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The official community for the Creative Cloud desktop app.
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I am unable to see some of my photos and folders in the creative cloud app but i can see them on my laptop Please help,Miles
Creative Cloud won't load, taking longer than usual to load. It gives a reboot warning. I just got the app and I don't know how to fix it.
Sometimes when I open my desktop app on my mac there are only a handful of files listed. If I click "open sync folder" and pull up a browser view, I can then see all of the files. But from there I can't open them in my apps and work on them (on my ipad or computer). Where are they going and how can I reset or sync this?
Please allow this feature on assets.adobe.com/files. Should be similar to dropbox or any web hosting solution where it allows a folder to be downloaded as a zip file. Example Scenario: I had 1TB storage via my work account and after changing company, I changed my plan and storage is now 100GB and I'm left over full now so for me to be able to remove files (on a new machine), I have to first sync EVERYTHING which may not work properly because of the full cloud storage and then be able to remove folders/files to reduce storage (I can't use Adobe Express no longer because it's full now). If I'm able to download any folder as a zip file, I'd back that somewhere else, reduce my online storage and be able to put things back to normal.
It would be great to be able to see actual license usage data on an enterprise licenseMany users in an org would profess to "needing" an Adobe DC or Pro license, when in fact they don't.I'd like to be able to say with airtight evidence that X user has not availed of their assigned licence(s) for 6 months for example and to provide a reason for keeping it.Or that Adobe would automate such a process that it warns users that due to inactivity, their license will be taken away unless a valid reason is supplied, which then goes to the console admin to approve or disallow. but also have the ability to exempt certian users (c-suite for example) from this automation.Underused/unused licences is prevalent everywhere and this would be a very welcome addition
I think it's important to have an option in the administrative panel where we can know the days that a user accessed and which Adobe product was accessed. To help control the use of the contracted package products. The support agent I spoke with a little while ago reported that this option does not exist. I'm the admin and I missed that admin feature.
Dear Sir/Madam,In emergency like cyclone and any medical emergency, my workstation at office and laptop carry at home sometime facing login, kindly keep very simple login method. so we can do fast and work our projects fastly.This is my sincere request.BR,Rajesh Mehta(M) 97xxxxx006
After many months using Adobe Creative Cloud on 2 separate Windows 11 desktop machines (AMD 5000 series CPU with NVidia 3000 series GPU) -- sometime around late February, I noticed that the Creative Cloud application would crash instantly on startup. Seeing that it was happening coincidentally on 2 different machines, I found it suspicious. I contacted Adobe support after failing to find any solution in community posts, and they proceeded to make me do all the basic -- uninstall everything, reinstall, run the cleanup, delete files from all different folders. It was an insane, time-consuming disruptive process. Even in safe mode it didn't work. Despite managing the get the attention of escalation teams, there was no solution -- even weeks later. Evaluation of the crash logs (buried in the bowels of my system and requiring verbose logging tools to be installed) appeared to show something in conflict with Vulcan drivers. Of course my video drivers are always pretty much the latest NV
Hello! Being able to see photos as files, folders, and knowing exactly how much space each individual photo takes up in adobe cloud would go an extremely long way for users.Often times I just wish to grab a particular set of photos. I love the way assests work for instance, and generally being able to just grab some pictures quickly without having to load hundreds or thousands thumbnails would be very efficent and save lots of time for specified workflows.At times I also have to work from slower computers, which can really struggle loading all the thumbnails and lightroom's interface, that I often end up having to take an extra extra step of saving to my phone, then sending to myself to access on the device.
At assets.adobe.com/files, clicking on "Locate" used to open the folder that the file is found in. As of late last week, it just opens the file in the browser, which "Open" already does. And from the opened file screen, there doesn't seem to be a way to determine the file's folder. In many if not most instances, I actually need to open the folder containing the file, not the file itself. I'm assuming it's a bug as there doesn't seem to be any valid reason to duplicate the feature of "Open" in the same menu and remove the very critical feature of being able to open the containing folder from this menu. It's a source of massive slowdown in productivity and has already significantly affected me and my coworkers. Please resolve at earliest convenience.
I don't recommend this for everybody, but it worked for me, I kept getting the error 105 code. I tried every suggestion ti fix ir, nothing worked. As a last resort, I colsed CC. Then went to library/adobe/application support/caps/hdpim.db and deleted it. Went back and restarted CC. The error 501 code appeared briefly, disappeared, and CC continued to load. Everything worked fine. I was able to install everything. CC put a new hdpim.db in the caps folder.
