Creative Cloud Services

Hello, Until recently, there was checkbox to permanently delete all files that we're moved to the trash / bin / deleted files part of the Creative Cloud storage. But now that checkbox is gone! Why was this removed? Very inconvenient because now one has to manually check many files (sometimes over hundreds of them) everytime, to permanently remove these and clean-up the cloud storage. I'm talking about the deleted files section on https://assets.adobe.com/deleted to be precise. Screenshot of how it once was - with the blue checkbox left of "sort by" to select all files:  The new situation - no checkbox anymore:  Can you fix this and bring back the checkbox please?That would be a real time-saver!Thanks, Jeroen.

adobe登录邮箱已修改，behance依然显示旧邮箱。推荐邮箱还是发送至旧邮箱，如果才能把behance的推荐邮件改为发送到新邮箱。

Hi, So i'm in a slightly complicated situation. I'm from California and as a California community college student, I am able to purchase the Adobe suite through a website called College Buys for a heavily discounted price. (This is legit, the California community college system partnered with Adobe)  I already have a Creative Cloud Photography Subscription that unfortunately renewed for the year before I realized i'm buying a plan through a legit third party. Meaning, i'm going to have to make a separate Creative Cloud account especially seeing as how this discounted plan will only be for one semester.   I was wondering, if, I was able to seamlessly switch accounts on my computer without having to reinstall the software each time?I was thinking that I could sign in to my Creative Cloud account for school and use the programs that came with that plan. Then, logout & login to my other Creative Cloud account that's linked with my Photography Plan so I cou

I used to have educational license for using adobe softwares and apps. I just graduated recently, so I have no access to my educational license and account anymore.But I did keep the android apps on my tablet, knowing they can be used free and without license. unfortunately for the sake of linking my PC to tablet via adobe creative cloud, I used the same educational account also for the android apps (adobe sketch and draw). Now that my educational license is over I can't access my adobe sketch and draw files. What should I do to retrieve my files from the android apps?

Why don't you unify the app version numbers? I understand the development, but the cc2021 version has dozens of subversions... wouldn't it be a lot easier to unify them all in version 20 or 30, or whatever, instead of this mess? One is 22,  other 17, another one is 18, all in the same version of creative cloud... Wouldn't be that hard right? all that is lacking is organization in development management.

Hi, I have a:MBP 2019, (4 thunderbolt 3 ports) 2.8ghz quad i716gb 2133mhz lpddr3intel iris plus graphics 655 1536mb2TB SSDLatest MacOS updates as of today.Core Sync 4.16.0.22CCX Process 4.4.4.1CC Library 3.13.3.4 A few weeks ago I started getting an error message about being out of application memory with the recomendation to force quit. It's gotten more frequent regardless of restarting etc and has caused me to loose some work and a lot of time.  I have since read about this as a problem that was fixed for some users experiencing the issue on MacOS Big Sur, so I updated my OS and reinstalled Creative Cloud. It did not help. All 3 of these services start out using ~150MB of memory and slowly climb until I can't run anything. I restarted my computer right before starting to type this message and in that time all 3 apps are over 3GB each. Any advice would be greatly appreciated. I've already downloaded the log collector app and am eager to try anything.  Thanks,

Hallo, got a problem with partial points. Maybe you could help me ?I created a gft file with two questions (multiple choice).Each questions got four answer opportunities - two of them a correct and two are false.For every correct answer the user should give one point, for every false answer the user should get no point. So in general, you can achieve four points! To pass the user needs at least two points. I uploaded the gft file directly into my question pool and created two slide of random questions out of the pool. However, the tests revealed that I had to answer the question completely correctly to get full points. As soon as I gave one correct and one incorrect answer, i didn't get any point out of the question Why are the points not spread when I work with the question pool?I also tried this Solution but without success. Please find attached the gft file. What i'm doing wrong ?   

Der Titel erklärt die Ganze sitaution.Ich habe einen creative cloud abo für mehrere applikationen gekauft mit 20gb cloud speicher.Ich benütze fast nur lightroom.Jetzt wollte ich es benützen und es stand das meine Lizenz abgelofen ist, 6Monate zu früh(Lizenz wurde am 13.02.21 gekauft auf digitec: https://www.digitec.ch/de/s1/product/adobe-creative-cloud-photography-plan-20gb-1-j-1x-windows-macos-grafikprogramm-download-13241822?supplier=406802 ).Gibt es eine lösung für ein solches problem?????Ich möchte gerne zugriff auf meine Fotos haben.Ich bin am verzweifeln

The "add font" button in the font drop-down menu of Adobe Spark is not working. I've tried to use this in Chrome and Microsoft Edge and in both browsers the button does nothing at all. I am now unable to add my own font to project. Is anyone else having this issue or know of a fix? Thanks!

