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How to Report a Bug in the Adobe App Community Run into something that’s not working the way it should in Photoshop? Let’s tackle it together. When you share bugs in the Adobe Community, you’re helping product teams see what’s really happening, recreate the issue, and fix things faster. Think of this guide as your sidekick—it’ll walk you through creating a clear, helpful bug report, no technical expertise needed. Before you startBefore jumping in with a new bug report, take a quick look around the community to see if someone’s already spotted the same issue. If you find a matching post, add your vote and feel free to add your experience there instead of starting from scratch. It keeps everything in one place and helps the team connect the dots and solve things faster. Note: Any duplicate posts will be merged into a primary post that you can follow for updates on the issue. What makes a good bug report?A great bug report tells the full story it explains what happened, what you expected
when I click on open file none of the options show for selecting my files.
Hi. I have NEF files and their .XMP files saved on both my laptop and an external hard drive. When the NEF files are opened from the laptop they keep their IPTC data. When the very same NEF files are opened from the external drive, the IPTC is gone. Also, Photoshop routinely goes into the spinning beach ball of death if I’ve been saving files through the Export>Save for Web command.The laptop is an Apple M3 Max.The hard drive is a 12TB Novus connecticut via USB-c.The camera is a Nikon Z9.Photoshop is version 27.11.0.
Edit: This was meant for the Lightroom cloud community but somehow while browsing, I ended up in photoshop. Since for some unknown reason, you don't let us delete anything ourselves, please move to the appropriate place.Try to move the crop a little bit? SNAPTry to drag one edge a little bit? SNAPSnaps to edges, snaps to aspect ratios, snaps to center. How the hell can I make fine adjustments to the crop without this? Who thought this was a good idea. Who UX tested this???
Product: Adobe Photoshop DesktopVersion: 27.11Operating system: macOS SequoiaComputer: MacBook Pro 15-inch (2019)Processor: Intel Core i7, 6 cores, 2.6 GHzGraphics: AMD Radeon Pro 555XRAM: 16 GBDescription of the issueWhen painting on the layer mask of a Curves adjustment layer, the image and adjustment previews flicker if a newer Light adjustment layer is enabled above it in the Layers panel.The issue occurs in a document containing grouped adjustment layers. It makes it difficult to see the image accurately while painting on the mask.Layer structureThe issue can be reproduced with the following layer structure: Light group Light adjustment layer with a white mask (Brightness/Contrast or the newer Light adjustment, depending on the setup). Skin Light group, with a mask affecting only the model's skin. Curves adjustment layer named “+ Light”, with a black mask. Curves adjustment layer named “- Light”, with a black mask. Steps to reproduce Open a Photoshop docume
Hello Adobe Team, I am experiencing a critical crash issue in the recent Photoshop update. Photoshop shuts down immediately without any error message when I try to group layers. [Steps to Reproduce]1. Select any layer (especially ones with default or localized names).2. Duplicate the layer using 'Ctrl + J' (which automatically adds a suffix like 'copy' or localized text like '의 복사' in Korean).3. Select both the original and duplicated layers.4. Press 'Ctrl + G' to group them.5. Photoshop crashes and closes instantly. [Expected Result] The layers should be grouped into 'Group 1' normally without any performance drops. [Actual Result] Immediate application crash/shutdown. [Temporary Workaround Found] If I go to Layer Panel Options and uncheck "Add 'copy' to Copied Layers and Groups", the crash no longer occurs. This highly suggests a severe bug or memory leak related to the layer text encoding/indexing engine when handling duplicated layer suffixes. Please look into this layer auto-namin
photoshop keeping crashing when using cropping tool (content Aware fill).already update to last version
I still have all creative cloud apps like LR but Photoshop is gone. I have tryed to download photoshop but nothing happens and I have restarted my computer 2-3 times
Hello everyone.I'm having a problem with Photoshop version 27.10 where RAW files won't open and most image files won't load their previews on Bridge with this version of Photoshop installed. Also, I can't open any file from Bridge into Camera RAW, seems the link between both apps and Camera RAW is broken. Reverting to an older version of Photoshop, like 27.8, makes both Bridge and Photoshop functional again. So it's 100% a Photoshop problem. I've done a lot of testing installing different versions.Does anyone know if this is fixed in latest 27.11 update or can test this on that newer version, please? I'm not risking installing it without knowing if it's fixed, after all the cleaning I had to do to my PC before reverting back.Thank you in advance.
