Character Animator

Hi all! I'd really appreciate any help on this, the sooner the better, as I'm working on tight deadline. I have a project in Ch with six scenes. The first five exported fine, but with the sixth one, I keep getting an error report from Ch sometime midway through the export that Ch has crashed - despite Character Animator remaining open and appearing to be working just fine. Simultaneous to the error report from Ch, Media Eporter freezes on whatever it's up to, not even updating how much time has elapsed and not generating any error reports of its own - except to say "export interrupted by user" when I finally give up waiting for it to move hours later. I'm not the most tech savvy of users here, so I can't figure out how to open or read the .dmp file for the report from Character Animator. I attempted to attach it here, but that doesn't seem to work either. I'm working in Version 23.1 (Build 79) of Character Animator, Version 23.2.1 (Build 2) of Adobe Media

Since my characters do not speak, and there is no reason for sad or angry, I have 3 variations of the mouth. Smile, grin, and closed lips with slight upturn.  I have deleted all lip sync layers from blank.psd.  Are there specific triggers for just 3 stages of a smile? Are there correct names for 3 stages of a smile?   Thanks! 

I cannot open Character Animator Pro mode. Each time I want to switch from Starter mode it takes me to the start a free trial page for the whole CC plan. I have a CC account but I am on a free trial at the moment. What can I do?

Hello,     I'm new to CA, and having trouble implementing a Walk Cycle. The Head and Neck get stretched.     I've attached the following:Screenshot of the Scene with the Puppets Stationary.Quicktime of the Walk Cycle. Puppet's Neck Tagging. Puppet's Head Tagging.      Any suggestions on how to fix this?Thanks much.Regards,Rajnesh

Hello,    I created a Puppet (Ayan) in CA 2023, and imported it into Photoshop 2023 using the Dynamic Link.    In Photoshop, I doubled the Image + Canvas Size to 4K and then opened it back in CA.    I find that some of the elements (Hair Back and a strand from the Hair Front) are displaced from the original.    I've included Screenshots from Photoshop and CA. (I tried uploading the Puppet file, but the system wouldn't accept its fileType).    Could you please advise?    Thanks in advance.Regards,Rajnesh

After recording  in Character Animator, trying to iniate plyback in anyway to review what you just recorded does nothing. The play button stays selected while no playback occurs,and pressing stop just makes it so you can press they play button again, and so on. It's like this across all puppet files on my computer, where playback refuses to occur. Don't know if there is a bug or setting that was activated on accident, but it means I'd need to export the video just to review it. Any solution?

I have been exporting to MP4 from Character Animator for weeks.Today, I go through the same steps I always have, and this window never changes:When it claims it is done exporting, the thumbnail looks like this:When I double-click it, it is a black, one-second video.I haven't changed any settings in Character Animator since yesterday.Any idea what has happened?Thanks!

HelloI'm going to start making a 15 min long youtube video. I have a script to do a explanatory video with a puppet in Character Animator. But the character will only be one element in a finished video that must be created in Premiere and After Effects (several clips etc. will be shown as the puppet explains different things). I have no experience with Premiere and After effects so I have to hire someone on Fiverr to edit and finalize the video. My question is; in what order should this happen? Because in practice there are two different productions that have to be merged and fit together, but they have to be produced by both me and the video editor who completes the video, at different times. Do you have any experience and suggestions for me?

Can anyone help please?Thank you! 

Hello,  Does anyone have an idea as to why the mouse control in the Eye Gaze behaviuor might not be working, when all the other options for control the eyes work on the same charcter?  Thanks!

If animating by hand and draggables, seems like an obvious thing to import a video to match your animation. I can't find a way to do this, which seems odd.

Hi all. New to Character Animator, but not to Adobe Flash/Animate. I have a cast of characters with perfectly round heads and simplistic features. My first attempt to control my perfectly round head puppet seemed to recognize the shape of my face. My puppet file is a PSD.  Thanks!  

UsingCharacter Animator Version 23.1Device : Macbook Pro with M1macOS : Ventura 13.2.1Tested with both Apple silicon and intel version. The arms are not connecting to the origin automatically. I have tested my custom pupeet and even lots of sample puppets from adobe.This is for the steps outline here for the timestamp https://youtu.be/hK-DjtiPzRs?t=1612The green dot line does not appear, also moving the dragger does not change to green square box. Please validate if this is a bug or something has changed since this video was made.

Can someone please confirm if this is a bug or the product has changed. I am rigging a character for the first time and have followed exact steps as guided by the @oksamurai in the the youtube video.UsingCharacter Animator Version 23.1Device : Macbook Pro with M1macOS : Ventura 13.2.1Tested with both Apple silicon and intel version. The arms are not connecting to the origin automatically. I have tested my custom pupeet and even lots of sample puppets from adobe.This is for the steps outline here for the timestamp https://youtu.be/hK-DjtiPzRs?t=1612The green dot line does not appear, also moving the dragger does not change to green square box. Please validate if this is a bug or something has changed since this video was made.

Hi everyone,When creating my character in Ai and adding gradients for example on the hair, when. I import the file to Ch for some reason the gradient doesn't show up. Is this normal? Thanks!

I just watched the great beginner tutorial linked below and was able to get my Illustrator character into the blank template. Very exciting. I added the IK feature to help with the arm bending. Question I have, is it possible that when the elbow flips that the hand also auto-flips? Seems like this would be very helpful. Haven't actually animated anything yet, just the camera tracking thing, but if my arm moves up and makes the character arm move/bend up the hand should flip. Thanks for any tips. https://youtu.be/JL024_E1AUk

hey, i am new to adobe animator and randomly when I was editing my puppet from adobe illturster this message came up and now I am unable to auto-sync artwork or even see my puppet.

just wondering....so, i downloaded the puppet 'dudley' and have edited him in illustrator to make him more what i want. It;s saved to a new location, and so, when i load him into character animator he no longer has any movements or triggers. I guess they are saved to the downloaded file? how do i get his movements and triggers over to the new dudley? any help welcome, thanks!

I want to know how to create a mouth and eye set that has no body or head.  I want to place it on a stop motion animation video.  I tried making layers of my puppet invisible: it worked a bit but the head kept reappearing randomly.   Any help would be greatly appreciated.  Thanks!

I want to create puppets from scratch, but I can't seem to overcome the jaw issue. When the jaw moves, the body moves with it.When I use the premade Blank puppet, there is no such issue. I've compared Blank with my puppet, and I can't see a different. It must be something simple I've overlooked, but I can't find it. Since I'm making animal puppets, it's kind of tedious just m modifying Blank. And then, my animals are still called blank.

Hey guys,I'm working on a project with my team, and we're using Character Animator. In this project, I'm responsible for creating the puppet and ensuring that all the triggers are ready for animation. However, when the animator opens the project to work on my rigging, some defects appear that didn't exist before. For example, triggers that don't work.I would like to know if there is a reason for this to happen, or if there are any tips for exporting properly to work in a team?

I installed and re-installed this and have not been able to find the error online.The error occurs when I try to create a new project or switch to Pro.Essentially I can't use this sofware at all. I'm using Win11 - 21H2, could this be the issue?