The official community for the Creative Cloud desktop app.
Recently active
Hello I've been having some trouble with the CC desktop app on my private laptop since some time. I've been in contact with the Support for some time now but so far they were not able to help me. This is why I want to ask the community. Maybe someone here has an idea how to fix it. (I'm using CC in German, hence the error is in German. I will try to provide an accurate translation). In the screenshot you can see the message I receive when I try to install any apps. It translates to "Not connected to company servers. Please check your connection with the company servers. If the problem persists, please contact your IT admin".The problem is that this error occurs only on my (private) laptop no matter where I am. At the office I get the same error as at home (where I am the IT admin). Also, I am not using a company version of the CC but a private version. My workplace does not provide CC to us. I am also unable to access my Cloud files in the library or in the "Data" tab. T
Hi all, I am working with Creative Cloud desktop version: 5.5.0.617 on a RDS envoirment and i am missing the option/button for uploading my custom fonts, while on other PC (Windows 10) I am working with version 5.10 and i DO have the option/button to opload fonts. Can anyone clarify why this is?I could not have something to do with my licenses because the option is there on my PC. Thanks in advance!
Adobe Team - please make Premiere Rush available for Samsung S22 users! Ridiculous that "the device isn't compatible with this version"
I am absolutely sure I want to quit — every single time.
Our Information Governance group needs to be ability to review filenames of data stored in creative cloud in order to make an assessment of that information. Currently, the only way for an admin to see that information is to deactivate each user, which is absolute not feasible.
I have been provided access to Adobe products at workplace and have Adobe 360/Pro but even after loading Adobe Creative Cloud unable to download Photoshop. Download fails to download after 10%. Very frustrating.
I would like to know if any of you had a similar experience. Yesterday i contacted Adobe using thei virtual assistant, i had to renew my CC cloud subscription because they would double the price. I started talking with it, but it was not understanding exactly what i meant. So, it told me that it will conect me to an agent (a real person i supposed). But, when i started explaining, the answers where a bit odd. It first gave me a price of 25.55. It seemed good pricing. So i said ok. But i added another question: if they had some kind of deal inclunding SUBSTANCE. The answer was, "yes, substance is included in the all apps subscription" i already had. I said it isnt, and them the "person" told me to wait 2 minutes for another agent. So when the second one appeared, he made me a new offer for 36 euros. and never answered me about SUBSTANCE. It seemed a complete machine. Im an AI supporter, and love the capabilities, but this is not good and in the long run, its bad business. I cant ev
In business/enterprise environments with large Creative Cloud deployments, currently if a user logs in to a Windows PC they are presented with the Adobe Creative Cloud desktop app's login box, even if they don't need to use Adobe products in their current login session. We enquired with Adobe support and were told that the Creative Cloud desktop app currently does not offer single sign-on (e.g. similar to what is possible to configure for Microsoft Office) and they suggested we posted the idea here. Please update the Creative Cloud Windows desktop app to allow enterprise IT admins to configure it (via group policy and/or MDM) to silently sign Windows users in to Creative Cloud if Federated ID has been configured on the Adobe tenant for the currently logged in Windows user.
Anyone know why this is happening or how to fix it? The fonts have become somewhat difficult to read from a short distance. Note: font smoothing is turned on in Windows, so we can rule that out (see image with CC window title bar below; the title bar, which is controlled by Windows, is clearly using font smoothing, but the menu labels are not). [Moderator moved the thread to the correct forum]
Teaching professionals look for active and creative ways to develop their skills to prepare students. Is there a listing of Adobe Certified Teachers known or existing that can help not only interested employers hire team members, but also help guide teachers to be more competitive and relevant? If anyone can share a resource listing of Adobe Certified Teachers.
Photoshop no longer appears in Creative Cloud list of installed apps. Everything is updated. Went to uninstall/repair and did repair. That didn't work. I know PS is installed and it works. Maybe it's just a glitch to be fixed in an update. Windows 10 Pro. CC v5.10.0.573. PS 2023 v24.4.0433.
Hola, queria comentar si puede haber una opcion de desativa de consumo de ram en la aplicacion cuando no se este usado o tener la opcion de desativar en uso de aplicacion en segundo plano. esta consumiendo bastante un 16% de mi ram.
Hi, when i want to open my creative cloud this happens, its in dutch btw
For example, what do I do if I fill the 100gb cloud?Download the files individually, when the most practical thing to do would be to download all the files into one folder.
opera.exe attempted to establish a connection relying on an expired certificate to bumper2.adobeprojectm.com. We blocked the connection to keep your data safe since websites must renew their certificates with a certification authority to stay current, and outdated security certificates represent a risk.
let me close creative cloud
I have a Windows 11 computer where the Create Cloud Desktop app opens, but closes the window immediately. Updates and the installation of Lightroom work, but only in the background. After a while the update appears. I first tried to repair the app. It does, but the window still closes immediately. Then I tried the Cleaner software by Adobe which wiped all my Adobe apps. I then reinstalled the Create Could Desktop, but the issue remains. I could reinstall Lightroom and Photoshop in the background. Is there any way to fix this?
Hello all forum members,After using system restore, creative cloud 2023 icon does not open and i get this message.I uninstalled creative cloud 2023 and reinstalled it, however the problem persists, and i continue to get this message (as shown in the picture attached). Cannot locate ..... Make sure you typed the name correctly and try again.(I am attaching a copy of the error message) Thanksdavid
Hi Adobe, I can’t enter the Adobe Stock any more and get this message:upstream connect error or disconnect/reset before headers. reset reason: connection failure, transport failure reason: delayed connect error: 111What can I do???
I am a long term user of Portfolio, in fact all my 5 sites are using it.I find it a great non nosense solution, especially since it ships included.But ... we are in 2023, and I am beginning to feel a tiny bit frustrated by the lack of new, almost essential features found with other providers.For example a very simple one which has been on the forever want list of many many many many users for ages: an horizontal scroll (hey Adobe, that one has to be easy)And pushing a little bit, we could maybe have some sort of carousel "a la Squarespace (and everybody else)" with prev/next and thumbnails ? (bit harder but hey, one can try)Anyway, here is to a great solution, almost cool, so close.I know I said I would only be love in 23 but today was the day 😉Thanks for reading, commenting, supporting, hating.
Microsoft 365 has a way to allow admins to view what a user has in their OneDrive. There needs to be a way to view a users Creative Cloud contents as an Admin
HiMy business has a number of plans for a number of different adobe-products. I personally have a plan for Adobe Acrobat that i pay with my private creditcard. My college has a plan for adobe creative suite that ar payed via our corporate account. However - my coworker dosent have skills in InDesign, etc. Therefor I need access to her plan. How do we do this?
Hey Adobe, I don't want to be part of your stupid beta test of the most useless home page ever. But there seems to be no way to opt out of this forced beta test. If anyone cam help me with this it would be very much appreciated. (note: I have never signed up for, or installed, any beta program from adobe, and have no interest in doing so when it is by choice, let alone when it is forced upon me)
LET ME UNINSTALL YOUR AWFUL APPS WITHOUT SIGNING IN
Hi,I am not able to update LR Classic to the new version. LR is showing the available update but the (horrible) Creative Cloud Desktop is not progression it.Either it claims that LR ist still opened (what is wrong) or (even after reboot) it shows a notification that a LR update is available, but the upate-window ist empty. (see screenshot)Can somebody helpt me, please?
Remix with Firefly Community Gallery
Thousands of free creations to fall in love with and remix in Firefly.
Already have an account? Login
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.