Creative Cloud Services

A couple of weeks ago, I thought i had read something about getting 5 free sites with a CC subscription. IS this right and how do i go about getting them. Just had a look a business catalist, created a free trial site then when i tried to make it a proper one, I was asked to payAlso, can you transfer an exiting domain hosted elsewhere into CCThanks for any clarificationChris Anderson

We have recently started to experience an issue whereby the libraries in photoshop and illustrator do not initialise. I have spend a long time on web chat with support and we have finally identified that the issue has something to do with our new cisco firewall. I took the affected system to another location and logged in to creative cloud. From this new location the libraries worked fine.Does anyone have details of the ports and protocols that need to be in place for a cisco firewall to allow the libraries to be displayed within the application.We have already opened 1935,443 and 80 but we still have the same issues.

I've updated all our designers from very old versions of the product to the new Cloud offerings, one of the main reasons for this was the opportunities it offers for  collaboration.  However, its not being widely used.   Reason being that they like to keep all the creatives in one place i.e. the traditional windows file server using a directory for each client.  No-one really holds creatives locally.The cloud sharing looks to be a 'OneDrive' type experience wherein a local drive is sync'd to your cloud account and from there you can share files or groups of files with other users.  This is fine itself BUT they don't want individuals to effectively own any files i.e. be the ones that hold the local copy, they want one big shared area that they can all access such as currently happens from the file server.  No-one needs to be holding a local copy.How can I set things up for the team so that they can work in such a manner?Thanks

I keep getting this error when starting Windows 10. "Some error occurred during cloud switching" and syncing fails.I have no idea what this message means. Have the gods evicted me from one cloud and forced me to reside on another?I'm sorry to keep harping on about this, but is there some angel at Adobe that can explain what's going on?

I keep getting this message briefly every time I sign into Windows 10. "Some error occurred during cloud switching" and syncing fails.I have no idea what this message means. The cloud icon has a blue "paused" button and when I try to restart syncing it just gets stuck "syncing" and nothing happens.The only solution is to quit Creative Cloud, then go into task Manager and close all the instances of Creative Cloud related apps, then restart Creative Cloud.This is not a useful solution. This is just getting very frustrating.

Hi, I have 5 small files (500k) in my windows Creative Cloud folder. CC gear menu shows "0% of 2gb - some files failed to synch" message and just stays there. I've tried turning file synch off and on again, rebooted, etc. all with no impact. Help?

ist es möglich, dass mehrere Nutzer gleichzeitig in einem Dokument arbeiten?

I'm new to AC and I'm doing some testing with co-workers. I recently noticed a pop-up that said I had a sync. error and a folder couldn't be sync'd.I didn't notice any other information with the desktop error pop-up.I'm trying to go back and see the error message again.Where can I find it??Thanks,

Is anyone else having server issues with Creative Cloud? I ask because since yesterday I've been having a problem with my fonts and files not syncing, as well as Creative Cloud trying to sync files that I had deleted.When I investigated further it gave me this:I went on to the Adobe Support guide and it said to "Try Again Later". Well its been a full day so I'd not sure by what they mean by "later".I also turned syncing off/on, logged in and out, turned my computer off/on, all that usual stuff multiple times.Nothing worked.So is it just me or are other people having this problem as well? Is there a solution?ThanksIain

Hiya, ive had a quick poke about, and i cant see the answer...Basically im leaving the place where i work (where my CC account came from), and over time, ive setup many libraries the whole team now uses for templates to allow us as a team to be consistent... Once i leave, and my 'seat' is reallocated to another email address, will the libraries (and the access to these libraries) cease, given im the 'owner' on my email address?any light on this would be a massive help... hope what im saying makes sense...thanksRick

Adobe Creative Cloud isn't allowing me to enter a "Folder Location". Thus, I cannot access anything that Creative Cloud says is "synced" to my account.Any help regarding this would be greatly appreciated. My company's tech support isn't what you'd call "timely".Eric

I saw that on 2 computers : CPU is on max frequency and no moment down and there is always a thread working high...I stopped services and softwares one by one.The only one that sop the CPU is "coresync.exe".I've uninstalled Adobe CC : my CPU is working normally.I re-install Adobe CC : same problem !!!CPU frequency is on max, threads are flying one by one !If I kill Coresync.exe and open an Adobe soft, it comes back... and stay when I close the app, my CPU still working on max power, even if I do nothong more... 😞Does someone know how to make it work properly ?Thank you for help me, on my 2nd computer, it makes the CPU temperature going over 80°C and I cannot work anymore with it !!!

Problem:When I try to choose to "View on web", "Collaborate...", "Share Link..." from the Libraries fly out menu, Illustrator and Photoshop launch a a Google Chrome browser tab that has the Adobe loading spinner. When it's done loading, the page displays the header and footer page as expected, but then the content section is just white.Clues:I thought it was a network problem at first.I'm normally behind a corporate firewall. I immediately started working with the network security team to make sure we were configured according to Adobe Creative Cloud Network Endpoints recommendations. They said all looks correct on their side and asked if I had tried it on any other networks.I set up my iphone as a personal hotspot for my laptop. That didn't work because I had a poor connection.Tried launching the same way while connected through my home wireless network. Still the same issue...Checked to see if I have a firewall on, but I don't. The firewall is completely turned off.Restarted the Crea

I tried many times but it seems that i need to open an image from the photoshop and then u be able to saves it to CC library.is it the correct way to do ?what if i want to copy more then 1 file from my desktop to CC library , what should i do ?Could anyone help me ?forever grateful filipe alves

