Bug Reports

Remix clip stuck up at %. This always happens.

Unable to select import, Ctrl+I, or double-click in the project folder to import new footage or content. 

SyntaxError: unexpected token n in JSON at position 25Live text transcription while I was scrubbing just crashed and showed me this    

Version Beta 24.1.0impossible de créer une séquence ni de créer unecalque d'effets.

I am using a MacBook Pro with M1 Chip and 64 GB of Memory, the OS is Ventura 13.3 and I am using the latest version of Premiere Pro (Beta) (v23.4). I have been working a lot of the text based editing and the software will let me edit a little and then after a few minutes it crashes and other times it crashes immediately after I open the app.  steps to reproduce the problem:- Open file that links to premiere pro beta- open text based editing panel - edit and cut using text based editing- premiere crashes- go to auto-save and hope there's a more recent save- copy over what you lost and save again to the main file - app crashes again- double click to open the file again- premiere pro beta pops on screen and then crashes immediately. 

I tried to update Premiere Pro Beta today but instead of updating it just send me to the regular Premiere Pro and on my Creative Cloud it says that the update is "Canceling..." but it hasn't canceled the update or changed it's status since. I've tried closing out of Creative Cloud fully and going back in which didn't work as well as reopen the Beta App and when it give the popup  "Update to the newest version", I've hit update to just run into the same issue again of the never ending "Canceling..." status. Any help or suggestions is much appreciated. 

Premiere locks up computer, monitor goes black, when it all returns there's no video playback and I have to close premiere and reopen it. It's been happening really frequently lately. Windows 11Updated beta PremiereBug occurs at completely random times, no common actionWhen I went to take a screen shot of the blank program windows Premiere completely crashed this time.

Ventura 13.5.2 M1 mini If I go to settings, the beta crashes

Direct transcribe of source clip immediately gives error in Text Panel.   Project panel -> Right-click -> Transcribe. Immediate display of error in Text Panel. Close Text panel and reopen.   Click on Source Monitor tab, then text, then transcribe. Same error.   Drag to New, from Sequence view, click on Transcribe. Works.   Same with a second clip.   I see no way to transcribe a source clip with access to the Create Transcription dialogue.   Reminder for me to submit a feature request: provide for setting preference for Speaker detection without turning on auto-transcription.   System info    Application: Premiere Pro (Beta) v24.1.0.35    OS: Windows v10.0.19045, RAM: 63.80 GB GB, CPUs (logical): 16   Stan  

I cannot identify an exact process. But several times in builds from 29 to 32, scrolling down a list of files in the Media Browser results in PR closing with no message or error.   No crash log on my desktop.   System info    Application: Premiere Pro (Beta) v24.1.0.32    OS: Windows v10.0.19045, RAM: 63.80 GB GB, CPUs (logical): 16  

The video does not play from the timeline. software is responsive but timeline video play is not.

Hi, your new Enhance audio is a game changer. But there's a bug: At the end of a audio clip region there's a dip in volume artifact. If I extend the clip, it's not there. If I cut the clip it moves the volume dip to the new end of clip region. Has anyone else experienced this? Thanks for your help.

I've been fiddling with the latest beta of the media encoder for a couple of days now. I am getting a Media Encoder Damaged message asking me to remove the app.     I have tried uninstalling, rolling back versions, and everything else I can think of, but nothing works. Fortunately, I can still export from Premiere Pro, but rendering embedded After Effects comps are a problem.

The remix clip text on the music does not go away after remixing the music.

24.1.0 Beta (build 29). Windows 10. Once I've created captions from a transcript, if I want to edit any text in a particular caption segment, I double-click to activate the editor, and then it closes the editor after each character (but not spaces, I believe). I have to double-click it after each letter to re-activate the editor. The editor should remain open until I tap the escape key to close it.I made a 15-second loom video demonstrating the issue: https://www.loom.com/share/b7a55375af9f4c7796a0c8e8d3398522?sid=f8a3df54-205b-4270-9afe-c626a2e5c118

Please give me a fix for this!

Downloaded and used the Beta to finish off a project.   This one has a fair number of source files.   Went to export, and the status bar either remains at 0% with no indication of time remaining or shows nearly 9 hours to output a 17min. video. I cannot go back to the stable version of Premiere with this now-completed project.  Any ideas, on how to force it to output are welcome. Thanks Kevin

24.0.1 (build 29). Windows 10 Not every time, but frequently, when I complete a transcript and click "create captions," the preferences dialog opens, and after I select my preferences and click the blue "create captions" button, Premiere Crashes. It seems to happen after I've created captions for at least one other sequence in the session. When I go to create captions for a new sequence, the dialog box has the captioning preferences triangle selector already opened and the preset selected. If the triangle is closed when the dialog it doesn't happen, but when it's open, it often (maybe always) crashes. I still have to select the max charecters, minumum time and # of lines each time, but if the preset is preselected, I think that's when it crashes. 

So I am trying to open the Keyboard Shortcuts so I can import my shortcuts from older versions but it's not opening at all. Does anyone else have this problem? I just updated it to 24.1.0 but still not working. 

llevaba ya 5 ascenas de una video largo y me dejo sin los archivos abiertos en after efects beta tambien 

Hi, every time I click on the pencil icon to edit caption text, it exits edit-mode after I type 1 character.  I would hope to click on pencil icon, edit my text, and then click off when I'm done Anyone else experiencing this issue? Premiere 24.1Mac Venture 13.5.2

When I try to playback RED footage (.r3d clips) the player will stop playing (won't play back). It won't crash, but the timeline won't play back anything. Sometimes exports are pausing around the spot the RED footage exists and just won't continue (says 2 mins, but won't progress). Something's going on with RED footage in the Beta -- works fine in earlier versions of PP. Anyone else have this problem or can test out varieties of RED footage in their timelines? Might it have something to do with reframing the size (6k down to 1080p in 1080 timeline)? 

No me deja editar luego de crear los subtitulos en el panel de texto>subtitulos

Hello there,  i am struggling with creating captions, once write down/paste text with corect timing and create following one, the first one text will dissapear! Its also doesnt work after importin whole .srt file. Iam allowed to edit one character in caption and then Premiere close editing option.  

I am facing an issue, when I convert the transcription in caption, and try to edit the caption it takes me out from the edit mode after pressing any key. to edit complete have to reenter everytime