Creative Cloud Services

when i go onto my assets from a web browser (tried both firefox and IE) i get a message saying: "This page is temporarily unavailable.  We'll be back soon."  i can't access my libraries/edit them from the desktop apps, when will this be working again please?

Please help. My creative cloud file says it is full, but I deleted most of the files and it is not. please help.Kory Loucks-Powell

Hi there! I'm the owner of some libraries and after you've rolled out a new interface i can not do anything with any item in some of the libraries.Here is how the regular ligrary looks like:i'm able to select items using checkboxes. And they appear when i rollover the item.also there is a menu for each item in the library.But many other libraries are broken!There is no checkboxes nor menu.I'm the owner of both libraries.Also the top left checkbox is grayed out in both cases!Some behaviour on all machines (6 people) and for all users that have edit level access to the libraries.Please fix this asap. Also it takes ~20 seconds to load any page of the library or the list of the libraries... it's incredibly slow.I'm not talking about File storage, i'm talking about Cloud Libraries precisely.

Hi there,I don't have access to page "https://assets.adobe.com/files" (the page is loading forever!) I cannot see my librariesany ideas?thank you,nassia

Can I share a folder of videos to other people without making them collaborators of an Adobe Rush/Clip project?Im working with a class all recording some videos. I want all the students to be able to share with me, upload all the videos into one repository that all the students can then access (all the footage) at home. But dont want to share editing projects as such.Is there a way I can do this with Adobe Creative Cloud? Thank you.

I restored several files from the deleted area of creative cloud. I found a couple of files in the creative cloud folder on icloud but 99% of are missing. they are not showing with the deleted files.  Where can I find the restored files? Thanks

Hi, I'm having issues with turning on the Creative Cloud sync on Windows 10. I have tried:- uninstalling and installing all Adobe software- updating to the latest version afterwards- running the CC as an Administrator- locating options.tix (I don't have the folder: C:\Users\<username>\AppData\Roaming\Adobe\CoreSyncI am running a Windows Home Edition, 64bit and I only have the free subscription.Is there anything else I can try doing? Thank you for your help!

i can not sync pngs to the cloud help

So I'm trying to migrate all my local files to a CC backup so they can be used in full resolution over 2 devices, but it seems to only be uploading my .RAW files at about 30kb... obviously significantly smaller than I'd like them. Anyone know how to fix this issue?

Hello, Recently I've made login on CC in a second PC, and I noticed that a big amount of files have been disappeared while syncing. Second I was looked on the Recovery section in assets.adobe and any one of them were there. In third, into assets.adobe I was used the search functionality and the files appear, but when try to see or download return 404 error. By the way I've think "let's turn on the first PC and make a backup of the CC folder", but in the moment that CC made login all the disappeared files where deleted too. Looks like all the files unused by more than a year are gone.And now? What can I do to re-see my lost files?

I just upgraded my MacBook and started using Creative Cloud. I copied very important files to the CC folder and all seemed to be working correctly. Today, I go to open/update my resume' and all the folders are there, but no files were inside. Is there anything I can try? I have a very detailed resume' with portfolio and do not want to start from scratch if I can avoid it. I have access to a TSM backup of my machine, but not before Monday. It is also an act of Congress. Any help would be appreciated. Thanks!

Hi,Creative cloud storage is reporting that I am out of space, but there aren't any files. I have deleted them all. Is there an issue with the service?

Why is something trying to sync 106707 files. For 62 hours?! First of all what is CC trying to sync? Whats the purpose? I'm not in any need to share my files in any cloud service as that is pretty much like saying bye bye to file security. So why is CC installer trying to force this sync process on me on this massive scale? 106727 files of what? Locale files on the C:drive? Needless to say I paused this. But how do I STOP it and what's the purpose with this?

To my surprise all my folders in files are gone and replaced by the label OCTET, there's no content. What's happening?