Just today i received the problem that i wanted to pull an .ai file from the libraries into an InDesign document and it gives me this error message (german, sorry)"File does not exist / is in use / don't have access"The file is neither of the mentioned issues. I even can open and edit it in Illustrator and view it on the website library.Also, InDesign suddenly tells me that certain library files, already used in other documents, do not exist anymore when i open the document.What can we do?Cheers

Hi,I was wondering if any one of you has experience working with CC Libraries and having to name/tag all items in a way that is easily searchable any time and by anyone.I am working on different scientific videos accompanying them with illustrated items which I use, edit and reuse regularly. So far I have up to 50 Libraries with up to 2300 items, and we are about to expand our Team of Illustrators which will also have to use the libraries. As far as I could tell from other discussion panels, there is not yet a filter system that would allow an easier way of sorting through, correct?So I was wondering if there are any ideas to work around this issue by name tagging, or similar functions? Using different, categories (e.g - all my items concerning technology are named, "technology,..." but then also more specifically "technology, spintronics, electrons, magnet...") As you can imagine that is pretty time consuming and requires a lot of discipline and still does not allow to clearly arrange

Hi! I installed Adobe Capture in my mobile phone, created a vector image just to test how it works. It's saved on the Library. Now I want to download the file on my computer to edit it but I can't move the file from the Library to my Creative Cloud Assets folder. How can I do it? Thanks!

My CC Library is not syncing with the applications on my desktop.All programs are updated to the most current version as well as my computer (MacOS Sierra Version 10.12.4).I have already tried rebooting my computer, changing my location on my Adobe profile, uninstalling/reinstalling the programs, and restarting Creative Cloud desktop app, but it did not resolve the issue.I need to be able to access my stock images and graphics for work purposes, with a project due this week. So, any solutions you can provide asap would be appreciated.Thank you!

Hello! I have a question about the Creative Cloud folder structure/syncing.I installed the Creative Cloud Desktop application on my MacBook Pro and then installed the following programs: Lightroom, Photoshop, InDesign, Illustrator, Acrobat Pro.Once I had done that I switched 'file sync' on in the Desktop Application bar.I noticed that I have three different areas called 'Creative Cloud Files' and one of these folders is called 'Creative Cloud Files Unknown' [see screenshot below].Does anyone know why there are three separate locations? Which area am I supposed to save my files in so that I can sync them with the cloud? Can I delete the one that says 'unknown' in the file name? I assume that the folder listed in the Favourites Bar is the same place as the 'Creative Cloud Files' folder in my account?

I dragged a simple folder of images onto Assets opened in a Chrome browser, it says:Uploading this type of file or folder is not supported via drag-and-drop."Well it's a simple folder of simple images - dragging and dropping onto assets.adobe.com in Chrome - latest version, but on Mac Mavericks.I went to Adobe chat.Adobe Chat rep told me:"Let me inform you that on Adobe Cloud storage you do not have an access to drag and drop files from a folder at a time. You need to upload each file at a time to cloud storage."I said "If it's the way it always is then it's pretty much worthless wouldn't you say?"Was told "You can drag and drop one file at a time to upload to Cloud storage."It's like a car with one tire.

I discovered this issue today and haven't been able to find any answers. One of my CC team members is without their computer temporarily so they are working on an alternate computer for a few days. Rather than syncing all of our files, she is selectively downloading a project, working on it, and then using the "Replace" option on the CC website to upload the edited file(s). The version listing on the website updates correctly with the new file, and the option to revert to previous versions is still there. However, the new version is not syncing correctly to other team member's desktops. The modified date on the folder containing the file is updating, but the file itself is not. This is a big problem for us, so obviously we will stop using the "Replace" feature, but this seems like a bug. Maybe the "Replace" option wasn't meant to be used this way, but if not, I don't understand what it would be for. Any insight would be helpful.

I can't seem to find any documentation that refers to the workings of the Archived functionality in Creative Cloud. Could anyone point me to such information? I'm curious, for example, whether archived files count against my 20 gig allotment (for that matter, I'm also curious if my Library files count again my 20 gig data allotment), and essentially, what the purpose of the archived section is… is it just to move unimportant files out of sight?

I am trying to sync Photoshop Libraries to Creative Cloud.  Photoshop indicates library has synced with CC; opening panel of CC says all files are up to date but when I try to open in the web nothing is there.  I have relaunched my CC desktop application and have verified with my antivirus software provider that the firewall is not blocking.  Help please and thank you!

I have used CC for several years now with no issues at all, but in the last 3 weeks I have had serious connectivity issues which we thought were due to a broadband fault but after inverstigation our ISP adviced that in the last 30 days our upload has dramatically increased from a few GB to over 30GB and they thought we had a virus.A technician examined all our PC's and found them to be free of malware, etc but did advice that in the last 30 days my PC, which is the only one running CC, and that CoreSync had indeed uploaded 35GB - now our usage hasnt changed so what is going on with coresync and why is it hogging all our upload, as we are based in a rural area ADSL is our only option and short of uninstalling CC completely I don't seem to be able to sort this issue.I am not using AVG, but I have tried the workaround regarding this - but I use Windows Defender.  We are using Windows 10 and all apps should be up to date.I have today stopped any Adobe file syncing in the hope that it

I have been from time to time getting "cannot back up to Creative cloud" with no reason why.  I have searched and searched and cannot find out why.  I have starting backing up to iCloud as it works every time.  The links to art etc., in the Creative Cloud, work fine, just not the main file, sometimes it does and others it doesn't.  If I rename it then it seems to go, but I can't do this all the time or I will have so many duplicate files to search. Does anyone know why and or how to fix this?Ron