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How to Report a Bug in the Adobe App Community Run into something that’s not working the way it should in Photoshop? Let’s tackle it together. When you share bugs in the Adobe Community, you’re helping product teams see what’s really happening, recreate the issue, and fix things faster. Think of this guide as your sidekick—it’ll walk you through creating a clear, helpful bug report, no technical expertise needed. Before you startBefore jumping in with a new bug report, take a quick look around the community to see if someone’s already spotted the same issue. If you find a matching post, add your vote and feel free to add your experience there instead of starting from scratch. It keeps everything in one place and helps the team connect the dots and solve things faster. Note: Any duplicate posts will be merged into a primary post that you can follow for updates on the issue. What makes a good bug report?A great bug report tells the full story it explains what happened, what you expected
Adobe Photoshop Elements 12 appears to have installed properly, but continually asks for a login. I went through all of the prompts, but every time I try to launch it, it does the same thing.
Now I am using Adobe Photoshop 2027, before version 2026. All time I have in directory C:/Users/name/AppData/Roaming/Adobe... Adobe Photoshop 2021 next to directory with aktualy setting, now 2027. I some time am cleaning and I clean directory Adobe Photoshop 2021. But when I do another cleaning Adobe Photoshop 2021 there is another. I have according new instalation to net all registers and directoryes on system disc. How is a possible this directory remove on all time???
wenn ich - z.B. ein Stacking” aus 4 Fotos in Photoshop “automatisch überblenden” will, und aus Lightroom heraus die 4 Fotos mit dem Auftrag “ in Photoshop als Ebenen öffnen” an Photoshop übergebe , öffnet sich Photoshop aber das ist es dann, die Fotos werden nicht geladen, Photoshop reagiert nicht mehr (auch nach 10 Minuten nicht) und lässt sich nur noch über den Taskmanager beenden! das passiert sowohl in der PS Version 27.10 und auch in 27.11. ich bin wieder auf Version 27.9,1 zurück gegangen, da funktioniert die Übergabe und das Laden problemlos!ich arbeite mit Win 11 Home 25H2, Lightroom Classic 15.6 und PS 27.9.1
Environment- Adobe Photoshop 2027, version 28.0.0 (20261027.r.20 3951c45), arm64- macOS 27.2.0- Apple M4 Max, 64 GB RAM- GPU: Apple M4 Max (GPU and OpenCL enabled)- Display: Studio Display 5K, HDR enabled- No third-party plugins installedSteps to reproduce1. Open a document with several layers.2. With the Move tool active (Auto-Select off), Cmd+click a layer on the canvas to select it.3. Press Cmd+A to select the entire canvas.4. Look at the align buttons in the Move tool options bar.Expected resultThe align buttons are enabled, so I can align the selected layer to the selection.Actual resultThe align buttons stay disabled (greyed out). They only become enabled after I click the same layer in the Layers panel, even though it is already the selected layer.Notes- This looks like an options bar refresh issue: the layer is correctly targeted, but the align controls don't update.- Workaround: clicking the layer in the Layers panel, or using Layer > Align Layers to Selection.- Reproducibl
In the beta version of photoshop 28.0, the selection of objects on the canvas by auto-selection stopped working. When trying to select an area, the layers located in the selection pixel area are not highlighted. After talking with support, we found out that this problem is missing in previous Beta versions, as well as in the regular version of Photoshop at the moment on 11/27/20. We came to the conclusion that this is not related to the problem of my personal nature (computer) The only way to select multiple layers now is to hold down Shift and click one by one, which greatly slows down the process. The error appears in all new projects created in this beta version.
Remove tool reloads after every tool change – first stroke takes 3–4 s (Generative AI off)Version: Photoshop 27.11 (also seen on 27.0.0), Windows 10, RTX 3090Steps:Select Remove tool, Mode: Generative AI off.Make several strokes – all are instant, even on new images.Click any other tool (e.g. Hand or Marquee), then select Remove again.Make a stroke.Result:The first stroke after the tool change takes 3–4 s, with the same progress UI as a Generative AI stroke. Later strokes are instant again.Notes:Holding a tool key (e.g. hold B, release) also causes it.Holding Space to pan does not cause it.Toggling Faster / More Stable processing makes no difference.Expected:The Remove model (or whatever it is, as this is with Gen AI off) stays loaded between tool switches, or there’s an option to keep it loaded.
