Creative Cloud Services

I purchaseds the Adobe Photography (20gb) plan through Adorama.  I've updated the payment method to a credit card.   However, when doing a clean install on a new Mac, I still get a pop-up window in either Lr or PS the first time their launched with an advisory to update the payment method (even though it HAS been updated).  This causes Lr or PS to crash.   Any thoughts on a workaround in case I have to do a clean install again?

Hello everybody, So sorry to bother you with this question, but if I upgrade on my cloud storage, do all existing photo's get deleted or do they stay in my account?I'm affraid that if I'll upgrade, everything will be gone. Thank you in advance for helping me 🙂  

Should there be a scroll bar present for the list of active fonts on the  manage fonts page of Creative Cloud Desktop ?If not can we have one added please its a bit clunky having to use the arrow keys to go up and down the list .(Windows 10 user with a wacom tablet.)

こんにちは。 2025.6.3現在，日本でもその不具合が発生しています。 Adobe Creative Cloudのクラウド機能の障害について （Disruption of Adobe Creative Cloud Cloud Features）   追記： 日本での不具合は修正が完了しました。 https://x.com/AdobeSupportJ/status/1929820122283495576   

good morning everyone,i have several websites on my adobe portfolio, but i would like to migrate only one of them to another account.i tried opening the site i wanted to migrate, but it still makes me migrate all my sites to another account.is there a way to transfer ONLY one to another account, instead of all of them?thanks a lot!

Hey guys,I just got a new PC that runs Windows 11, not Windows 10 anymore. Now I'm having a problem where when I install Creative Cloud, I always get this message: "Creative Cloud is initializing." It goes on to say, "To resolve this issue, Creative Cloud is required, but it is missing or corrupted. Download and install a new copy of Creative Cloud."I've tried all sorts of things, but nothing helps, and I'm hoping someone can suggest another solution.I've tried:Restarting the PC, uninstalling and reinstalling, including using CC Uninstaller and the Adobe Creative Cloud Cleaner tool, turning off the firewall, turning off my antivirus program, and running this command list via the CMD console in Windows, as described on the help page.I'm at a loss, maybe someone can help me. Regards, Kraken

I created a new page, a Lightoom Album page, and selected the album. I made some customisations, and I'd like to change the album that was chosen when the page was created. I don't see a way to do this. Is this possible? Or do I have to create another page with the new album?

As title states, I want to completely disable CC from starting up any of its services as my computer starts up. I have:Turned off "Launch Creative Cloud at login" and "Always keep Creative Cloud up to date". Turned off Auto-update Turned off startup in Task Manager And I've blocked apps from running in the background via Windows 10 settings. And yet still, without fail, everytime I turn on my computer and check Task Manager, Creative Cloud always finds a way to persistently run and sap away system resources. Specs:Windows 10AMD Ryzen 5 3500URadeon RX Vega 88GB (note: this issue has persisted on past systems I've used Creative Cloud products on)

I had a problem earlier that I ended up fixing, but also created even worse problems My cloud starts like this, but doesnt really do anything.. I have a bunch of cloud PSDC documents that I cannot preview, or open or download.. If I attempt to open it from creative cloud, It does this, attempting to open and load them on the web browser yields the same results  Eventually the creative cloud turns into this.. and hitting the reload button does nothingI have a bunch of different documents that are available, and a bunch that arent I have been trying to fix this issue for 6 hours to access some documents I need, I cannot get the library to fix itself, I cannot get it to work across 3 different devices (2 windows and a macbook) I've tried to fix things locally, Signed out, signed in, uninstall, reinstall, refresh preferences, deleted temp files, removed other files that were suggested, cc cleaner tool, removed old libraries I hadn't usedNothing is making any of the

How long does it take for Google Search to update the information I changed for my Adobe Portfolio website?  I changed the description from 'Fine Art and Illustration' to 'Digital and Traditional Artist' but it's still appearing as 'Fine Art and Illustration' in the Google Search.  It's been two days... I'm trying to re-brand and this seems so agonizingly slow!

Hallo,seit paar Tagen habe ich die Fehlermeldung "Fehler bei der Bibliothekssynchronisation". Habe mich schon abgemeldet von der CC und neu angemeldet, MAC neu gestartet. AdBlocker deaktiviert.Was kann ich noch tun, kann man irgendwo die genaue Fehlermeldung lesen? Über Informationen würde ich mich freuen.Björn  

I'm trying to publish my webpage and keep getting this message...Error Pubish API response 403 forbidden I have restarted my computer and logged in and out... 

I've been using Adobe products for years. Most of of the time, when I launch PS or AI, the CC icon appears on the top Mac Menu Bar and my apps open just fine.   But, lately, the CC icon sometimes appears on my dock, as active. So, when I remove it, the Menu Bar CC icon disappears as well.  I need to sign-in all over again to use AI and PS. At the moment I don't see the CC icon on the Finder's top menu bar, nor is there a CC icon present on the dock. Yet... my AI docs open just fine, make edits, save. I truely have never understood any of this, and why the whole thing is not more of a background function that checks current subscription status without user intervention, and allows the user to proceed.  I only use CC because it is the required gateway to use my apps. I don't upload/download files or use any Adobe supplemental products/services. How do I use my Adobe apps without jumping through hoops. What am I getting wrong?  Thanks.

