.5.