Environment:Application: Adobe Photoshop 2027 Platform: macOSSummary:When adjusting settings for certain Adjustment Layers via the Properties panel, moving a slider updates the value, but clicking anywhere inside the panel or interacting with a second slider causes the previously adjusted slider to visually snap back to its default value. Reopening the panel shows that the custom value was retained internally. Typing numeric values directly into the input field works normally without resetting.Affected Adjustment Layers:Black & White Channel Mixer Photo Filter Selective ColorSteps to Reproduce:Open any image in Photoshop 2027 on macOS. Add an Adjustment Layer (e.g., Black & White or Selective Color). In the Properties panel, drag any slider to a new value. Click anywhere inside the Properties panel, or begin dragging a different slider.Expected Result:The adjusted slider remains at the newly set position, and the numeric field reflects the change.Actual Result:The slider instan
I keep going to photoshop clicking on update, clicking on download nothing happens and photoshop does not appear on my computer
I sometimes make a virtual copy of an image in Lightroom Classic so I can adjust the virtual copy in LR differently than the original image. I then open both the original and virtual copy as layers in Photoshop, using the context menu in LR, and blend the two images in PS. I’ve been doing this without problems for years. However, I recently have found that this no longer works. When I try to do this, Photoshop hangs and I have to force it to close and restart. Rebooting the computer makes no difference, and I can reproduce the error every time I try.However, if I open the original image and virtual copy separately in PS from LR, I can then add the virtual copy to the original as a new layer using a Duplicate Layer step and blend the layers as necessary. This is much less efficient but allows me to get the editing done until this bug is fixed.This bug is relatively recent; I’ve always been able to open “real” and virtual images as layers in PS. I’m not sure when it appeared, because it
Meu photoshop esta consumindo muito mais memoria ram que o habitual, apenas de estar aberto ja consome 11gb de RAM. Nao estou conseguindo desempenhar nenhum trabalho pois ou ele trava e congela a imagem ou ele “crash” e encerra abruptamente. Ja tive arquivos corrompidos e nao estou conseguindo achar a causa do problema muito menos a solução. Tenho 32gb de RAM e meramente ao abrir o photoshop o uso de RAM pula para 77%
I am at a loss of what to do. I have NEVER had anything like this happen before. Background - I did a photo session at a local baby group and there were around 10 mums/babies who had photos taken. It was a lovely session, everything looked great, checked my images throughout the session to ensure photos looked good. Camera settings fine. There were no issues. I edited in LRC and the images look perfect in the editing window. I export (same settings as always - will pop below) and uploaded straight to the gallery and sent. I didn't notice the issues because they looked fine in LRC. Once the galleries were out I had a Mum message about AI and when I checked the images were completely different in appearance. When I say they are so distorted it's ridiculous, some even look like there are extra fingers etc. The images do have some noise but not a ridiculous amount to have lost tonnes of detail. I haven’t used any of the generative AI features and manually reduced the noise etc. I have no c
Bonjour,Quand j'utilise l'Outil Correcteur Localisé en cliquant avec ma souris sur une zone de la photo à l’écran, une multitude de lignes partent dans tous les sens. Donc cet outil ne fonctionne plus depuis plusieurs jours. Est-ce un bug ?
It’s all in the title.Ever since this popup appeared, the brush tool has become very slow. When I make a brush stroke, the visible line lags by at least one second.However, I have the subscription until the end of November.I’ve attached a video that shows the issue. This bug is truly unbearable; I’ve never encountered anything like this in any of the versions of Photoshop I’ve used.
