Bug Reports

CC desktop says it is uninstalled, but can still open the program. Tried Cleaner tool reset pref trash media cash rebooting     Is the beta 9 gig large?

Steps to reproduce:1. Export a clip.2. Discover an issue, fix it and export the clip again (direct export, without AME) to the same file name3. Premier acts wonky, doesn't immediately throw the warning that the clip exists.4. Go to File Explorer, delete the clip5. Export again. Now Premier warns that the clip exists in the project (after faililng to find the clip and throwing up the find-a-clip dialog (set to offline).6. Go to bin and delete the now-missing clip7. Discover that the setting to Import into Project is set on by default8. Go digging for that and finally find it under "General." Now will it stay off, or will it reset in the next project??? Import into project should be default OFF, and a more prominent button to turn it on should be on top level of export dialog. System info    Application: Premiere Pro (Beta) v24.1.0.2    OS: Windows v10.0.22621, RAM: 63.83 GB GB, CPUs (logical): 16

Steps to reproduce:1. Import a clip and use any motion attribute (scale up, move sideways, etc.)2. Apply an effect, such as Color Key.3 Right click the clip and choose "remove attributes..."4. Choose to remove all effects, leaving Motion unchecked Result: ...Whole clip reverts to defaultExpected: ...Only the effects to be removed Of course I could just click "clear" in the effects controls, but that only works for one clip.  I wanted to lasso a bunch of clips and clear the effects, but it resets all the lasso'd clips. System info    Application: Premiere Pro (Beta) v24.1.0.2    OS: Windows v10.0.22621, RAM: 63.83 GB GB, CPUs (logical): 16

When selected the Scene Edit detection window pops up but nothing happens. The "apply a cut..." is the only option selected. It shows "analyzing clips" but no progress. Waited for 3min and nothing. Steps to reproduce:    1. ... Result: ...Expected: ... System info    Application: Premiere Pro (Beta) v23.6.0.49    OS: macOS v13.4.1, RAM: 16.00 GB GB, CPUs (logical): 12

Hello,My issue is that I can't play anything anymore. My project keeps freezing continuously, and I can't see anything in the playback. This screen remains black or stays on "media pending." I also can't render. Additionally, a portion of my project suddenly has stripes, and I can't play it either. The strange thing is that I only encounter this issue with this project and not with other projects. I've watched a bunch of tutorials, but none of them have solved my problem. Does anyone have a solution? I'm editing in the latest version of Adobe Premiere Pro Beta.

Bom dia, formatei meu MAC e fui tentar instalar o premiere pro (beta) e consta como incompativelFico no aguardo de uma solução, antes de formatar, eu usava nesse mesmo sistema OSEsta instalado o OS Monterey

JPGs brought into a bin don't show thumbnails.  But they do show in Preview window when double-clicked, and they can be brought onto the timeline and they play OK.  As this is a repeat project, JPGs previously imported in earlier builds do show up. Version 24.1.0 BETA build 2 Windows 11 

All kbsc gone in build 41. Copying them over from 23.6 does not work.

 This pops up each time the Beta is opened. Otherwise seems to be working OK, except all keyboard shortcuts are missing from Keyboard Shortcuts diagram (as previously reported), but common ones are working (i/o, ctl+K, etc.) expression: "false"hash: "dc3a8553-0e6a-b4c2-f8ed-78a100000030"message: "You tried to register the BetaFeature RemoveSyncSettings that is already registered, or with a duplicate JIRA ID DVAPR-4245935 that has already been registered."sourceFile: "D:\main\dva\shared\adobe\dvaappsupport\feature\src\BetaFeature.cpp"sourceFunction: "dvaappsupport::feature::BetaFeature::BetaFeature"sourceLine: "346"threadID: "11252"timestamp: "2023-08-30T14:12:42.0Z"} -------------- StackTrace --------------dvaappsupport::feature::BetaFeature::BetaFeature ( @ 0) (dvaappsupport.dll+0x0000000000138C4F)dvaappsupport::feature::BetaFeature::BetaFeature ( @ 0) (Frontend.dll+0x0000000000003F0F)initterm ( @ 0) (ucrtbase.dll+0x0000000000024EAD)FE::Run ( @ 0) (Frontend.dll+0x000000

Steps to reproduce:    1.Set motion keyframes on a clip (a still JPG in this case - haven't tried it with motion)2. Copy clip with keyframes adjusted3. Select one or more other clips4. Right Click. Paste Attributes Result: ...Nothing happensExpected: ...Keyframes to be imported to selected clips System info    Application: Premiere Pro (Beta) v24.1.0.2    OS: Windows v10.0.22621, RAM: 63.83 GB GB, CPUs (logical): 16

Hi everyone,I have a brand new Installation of Adobe Premiere Pro (BETA) 24.0 and all the "Keyboard Shortcuts" are greyed out. There is absolutely nothing showing in any of the Layouts (Screenshot Attached).I'm not even able to assign/create new Shortcuts.Any idea what is this?

