Captivate

Hi,My Captivate 2019 keeps crashing--either on Open or shortly thereafter. The Crash report often refers to the adobe_licutil process and then it states the Captivate version number asVersion:  11.0.0.34 (11.0.0.34) Other crash reports refer only to  Adobe Captivate as the process and state the Captivate version number as "11.5.5.678" ( 11,5,5,678 ). I have another CC account (through work for other Adobe products) but I ensured I was logged out of it and logged into my CC desktop with the account that manages Captivate. I tried "CleanPreferencesMac" and other suggestions I found online. The only thing I have not tried is uninstalling and reinstalling Captivate. Any suggestions?   

Hallo liebe Community, ich verzweifel gerade. Unsere Software, die ich aufgzeichnet habe, hat sich im Aussehen erheblich verändert. Die Prozessabläufe, die ich aufgezeichnet habe, aber nicht!Dementsprechen würde es ausreichen, wenn ich in das alte E-Learning "einfach" die neuen Screens bekommen würde.Ich habe die Bilder bereits aufgezeichnet (in dem gleichen E-Learning). Jetzt möchte ich eigentlich nur die Bilder tauschen. Z. B. Hintergrund1 mit Hintergrund45 ersetzten.Aber das geht offensichtlich nicht so einfach, oder doch?Ich weiß nicht weiter. Wo liegen denn die Bilder? Muss ich jedes Bild über Gimt tauschen? Oder via Zwischenablage.Ich hoffe auf Hilfe oder Tips von Euch. Vorab besten Dank und viele Grüße Jürgen

Hello,Does anyone have a list of the supported file type imports for Audio and Video into Captivate 2019? We are looking to upgrade from Captivate 7 and generally use MP# for Audio and MP4 for video but was hoping to get a list of supported audio/video just in case something changes.Thank you,Darren

Hi, We are trying to make an accessible module, but the playbar requires horizontal scrolling at 320. Is there an easy way to modify ( in new captivate, not classic)? This is obviously an oversight from an accessibility perspective. Please fix Adobe!! Thanks! katy

I am having an issue with Drag and Drop that I am unable to pinpoint- I have 2 drag and drop slides in Captivate 2019. Each one has 7 drag sources, and 3 drop. The intended action is for automatic submission upon all 7 drag sources being dropped to the correct locations. Currently, after dragging one source, after 3 seconds the presentation changes to the next slide.I confirmed that I have "Continue playing the project"  unchecked, and cleared cache. This was working successfully, but now it's not so I must have done something, but I can't figure out what. 

Hi All, I'm a new Captivate Classic user. My brain is still in "Storyline 360" mode and I'm having trouble adapting to Captivate Classic's way of "thinking."  As a result, I'm struggling to build this interaction (pictured below). Any insights welcome. Thank you.   

Hello, I have published project into our one drive but when I upload it to sharepoint, cannot be opened. It is an html file. Any help would be appreciated 🙂

I've posted similar queries in the Adobe Fonts and Adobe Captivate forums, but I'm not getting answers.  Maybe someone here can help? All Adobe Captivate projects require us to enter the domain name where the project will be hosted.  Adobe checks the subscription status and domains when the project is viewed online, and will potentially revert the fonts if the user doesn't have an active license.   (See What happens to fonts from Typekit if my subscription expires?) I'm worried about what happens when one of our instructional designers leaves the company.  Presumably their enterprise account will be deactivated, or archived, or something. At that point, would projects published by the former employee be at risk for reverted fonts? If they do, we'll have to start keeping track of who published what, so a current employee can replublish an old employee's content.  This is a real pain, as we have thousands of Captivate projects.

Hi all, am having difficulties getting the Playbar to consistently display. I have enabled it via both the Edit/Preferences/Project/Publish fields, and Window/Table of Contents...but when I preview it, sometimes it will display...and sometimes it won't. Does anybody else experience this or have some suggestions to fix please? Thanks in advance.  

Hello Captivate community.I first wanted to post my question to this post but it is very old: https://community.adobe.com/t5/captivate-discussions/creating-a-survey/m-p/7335445 I would like some more information on extracting survey answers using the CpQuizInfoAnswerChoice and user variables:  If I use variables to store the answers of users for multiple survey slides, can that information be saved to a spreadsheet or some other way of providing the moderator / company or even the LMS with the information the users chose, so that it can be reviewed by someone other than the user? The questions are worded answers, so not true/false or yes/no. I know I can track what number users chose, and I also know words can also be stored in a variable, correct? I did quickly look at some of your blog posts:https://blog.lilybiri.com/secrets-of-cpquizinfoanswerchoice-andhttps://blog.lilybiri.com/using-cpquizinfoanswerchoice-for-survey-conversion-from-swf-to-html I a

I found that if you are jumping from a slide to that same slide, on enter actions will work fine every time but only as long as it's set to slide 1.The moment any other slide comes before it, it no longer works.I came across this in a massive project that now basically depends on this functionality and then discovered the bug when it came time to add an intro screen.You can test easily with a blank slide + variable, on enter run an advanced action: increment variable by 1, delay action by 1 second, jump to slide 1. This will count upwards with no problem.Now just add a slide with a continue button before it and it no longer works.

