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Hi there, so I wanted to delete everything adobe related and stuff, which did work perfectly fine. Although I noticed that a file named 'adobe sync' could not be deleted. (I own a macbook by the way) and so I tried to just send it to the trash, and that didnt work aswell. It kept saying I need to download adobe sync. ive tried to download adobe creative cloud again, and then delete everything again and it still wouldnt work. I even tried that cc cleaner tool and couldnt get it removed. Is there anyone who can help me? Im desperate
Hi,I would like to use my cloud storage to store some packaged inDesign files that are currently stored on my laptop hard drive. I will have them in the cloud as security but also to share with a colleague. After going, round and round in circles with Adobe chat service, it appears that you can't upload a folder from a desktop to the cloud and since syncing files is no longer supported, I'm not sure there is much benefit to the cloud at all. How are users finding this? Does anyone have a workaround for bulk uploading packaged content or as another example, an image library of photos structured in folders that you just want to place in the cloud? Many thanks, Jo
I had to upgrade my OS to Catalina. As a result, my CC applications (2019) stopped working. Now Creative Cloud launches and takes me to the apple store where I can buy the latest CC applications, but they don't run on Catalina... I'm frustrated to have lost access to software that I purchased. Can I do anything about this? I see in other forums that 2019 can no longer be purchased. I am a hobbyist and can't afford another monthly subscription service for the occasional use. Thank you in advance for any suggestions.
Microsoft force upgraded me to 24H2 by not letting me postpone it any longer. Now when I try to edit my portfolio I get "Access to www.myportfolio.com was denied" or nothing at all depending on the browser. I really need to make some changes. Is there a fix for this? Thanks, Dale
Hi there! I'm using the dark version of the 'thomas' website design on Adobe Portfolio and basically the mobile menu is not showing. It does show when in the light version because the menu symbol is in black. Is there anyway to change the colour that I can't see? Thanks a lot!
Very similar problem that many others have had but the Regedit and unpin CMD stuff has not worked at all. I only get "Default" in the namespace on the registry editor. Unpin did nothing. The folder is stuck within Documents, Pictures, and Music and will not delete. Ive even uninstalled CC and restarted my computer and nothing has worked. See attached screenshots. If it adds more context, the email shown is for my previous Adobe CC account that I no longer use or pay for.
I'm having an issue with my libraries. I created a library that I then shared with my organization. Now that it is shared, it no longer exists in the libraries pane in any of the apps. The only way I can get it to appear is to create a personal copy. The library is in "Your libraries" next to other libraries that are shared to the organization that DO appear in the panel, only this one that shared recently is doing this. I have logged out and back in several times. The libary appears for a second when I first logged back in but once I select it it disappears. Welp, poking around while writing this, it looks more borked then I thought. All the assets inside the library are gone. How do you recover library Assets?How do you remove a library from being a shared library since that doesn't work?Has anyone set up a workflow using OneDrive? I need something reliable and not glitchy.
Hi Everyone! One of my employees is facing an issue with his personal account, she cant access her original portfolio after we remove her email for our business account, how can i re-link her original portoflio to his personal account? when she tries to login with her email, opens up a differente portfolio , completely new > https://www.behance.net/rayanemartins20She need to re-gain access to his original profile > https://www.behance.net/rayanemartins2
I was have issues with resigning onto Adobe Education Exchange after deactivating my account although the email sent says I should be easily able to sign back in after deactivating, but whenever I try to sign it in it just sends me back and relaods the sight without signing me in I even disabled ad blocker and still had no luck. My SSO with google also doesn't work.
Just posting to see if anyone else is having similar experiences. I'm on a late 2023 M3 Max Macbook Pro that I purchased new a few months ago. I primarily use it plugged into two daisy-chained LG Ultrafine 24" monitors (thunderbolt). Mac OS (Sequoia 15.2), Creative Cloud, and all installed Creative Cloud Apps are up to date. Over the past few days, I've been experiencing repeated kernel with an immediate reboot every 5-10 minutes. Nothing in the Mac OS error report points to anything related to Adobe or any of the CC apps, but the kernel panics do not occur when:Creative Cloud is running (using Lightroom, Illustrator, or Photoshop) and I am not connected to the external monitors; orCreative Cloud is not running (also killed any of Adobe's background processes in Activity Monitor) and I am connected to my external monitors I have also experienced a few kernel panics when waking the Macbook from sleep with CC running and Illustrator open. I didn't troubleshoot this with an
Hello, I am trying to create a video portfolio. I have tried everything, but I can only arrange a maximum of 2 videos side by side on the page. However, I want to arrange 4-5 videos side by side. Can you help me?Example;
After I purchased an Adobe subscription, I was unable to log in to my Behance account. Because of this issue, I informed my team, and we decided to cancel the Adobe subscription. After that, I received an email saying that my Behance account was deleted. I need to recover my Behance account. Please help me restore it.
