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J
jazz-y
Legend
October 27, 2021

P: Photoshop 23.0 - cannot open TIF files, generated in other programs

  • October 27, 2021
  • 155 replies
  • 61982 views

Starting from version 22.5.2 Photoshop stopped opening some tif files. The issue is related to a previously discovered vulnerability, the escalation of which, under certain conditions, may lead to arbitrary code execution - Adobe Security Bulletin.

 

Important: The problem is not with Photoshop, but with third-party software developers who do not keep track of current TIF specifications

 

A temporary solution to the problem is to convert files in third-party editors that completely update the structure of TIF files (for example, xnView, ImageMagik, etc.); such files can also be converted using the Camera Raw plug-in (via Bridge).

We all hope that Adobe can solve this problem and find a way to bring third-party files to modern standard. But I recommend that you independently contact the developers of programs whose files Photoshop cannot open. Notify them of the problem, recommend to contact @J453 using this community. Jeffrey can provide technical information to developers to solve this problem.

List of apps that have problems (according to your feedback):

 

There are no problems (or solved):

 

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    155 replies

    Show previous replies
    davescm
    Community Expert
    davescmCommunity Expert
    Community Expert
    November 10, 2021

    It sounds like you need to go to the source of your TIFF images and point out that they appear to be non compliant. As Jeffrey stated earlier a fix was being applied in Photoshop to calculate the missing information, but only where that could be done securely.

    What is the source of those TIFFs?

    Dave

     

    K
    Kristen5D94
    Participating Frequently
    November 10, 2021

    This does not resolve my problem and I'm still unable to open my TIFF images in both 22.5.2 or 23.0.1

    Verto
    Verto
    Known Participant
    November 10, 2021

    Excellent!

    I can open again all the TIFF files created in Capture One and SNS-HDR Pro, in Ps 22 and Ps 23 without problems.

    Thank you very much for your help.
    Best regards.

    theghost
    theghost
    Participant
    November 10, 2021

    Thank you for the fix. It seems to resolve my problem (tiffs generated with ScanTailor).

    Kukurykus
    Kukurykus
    Legend
    November 10, 2021

    The question is whether it works like before 22.5.2 or it updates incompatible tiff's while opening?

    Mohit Goyal
    Community Manager
    Mohit GoyalCommunity Manager
    Community Manager
    November 10, 2021

    Hi all,  

     

    We're happy to announce the release of Photoshop 23.0.1. This update includes the fix for this issue. To see the list of all fixed issues, click here

     

    To update Photoshop to 23.0.1, click "Update" in the Creative Cloud desktop app next to Photoshop. More detailed instructions for updating  

     

    Let us know if the update resolves the problem for those affected and share your feedback with us.  

     

    Thanks,

    Mohit

    J
    jazz-yAuthor
    Legend
    November 10, 2021

    The issue has been fixed in update 23.0.1.

    Just checked on my files.

    Kukurykus
    Kukurykus
    Legend
    November 10, 2021

    This one is specific, so might be not fixed, how ever read Photoshop 23.0.1 is now available

    Then go through the thread for more details and the solution. Say what other apps you use...

    M
    Matt Dunn
    Participant
    November 10, 2021

    I spent a few day of doing a workaround while I waited to be contacted by an Adobe rep regarding this issue (I would open my TIFF files in image preview on my Mac, then resave them, which would then allow me to open them in PS23).  After speaking with an Adobe rep I was told to download the older version to use until the V23 issues were resolved.  I've done that but now the TIFF files that I had opened and worked on in V23 will now not open in V22?!  These files are for a book I'm putting together so it looks like I'll need to run both versions of PS until this matter is resolved, it's incredibly time consuming and I was told that a fix is still 2 - 3 months away, is this correct?

    K
    Kristen5D94
    Participating Frequently
    November 9, 2021

    I am unable to open TIFF images created by OrthoVista. Can anyone help?! I tried going back to 22.5.2 and it still doesn't not work. 

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