I have been really been trying to use Captivate 12 for new projects instead of relying on Captivate Classic. I am excited about the ability to import Closed Captions for videos into Captivate from Adobe Premiere.  However, I feel like I am missing something basic.  I cannot seem to find a place to activate a Progress Bar for a Captivate 12 module for a Slide Video like I could using Skins in Captivate Classic to allow users to navigate forward/backward without having to use the buttons.  I understand the difference between Slide and Event videos but I have to use Slide Videos so that I can add in my closed captioning directly in the module.  Am I missing something basic here? I was expecting to see it in the TOC and Playbar settings but don't see it?  There must be a way to allow users to move forward/backward in a slide video. Apologies in advance if I missing something right in front of me!  I am using Version 12.3.0.12. Thanks.

I've used Captivate Classic (2019) for years and have always added Closed Captions to the audio on each slide. I publish the projects as videos. This has worked well up until about a month ago. Now, CC are either not displayed in the .MP4 file or just the background boxes for the CC, but no text. Not only are new videos having an issue, but older videos that used to display CC correctly are affected as well. I'm using Windows 11 and have tried different browsers and media players, all with the same result. Has anyone else seen this?  

When I publish and preview my course, the first slide always appears as blank, with the TOC and a play button - any idea how I can bypas/remove this, to actually start on the first content slide? I have version 12.3.0.12 (waiting for Enterprise IT to upload the available updates). Thanks. 

I am testing accessibility. The Screen readers are reading duration 02:59.6 as zero two fifty nine six. Is there way we can fix this to read as 2 min 59 point 6 seconds Or It will read as this way only (zero two fifty nine six).

I converted a Word document to PDF and included it in my course. However, when I click the download button the pdf is downloading in my system. But the PDF is not readable by screen readers. How can I make the PDF accessible?

Is there way we can disable the audio button present in the playbar if the audio is not present in that particular screen. FYI, I am using Adobe Captivate 12.3 version.

Is there way we can disable the audio for the particular screen in Adobe Captivate 12.3 version if the audio is not present in that particular screen.

I am using Adobe Captivate 12.3 with the default multiple-choice question slide template. While testing accessibility for this template, I noticed that quiz options can only be selected using the Spacebar. Is there a way to allow selection with the Enter key, or does Adobe Captivate 12.3 only support the Spacebar for selecting choices?

I have created one interaction which gets triggered based on BookMark. The interaction is when it hits BookMark, the media file will be played. So there is one Text-to-Speech file which I have  created on slide, downloaded and later deleted from Project. The downloaded file is called during interaction. So far all of these work just as expected.However, the issue came when I reworked on Text-to-speech file, redownloaded and overwritten existing. So when new file is called from interaction the Program still plays the old file and not the new one. I am not able to get what must be wrong? Can someone help me address this situation?

v 11.8.3.8I have a software demo project with clean audio on preview. I have even exported the audio and listened using another tool, and it is clean. However, when I Publish to computer > Video (as I've always done), the publish takes a long time (much longer than usual), and the resulting published video's narration audio has crackling and popping sounds in it. Could someone please help? Nothing has changed on my end. Thank you in advance.

I've noticed the scroll bar (version 12.3.0.12) is not very visible - any chance we can change the colour? 

Hi All,  I am using Captivate Classic v11 I have a tabbed menu that has three menu options. When I click tab 1, the tab 1 description shows and tab 2 and tab 3 descriptions hide (and so on...). I will have audio and CC for the tabbed menu slide. I want to be able to click on a tab 1 and have the playhead taken to the particular frame on the slide that plays the "tab 1" description. I have followed the micro navigation approach, but every time I click on the tab 1, it advances forward by the amount of frames identified. For example, I have set it up to jump 1.5 seconds forward when I click tab 1. The tab 1 button does have a pause. After the pause, I click the tab 1 button again but it advances 1.5 seconds, instead of taking me back to the specific time 1.5 seconds (from the slide duration).  Any help will be greatly appreciated! For context, I need it to jump to those particular times in order for the audio and the CC to link up. I also need it to pau

Is there an accepted way to make a replay slide button yet in the All-New Adobe Captivate (v.12.3/12.4)? It is a feature I've seen asked about relatively frequently over the years, but my searches of the community have not produced a solution yet that isn't about older versions. 

With question pools in Captivate 12.4, you can create a set of questions from which your quizzes will randomly pull. You can organize pools by difficulty, topic, or goal and then use them to add variety to your quizzes. Random questions ensure learners are tested on different topics or skills, and since everyone gets a unique set of questions, it helps prevent answer sharing.   Here's how you add random questions and create question pools:   Add a random question slide, then create a question pool. Once you've created the question pool, start adding the questions to the pool. In addition to adding question slides to a pool, you can import questions from a CSV or add slides from the Asset panel. Once your pool is ready with questions, move some questions between other pools or to the main project. You're all set. Publish the project.   View Add question pools and random question slides for more information.   Captivate 12.4 contains several features and enhanc