Creative Cloud Services

Hi, I have a problem with my creative cloud storage. In windows my cc folder is about 2 mb, while it shows about 75 gb in creative cloud. I tried to sync and surprisingly it syncs, but the storage still shows about 75 gb. As attachment I added some pictures.  How can I fix this? Is there any way to reset it, because those files are all old files. Thanks in advance. 

Hello, i've read every piece of this problem, but i still have the same problem, before you copy and paste the answer let me show you what i did: Control Panel> Repair All Visual C ++ Files! <- Didn't work.reset the Creative Cloud desktop with Ctrl + Alt + R <- Didn't work.uninstall every cc app including preferences,then uninstall the cc desktop app,clean your computer of cc files,reinstall the cc desktop app <- Didn't work.delete files in OOBE folder in Local <- Didn't work. Deleting everything associeted with ADOBE files,folders etc, <- Didn't work.Please i need help, i just want to use Lightroom CC, not the Classic and no, im not using that on web i can't upload 2000+ 25mb pictures with my slow connection.  

Hi,I notice a strange behaviour lately. Whenever I start the Creative Cloud app, or when it auto-starts on system startup (Windows 11), the cloud files will keep on synchronizing and the circle keeps rotating, and they never end until I hit the pause button and resume file sync.When the files sync and won't stop, the laptop battery keeps draining like crazy. The sync process consumes significant amount of CPU resources and my laptop battery is depleting very fast. The laptop also gets quite hot and fans are constantly running, which should be obvious because of the high power consumption due to the continuous file sync process in Creative Cloud app.Can you please suggest me a solution to this? I really do not want to uninstall all the apps to reinstall Creative Cloud. There are a lot of apps that I use in CC. But if I absolutely have to reinstall CC, then I guess I won't have a choice but to reinstall everything. I just want some help to get a working solution that can fix this is

I was sent a example pdf to fill out. I filled it out and saved it with my information. When I sent it back and was able owned by the original person, it reverted back to the original example information in the pdf. How can I fix this?

I use Creative Cloud Files syncing to access and work on my projects files across 2 computers (workplace and home computers -- both mac computers running Ventura 13.3.1). I've been using this system for a little while without any issues. But lately, files that were created or modified on one computer, and that are then synced on the other one can't be opened by double clicking. I have to go to File > Open and then it opens.For example, if I save a .jpeg file on my workplace computer, when I get on my home computer, the file is synced, but if I double click it or try 'Open With' photoshop, preview or whatever application, the application will open but not the file. If I use File > Open, locate and select my file, it will open. And if I then modify and save it, double-clicking the file will now work on this computer (but not on the other one).It's not a major problem but if someone could tell me how to fix this, it would be much appreciated.

Hi,I signed up for a course and got adobe cc with it.I already have an adobe cc account on my e-mailaddress (subscription is going to end soon). Is there a way I can access the subscription I bought with my personal e-mail adress, or do I have to make a new account with the student mail adress? I signed up for the course with my personal e-mail address tho, but I guess I bought it with the student mail.Thanks!

Hi,My website is not opening in Safari, Firefox or Brave. Are there some known issues going on at the moment? The error message I get is 'a server with the specified hostname could not be found'the website is www.elinaroberts.com Thanks for your help !Kind regards,Elina

Hello, I would like to know what Windows services are required for Adobe Creative Cloud and Photoshop to work properly on Windows 11 ? Because I have a low-performance PC and I try to minimize Windows services running in the background to save as much CPU/Memory usage as possible. Thank you in advance.

Hello! Im trying to make the font bigger on the mobile version of a webiste I made using adobe portfolio.How do I do this?Is there really no way of doing this?Please help. Thanks,Xtian 

When trying to access the Adobe Store, a location error appears, and my location (Brazil) is correct, how can I resolve this? 

Hi, I haven't been able to update photoshop or premiere pro for a while as the CC app shows a spinning wheel saying it is updating. I have done a fresh install of CC and still get same result. Any suggestions very welcome, thanks.   

I am trying to open the adoceCC desktop app but that not showing data anyone help me? 

