Connect

I am working in Presenter 6 and would like to disable the left and bottom navigation panels. In the Themes editor, it just allows you to remove the side navigation, but not the bottom. Any ideas? Thanks! - Andrea

Is there a way to change the hold music on Adobe Connect?

Hello, When I try to login in to connect to start a new meeting it is logging me in as a guest and will not let me start a new meeting. I have no idea how or why this happened. Any idea's on how to reset my connect account or correct this problem. I cannot find how to contact Adobe to talk with them about this. Thanks...

I have an .avi video file in a ppt presentation, which when I publish to Breeze the audio/video are out of sync with one another. Can this be fixed? If not, is there a easy (free) way to convert an .avi video file to a supported Breeze format (swf or flv)? Help!!! Eric

What is the difference between Admin and Training Groups?

Can anyone shed any light on what Team Member is? You can set this when you are setting up new users but I am at a loss what it can be used for. Any ideas? Thanks

can any one tell me how to set up my account without waiting for a USA timezone seminar

I am doing a series of events, where the first one is a live event that will be recorded. We then want to play that recording back for the next several events. I am tying to get the recording to load into a meeting room for playback. Has anyone done this? Thanks.

Can I upload Captivate multiple times to Adobe Connect PRO? I am creating a program in Captivate, asking for feedback from users, and making changes based on their feedback.

I'm running Outlook 2003 with Win XP and had the "attach as adobe pdf" toolbar in Outlook disappear. I've tried some reverse remove instructions (e.g., moving registry values to 2 (I left it at 3), reinstalling it, etc.) but nothing has worked. It was there yesterday and gone today. Any help to get it back would be appreciated. ~David

Our problem is randomly "locked" meeting rooms. Once this happens you can not connect to meeting room and connect says the meeting room needs to be re-launched. How do I do this? Problem is very annoying if you have prepared a meeting room and exit the room and all sudden this happens. So far the only solution I have found for this is to reboot the server. Not very practical way especially if there are simultaneous meetings going on... Is this a bug or what has happened? Should we always "end meeting" instead of "exit meeting" as a host?

Subj. I saw some topics, now there gone.

Hi there, I was trying to share my screen through ConnectNow with FlashPlayer 9 installed on a Windows Server 2003 machine with IE7 as the browser. Everything appeared fine until when I clicked the Share my screen button. It required a ConnectNow plugin and needed my Yes. It tried to download a plugin and suddenly popped a message 'A download error occurred. Try to download it again ?' and this kept on repeating and the plugin wasn't downloaded and I couldn't share my computer screen. I tried to manually download the plugin by searching in Adobe.com site, but failed miserably. Any help is greatly appreaciated. Thanks in advance, Prudhvi

Just curious. "Parkland Bob" created a doorbell for Adobe Connect Pro. When a host or presenter presses the doorbell, it rings for the individual pressing the doorbell AND the host and presenters on the other end. How do you make a shared swf file do that?

Hello, I’ve successfully created a Captivate project but when I add it to Adobe Connect Training I can only get the .swf to play if I don’t include the skin options (playbar). With the playbar all the loads in Adobe Connect is the playbar and no movie. Am I doing something wrong when publishing the original Captivate Project? Thanks.

We'd like to use be able to Share PDFs in our Adobe Connect sessions, just as one might do with PowerPoints files. However, we can't seem to get it to work for us. Is there a way to share PDFs with meeting participants? Secondly, if we *can't* share PDFs, is there a way to turn them into .swf files so they *can* be shared?

I had someone upload some content into a meeting so that I could then move it to content and then download it onto my computer. Somehow, the files accidentally got moved to meetings and now I the only choices I have are to move them around in the meeting folders. I need to be able to move them to Content an download them. Help!

I have a PowerPoint presentation with an embedded .wmv sound file. It plays properly on the Host's PC, but the Participants don't hear it, even though microphone audio transmits properly. Is there a way to play such embedded sound files in Connect? Or am I trying to do something that isn't supported? Thanks much!

I have uninstalled and re-installed both AcrobatAir and FlashPlayer (latter using the flash-uninstall utility) but AcrobatConnect still says that it requires Flash-v9.0.47 or better. The Flash-v10 is the current download. Acrobat Connect will not run. There are no pop-up or Active-X pop-ups indicating any problem or failure.

We'd like to use be able to Share PDFs in our Adobe Connect sessions, just as one might do with PowerPoints files. However, we can't seem to get it to work for us. Is there a way to share PDFs with meeting participants? Secondly, if we *can't* share PDFs, is there a way to turn them into .swf files so they *can* be shared?

My coworker has recorded a few Adobe Connect presentations and most of them work well. However, when you play back two of them, the sound is out of sync with the video and it's unwatchable. Any ideas what might cause this?

Hi, Is it possible to connect a Tandberg 3000 unit into the meeting room. I'm not going to connect a video conference meeting into the connect pro meeting, I just want to be able to use the Tandberg 3000 unit, with camera and sound in the connect pro meeting room. Anyone with experience from this?

Hello, can someone tell me if Adobe Connect professional is included in adobe Master Collection CS4? Thanks, Alan

Hi, Assume we have 100 licenses. We want to have the ability to see how many licenses are available for use when we schedule a meeting. This is not available "as is" in the product. What we have is a report query facility to see the total number of meeting hosts. What we may need is a software that pulls information realtime from the Adobe Connect Pro Enterprise Server and then uses the information when another meetign is scheduled during the same time/date? Thanks

To whom it may concern: While installing an Adobe version upgrade from version 8.00 to version 9.0,I discovered that to do so I was required to input version 8.00's serial number which I have misplaced or lost over the past several years. I need a replacement serial number for my old version of Adobe 8.00 pro. My original Adobe I.D is jackk36@aol.com My current Adobe I.D. is now jackk36@embarqmail.com I am encolosing what proof of purchase information that I've been able to find:- Doc_1 The systems error report while doing the upgrade. Doc_2 My Visa purchases report for the purchase of version 8.00 Pro software.