Hello,I can't see all my shortcuts keys and command after the update of 2 days ago.I've tried to reset the software and also use Premiere Pro not Beta version, but it is the same. Thanks for you support,V

I can't assign keyboard shortcuts.　Copy and paste can only be reflected in the copied track. (Even if I reset the settings)

 

I'm not reporting a bug just a crash. PP 24 Beta (Todays update). Crashed when I walked away for breakfast. No processes such as rendering were started. My project is R3D heavy. Attached are the logs. How do we know when/if they will get to an Adobe rep? That's not an accusation. It's a question.

SO THIS IS A BUG  OR ISSUE IN GRAPHICS PANNEL AND ITS PRESENT IN BOTH VERSION MAIN AND BETA VERSION WHEN WE GO AND CHANGE THE FONT IN ANY TEMPLATE WETHER IT IS THIRD PARTY OR ADOBE STOCK OR INBUILD  LETS SAY I WROTE THE INCORRECT SPELLING OF FONT AND I WANT TO CORRECT MY I WOULD NAVIGATE TO THE WRONG LETTER WITH LEFT OR RIGHT ARROW KEYBUT THE MOMENT I PRESS THE ARROW KEY THE SOFTWARE JUST CRASHES BADLY AND YES IT IS ALSO PRESENT IN MAIN VERSIONAND NOW YOU WILL SUGGEST ME TO USE BACKSPACE INSTEAD BUT TRUST ME WHEN YOU ARE EDITING FOR LIKE 04 TO 06 HOURS BACK TO BACK YOU DONT RECALL NOT TO USE ARROWS KEYSI URGE  TO FIX THIS ISSUE BECAUSE ITS JUST TO BASIC MAN

I just upgraded my system to a mac studio. I am using premiere beta, the most upgraded version: 23.6.0 Working in premiere is extremely glitchy. Things keep freezing up and crashing. I am building a sequence and things clips get stuck and I cant drag them anywhere. When I try to use lumetri, with scopes open, the shots go all crazy colors and eventually it crashes.  Feeling very discouraged since I just poured a lot of $ into this new mac studio. 

Issue - Can not open project file from previous betaAdobe Premiere Pro version number: 24.0.0 BETA (Build 23)Operating system - Windows 11 22h2 10.0.22621.1992 (2022 Update)System Info: CPU, GPU, RAM, HD:CPU  AMD Ryzen 5 5500GPU and Driver Version                     Gigabyte RTX 3060 Eagle OC 12G Rev 2.0 LHR (GV-N3060EAGLE OC-12GD)                      NVIDIA Studio Driver 536.67RAM  32GBHard Drive   KINGSTON SKC3000S1024G  nvme SSDVideo format: HEVC 8bit 4:2:2Expected result File opended.Actual result 

I am in a very serious crisis as the premiere pro Project, or it's previous auto saves that I have been working on are not accessible anymore. I am able to create new project on premiere beta, however I can not open, or import the project that I have been working on.  tried to re install premiere beta. did not work.  this issue started happening after I have updated beta to the latest version.  please help as this is a major issue that is completely killing very valuable time, 

I'm not sure why this is happening but I've had 5 crashes on today's build (8/16/23) in the last hour upon opening a project that is created for Premiere 24. I'll run through the troubleshooting steps and all but I just wanted to get this out there in case others were experiencing the same thing.

When creating a team project I get an error that there was an error Auto-Saving.  I cannot even create a team project because I cannot get past this point. Happens to me in the normal versions of Premiere also   

I just upgraded to Beta build 30. The previous beta was totally stuttering though the one before it was totally working well. Honestly, I'm thinking of dropping off the beta program. I expected to try out new features and have the occasional crash, but it's been major bug after another and now, permanent Media Pending! 😞Windows 10

Something is wrong with this build All projects from recent beta builds show this error    

Estou utilizando o Adobe Premiere Pro Beta. Hoje apareceu uma atualização e agora não abre nenhum projeto que ja estava editando. Aparece a seguinte mensagem: "Não foi possível carregar o projeto, provavelmente, porque ele está danificado ou contém elementos desatualizados".Não sei o que pode ser e como resolver.

Hello, I had a Premiere file i was editing on my m1 max mac, in v24. After a few hours of editing, I tried opening the file again to the error: "The project could not be loaded, it may be damaged or contain outdated elements." I looked online, logged out and in of Adobe Creative Cloud, restarted my computer, re-installed the software, tried to recover an auto save of the file, tried to use Premiere (Intel) version, nothing worked. I read about opening it on another computer and sending yourself a new saved copy with the media unlinked, so that night I slack'd myself the file, opened it at home on a windows machine (it opened,) saved it as a new file, sent it back to myself, the next day I went back to my Mac at work, tried to open the file, it didn't work. I then uninstalled and reinstalled premiere pro, then opened the file, NOW IT WORKED! 🙂 I made some edits, exported some things, then closed premiere to bring the clips into Capcut to use th