While trying to launch any Adobe desktop apps, I continually receive the 'You’ve reached your device activation limit.' I have gone into my Creative Cloud account and clicked 'End all sessions' multiple times but when I go back and try and login in again, I get the same error. If I understand correctly, the limit is two computers. Does the limit also include mobile devices? I have my account activated on my old laptop -- still in use, my mobile phone, and I'm trying to activate on my new laptop. Does this setup exceed the activation limitation? And even so, I'm disconnecting all sessions so why am I unable to connect from new laptop? Thank you.
When I am placing text and objects in a corner, I would like some guides to pop-up and let me know when the space form the edge is even on both sides.This is helpful when I am placing photography credit for example. Save some time from fiddling around trying to make it look even.
I have had Creative Cloud for years and all of a sudden it does not list photoshop as installed and I did not get last automatic update. Why? Should I re install photoshop?
SINCE ADOBE UPDATES RENDER A SYSTEM PRACTICALLY UNUSABLE WHILE IT UPDATES, YOU'D THINK THE GENIUSES AT ADOBE COULD COME UP WITH A SIMPLE ADDITION OF A SCHEDULING OPTION FOR UPDATES. THIS HAS BEEN IN THREADS MUILTIPLE TIMES. GET IT DONE!!!!!
I do not want, nor have I ever consented to, having the Creative Cloud Files being on the windows explorer sidebar. I have disabled it in the Registry Editor, but within a day it puts itself back there. This is how a virus behaves, not how trusted software behaves. How do I permanently remove the Creative Cloud Files from Explorer sidebar? Stop trying to force Creative Cloud on people. It's more than obnoxious.
Hi, I'm just new to Creative Cloud Adobe Apps.I already create several adobe files and save it in cloud. Its appear without problem in web based folder and creative cloud desktop apps folder. But not in windows creative cloud folder. The only file appear in this folder are _Cloud documents files. Please help me to find the cause and how to reslove it. Thank you.
What happens to my files in the creative cloud if I can't renovate my subscription? Do they just disappear or do they stay linked to my account? I can't renovate my Photoshop subscription at the moment, so I wanted to make sure that I don't lose everything, and that I can just pay again for my Adobe subscription later on and find my old files again. Thank you for your help!
Boa noite, nao consigo soncronizar o Creative Cloud em meu iMac, por error 105. Nao consigo fazer download dos softwares que estou pagando! Ja fiz os 2 passos para correcao e estao OK. O terceiro passo ja nao consigo, sou designer, poxa...
reset the cc desktop app by making sure it's in the foreground, then press:Win: Ctrl + Alt + RMac: Cmd + Opt + Rif that fails, repair per https://helpx.adobe.com/download-install/kb/creative-cloud-install-stuck.htmlif that fails, uninstall using the correct uninstaller from https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html#sa_src=web-messaging and then reinstall using*if that fails, do a clean cc install carefully following each applicable step:uninstall every cc app including preferences per https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.htmlthen uninstall the cc desktop app, again using the correct uninstaller per https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html#sa_src=web-messagingclean your computer of cc files per http://www.adobe.com/support/contact/cscleanertool.htmlcheck for, and if available, update your osif windows is your os, repair all ms visual c++ versions that can be repaired (use
The Creativ Cloaud Desktop App causes high CPU load, while no CC App is running.What I did so far as suggested on the support page:- logged of from my account within the CC Desktop app- uninstalled all Adobe CC software- uninstalled the Creativ Cloud Desktop App- download the latest CC Desktop App- reinstalled it and all other CC Software I usually needStill constant CPU load between 20 and 30%Any solution?Regards, Otto
No way to view all three cloud services in the same place. There should be a lightroom cloud only visible from the lightroom app, adobe acrobat cloud only visible from that app and then an adobe cloud visible with whatever other stuff is put in there, which you then have 100GB across all 3 clouds...there should be 1 cloud where everything is visible & manageable from. Not hard to implement, apple, google, microsoft, da vinci, cyberlink, corel, etc. all managed to have 1 cloud service where all of your documents, audio files, video files, photos, pdfs, etc. are visible & accessible from each of their respective apps as well as from the cloud app too.,
Creative Cloud app has had issues correctly displaying "Shared with you" files for years. Specifically: Only displays a random assortment of all files shared with me, so must use Web link to see all files. Does not correctly sort by Date Shared, again random ordering of files. Syncing issues are still too prevalent, my team finds themselves needing to make local backups of XD files since work keeps getting lost. Please address your Creative Cloud app issues. Ater 4 years of promoting Adobe XD to my company we're ready to move on to a different solution that better works at scale. Thanks,Thomas
I am not able to check Creative Cloud apps / updates - always get the message ' Your apps are taking longer than usual to load etc. '. For me this is 'usual' for months, if not years. The only time I can get a peak on updates and other Creative Cloud Desktop app information is directly after a restart. Updated the app several times, removed it, reinstalled it, repaired it - all without any succes. I work on a MacPro / MacOS 12.6
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