Creative Cloud Services

I can not switch on the filesync in the preferences.Every time I leave the preferences it resets to file sync OFF.I have bought an ADD ON and can not install it because of this issue.pleas I need urgent help

some windows notification i get every couple minutes! tried to search google to solve the prob. but any atempt to do a workaround failed! (and u support is a doom loop -.-)

If I store my files i8n Creative Cloud Files, can I access these from another computer. If so where should I be looking for these files from the webUsha

Hi, Not sure if this is where I ask this question.I just upgraded to OS X10.10.4 today from 10.6.8 so I could try Adobe CC.I get this message:Failed to start CoreSynccould not create~/library/application/support/adobe/coresyncany help is much appreciated.Mike

Updated my InDesign and Illustrator this morning and since then Typkit fonts that I urgently need to use today will not sync. This really isn't good enough. How are we supposed to have a good workflow without letting clients down if something like this happens. Confidence in Adobe projects is waning.

hi -we own two full licenses to Adobe Creative Cloud. Currently we store all files on a shared server (~2 TB) . What are my options for moving all of my files to the cloud? we have 15 employees, and everyone needs to be able to access the photos and videos, although only two of us (the ones we with Adobe CC) will be editing.thanks for any help.Jodi

Edit once and update everywhere with Linked AssetsGraphics in Creative Cloud Libraries can now be linked so that when they’re changed, you and your team members have the option of updating them across any Photoshop, Illustrator or InDesign projects where they’re used.Is this functionality actually working? I've gone through the tutorials, I've looked at the help sections, I've done a extensive web search, but I still can not seem to figure out how to link a file in the CC library for this functionality to work?! Anyone? Anyone...?

Hi Everyone,Since I updated Creative Cloud I am unable to sync files. I can upload files but I am not able to sync the files that my colleges upload. As soon as I click "start syncing" I receive the error message "creative cloud server error sync stopped". I can see all the files online but I would prefer to be able to sync them to my desktop.Thanks

I've been using an assortment of the mobile apps, but having trouble in that some of the apps, especially Adobe Draw, only seem to export to the "My Assets" section of the cloud, which is visible on the Cloud Mobile App, but can not be seen from the desktop programs.I can't seem to move assets under "My Assets" into a Library.Is there a button I'm just not seeing? Has anyone else had this problem?

I contribute to adobe creative cloud. How do I sync my devices so that I can edit my work across my various devices.

I simply want to share a folder of video files with a single client, who does not have an Adobe membership. My choices are: Make folder private or Make folder public and send link. I want to send to one person, why would I want to make it 'Public' Why not have a choice to send a 'Private' link?And, if some of the files are not playable on the client's computer, doesn't the CC app provide the trans-coding? or doesn't it play natively within the CC app?

Can Creative Cloud users on Mac and PC share project files? We are moving from FC to Adobe and one person uses a Mac, the other has an old MacPro and wants to use a new fast PC.

In the CC app on the Desktop app I go to the Assets then Files to file sync. I always keep this paused and only sync when I need to because when I do it always says that some files have failed to sync. Never has this been different throughout the many updates. I would like to know how to find out WHICH FILES have not synced or are having a problem. On a Mac it automatically puts a folder in a finder window for you. I have taken out files from this folder but they do not reflect online. What am I doing wrong?  I must be missing something. I have also tried to delete files from the online assets page where my files live but I do not see an option there. I can not find a delete files button so I am guessing that is done locally. I have tried to delete files from the CC folder locally and it doesn't reflect after I sync. Help please!  ( note: I do have files that sync from mobile apps and files that I drop in the folder. It seems to take files when it wants to as well like Motion

Hello, since an adabe Cc update 23/6 users recieve the following error: "C:\program files(86)\adobe\adobe creative cloud\CClibrary\libe\node.exe". This is an pop-up which comes up after starting up the machine. I have allready tried a reinstal but that did not work. The installation has ran under administrator rights. I have also found an article about the windows firewall, but for the firewall is disabled for this machine.

Hi,Everything was working fine and then all of a sudden my files won't sync to the cloud. Fonts all sync ok but when i try to sync up my files i get the message "Creative cloud server error sync stopped" Help please

On the creative Cloud app under "assets" I am having trouble getting the "market" to load.  I think it may be due to my company blocking certain unfamilair websites. Does the market relate to a particular URL that I could have my company un-block?

Hello,Since Creative Cloud 2015, I can't collaborate with creative cloud from my desktop any more.When I use the right click, I don't have the creative cloud option I had before the 2015 version :https://helpx.adobe.com/creative-cloud/help/collaboration/_jcr_content/main-pars/multi_column/col-50-50-c2/image.img.png…‌I neither don't have green icons.I stille can share files with my browser : https://helpx.adobe.com/creative-cloud/help/collaboration/_jcr_content/main-pars/multi_column/col-50-50-c1/image.img.png/collaborate-website.pngHow can I fixe it ?Thank you

Hello I have a big problem with the Sync for Asset.I will attach the screen. Even if I'm trying to switch to ON from preferences, a message appears with the Error for Sync ! (screen 01)Whenever I try to open the web view it shows me the error message and it just opens a Windows'window with the folders (like screen 02)

If we purchase CC for Teams we don't want to constantly upload/download on collaborative projects. can editing be done while document resides on the cloud in a collaborated folder?

I am not able to enable the"file sync" in the preferences. Every time when  I switch "file sync" to ON it resets to OFF after leafing the prefernces therefore I can not install an ADD ON which I have boughtg.Please help

Went to apply for a job today, and opened my creative cloud folder only to find that over half of my files and years of work is missing. I'm freaking out, and I can't find a way to contact an adobe representative directly. What's going on???

无法创建creative cloud 文件 文件夹  点击恢复  重试  关闭文件同步均无效，重启软件还是提示无法创建creative cloud 文件 文件夹

I've shared some files publicly.Yesterday it worked fine...Today there are no previews of the images!Here is the link:http://adobe.ly/1HZRhqtIs this a bug?Regards,Kris

I keep getting messages that creative cloud is unable to sync files with my local folder.  The only thing that has changed since it was working yesterday is the Creative Cloud update that installed today.  It keeps creating new 'Creative Cloud Files (unknown)' folders in the folder that it is supposed to be syncing files with.  I cannot get to my projects since it is currently unable to load the Sync Location.  I need this fixed ASAP so I can get to work on my project.The Creative Cloud app looks helpful with the 'Open Folder' or 'View on Web' buttons - but they do nothing when I click them.  In preferences, I am told it's unable to load sync location and the 'Contact Customer Support' does nothing when I click it.What gives?  I need to get to work

Hibefore I updated my CC to 2015 my file sync folder was amazing - I saw small "upload progression icon" on file icon, i could press right click and use "share link" etc. And now after update it just behaves like usual windows folder... To share my files i've got to login in web browser etc... Can somebody help me solve this problem? Thank you.