Creative Cloud Services

Hi! Recently, my cloud has been updated, buy when i tried to reach my files (mostly pdf books), i noticed that THERE IS NO FILES. Can anybody tell me what happened?

I've synced my Creative Could files (trial versions) on my Apple MacBook Pro laptop. I'm continually getting error messages that say, "some files failed to sync." I'm at 2GB capacity. What now?

When I try to sync files in my desktop it doesn't work.There is no folder in finder

How do I delete this folder. I have archived it and then deleted it direct from the web. But it still returns.I have tried deleting from local machine, both mac and PC and still it returns like magic. Please help. I need it deleted.

I'm trying to sync my creative cloud with my computer but it only loads for a little while and then goes back to say "Start syncing". I've restarted everything and yes I have the CC desktop version. What should I do? I want my creative cloud as a folder on my computer (macbook pro).

Anyone else getting this message when accessing files on the website?This section of Creative Cloud is experiencing unexpected server errors.We're working quickly to resolve the issue and we're sorry for the delay. Please check back or see our status site for updates. Also, help is available in the Creative Cloud forums.Thanks for your patience!This is my first day of switching from Dropbox for file management, so it figures there world be some issue or another... anyone know how long will this be a problem for?

Hi,I am a newbie at this, so there is probably something I am missing.  When I open a folder that contains my photographs, it seems that I have to open each one individually, then go back to the folder to select/open the next photograph.  I see no "next" arrow or option.Thanks.Nick

This folder was already synced on the cloud and I can see it is still there as I paused the syncing as soon as I realised I deleted the folder by mistake. How can I download the folder from the cloud storage to my machine?

I have maxed out my storage space on the cloud and I can't access the files or archive online to delete, is there a server issue? I tried last night when it first came up telling me it was full and I couldn't access it then. I just get the rotating 4 squares on the screen

Hi, I am using the Adobe Creative Cloud. When I access it through the web browser (Mac Air book, Mozilla, Firefox), it can no load all pages, folders, and files in there. Error messages come up, like "could not load page" or "server error". Have also tested through collaboration with other people. Same issue. Whats the reason?

hiaim new subscribe in cc but why my storage 2 GBi saw in the adobe youtube must be 20 GBis that rightthanx

Bonjour,Je n'arrive pas à synchroniser une partie de mes fichiers, j'obtiens le message d'erreur suivant :Synchro de "nom-du-fichier.jpg" impossible en raison d'une erreur de serveurPourtant, j'ai vérifié le nommage, les extensions, tout est ok... je ne comprends pas ce qu'il se passe... s'agit-il d'une anomalie côté serveur ADOBE CC ?Merci par avance pour votre aide.Pierre

I can't get the creative cloud sync to start on my laptop but it is running on my desktop. Every time I try to start it I get this spinning blue star and then it stops after a minute. Then I go back to the CC App and it show that CC Sync is still off.Any ideas?Running the latest CC App.Thanks

I immediately get Page not found when I sign into my creative cloud. I searched the forums and cleared my browser cache and cookies as suggested, but it didn't work. I'm using Firefox.I am not over my cloud storage limit. I am current on my membership.I do not have cloud folder on my desktop, this happens when I try to access through the web.Any suggestions for how to get to my files? Thanks

Hi,My creative cloud files have all been deleted on my machine, all put in the trash (not by me!) I've recovered some but I want to download everything from the creative cloud server before I sync again.  is there anyway to do this? or do I have to download every single file individually, which would take hours......I can see all my files on the cloud server but can't figure out why it has dumped all my local files in the trash.Thanks!

I have had the computer in non sleep mode all night, and the Id package is still uploading.  Is there any faster way to share an Id file with links? And save file space?

Hi CC Storage Team, I have been complaining about cloud storage for a while. But latest update as of a about a month ago has fixed most of the pressing issues with CC storage which is great. There will obviously still be things that need work but storage is becoming a viable option. I have not seen any sync issues, no error popups with temp files and no conflicted files which is all great. The only issue I have a had on the odd occasion is locked files this seems to happen where a files says it is synced but the files remains locked and cannot be over written or delete etc. Only a restart will unlock the file. windows 8.1.Once again thank you for all the work on storage and than you for listening to us.

After some initial issues getting Creative Cloud off the ground (I had been uploading them to my Creative Cloud folder, but the sync feature just recently became available to me, and once turned on I realized upon upload it had changed the time stamps of my original files - duplicate nightmare!) I noticed over the weekend that some of my files were missing from the directory. A coworker of mine has had a similar problem, so to protect the rest of my files I moved everything out of the CC directory and turned syncing off. Is there a way for me to retrieve my missing files?

I need to be able to see an activity log that shows the date and time a folder was updated with files, and when it was removed and by which user that it was shared in Adobe Creative Cloud. Because I had uploaded the file using the online portal there is no activity stream log within my desktop software. Please help me out by pointing me in the right direction.

How fix this "This Link is not active"?, I Did elimate the link and activated again, but appears the same: "This link is not active" when I tried to send a link of a file or folder...Thanks anticipated for the help...

no syncs with Adobe Ideas in the last couple of months and now all the files are disappear from "files" page of my account....  nearly 20 years of loyalty to Adobe products...  down the drainCome on guys, work out something!Luca Zaninoni

Hello!I have a Creative Cloud account with 20GB storage, and I have a problem trying to upload a 3.7GB .img file.Mi Internet connection is not very fast uploading (only 80kbps) and I know uploading this file will take a lot of time, but I noticed a few problems:-I tried to upload the file during the night. Although I disconnect the power save mode in my Mac, I noticed the uploaded stopped after I leave my computer alone without activity (but it didn't go to sleep during this time)-If I get to upload 50% of my file, and I need to restart or disconnect my computer, the upload starts from the beginning!! There are no resume of uploads?Are this issues normal, or have I a particular problem?. Any ideas.Thanks a lotJuan

In Adobe Cloud, Files > Activity, when commenting on a design, how are shared users of the file alerted of the comments so that a timely response is possible?

sorry as above