Photoshop crashes on resume from sleep when network connectivity is enabledSummaryPhotoshop consistently/regularly crashes when Windows 11 resumes from sleep, but only when network connectivity is enabled.The crash occurs even before logging back into Windows in some cases. Photoshop is otherwise stable during normal use and does not crash during ordinary network activity.I have traced a crash dump with WinDbg. The crash is a C++ exception originating in Photoshop's bundled msvcp140.dll, and the call stack shows Photoshop interacting with the Windows Network List Manager (netprofm) through COM/RPC during a network connectivity-change notification.This strongly suggests a Photoshop bug in handling Windows network interface/connectivity notifications during or immediately after resume.ReproductionStart Windows 11 normally with Photoshop running. Put the PC to sleep. Wake the PC. Photoshop crashes during/after the network interfaces transition back to their connected state.The behaviour i
If I choose “Quick export as PNG” the colors SHIFT depending on the Windows color profile, which is a custom calibration profile!What…. huh… Nooooooooooo…… In WHICH universe is this what should happen…...After testing I can confirm that good'ol "Save For Web" does NOT do this. We're in the middle of a project and this will be dozens of hours of extra work.And then some.. In this forum, I click "describe your bug" to edit the title AND THE POST VANISHES AND I HAVE TO TYPE IT ALL AGAIN.😭
打开PS2026 Version 27.11 后进行以下操作都会造成报错和退出:打开camera raw图片进行保存; 新建画布进行编辑已经尝试但无效的方法:取消勾选Use Graphics Processor; GPU compatibility check 结果是 GPU 兼容; 重新安装PS.我的GPU是RTX 5080 laptop系统是Windows 11 26H2
After the latest update a few days ago I’ve started getting weird issues with my tiff-files. First of all, I save my projects as tiff-files to keep the layers and have better compatibility with all the other photo applications (such as the classic Windows Photo Viewer which I still prefer over other MS viewers).For some reason most of the tiffs now show me this error message instead of the actual photo: That had never happened before. Now out of 8 of my latest photos, I get this for 6 of them. All photos have layers and the sizes are similar (100-200MB). I noticed that if I tick the “Save Image Pyramid” checkbox in the “TIFF Options” menu when saving, the viewer can show the image again. I’ve never had to use that option before and it also increases the file size and makes the saving process take longer.Then issue #2: Saving gets stuck. I click save and see the percentage going up until it freezes at random point. Nothing happens. I tried waiting for 15 minutes but it did not finish. I
Open an existing file (psd, raw, jpg)Select File from menu - Save as . . or Save a copy.Photoshop hangs and then launches error screen -
Product: Adobe Photoshop — Latest Release (2026)Operating System: macOS — Latest ReleaseHardware: Apple Mac Studio (Apple Silicon)Issue: When applying Camera Raw to a merged Smart Object within a multi-artboard Photoshop document, the filter recognizes the larger document canvas rather than the individual artboard. This causes incorrect vignette positioning and interferes with the color-grading workflow.Important: Photoshop's Export As correctly recognizes individual artboard boundaries, demonstrating the inconsistency.
Hi everyone, I would like to report this explicitly as a bug report, and I kindly ask that it not be converted into a question. The behavior is reproducible in my setup and, from my point of view, affects WinTab support in Photoshop 27.6. After updating to Photoshop 27.6, WinTab still no longer works reliably. I need WinTab because pen input is much smoother and more precise with it, especially when working with sliders, numeric input fields, and Photoshop UI controls in general. Reproducible behavior With WinTab enabled, Photoshop 27.6 freezes as soon as I move the brush size slider. Important detail:The freeze happens even when I move the slider with the mouse, not with the Wacom pen.To me, this strongly suggests that this is not simply a Wacom pen issue, but a problem in Photoshop’s WinTab handling itself. Test results in Photoshop 27.6 WinTab enabledopened a new test document selected the Brush tool moved the brush size slider using only the mouse Photoshop freezes immediately afte
I’m running Mac OS Golden Gate and Photoshop 27.11.0 (though the same issue occurs when using the latest Photoshop beta).The Filter menu will become inactive at random times. The menu item appears slightly darker than the rest of the menus (which work fine), but clicking on the Filter menu does not result in getting a drop-down. The options aren’t greyed out. They simply don’t appear at all. This may be an Mac OS issue, since the problem began when I installed Golden Gate.The problem doesn’t result in losing work. All other menus drop down properly, I can save what I’m working on, quit Photoshop, restart it, and the Filter menu works fine again. I can’t determine if a specific action causes the problem, but I do access the Camera Raw filter regularly, so that’s when I discover the menu stopped working.
