Creative Cloud desktop

Why can't I download the Photoshop Beta version?

11825

AledoodlegirlParticipant

Where do Documents on creative cloud go if I can't renovate subscription

What happens to my files in the creative cloud if I can't renovate my subscription? Do they just disappear or do they stay linked to my account? I can't renovate my Photoshop subscription at the moment, so I wanted to make sure that I don't lose everything, and that I can just pay again for my Adobe subscription later on and find my old files again. Thank you for your help! 

1352

milenepereiraParticipant

Error 105

Boa noite, nao consigo soncronizar o Creative Cloud em meu iMac, por error 105. Nao consigo fazer download dos softwares que estou pagando! Ja fiz os 2 passos para correcao e estao OK. O terceiro passo ja nao consigo, sou designer, poxa...

1051

kgladCommunity Expert

Re: Creative Cloud won't load, taking longer than usual to load. It gives a reboot warning.

reset the cc desktop app by making sure it's in the foreground, then press:Win: Ctrl + Alt + RMac: Cmd + Opt + Rif that fails, repair per https://helpx.adobe.com/download-install/kb/creative-cloud-install-stuck.htmlif that fails, uninstall using the correct uninstaller from https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html#sa_src=web-messaging and then reinstall using*if that fails, do a clean cc install carefully following each applicable step:uninstall every cc app including preferences per https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.htmlthen uninstall the cc desktop app, again using the correct uninstaller per https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html#sa_src=web-messagingclean your computer of cc files per http://www.adobe.com/support/contact/cscleanertool.htmlcheck for, and if available, update your osif windows is your os, repair all ms visual c++ versions that can be repaired (use

1810

mopperleInspiring

Creativ Cloud Desktop causes high CPU load

The Creativ Cloaud Desktop App causes high CPU load, while no CC App is running.What I did so far as suggested on the support page:- logged of from my account within the CC Desktop app- uninstalled all Adobe CC software- uninstalled the Creativ Cloud Desktop App- download the latest CC Desktop App- reinstalled it and all other CC Software I usually needStill constant CPU load between 20 and 30%Any solution?Regards, Otto

63511

Kristyn27428891i0g1Participant

1 Cloud, not 3Open for Voting

No way to view all three cloud services in the same place. There should be a lightroom cloud only visible from the lightroom app, adobe acrobat cloud only visible from that app and then an adobe cloud visible with whatever other stuff is put in there, which you then have 100GB across all 3 clouds...there should be 1 cloud where everything is visible & manageable from. Not hard to implement, apple, google, microsoft, da vinci, cyberlink, corel, etc. all managed to have 1 cloud service where all of your documents, audio files, video files, photos, pdfs, etc. are visible & accessible from each of their respective apps as well as from the cloud app too.,

2322

Creative Cloud issues - lost and random sorting of Shared With You filesOpen for Voting

thomasmParticipant

posted in Bug Reports

Creative Cloud app has had issues correctly displaying "Shared with you" files for years. Specifically:  Only displays a random assortment of all files shared with me, so must use Web link to see all files. Does not correctly sort by Date Shared, again random ordering of files. Syncing issues are still too prevalent, my team finds themselves needing to make local backups of XD files since work keeps getting lost. Please address your Creative Cloud app issues. Ater 4 years of promoting Adobe XD to my company we're ready to move on to a different solution that better works at scale.  Thanks,Thomas

1370

Jaydude-wbInspiring

Creative Cloud app not working, empty window

I am not able to check Creative Cloud apps / updates - always get the message ' Your apps are taking longer than usual to load etc. '. For me this is 'usual' for months, if not years. The only time I can get a peak on updates and other Creative Cloud Desktop app information is directly after a restart. Updated the app several times, removed it, reinstalled it, repaired it - all without any succes. I work on a MacPro / MacOS 12.6   

4625

Lucca30226904cjecParticipant

Aps not showing in the Creative Cloud Desktop

 I followed all the steps sugested by adobe in the link bellow, and don't work. I can't see or either install any of the applications. I am using the Windowns 11, anyone with this issue?(https://helpx.adobe.com/creative-cloud/kb/creative-cloud-app-doesnt-open.html?product=Creative%20Cloud%20Desktop&product-version=5.10.0.573&mv=product&mv2=accc)

4696

Torsten.HInspiring

cloud activity sign/icon doesn't stop.

In my "creative cloud" I have had the problem for some time that the cloud activity icon does not stop.The circle with the blue arrow in the cloud is constantly in action, even though all content is synchronised. If I stop the file synchronisation and then restart it, everything is OK. The icon stops working.Does anyone have any ideas as to why this is happening? It occurred during one of the last updates.(windows 10 system)

7335

chrisc92403361Participant

Pantone as an upgrade option rather than "fixing it" on your own?Open for Voting

Why not offer Pantone as an upgrade option? The only "solution" offered was to fix it on your own by attempting to get a license from Pantone.