Hi everyone, I recently noticed that my Behance portfolio has disappeared from my account, and I can no longer access my projects. I haven't received any notification about this issue. I already submitted multiple support requests in Behance but haven't received a response yet. Has anyone else faced this issue before? How can I recover my portfolio? My profile URL: https://www.behance.net/yeekuan Any advice or help would be greatly appreciated. Thanks!
HelloWhat should my organization do to solve this problem?Is it a firewall problem?See attached imageThank you for your help
It's been pretty bad this week. When we open a Library through the Libraries Panel it will populate, but at a snails pace or only some folders but not all. Then other times nothing shows up for hours or ever. When updating a larger Library file, the file will "break" and becomes unaccessible (I can't open the file to edit it). When one Library decides to populate another Library will not. It tells me that all my files are synced even when nothing is showing up. Our team created a entire system around using CC Libraries, so this whole situation feels real bad right now.
I have my setting to search ALL libraries but when I search for an image I KNOW is there it says "no search results". Then if I go to the actually library where it lives I can plainly see that the image is there (and has the name I was searchin for)! What is going on with the search feature in the libraries. It is driving my NUTS not being able to search all libraries. Can anyone help?
Hola. Hace días que me sale en PS al intentar abrir las bibliotecas este error: Se produjo un error al inicializar Bibliotecas Creative Cloud. También me sale al abrir la aplicación de creative cloud. He seguido los pasos de estos enlaces varias veces, pero no consigo arreglarlo. https://helpx.adobe.com/ie/creative-cloud/kb/creative-cloud-libraries-panel-doesn-t-load-in-desktop-... https://helpx.adobe.com/ie/creative-cloud/kb/libraries-panel-not-working.html He desinstalado y vuelto a instalar los 2 programas, pero el error persiste. ¿Alguna idea?Muchas gracias Mac OS Ventura 13.7.4PS 25
Hi,I recently created a webiste on Adobe porfolio and I noticed that no matter what I tried when uploading the pictures and mockups, it came out extremely blurry and hard to see.When I look at other Adobe Portfolio powered websites, it doesn't seem to be an issue for them.Is there something I'm missing...?Would love some help with this. Thank you so much!
Hey everyone,Is there a way to choose which version of Illustrator I want to open a file with from Creative Cloud?I need to keep an older version of Illustrator because I have some machines with plugins that don’t work with the newer versions. However, I also like using some of the latest features sometimes.When I right-click a file in the Creative Cloud desktop app, I only have "Open" and "Open in Web," but there’s no "Open With" option, which I believe used to be there before.
I am at a lost here, all of a sudden i cant log into my creative cloud on the desktop or online, in any browser. I get this error "{"error":"invalid_scope"}" Can you help?
I created and downloaded my creative cloud synced documents. The message said the zipped file is available on creative cloud until 3/1/24 but I cannot find it. Where is it? The name of file is ccfeol_package.zip.
Is there a way to upload PDFs to a page in Adobe Portfolio? I can see how to upload images and videos, but I have some brochure and marketing collateral samples that I want to add to the site.
Photos on pages created in the Adobe portfolio load very long or not at all. The pictures have hundreds of Kb. There was no such situation before. Where is porblem located?
I started building my website with Adobe Portfolio and the UX was amazing. Very easy and super simple but still a cauple of must have features are still missing there like linking an existing page to your home page or creating a dropdown menu. I wonder why there isn't a forum for Adobe portfolio here. Has Adobe abondoned it or still there is a team working on it? There is a ticketing system for that only takes the problem related question. Why there is no more talk about it. We want Adobe Porfolio to improve and grow. It should become a great compititor of platfroms like sqaure space, godaddy and wix.
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