Environment: OS: Windows 11 64-bit CPU: Intel Core i7-14700K GPU: NVIDIA RTX 2000 Ada Generation Photoshop Version: 27.10 Driver: NVIDIA Studio Driver Issue Description: Immediately after updating to Photoshop v27.10, severe UI and canvas rendering issues began occurring during normal editing. The symptoms include: Rapid flickering where UI elements and the canvas temporarily disappear and instantly reappear (no black or white flashes). When navigating menus (e.g., Preferences), the text briefly vanishes and comes back. While editing, the active photo disappears from the canvas and instantly reappears. The flickering happens extremely fast, rendering the application completely unusable for daily work. This issue is isolated to Photoshop and does not occur in other applications. Troubleshooting Steps Executed: Verified the monitor is connected directly to the NVIDIA GPU, bypassing the Intel iGPU. Forced High Performance GPU assignment for photoshop.exe via Windows 11 G
Since today’s Photoshop 27.10 update, the “Edit in Photoshop” command in Lightroom Classic 15.5.1 is not working anymore for me. Photoshop opens automatically as before (if it’s not open yet) but no image is being loaded. Downgrading Photoshop to 27.9.1 resolves the issue and the “Edit in Photoshop” functionality is back to normal. I also tried to change the external editing file format from TIFF to PSD or PSB but this didn’t make any difference. Anyone else facing the same issue? I’m running macOS Tahoe 26.6.2. Closing and re-opening LRC and PS didn’t solve the problem, rebooting the machine also didn’t show any effect. P.S.: I posted this in the Photoshop forum as well
GPT Image 2.5 Flare and Sunburst models are not working inside AI Assisted Editor (Something went wrong. Please try again later error), all other models are working fine. The models work fine on firefly web, the error only happens on the AI Assisted Editor inside both Photoshop and Photoshop (BETA).
Bom dia, a versao 27.11 do photoshop quando aberto pelo lightroom clasic ate funciona, mas assim que abrir o photoshop sem ser pelo lightroom ele quebrao vinculo ( acredito que pode ser isso) depois disso toda vez que tento ir do lightroom ao photoshop aparece ERRO DE INOPERABILIDADE. e se abrir o photoshop direto ele fica travando e toda vez ao fechar pede pra enviar relatorio de erros, fiz reset de preferencias e desabilitei a gpu e nao resolve, voltei a vesrao 27.10 e o erro desaparece. Os driver estao todos atualisados.
Issue: Photoshop 27.11 does not make copied image content available for pasting into other Windows applications. Pressing Paste in the destination has no visible effect.Environment: Adobe Photoshop 2026, version 27.11 (20260929.r.26); Windows 11 Pro, build 26200.Observed behavior: With the Photoshop General preference “Export Clipboard” enabled, content copied from Photoshop cannot be pasted into any other application tried. Copy and paste involving other applications works, so the failure appears specific to content copied from Photoshop. No error message appears.Expected behavior: Copied Photoshop image content should be available to paste into another application when Export Clipboard is enabled.Please investigate the Photoshop-to-system-clipboard transfer in this version. I have not identified the exact trigger or a narrower set of reproduction conditions. Update (16 Oct 2026): Ctrl-based shortcuts in Photoshop, including Ctrl+C and Ctrl+F, also appear to have no effect; pasting in
Hi,Expanding the image while using the Crop Tool (the color in this case, about a solid gray) using Content Aware Fill - makes wrong color, in my case after expanding a lighter frame at the previous image edge borders and a lighter gray color is used for the expanded areas. Is this a known bug? I’ve downgraded to 27.8, no issues there.Thank you,Patrik
When I try to use the function “ Select > Subject” on v26, the software will select the object from the background on the image with out any issues.however the exact same function does not work on v27 and pop up a warning saying on subject can be found no matter using the AI function or the basic one to achieve the same goal.
I used to be able to toggle the auto-select options between layer and group by pressing “.” but this function no longer works after updating to 27.11.0. I can’t find anything online about this key command and why it’s suddenly not working but I’m certain it worked this way before as I’ve checked a different a different computer running 27.6.0 and it works there. Can I turn this key command back on again? I used it a lot and would appreciate not having to manually use the dropdown to switch between selecting layers/groups. I did look in my key commands list and didn’t see anything that matches the function I’m looking for. Also mannually creating key commands requires cmd or an f-key so I’m not sure I could just add it the same way it was before via the key command editor anyway.
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