Creative Cloud Services

Bonjour,Je n'arrive pas à synchroniser une partie de mes fichiers, j'obtiens le message d'erreur suivant :Synchro de "nom-du-fichier.jpg" impossible en raison d'une erreur de serveurPourtant, j'ai vérifié le nommage, les extensions, tout est ok... je ne comprends pas ce qu'il se passe... s'agit-il d'une anomalie côté serveur ADOBE CC ?Merci par avance pour votre aide.Pierre

I can't get the creative cloud sync to start on my laptop but it is running on my desktop. Every time I try to start it I get this spinning blue star and then it stops after a minute. Then I go back to the CC App and it show that CC Sync is still off.Any ideas?Running the latest CC App.Thanks

I immediately get Page not found when I sign into my creative cloud. I searched the forums and cleared my browser cache and cookies as suggested, but it didn't work. I'm using Firefox.I am not over my cloud storage limit. I am current on my membership.I do not have cloud folder on my desktop, this happens when I try to access through the web.Any suggestions for how to get to my files? Thanks

Hi,My creative cloud files have all been deleted on my machine, all put in the trash (not by me!) I've recovered some but I want to download everything from the creative cloud server before I sync again.  is there anyway to do this? or do I have to download every single file individually, which would take hours......I can see all my files on the cloud server but can't figure out why it has dumped all my local files in the trash.Thanks!

I have had the computer in non sleep mode all night, and the Id package is still uploading.  Is there any faster way to share an Id file with links? And save file space?

Hi CC Storage Team, I have been complaining about cloud storage for a while. But latest update as of a about a month ago has fixed most of the pressing issues with CC storage which is great. There will obviously still be things that need work but storage is becoming a viable option. I have not seen any sync issues, no error popups with temp files and no conflicted files which is all great. The only issue I have a had on the odd occasion is locked files this seems to happen where a files says it is synced but the files remains locked and cannot be over written or delete etc. Only a restart will unlock the file. windows 8.1.Once again thank you for all the work on storage and than you for listening to us.

After some initial issues getting Creative Cloud off the ground (I had been uploading them to my Creative Cloud folder, but the sync feature just recently became available to me, and once turned on I realized upon upload it had changed the time stamps of my original files - duplicate nightmare!) I noticed over the weekend that some of my files were missing from the directory. A coworker of mine has had a similar problem, so to protect the rest of my files I moved everything out of the CC directory and turned syncing off. Is there a way for me to retrieve my missing files?

I need to be able to see an activity log that shows the date and time a folder was updated with files, and when it was removed and by which user that it was shared in Adobe Creative Cloud. Because I had uploaded the file using the online portal there is no activity stream log within my desktop software. Please help me out by pointing me in the right direction.

How fix this "This Link is not active"?, I Did elimate the link and activated again, but appears the same: "This link is not active" when I tried to send a link of a file or folder...Thanks anticipated for the help...

no syncs with Adobe Ideas in the last couple of months and now all the files are disappear from "files" page of my account....  nearly 20 years of loyalty to Adobe products...  down the drainCome on guys, work out something!Luca Zaninoni

Hello!I have a Creative Cloud account with 20GB storage, and I have a problem trying to upload a 3.7GB .img file.Mi Internet connection is not very fast uploading (only 80kbps) and I know uploading this file will take a lot of time, but I noticed a few problems:-I tried to upload the file during the night. Although I disconnect the power save mode in my Mac, I noticed the uploaded stopped after I leave my computer alone without activity (but it didn't go to sleep during this time)-If I get to upload 50% of my file, and I need to restart or disconnect my computer, the upload starts from the beginning!! There are no resume of uploads?Are this issues normal, or have I a particular problem?. Any ideas.Thanks a lotJuan

In Adobe Cloud, Files > Activity, when commenting on a design, how are shared users of the file alerted of the comments so that a timely response is possible?

sorry as above

Hi All, I recently turned on file sync in my Creative Cloud app, and like the WEB UI overall.  I'm considering permanently switching to CC from Dropbox.  The one thing I can't seem to find is a CC iOS application.  Are we seriously expected to browse our files via mobile device on a browser? There is no app?Excerpt from Adobe Site:"Your Adobe Creative Cloud account comes with online storage so that your files are available to you anywhere and on any device or computer. You can preview many creative file types directly in a web browser on your computer, tablet, or smartphone. These file types include: PSD, AI, INDD, JPG, PDF, GIF, PNG, Photoshop Touch, Ideas, and others."Edit: I just tried using the file explorer via Safari and Chrome on my iPhone 5s and the scrolling is completely broken, I can only see the first few folders, and am unable to scroll down for the rest.

Hello,My Adobe Creative Cloud membership ended last May and I forgot to download all my files before it ends.How can I download it?

Is there a version control as well?

A folder needs to go from my creative cloud files. Local deletion is easy but how do I remove them from the CC server so that they don't get dragged back onto my PCs when CC resyncs?

I am having problems when uploading files to Creative Cloud storage. Some of the files go - some don't, and are flagged 'Unable to Sync'. I have had this problem for some time and have stopped using CC sync, but I thought I would give it another go the other day, and still no luck. The files that are reported as being a problem seem fine - no issue with the names, or anything that I can see.I spent almost an hour on the phone to technical support about this issue about a week ago and the guys I was speaking to (I kept being pushed on to someone else) didn't seem to have any idea. They just kept going through all my security questions and then put me on hold whilst they asked someone more knowledgeable. They would then come back on and pass me to someone else (more security questions) until eventually the last guy I spoke to said he didn't know the answer and an Adobe representative would contact me in 24 to 48 hours. Not a very impressive turn around for customer support - even less so

I'm a newcomer to online Adobe services, and I would like to know what is the maximum available storage for free.Thanks for your feed-back.

I am still seeing only 2 GB of storage space available to me, even though I upgraded from a trial subscription to the Photography (Photoshop/Lightroom) Creative Cloud subscription. Is this correct or should I be seeing 20 GB? If the latter, any tips on how to correct?

In Creative Cloud Files folder I've moved my working folder, and "logo" folder with several subfolders. Logo folder has sync OK, but my working folder (_PO Delovni) only two Indesign files are sync. Other subfolders with jpg, ai, tiff and pdf files not.Creative Cloud Files - _PO Delovni - Fotke (no sync)                                                   - Oglasi (no sync)                                                   - Predogledi (no sync)        &nbsp

Help!

Just began trying to use the cloud services that come with Adobe Premiere.  Was able to sync some smaller files; a 35MB mp4 file, and a Premiere program file of 70MB.  When I've tried to upload large movie files, it fails to sync after about an hour.  I've read all the breakdowns on the site.  I'm not using the wrong type of symbols.  I've turned the sync off then on.  I've even gone over this all with someone on 'chat' and they kept pointing me in directions I had already tried.  Any help would be appreciated.     -I'm using a Mac OSX 10.9.3.  Everything is up to date.       -The large mp4 files are just under 2GB.     -They already worked on Dropbox but I've quickly run out of room which is why I was hoping to move to CC.Thanks,Wayne

I'm trying to upgrade to PS 2014 but CC has been stuck on sync for the last hour. I have already done Bridge and Lightroom 5 without problems.