Hi everyone, I would like to report this explicitly as a bug report, and I kindly ask that it not be moved to the Questions section again. The behavior is reproducible in my setup and appears to involve the interaction between Photoshop 27.6, Windows Ink, the Remove Tool, and assigned Wacom pen side switches. Short description In Photoshop 27.6, using the Remove Tool repeatedly causes a massive memory increase. Photoshop then becomes unresponsive for a while and eventually shows the error message: “The operation could not be completed because there is not enough RAM.” In my tests, this happens when using the Wacom pen, but not when performing the same Remove Tool actions with the mouse. Key findingI ran several comparison tests with the same file while monitoring Windows Task Manager. Test 1 – Remove Tool with mouse inputPhotoshop 27.6 Windows Ink enabled Remove Tool input with the mouse 46 Remove Tool strokes no freeze no RAM errorMemory usage increases somewhat, but remains controlle
The tab to click on and change the properties for an adjustment layer randomly disappears. Quitting and re-opening the app solves the issue, but it will happen again within minutes, usually when switching between different projects or different app on the computer. On Photoshop v26.6 - Mac Mini M4 pro, 32gb ram, 1tb ssd. Any help would be appreciated! ss
Photoshop keeps crashing whenever I use the "Find Distracting Objects" feature. Sometimes it works perfectly, other times it takes a long time, and occasionally I have to force-quit Photoshop. It makes no difference whether AI is enabled or disabled, or whether I am working with cloud-based or local files. Even after several updates, the issue remains unresolved. Will there be an improvement to this soon? (MAC)
In Photoshop 27.11 on macOS (I’m using latest Golden Gate), Save for Web fails to embed color profiles in saved images if the Modern User Interface is being used. The “Embed Color Profile” checkbox is essentially ignored, and the checkbox and other controls behave strangely, such as the checkbox being instantly unchecked by making any other changes to the settings in Save for Web (such as changing the Quality). When the Modern User Interface is turned off, the “Embed Color Profile” checkbox in Save for Web then works as expected and the saved file contains the color profile as expected. Steps to reproduce:1. The Modern User Interface must already be active (ensure that Photoshop Settings - Technology Previews - “Enable Modern User Interface” is checked, and restart Photoshop for the change to take effect)2. Open an image file that has a color profile, e.g. Adobe RGB, sRGB, P3, etc2. Open Save for Web from File - Export - Save for Web... and ensure the image type is JPEG and that the “
Mac running OS 27.2 - Using the move tool on a selected object and click and drag. When the item is clicked to drag and the mouse button held, after 1second it switches to the next Spaces screen. If I continue to hold the mouse button, it goes to the next subsequent Space until it reaches the end.Both Photoshop and Illustrator are doing this.
Hello, for some reason my shortcuts in photoshop are not working on my laptop. For all the other Adobe apps its fine, also if i work on my home desktop I have no issues. I have already scoured this forum for a solution but have yet to find one. Any tips are highly appreciated.
O Filtro neural Desfoque de profundidade não esta funcionando, ao usar o efeito nenhuma mensagem de erro aparece e nenhum efeito é aplicado Photoshop 27.11.0
Hey everyone,Up until recently, I was using Photoshop 27.8 (Mac 26.5.1) and everything worked perfectly fine.The newer Generative Fill and Expand model produces textures that are way too smooth. I’d even call them blurry. And yes, I’m aware of the 1024×1024 px limitation, but this happens even with 100×100 px selection.Because of that, I’ve been using the old Firefly 1 model from 2023, which, unlike the newer model, works really well for my use case. It handles textures amazingly well. I mainly use it for removing distractions: I select the unwanted object, leave the prompt empty, hit Generate, and Firefly 1 understands perfectly well that the selected area should be removed.However, something seems to have changed starting with version 27.9.If I leave the prompt empty now, Firefly 1 starts generating completely random objects instead of simply filling/removing the selected area. For example, I had a white T-shirt with some red text on it that I wanted to remove. I selected the text, l
When trying to save a file in Photoshop Beta (28.0.1) on Mac. The program freezes up and become unresponsive. The top menu works, but everything is greyed out. I have to force quit the program, as it won’t quit via the menu or by right-clicking the icon. It also doesn’t save the file, so overall it’s not a great thing.
I have several M1 Macs—from Mac mini to iMac—and they all have the same issue. Whenever I open Photoshop, Illustrator, or InDesign, even if I don’t do anything, WindowServer will jump to around 80–90% GPU usage. Once I start working with files, even just opening a single image, the whole system becomes choppy and starts dropping frames, with GPU usage almost maxed out.But : if I switch the app to full-screen with menu bar mode (press F), the window shadows disappear, GPU usage drops back to normal, and everything runs smoothly—even with large files open. This makes it pretty clear the issue is related to how window shadows are being handled in macOS 26 and how it interacts with Adobe apps.It’s been months since Adobe 26 came out, and I’ve been waiting for updates to fix this, but even the latest versions still haven’t solved it. At this point, I’m wondering if it’s even fixable.M1 Macs are not that old—most Mac minis and iMacs from around 2021–2022 are still M1, so they’re definitely n
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