1431

Rahat H.Participant

Creative Cloud Infinite Loop when I click 'Try'

 Need a Solution to this issue. Problem:For the last 6 months, whenever I try to update or install new app, i click on 'Try' & the infinite loop of loading starts. I have to shut down it from task manager. Solutions that I tried & didn't work: Deleting files from C:\Users\Username\AppData\Local\Adobe\OOBE Repairing & Reinstalling all Visual C++ files. Uninstalling by creative cloud uninstaller and reinstalling it.  Running CC as administrator AdobeCreativeCloudCleanerTool AdobeLimitedAccessRepairTool The same issue was found on my another laptop and also in one of my friend's computerFYI: I've no internet speed issue. (55 Mbps wifi line)

12803

defaultpdk65wmsawskParticipant

Cant open Creative Cloud

Hello ! I've got a problem with CC since almost 2 month: i can't open it, it keeps loading for so long...I tried to uninstall it and install it again but still the same problem... I tried to repair it, but the processus is stuck at 2%, saying "Trying to connect to server"... By the way, my internet connection is perfectly working... I can't update my apps and it start being a problem here... Thanks so much for your help. Nicolas

4477

HX BeckParticipant

Betreff: Stuck in infinite "Loading Creative Cloud..."

Same issue here too. Brand new computer...just trying to get the Creative Cloud app to work correctly.  It gets stuck on the "updating creative cloud" and eventually gives me the error message below.  I've uninstalled, reinstalled, restarted, deleted files from the OOBE folder...   \

58304

defaultzi4hc2s6bpcaParticipant

Transfer of Ownership for Adobe CC LibrariesOpen for Voting

It would be extremely useful to have the ability to easily transfer ownership of an adobe CC Library or asset between users. Right now the process is impossible to figure out, let alone follow and is very frustrating. For larger companies, a team member may create a library, share it with their team members, but then eventually move on to another role or leave the company. Right now, there is no way to change the ownership of that library to another team member. It would be great to have this feature because it would save time and frustration and help keep all libraries and assets properly organized. Sharing settings and edits should be more easily accessible this way as well. 

10123

Kmp30227437yp12Participant

What is the point of buying Adobe subscription if they can't make their programs work

I just bought an Adobe subscription for the second time in my life. The first time I bought an Adobe subscription was a few years ago. I always used to think, 'If I can crack it, why bother buying a subscription?' However, compatibility issues started to increase, and cracks don't last that long. So, I decided to purchase a subscription. You might assume that buying the subscription would allow you to use all programs without any problems, right? Wrong. Adobe has so many crashes and issues that it's not even worth buying the subscription. Don't listen to people who say it's cheap. Don't. Your money is valuable, make it count. Don't waste it on this company like I did. You'll encounter the same issues whether you have the paid subscription or the cracked version from YouTube.  I hope this is the kind of message you needed to read today.Have a great life.

2112

ALYSONParticipant

iPad version of CC app has slide show feature for Libraries

Your Help desk does not know that this feature existsAfter many hours trying to remember which app I  had used to show my Libraries (created in Illustrator) as a slideshow the so called experts on your Help desk assured me that there was no way it could have been in Creative CloudI forgot I had used the app on my IPad Pro to view this slideshow and I was racking my brains as to how I had used it .I knew it was only a few months back but thought it was on my MAC LaptopThe people on your CC Help Desk should know this option is availableAnyway I have remembered and it is thereIt is a great feature and you should consider making it available on Desktop and Laptop versions of Creative CloudBest RegardsAlyson Kesselalyson.kessel@gmail.com 

1261

roland1968Participant

Adobe Creative Cloud Diagnostics?

Hello,after the last update of Adobe Photoshop on my mac I see in the launchpad a new program Adobe Creative Cloud Diagnostics. The program seems not to work. When I lauch the program I get an error message about an unexpected error.Does anybody know some details about this program and why it has been installed?Can I delete it without any risk? Many thanks,Roland

1319621

EC3_NGParticipating Frequently

Creative Cloud Desktop reports incorrect windows version preventing updates

I am using creative cloud desktop v 5.10.0.573 on  a windows laptop running WIN 11 pro Version 22H2.I receive notification that LRc v12.3 is available as an update but that it is not compatable. When I click on the error, I receive a pop-up that states that I need to update my OS to WIndows 10 VERSION 20h2 or later. (see screenshot LRc error txt). I am getting the same error for PS.  The Windows system info report is enclosed as a separate screenshot (LR OS issue with win system info). The hardware seems to meet or exceed the requirements. I am also attaching the system info report from LRc.(screenshotn LRc System Info) What do I need to do in order to update the adobe apps to the current versions? thanks 

4213

HayleyF123Participant

Creative Cloud Won't Update Photoshop Due to "Adobe CR Daemon"

Hello,I'm trying to install the latest Photoshop update and Creative Cloud is throwing up an error, "Conflict Updating Photoshop Save and Close the Following Programs: Adobe CR Daemon" I've already seen previous older posts about this and nothing works. I went into the Activity Monitor and closed the program. I hit continue on the error message and it still won't go away. I've tried closing Creative Cloud and restarting it after I've closed CR Daemon with no success. What can I do to fix this?

3458111

Chris298621698vbrParticipant

Increase Audit Log timeframeOpen for Voting

Can the data available for the Audit Logs be increased from 90 days to 365 days?

2622

Joseph300647823f6sParticipant

Central logout for devices? ;koasdhfg;oaihf;liasdjf;lkasdjf added characters to help the error.Open for Voting

I do tech for a school, I'm aware that adobe doesn't give 2 hoots about schools... but this idea where i can only log into 2 devices and run mutliple school labs is mentally inept. I am not running around 50+ machines to find out which one I forgot to log out on... why is there not a central location for users to sign out like pretty much EVERY OTHER CLOUD BASE PRODUCT? even hulu and netflix have options...

3432

Gi 1Participant