Connect

Hi all, my polls pod is currently stuck at the top of the presenter area; I cannot see the title bar for the polls pod as it is stuck behind the "Host & Presenter Area" text bar. I can resize the pod but it's not allowing me to move the pod back to the middle/bottom of the screen. I've also tried closing and reopening the pod, but it reopens at the same spot. How can I move it away from the top?  Thank you! 

Standard view no longer allows slides imported as power point or as adobe presenter files to be advanced with either the left right arrow keys or with a slide remote.  The issue can be resolved by switching back to classic view, however, that option will no longer be available once the mandated transition to standard view is complete in the summer of 2021.  Please restore this basic function to the share pod. 

Uploading the files I need in my meeting one by one is so time-consuming.  Is there a way to upload multiple files or a whole folder at a time?

Hi There! Just wanted to know if the Adobe Connect Browser version still works after the removal of Flash. The App version works fine. Regards,Ashwath 

MI APLICACION DE ADOBE SOLO TRAE TRES PESTAÑAS, INICIO, INFORMES Y MI PERFIL.DEBERIA TENER TAMBIEN CONTENIDO, REUNIONES Y GESTION.QUE PUEDO HACER??

I can join a class but there is only sound but no video. Only white screen appears. Any suggestion to fix it?

Hello, We have a Adobe Connect 9.6 installation on our firm's servers . Adobe, as you know, will no longer support the flash player. Now we can not connect to adobe connet admin panel via browsers . Are there any desktop application to connect admin panel , to create meetings, create attendees and get the reports etc.thanks

Using adobe connect in ios systems( ipad or iphone ) in persian  or arabic meetings( or e-learning classes) lead to disordering and seperated and reversed letters in the adobe connect chat box, is there any solution plz?

Hi all,Noticed this Icon in classic view yesterday - wasn't there before Christmas - can anyone shed some light?  

Hi, Adobe is telling me there is no webcam connected, I am frustrated as I need webcam for my classes. How do we fix this problem? Is it something to do with flash player?

No encuentro la manera de cambiar mi perfil a estudiante.

When I using the Adobe connect  app it is working in the lesson but when I want to watch the record then my app doesnt work. The app refresher own pages and record cannot open . I uninstall and reinstall again too many times yesterday and still same 

when ı want to watch past lesson recordings ı just hear voice, laptop doesnt reflect the recordings to the screen 

Hi,I have online classes using Adobe Connect.I primarily use Linux / Firefox. After signing in the class as Guest, the shows "Preparing the room..." And nothing happens. If I move to windows, on the browser nothing happens. Howver after installing the app, i was able to login. This workaround is a little difficult as I have to use Linux for everything else and its difficult to reboot to windows just for the class. It seems to me, that there maybe some option that the host can change to allow websesions? maybe. Is there a version of Adobe Connect desktop app in Linux.Any help is much appreciatedThank youP.S. I am the only person using Linux in my class. So the rest of them have no issues.

Please cancelll my Adobe Acropro Subs 4085366000CA. Thank you   Yuriko Hoshi

I cannot open the records of my past classes recordings. It just reloads itself again and again and again. And  in the end it says this and doesnt open the recording. The language is Turkish. I tried a lot of class recording and every recording has the same issue. Is there someone to help ? 

Does anybody have a link to a good explaination of the" Update information for any items linked to this item", which is found at teh bottom of the list when I create a new meeting room? I'm not sure what that check box does, or does not do.  It doesn't seem to make much of a difference whether that box is checked at all.  It's not critical, but I'd like to understand better what it means, and how I can use this option to make creating new rooms easier.

Has anyone had an issue with the chat box not showing messages inside the window during an online meeting? You are able to type the text into the space provided, but once it is submitted, nothing shows in the window. Any suggestions? Thanks

Sometimes participant names are colored blue while others are just normal black.It's usually participants using a PC.What does this mean?Is it an indicator that the participants have stepped away from the meeting?

This is the Captivate forum. I have been told you should post your question in the Connect forum for Presenter. I will move it to that forum.

Can session manager read a conversation between two people on Adobe Connect?

Hello, I'm trying to use a Nikon D5200 camera as a webcam in adobe connect and theres in an error showing that says "Bad parameter sent for resolution. Only resolutions with 21/9, 16/10, 16/9, 11/9, 5/4 or 3/4 ratio are supported."I belive my camera is in 16/9 but I can't manage to make it work. Other apps like zoom and google meet are fine its just happening with adobe connect.Pleas help!Thank you very much.

Hi,We have 2 users and many recordings saved in the shared folder. Now we want to cease one of the licenses (one user), and I need to confirm that all the recordings are being kept in the shared folder, no matter if the disabled user is the one who created those recordings. In other words: if no recording will disappear after the cease.Thank you in advance for your support.KR,

When will Adobe Connect's desktop application update??? The browser version's UI is way much better than the application, but it is so unstable

I am trying to run at least two connect rooms at the same time on my Macbook air. I've seen a post from Adobe on this issue from 2018 that provides a fix that does not work on my computer. Can someone provide help. Thank you.