Connect

Here's a scenario where presenters need to collaborate on an Excel file. The meeting host is sharing an Excel worksheet in the Share pod from his/her desktop and wants all "Presenters" in the meeting room to be able to collaborate on the worksheet. All the presenters should be able to add/ modify data in the worksheet for collaboration during the meeting.How does Request Screen Share function work? If all the Presenters are made Hosts in the meeting and they Request Screen Share from the person who has the File open on the desktop, would that work? Can multiple Hosts Request Share Screen of one Host in the meeting and then be able to collaborate on a document such as Excel worksheet? Or there an easier way to do this? This is rather urgent for a meeting today.Thanks very much if someone has an answer.

hi, I'm new here and I have the following doubts if I could support greatly appreciate it, my questions are on Adobe Connect 1. with the plan of $ 55 a month, I have to limit the bandwidth?2. if you need more users connected to the 25 that would cost?.3. would have to pay additional something in addition to the $ 55?4. I can associate adobe connect in moodle?5. have 2 host can use the total support in a single transmission at a meeting hence 506. I need most, after having a host Adobe Connect, I need to install something extra?I ask this because the plan is not detailed muchhttps://service.acrobat.com/cfusion/bots/purchase/index.cfmThank you.

I just edited a recording that has a PPT along with a person speaking.  I deleted a few spots and it seems to have misaligned the talking and the slides.  Is there anyway to avoid this?  Could this just be how editing works?  Thanks for any comments! 

I registered for the connect web-based trial but am now having trouble logging in. HELP

I have strange problem. When I broadcast my video it opens indefinite windows - window within a window then another window within a window.......... It happens in the SharePod also sometimes. Why does that happen?Thanks.

This started at 8:15AM this morning. It is 9:30. I have been on chat with a representative who told me they could not answer my question but would give me a sales number and then never came back with that number.I have been searching forums.I have followed a Contact Us link only to be led to a list of topics and a friendly written "Did This Help" and of course non of the topics were pertinant to my search.I did find a number for sells but when I told them the product I was enquiring about they told me I needed Adobe Connect and they would transfer me. I have been listening to some very unpleasent space age calming music for about 25 minutes.You can tell, it too is a collasol disaster.Someone just picked up and will not answer my questions without an email address and phone number. I should not have to give that information until after I am ready to purchase. I have asked for a supervisor because they do not know the product... Oh yes, and they did not identify Adobe or themselves when

Hi, Is it possible to prevent meeting hosts from changing meeting information and accessing recordings in Connect Central? I suspect that this can't be done, but it would be great if it were an option. Thanks

Where do I go to login to Adobe Connect so I can create a meeting/

Hi,Since this Monday, we're frequently getting the error message "You cannot access this meeting because you are already attending the maximum number of allowed meetings (2). Please close one of your open meeting rooms." when trying to enter meeting rooms.We've checked several times and we *never* have other meeting rooms open, not even from other accounts.We also did not change anything to our subscription nor our account.We then have to logout / login several times before we can enter the meeting room.This is very annoying as we use Adobe Connect to give training courses, and the teachers are unable to connect.We thought is was a temporary issue with Adobe Connect, but as said, it lingers on since Monday 18 March 2013.Can anyone help us out here?Thanks

Hi,Is there an API to do bulk import of users and groups using CSV file ? I know we can do the same thing via user interface provided in adobe connect. But I want to do the same thing in a java program . please advice.regardsVijay

Tried attending a Webinar.  Told me to install Adobe V11.  Installed.  Said it was successful.  Went back to Webinar.  Told me to install Adobe V11.  Tried 3 more times.....??  Still unable to attend this Webinar!!!

Hi -- I have a bunch of users in my system that we would now like to go back and add some additional fields to like employee number, and deparment number... Can I use the import function to just pull in a spreadhseet with all of their info and have it update?  When I try to do it, it tells me there were too many errors and it was aborted.  I went here: http://help.adobe.com/en_US/Connect/6.0/Enterprise/help.html?content=WS11d1def534ea1be08a52b610b38bfaa95-7dce.html to see how to set-up my spreadsheet... I am saving as a csv, and my column headers are:first-name, last-name, login, email, password, employee-id, department-numberCurrently, all of these pieces are in the system except for Employee ID and department number.  Any idea what could be happening?Thank you!

I Have a Captivate 6 module published with Adobe Connect Settings.  When I run the module and answer the True/False questions it works fine, it shows the correct response for correct and incorrect answsers within the module and I Pass or Fail within Adobe Connect as I would expect.The Problem occurs when I view the reports on an individual level by question, it will show I got the question correct but display the wrong response from the quiz.  In other words if the correct answer was False (I answer False get the question correct and Pass) it will still show True being my anwser.