Hallo Zusammen,  leider ist mir gerade ein Fehler passiert und ich habe meine Abo-Verlängerung bzw. -Anpassung mit einer abweichenden Mailadresse durchgeführt. Jetzt kann ich natürlich ( trotz neuem Abo ) nicht mehr auf mein LR & PS zugreifen.. dort wird ja noch auf ein neues Abo gewartet. Kann mir jemand sagen, wie und wo genau ich meine Daten anpassen und die andere Adresse als Grundlage eingeben kann ?  Vielen lieben Dank im Voraus ! :)) Grüße Dee

I've been having lots of trouble downloading Creative Cloud on the Windows side of my 2023 16" M2 MacBook Pro on the WIndows side. I've searched around the forum and I even went on the Windows side, and tried to save the installer there still to no avail.C:/Users/MyUserName/Desktop  Does anyone know what's going on? I've posted the screenshot below:  

Why is my adobe portfolio saying access denied it has been saying Access to portfolio.adobe.com was denied for some days now

Creative Cloud Services Will NOT Run On An M1 Mac StudioThrough Parallels Desktop (Running Windows 11 within a Virtual Machine).————————————————————————————This has been my experience.Please confirm that it is CAPABLE or INCAPABLE of running within this environment.————————————————————————————OPERATING SYSTEM: macOS Ventura Version 13.0.1 (22A400)PARALLELS DESKTOP: Virtual Machine Running Windows 11Parallels Desktop 18 For Mac (Pro Edition) Version 18.1.0 (53311)————————————————————————————M1 MAC STUDIO SPECIFICATIONS————————————————————————————Model Name:                  M1 Mac StudioModel Identifier:              Mac13,2Chip:                               Apple M1 UltraTotal Number of Cores:  20 | 16 performance | 4 efficiencyMemory:                         128

Is it possible to integrate an online store to my Adobe Portfolio website? 

You have reached your Creative Cloud storage limit. Please removeelements from your storage to save assets in your Libraries？Why?I only have 27 pictures My library is still in Mandarin, and it doesn’t change when I change the language。Could not find previous library   [Moderator moved the thread to the correct forum]

utilizzando lo stesso account premium dal telefono e dal computer non visualizzo le modifiche che faccio, ne i progetti che creo, ho provato a riaccedere e con la navigazione incognito ma non cambia niente

Hi, in our company we have new Creative Cloud plan, but also old CS6 Photoshop and Illustrator.Due to a hard drive failure we needed to reinstall everything. Licence key for CS6 has been used but instead of that a window popped up with an old Creative Suite 6. It wants a serial number. When I'm using serial from the product it says: (attachment)The serial number you entered has been revoked.This product cannot be licensed.I suspect that this refers to a damaged hard drive and treats the new drive as a new computer, i.e. a second workstation. How to solve this problem?

Beim Versuch die App zu deinstallisieren kommt folgende Fehlermeldung:Tatsächlich ist noch eine Applikation installiert. Siehe Bild. Camera RAW.Hier giebt es aber keinen Button zur deinstallation wie bei allen anderen App's Wie kann ich jetzt die Creativ Cloud deinstallieren?Danke für die Hilfe Freundliche Grüße an alle

Hello-I would like to add a 25 page pdf research paper that I wrote to my portfolio. I was only able to upload it as PNGs all being seperate images. Is there a way to add it to my portfolio as a booklet that can be clicked through?

My creative cloud storage is full (2GB/2GB) but I have literally nothing in it except for a file that is 7.3 MB. I have checked everywhere, Files, Libraries, Published, Shared With You, Deleted, Lightroom files and Spark but I couldn't find anything at all so I have no clue how to fix this. 

Hi I was wondering if there was a way to add a marquee or automatic carousel to a page on Adobe Portfolio. Im showcasing my real estate photography and would love to have a marquee of many agencies I've worked with. Any lead would be much appreciated, thanks!

I've had CC for a month now and have not been able to synchronise my files. None of the files in my CC folder will sync to the cloud and it reads "0 out of 0 bytes used". Checked every resource and none of the issues exactly describe the issue I have. (screenshot in Dutch)