Hello,I have valide creatuve cloud photography subscription, and for a few weeks it has been suddenly unpossible to connect to any application from my laptop (Windows 7), from which it was working fine before. I didn't work offline either. On my desktop, it works fine.On my laptop, it happens with dsl connection using wifi (or not) when i'm at my parents. At home, i have optic fiber 400 Mb and i have the same problem.I tried to call customer service who sent me a pack of tools to run on my laptop and closed my ticket, and i found no anomaly... Disconnecting antivirus, firewall, etc didn't help...Now, i tried to uninstall all CC apps and maybe do a clean reinstall, and it doesn't let me uninstall because it finds no connection to Adobe servers. Well, i could drop them in the trash bin but i guess it won't properly do it.I need to use Adobe Lightroom when i'm at my parents or out of home. I'm kinda despaired to find a solution. If an employee could look what's wrong in my computer, it wo

Hello everyone,currently I am the owner of the photo subscription (20 GB). Over the years this had changed many times, starting with the subscription "all applications" for 60€/month. As a student, this was too expensive for me and I wanted to end the subscription, but I was given an offer of 35€/month. I kept this for several years until I changed to the photo subscription (20 GB) (or in the meantime back to 60€/month... I don't know anymore). Now I want to cancel or change my subscription and I am again given the "all apps" offer for 35€/month during the cancellation process. But when I want to select this, I get an error message. "Sorry, your subscription could not be changed. Please try again." When I try again, it repeats.  I will only use the programs for private purposes. Since I already work with the Adobe applications at my job anyway, I will also use them less often for private purposes. So the 35€/month offer is more appealing to me.  Can you help me

[Moderator moved from Photoshop to Creative Cloud Services.] Hi,   I have had the Adobe Suite for a while now and recently I lost access to several of the apps (photoshop, premiere pro, etc.). I am still paying the monthly subscription but am now asked to pay more for these. I had access to them all a few weeks ago.    Thank you. 

Hello.  My Creative Cloud Software is damaged.  So I want to uninstal the software so I can completely reinstall it again.  I downloaded the uninstaller software, but it doesn't seem to be working properly.  As soon as I launch the uninstallation software, a window appears with a caption saying "Creative Cloud is being uninstalled on your computer".  The window then dissapears after around five seconds and nothing further happens.  I'm using a 2013 IMac with Catalina10.15.7.

Hi Community,Obviously I am new and made a crucial error. Actually I made an error that affected my daughter who uses this account. By mistake I signed her out so I could sign in on another computer. In doing so she has lost all her unsaved work. Is it truly gone forever or is there some way to retrieve unsaved work in various apps such as photoshop?I appreciate any and all help and will sort through the inevitable abuse I'm sure I'm about to recieve, LOL

My Creative Cloud storage is full, but I can't find what's causing it to be full. I have no photos in Lightroom albums, there's nothing in "Your Files" or the other folders in CC, and Acrobat has nothing. I can't figure this out.  In Lightroom, there are 2,000+ images in a folder called "Synce Issues" that I can't seem to delete. Is this causing my storage to be full? How do I delete them? Thanks.

I have a similar issue but it will not stop running no matter what and I can't force quit it. Is there anything that can fix this so I can intall after affects.

I have a work account for photoshop and lightroom and a personal account for premier. It is inexcusable that everytime I need to edit a video I must close everything I am working on to log out to log into another account, and hevan forbid I need to photoshop an asset to use in premier. How is sign-in not tied to the APP? I'm paying for Premier, my company is paying for Photoshop. Its seems like such a simple soultion, tie the log in to the APP you are paying for and not every adobe product on the computer. Does anyone have a work around other than buying two computers?

Are there any Creative Cloud apps that I could use with my subscription on a Chromebook?I keep seseing references on line, but no real guidance that is either up to date or trustworthy. Thank you for any help or insights.

Hello,I've completed the necessary courses to get the Adobe Campaign Standard Business Practitioner - Professional Certicifation. Where can I find the badge now? Partner_Learner_Journey.pdf (adobe.com) I can't find it on "youracclaim" and neither on my Adobe Credential Management site. Anyone else with the same problem here? Many thanks

Hi, I'm from Indonesia, I want to see plans from adobe creative cloud but every time I visit the page it always redirects me to another country (ph) instead of Indonesia (id) and the plan page keeps refreshing automatically like crazy. I have logged into my account and have selected the Indonesian region, but it still happens

I just lost several hours as I woke up to find that the video file I had exported to my Creative Cloud over night wasn't uploaded because it is "too large'. I really can't fathom why a company offering services to the creative community with a paid for service called creative cloud won't allow it's customers to upload large files. As if sharing large files is something unusual for people working in the industry! Very disappointed with this, and it will certainly make me question whether this service is worth my money. Luckily google docs has no such silly restriction, so I can use their free storage instead for this.

I'm interested in purchasing Creative Cloud All Apps, but I'm unsure whether to buy the individual or enterprise package. What I want to know is if buying the version for companies all my employees will be able to use the apps simultaneosly on different computers, or if for that I would need to buy several licenses. I would appreciate an answer.

Adobe Stock really should be one of the apps included in the all apps plan. 

Hi, I currently have the annual prepaid 20GB Photography Plan from Adobe. However, I am buying the Creative Cloud suite through Collegebuys. I plan on buying it with the same Adobe ID. If I were to cancel that Photography Plan after a year, would I lose all of my Lightroom photos? Or would it switch to the Lightroom app in the Creative Cloud plan? I'm so confused as to what happens. Apparently, according to Adobe, the two plans run concurrent. I'm unsure as to whether i'd technically have two Lightroom programs and when I cancel the Photography Plan, all my photos would be lost.  I hope this makes sense and I really appreciate everyone who took the time to read this & help! It's so difficult getting answers as there's really no in-person Adobe store to go to.     

Whan I started indesign this morning I got a pop up asking if I wanted to join my business profile or perhaps it was team I can't remeber now but it had my workplace name - I clicked yes not really thinking too much of it but now when I open creatve cloud my library has gone which is a disaster as it took me months to build and I need it to complete my work efficiently. Can anyone help please!?!