Hi, I am looking for help on the reporting functionality of Adobe Connect Pro 9. We currently have people running live classes on various topics, and I am looking to get a report on who is running a class, when, what was the course on, how many people attended. I would be looking to run a report which pulled this together across a number of tutors, and summarised all on one spreadsheet. Is this possible?

Using Flash CS4 and Actionscript 3, I created a countdown timer to be used in a share pod. It's fairly simple - click the settings button to specify the time limit, then click start. A traffic light displays red, yellow, or green to help keep the presenter on track. The timer works as intended when viewed from my desktop, but when uploaded to Connect and opened from a share pod, it breaks. Badly.The .swf has a black background, but when uploaded, the background color is white.  Because the display text is white, it can't be seen. When you click the button to start the timer, the .swf actually separates on the screen. In other words, the background for the .swf stays in the share pod, but the movie clip that displays the lights is displayed outside of any pods. Once this happens, the only way to stop it from displaying is to end the meeting and close the browser window. It goes without saying that this is not the desired effect. I've tried publishing for both Flash Player versions

How do you install the "add-in" on adobe connect?

Our VOIP audio cuts in and out every 10-15 seconds.  Can't even get a complete sentence.  Everyone has to switch over to the phone line, which is VERY expensive for 400 connections.  Here is our setup.  Speakers are on phone and we connect it into Adobe Connect 9.  Participants are listening via computer audio. Doesn't matter if the event is large (500) or small (3), we are having the same issue.  I am trying to get this resolved since mid February and Adobe support has been useless. Any suggestions?

We do not use the Event index in our recordings, and the fact that it is open when the recording launches for anyone who views it, is problematic.  We embed the recordings on our website, and it is messing up the embeds (the Event Index is taking up too much space.)  Is there a way to make it hidden by default in Connect 9 recordings?Thanks,Kerry

One of my organizations that uses Adobe Connect uses it to conduct formal business meetings of its national board, to which visitors are allowed to be present, in accordance with its bylaws. They handle this by promoting all voting board members to "presenter" status, and not giving participants microphone or webcam rights. They are having a couple of problems:Not all members sign in correctly. They would prefer that at least the board members be required to come in as members, so that the system would know their names and list them correctly in the participants pod. Is that possible?They do electronic voting by means of a generic poll pod I created for them called "Pending Question," with simple "For" and "Against" options. They would prefer that participants not be able to vote, but I can't find any way to limit participation in a poll that is on someone's screen. What I've suggested is that they use the poll inside a "presenter only" area. I think that will work, but they still want

Sound of video in Adobe Connect available through VoIP but not through teleconference line. Any help will be highly appreciated.

I'm seeing occasional small blue boxes with white cross-hatching in the corner of a share pod in which another person is sharing their screen. These boxes appear to be some kind of Connect pop-up box on their end that is being blocked by the screen share. I'd like to shut them off. Is that a configuration at their end or at mine, or is it a room-wide setting?

Hello, I’ve a problem with Adobe Connect 9: When I finished the installation, the service “Adobe Connect Service isn’t installed, you can view this in the next image:Then nothing is executed, nothing works, I have done the default installation with the embedded database (Microsoft SQLServer). I have realized the installation in a virtual machine VMWare, with windows 2003 Server Enterprise R2 with SP1 and Microsoft Framework.net 4.Can you help me please?Thanks & RegardsJoaquín López.

Hello,is it possible to change the language of the automated email (after creating a user), without editing the account language?How can I change my name in the account information? Adobe Connect puts some numbers behing my normal name.Thanks for your advices!

We are using Captivate inside our learning management system (Desire to Learn) and using the SCORM capabilities to capture quiz scores from Captivate.  We would like to stream media to the captivate project inside Desire to Learn using our Adobe Connect Pro server.  Can we use our Connect Pro server as an Adobe Media Server as far as Captivate is concerned?  If so, how does one find the URL for the file we are trying to serve from Adobe Connect?Thanks!

How do I invite guests to my meeting from Adobe Connect Central in an unrestricted meeting. Have Adobe Connect 9.0.  On the "Invitations" screen, Send Email  does not open my email application wherein I can enter email addresses of guest participants. The "Send Email" button simply sends email invitation to all participants added in the meeting (in Adobe Connect). The help document at http://help.adobe.com/en_US/connect/9.0/using/WS11d1def534ea1be08a52b610b38bfaa95-7f8a.html did not help. I do not have "Send E‑Mail Invitations" option on my screen. What am I missing?Anyone has answers how to do this?Thanks.