Hello,It's been nearly a month that my adobe license has been cancelled for supposedly a payment problem (when in fact it has always been automatic). I never had any issue in the past and here I am not able to work.I've got in touch so many times with the adobe custom service via the chat and they told me there is a technical issue and people with the 100Go Creative Cloud subscription are encountering the same problem. Meaning they paid, and still don't have access to any softwares. It appears as if you didn't buy anything. Did any of you struggle with this ?

I have probably, like many others, posted this problem before but it's still happening. Every single time I turn my personal desktop on, I get the must repair message.This didn't happen until I was forced to upgrade to Windows 11, yes, I know that's not adobe's problem. However, what is their problem is that while I'm able to run an older version of Photoshop, there is no option for that with Creative Cloud. My desktop isn't compatible with most of the new apps in the Creative Cloud suite including CC and I cannot afford to upgrade.This is really frustrating and I would hope Adobe has a solution for this.

Ich bin sehr aufgebracht und brauche eine dringende Lösung für folgendes Problem: Ich bin seit 10 Jahren zahlender Adobe Kunde. Mein Creative Cloud All Apps 100 GB öffnet seit heute KEIN einziges Programm. Heute hätte ich die Rechnung für Mai bekommen müssen. Die Rechnung für April habe ich bezahlt und die Ankündigung für Juni. steht in meinem Account.Ich habe meine Zahlungsinformationen nochmals upgedatet, mich aus- und wieder eingeloggt, aber NICHTS ändert sich. Hier stimmt irgendwas nicht! Die Konversation mit dem "Chatbot" ist eine einzige Katastrophe. Der versteht nichts! Ich möchte bitte, dass sich ein Mitarbeiter um dieses Problem kümmert!

Ich kann jetzt leider schon seit über einer Woche nicht mehr auf die Adobe Programme zugreifen. In der Creative Cloud wird mir angezeigt ich hätte ein "kostenloses Abo", wenn ich mich im Browser anmelde oder in der Anwendung aufstocken möchte steht da, das der Kauf nicht unterstützt wird da ich „Creative Cloud All Apps 100GB bereits gekauft" habe. Das einzige was ich im Internet dazu gefunden habe, ist aus- und wieder einloggen was leider zu nichts geführt hat. Im Browser wird mir in meinem Konto ebenfalls angezeigt, das ich die Creative Cloud erworben habe. Gehe ich dann auf Apps und Dienste zugreifen steht wieder nur „kostenlose Testversion" oder „kaufen" da. Unter der Woche ist es super schwierig den Adobe Support zu erreichen, da ich zu den Uhrzeiten selber arbeite. Kann mir hier jemand helfen oder hatte schonmal ein ähnliches Problem? 

I am trying to update my portfolio website, but I can't seem to upload any pictures? I can only do so though the lightroom gallery or by dragging and dropping them onto the page. I need the 'upload image' function to import pictures for my logo and background images so it's quite annoying.I don't know if this is a setting or something to do with my computer? I didn't have this issue on my windows laptop, but now I have a new macbook pro M1, maybe that's something to know?Thank you!

So, I got Creative Cloud a few days ago and everything seemed to be working fine. The payment for the subscription was cancelled after about three days and since then I can no longer access my applications. When I open my programmes on my Mac, the error code 10000 appears, saying that the status of my subscription cannot be accessed. The customer service chat support said it was a technical fault that should be rectified in two hours. I received an e-mail that my customer service case is now closed. Since then, the information ‘The administration of this subscription will be possible shortly’ has appeared on the start page of my Adobe subscription. ehm Help? How long does this usually take?   

until when will i have an adobe premium account using my pup webmail

This is a really strange situation, and I’ll try to be concise. We are a company in Hong Kong. Everyone in the office using a Mac computer cannot connect to Creative Cloud. When we attempt to update our apps, we receive error 118: No Internet Connection. Among us, those with laptops (MacBook Pro) have no issues connecting to Creative Cloud at home. In the office, if we use a VPN, the problem is also resolved. So it's quite obviously the office's network. We have no firewall at all, but we suspect it could be our router, which is a TP-Link router. However, this issue does not occur on Windows computers; the same user account logged into Creative Cloud has no problems on a PC. What could be the issue here?

Why doesn't adobe porfolio allow you to type text that isn't centered. Even a normal text box you can;t just type left to right and it be right aligned like a book.This is a great example of what I'm talking about. See how these words in this post are left aligned and the sentences aren't aligned to the middle of the page. 

Hi - I'm new to AP and as I was building out my site, I wanted to have a welcome page with an intro message, and use it as my home page, but I see that according to Adobe, the navigation is hidden on the Welcome page - Why? and can I add it in? How is anyone going to get to the collections otherwise?thanks in advance. - Karl

Why can't I access my cloud libraries? I am going mad, I am due end of work that I can't access. I have logged in and out, restarted, unistalled, everything. Please help!

Hello, I bought behance pro to share my work as a stock contributor. However, when I open the adobe portfolio, I get a screen like this and I cannot select anything.   When I go to the welcome page tab and select anything it says I need to log in but I'm already logged in?