Creative Cloud Services

Hi,I have a problem with the synchronization of files on Mac caused by the firewall (little snitch) with message : "Synchro impossible". The CeativeCloud.app is fully unlocked (incoming and outgoing accesses are allowed) into the firewall but the synchronization remains blocked until I do completely disable the firewall. It therefore seems that there is another process that is blocked but I have no indication of this process and no firewall message about it.I do not want to disable the firewall.Can you help me and tell me the processes and ports to unlock?Also posted here.

All it does when I download and go to install/open is take me to the Adobe Application manager--I do not have the option to sync files or fonts. Please help.

Hello,There are some files missing in a couple of client folders. (and I didn't delete or move them myself)Is there any way to get them back?They're not in archive either.Thanks in advance.Jeron.

My CC Cloud files directory is empty but Creative Cloud says 17GB used of 20GBHow can i get my unused space back.Regards Matthijs

Hello!I'm getting an error message uploading "large" files (40-70 mb) - "unable to sync "file_name" due to server error". This message occurs only with a "large" files. The files up to 10 mb syncs perfectly and all of my files are correct (no issues with a "Windows-reserved / trailing" characters or "files in use"). I pay 90 usd montly to Adobe and still need to use free services like Wetransfer or Dropbox. Please help. Thank you!Mindaugas

I am a new subscriber to PS/Lightroom which includes 20 gb of cloud storage. I cannot find how to actually save files to this cloud storage - been trying for weeks now - just what do I do ? thanks in advance

Can I edit an Illustrator file that I have saved in Creative Cloud Files without first having to download it to my mac and then re-upload it once I'm finished editing it?

Not related to sync or other status

I activated my Typekit fonts in August 2013 and Creative Cloud syncing was working fine until just before Christmas—but now the fonts are not available anymore (See screenshot below). I sent an email to support@typekit.com and still waiting for their response.Thanks!

How do I get started?  I want to save Photoshop files to Cloud Storage, What to do?

An UNABLE TO SYNC FILES error message pops up every 10 seconds and will not go away.Also, Adobe Application Manager crashes every time I open it.

I can't see files uploaded by my team.  Why might this be?

When using the adobe file storage, can you open a file directly from adobe or do you have to download it first on to your computer to open it?

Hello,For some reason the Creative Cloud Desktop App isn't opening or running on my mac anymore. I tried double clicking in applications—it shows up in the toolbar for a second, then promptly shuts down. Any ideas?

HELP... what is up with your CC servers... my syncing stops every 39 seconds. I am trying to work, I have a magazine deadline, and since type kit isn't syncing all the time I am getting embed errors on my pdf, and some of my text isn't showing up right.  I have signed in and out of CC.  I have uninstalled and re-installed CC.  I have rebooted my computer and my modem.... now the only option I have is hair pulling!!!!!

I just got a new Windows 8 computer and I can't seem to get Creative Cloud to sync.The Files menu just shows a "Coming soon..." page, but my old Windows 7 computer somehow has a synced folder in my Favorites. I don't recall having trouble setting that up - or even if I had to do any thing to set it up (it's been awhile).So is file syncing, and the synced folders currently disabled? I read that it should be in my C:\Users\me\Creative Cloud, but that folder does not exist, and is not in my Favorites like it is on my old computer.Any info would be helpful - I'd like to use this as a means of moving my Adobe files from the old machine to the new one (I haven't put them all up onto the cloud on the old machine yet).Thank you,Ernie

as of yesterday my file sync has just simply stopped syncing and is not responding to new changes to both the finder folder or the online files.  there is no warning, no error message and the files tab only says "to start saving files.... copy them to the CC folder in your finder."  my folder was in sync and has been syncing fine for a few weeks now after its been back up.  any ideas?  customer support told me syncing has been down for days but thats not the case.  status.creativecloud.com says everything is good. 

A day ago, my file and font sync in the Creative Cloud desktop app stoped functioning on two seperate computers saying "file and font syncing is off."  I've turned it back on several times, only to have it turn itself off monments later.I am running OS X 10.9

I'm trying to log on to Adobe Cloud to download InDesign and Photoshop but it won't let me in

It looks like this error is pretty common around here. Anyway, I've encountered my Cloud Synching freezing up at about 1.35GB worth of actual content. I wouldnt mind uploading more but Im not able because of the Server Error pause. This would be very helpful in the realm of After Effects projects where my footage is bundled into one folder (though there are many sub-folders to keep things organized). I've tried deleting Preference files and installing/reinstalling with no luck. An Adobe Rep in online chat brought me here and I've checked the list of files that have odd file names and what-not. What gives, Adobe? Are there any other fixes for this and is there anyone out there that can help me work across multiple platforms?

Hi! My file storage says I'm using 1,99Gb but I have deleted all shared files online and in my folders.The error occured after two failed sync's of a 1Gb RAR-file.When viewing file space in my browser it says "This folder is empty" Creative Cloud application says "all files are synced".Running CC on MacBook Pro 15" Retina (late 2013)CC is also consuming a lot of power, (25,87 - compared to Photoshop running at 2,49)Restarting CC app, disable/enable file sync does not change the disc quota status.Tried to contact adobe via chatt but after several hours with 1 person ahead of me in que I gave up.Cannot find phone numbers for swedish support. Please help!

I subscribed to CC in July - apparantly while sync was temporarily not working - I am STILL waiting. I have contacted support chat several times and they always direct me to this forum. Could a STAFF member or someone who knows anything about this help me PLEASE! Each time I turn on Sync files, it starts, then says: Creative Cloud Server Error. If I log into CC on another computer, my files are all "empty". This defeats the whole reason for me subscribing to CC, and is extremely frustrating. Please can someone help!! Rochelle (New Zealand)

where should I write to solve this problem?

Hello,i got the early access to the typekit font sync. I have the newest Creative Cloud App. Under the button Fonts are one synced font. That's fine.But if i open Photoshop CC now, there is no font which i synced called "JAF Facit".What can i do or have i to do?Thank you for a quick help.Best regardsMark

Hello,I have a "Creative Cloud Server Error" since Saturday night. Both Files and Fonts syncing are off and I can't turn them back on. Unfortunatelly I started a design using their desktop fonts and now, because I'm not able to use those fonts I'm stuck.Adobe's customer service really suck!!! I was on the phone with someone for 1 hour and 26 minutes and I got no resolution regarding my problem.He said someone will call me within the next 2 hours and now, a day later I am still waiting for a phone call from them.Yesterday afternoon (before 5pm!) I called them, and nobody answered for 25 minutes, when I lost my patience and hang up.  Their chat or Twitter didn't help either.Really, Adobe??I'm very dissapointed!