Hi,Creative Cloud installed its own update 4.8.1.435 this morning on my secondary PC. Since then, the file sync doesn't work anymore in this PC with already existing files on cloud. For instance it doesn't download the files modified or created and uploaded on cloud from my primary PC last evening when update were still not applied (and yes, those files/modifs are on the cloud: I see them using web interface). Also, it doesn't upload modifications I make now on existing files from secondary PC.The only thing that work is creating new files and modify them from secondary PC: in this case, they are uploaded.Is there an issue with this release 4.8.1.435 ? I can see it is even not mentioned on page: Release notes for the Adobe Creative Cloud desktop appLP

Can I select which files/folder, from my creative cloud assets, to sync with my desktop - rather then syncing all the files in the CC desktop folder to the CC cloud?Thanks

Hi all,I was hoping someone could help. When I click on the Creative Cloud in the menu bar, go to preferences, and want to turn the syncing on, the syncing button is greyed out and I cannot activate it.Meanwhile, any file I "save to the creative cloud" shows up on my account on the web page.Any ideas?Many thanksZoé

Adobe Creative cloud says that i do not have any space left, however the windows shows that creative cloud folder is only 87.4 gb. I have tried already to delete everything from a creative cloud bin. How do i fix it?

Hello,We do have an issue using Adobe CC Suite (Photoshop / InDesign) while loading libraries : We are using a Cloud Based Proxy solution (Zscaler) and already tried to force the Adobe URLs going through it, but the end users still have issues while trying to access it.Here are the rules set up : /* Adobe CC Libraries */if (shExpMatch(host, "*.adobe.io")||    shExpMatch(host, "*.adobesc.com")||    shExpMatch(host, "*.licenses.adobe.com")||    shExpMatch(host, "*.adobelogin.com")||    shExpMatch(host, "*.ftcdn.net")||    shExpMatch(host, "*.behance.net")||    shExpMatch(host, "*.adobedtm.com")||    shExpMatch(host, "*.demdex.net")||    shExpMatch(host, "*.demandbase.com")||    shExpMatch(host, "*.adobeoobe.com")||    shExpMatch(host, "*.macromedia.com")||    shExpMatch(host, "adbemdigitalmediarebootprod2.112.2o7.net")||&nbsp

I'm finding it hard to explain my question but I am trying to wrap my head around exactly how the sync works so please bare with me   I have CC (creativecloud) installed on my desktop and also on my laptop under the same account/login so I can access files between the two. I use my desktop every day and add/delete files but sometimes I don't use my laptop for a week or more, meaning the cc files don't get synced right away.My question is if my laptop hasn't synced cc assets/files for a week and I go to sync it will all the old files (that I have deleted on my desktop a week ago) then be deleted from my laptop or will cc think that these are new folders and keep them, then re-syncing them back onto my desktop?For example.. Day 1 - Both desktop and laptop are up to date with sync and have 'OLDFOLDER'Day 2 - I delete 'OLDFOLDER' on my desktop (laptop isn't on so doesn't sync + delete)Day 3 - I create 'NEWFOLDER' on desktop (laptop isn't on so doesn't sync + delete)Day 10 - A wee

Hello i was wondering if anyone has the same issue. I was using my free lightroom app the other day and noticed that a image i didn't upload onto the lightroom was on my account.On the left side at the top of the thumbnail images it says what year the images were uploaded and it said it was uploaded in 1904.  Clicked on the image and checked the photo info and it said it was taken at 12:00 on jan 1st 1940 it kinda freaked me out a little at that point.The image is of a women in a white dress sat infront of a unlit stone wall fire with what looks like a small fench bulldog style puppy on her knee. Has anyone else had the same thing with this image or another? Hope i explained it well enough.Thank you Kelly

Hi!We're working for a customer with Adobe Creative Cloud Files. The project (InDesign file) is stored in a shared folder (including links). If I open the InDesign file and the client opens the file at the same time, no one will receive a warning that two people are accidentally working in the same file. That's annoying, because that's how mistakes happen (a conflicted file is generated/we have to compare the files).When we work in the office on the server, we get a message: The file can not be opened because someone else is using it. Is it possible that this message also appears when working on Adobe Creative Cloud File? Or how can we handle this problem?Thank you for your help.Belinda

Hi, I was wondering where CC Libary files are stored. I'm trying to free up space on my computer, but I'm afraid to delete the files that I've dragged into my libraries where they show up on my local drive because I don't want to lose them in my libraries. Can anyone clear this up for me? Just so there is no confusion, I am referring to CC Libraries (Fig. A), not Cloud Storage (Creative Cloud Files) (Fig. B)Fig. AFig. B

What will happen if I delete files on the Creative Cloud folder on my Mac? Will the files in the network also be deleted? We are using a business account btw. I really need those files deleted ONLY on my laptop because it eats too much space. Thanks!